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Additional Business Operations Resume Samples
Business Unit Manager Resume Samples
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6-10 years of experience
Manage the performance of up to 60 domestic and 25 offshore employees in three different locations with an annual budget of $1,200,000. Function as the primary point of contact for clients, conduct financial analysis, perform financial forecasting and annual budgeting. Oversee two 8-hour shifts, 5 days a week processing transactions and ensured all customer turnaround times are met.
- Develop and implement workflow and process improvements, manage the staff, process payrolls, deploy new projects and change requests.
- Administer transaction processing of up to 15000 paper documents daily for the credit card and financial industry; consistently deliver a 99% rate on a 24-hour TAT with 99.5% quality rating.
- Successfully achieved all SLA requirements and increased profitability from 12% EBIT to 23% by implementing strict cost reductions.
- Reduced facility lease costs, implemented technology improvements and reduced headcount delivering net savings of $280K over 3 years through the ACS COI (Cost Optimization Initiative) program.
- Updated the technology for overseas T1 lines which resulted in an annual savings of $15K.
0-5 years of experience
Managed 5 salary positions and 160 non-union employees on 2 highly technical cone lines, which exceeds 48mm in total cost of production.
- Achieved a 300% reduction in safety injuries through the implementation of the leader helping leader program.
- Responsible for 1.6mm in productivity savings using multiple strategies going after our top loss issues which included a reduction in material loss by 11% vs. prior year.
- Led team in understanding of KPI’s and development of cascading measures to drive continuous improvement.
- Developed systems and processes to prevent reoccurrence of losses and breakdowns through our goal alignment process.
- Deployed appropriate resources based on IPA tool and trend analysis, which assisted in a 10% efficiency gain vs. prior year.
- Reduced consumer complaints by 20% vs. prior year through the use of prioritization matrix, which yielded strategies leading to significant improvements.
- Coached my direct reports, including weekly one on one’s, developing their leadership skills along with direct coaching and mentoring of their employees.
0-5 years of experience
Stamping shift leader of skilled trades personnel. Managed budget minimizing equipment down time and meeting production schedules. Exceeded department goals in all metrics.
- Implemented planned maintenance program reducing maintenance down time by 30% and improving equipment uptime by 25%, improving profitability.
- Established and fostered team concept in trade’s organization, resulting in multi-trade tasking and improving productivity.
- Developed containment process for non-conforming product resulting in 100% accountability.
- Created minor repair process improving equipment up time by 20%, exceeding expectations.
0-5 years of experience
Supervise up to 220 hourly employees. 1 Production Manager, 3 Operations Supervisors, 11 Line Team Leaders from 23 different production lines from7 different processes in a gum factory facility on a 24/7 operation.
- Created and Implemented Production Department Structure.
- Established standardized operational practices across the different departments.
- Generated $704,000 in positive labor variance across all departments.
- Certified all Pellet Gum Lines and The Sweetener Extrusion Line at a 3 Sigma level.
- Reduced TIR from 1.56 to 0.39 by creating and implementing recurrent safety audits across all departments
- Implemented 5’s practices across all departments
0-5 years of experience
- Management of Foodservice Smallwares Business segment with full P&L responsibility.
- Revised Sales Rep base and consolidated distribution channels improving on time delivery to 95+%.
- Increased sales over 3 years from $10mm annual to $20mm, with expanded sales of existing product and introduction of 3 new product lines each resulting in a 38 % pretax profit
- Utilized 80/20 principles for product line simplification and standardization. Reduction of end items by 15%, improving both order fill and line fill to 95% on time.
- Responsible for development and management of cross functional teams of new product development improving custom product design and quote turnaround by 50%
0-5 years of experience
Full P&L Responsibility managing $185 M revenue leading a staff of 280 Employees. Responsibilities include negotiating and establishing a pricing strategy improving Operating Margins by driving down manufacturing costs. Improving DII through Inventory reductions and aggressive E&I management.
- Owned and managed Request for Proposal (RFP) process for assigned customer accounts supported RFP processes for new accounts.
- Reduced Manufacturing costs by 15% over a period of 6 months through improving efficiencies by utilizing Lean and Six sigma methodologies.
- Drove the QBR process with the customer managing key metrics of Customer satisfaction (Safety, Quality, On Time Delivery and Cost)
- Worked successfully with supply bases establishing VMI, along with establishing several consigned inventory models by establishments of “Hubs”, improving Inventory carrying costs.
- Improved material costs (BOM costs) through vendor negotiations and the supply chain management team, saving $600,000 in 2013 and another $500,000 projected in 2014 for total of $1.1 million reoccurring savings. These initiatives increased EBITDA by 2% year over year.
- Modeled the MPS load based on Forecast to consumption driving reductions in inventory to a tune of $16M improving Inventory Turns.
- Directed the rolling 3 year growth strategy and execution of Capital Projects.
- Drove Operations excellence through KPI in the areas of throughput improvement, Quality and Materials.
- Specialized in the BTO / CTO of High demand variability Models. (Month end / Quarter end Hockey Stick Models)
- Worked with consigned inventory of the refurbishment business (aftermarket), driving workmanship standards developing turnaround times of under 7 days.
0-5 years of experience
- Oversaw the merger of four distribution facilities. Combined resources, eliminated inefficiencies and increased market power.
- Developed a unified working relationship with management and service personnel, focused around customer service and growth.
- Exceeded company sales goals by creating and implementing strategies to increase customer
- Managed P&L statements and budget. Maintained financial performance by managing product
- Provided leadership by selecting and hiring high quality employees, setting clear work
- Ensured compliance with safety codes and company policies.
0-5 years of experience
Responsible for safety, planning, quality, cost, production, and shipping of 1,000,000 annual tons of linerboard and saturating kraft paper.
- Led efforts in manufacturing excellence which set new annual production records in 2013.
- Continually improved quality expectations creating an environment which produced record low quality complaints in 2013.
- Team efforts resulted in significant production cost reductions and waste elimination.
6-10 years of experience
Supervised teams of technicians for daily operations and production.
- Hired, trained and supervised personnel for qualified class 10000 clean room operations.
- Maintained test data for quality process
- Performed routine physical inventory and kitted job work orders
- Ensured the execution of all safety, and operations policies
- Provided interpersonal communications, teamwork, customer service support
0-5 years of experience
Global responsibility for developing the right actions to maximize total global business performance
- Responsible for development of global product growth strategy through new product development of $100M business.
- Lead global product launches and supported local marketing initiatives working with regional teams, R&D, Industrial team, Product Engineering, Quality and OEMs resulting in global sales growth.
- Global segment financial responsibility. Led segments to improved profitability with product enhancements, simplifications and packaging reassessments resulting in achievement of cost reductions upwards of 48%.
- Led development of new product testing for performance benchmark studies which resulted in consumer preferred claims development.
- Led product sustainable development initiatives including launch of products containing upward of 98% recycled plastic and utilization of renewable materials.
- Led all marketing efforts and product development for new category of strategic technology product projects.
- Led review of potential technology partnership/acquisition for senior management team.
0-5 years of experience
Developed and communicated vision & expectation levels to unit
- Created harmonious working environment, trained and mentored staff and motivated all team members to perform efficiently through feedback and training development
- Built strong relationship with the customers and vendors in order to maintain good revenue growth
- Assisted senior management to analyze financial data and recommended changes if required
- Ensured all invoicing to customers, and all vouchering of hauler invoices from team members is done on a timely basis
- Monitored and reviewed project activities and ensured its completion within scheduled time and budget
- Investigated financial issues, analyzed root causes and provided resolutions to customer queries/issues in a timely manner
- Supported process improvement initiatives to achieve financial goals
0-5 years of experience
Held responsibility for transforming an underperforming business unit into a customer acclaimed service operation, including continually refining processes over a two-year period to create exceptional financial results.
- Enabled a 30% staff reduction within three months by utilizing more accurate management productivity tools, payroll tracking and quality control programs.
- Successfully rebuilt the warehouse to increase storage capacity by approximately 40%, as well as improving turnaround performance of packages being processed to allow for consistent completion
- Achieved profitability on an account that had lost money for nine consecutive months by understanding concerns, gauging needs and acting as the direct point-of-contact for issue resolution.
- Delivered a 25% reduction in working hours by recognizing a need and replacing the current time tracking system.
0-5 years of experience
Direct a team of 20 that includes both exempt and non-exempt employees within the facility.
- Increased production by 10% over previous years with cost savings of more than 80K per year by maintaining tight production schedules to ensure materials process timely and efficiently preventing the occurrence of bottlenecks.
- Provide operations remodeling to address business growth, reducing cost, improving quality and service.
- Successful in creating and implementing strategic plans that improve processes to meet production demands as well as track key performance indicators/cost, and trends.
- Responsible for talent engagement and retention that includes effective employee relations, hiring, training, and communication for both management and hourly team members.
- Proficient in analyzing, creating reporting documents as well as reporting out to Senior Level Management.
0-5 years of experience
Led three teams through strategic business operations, including international teams of up to 75 employees.
- Drove performance by creating training manuals, including personally delivering training to both domestic and overseas team members.
- Effectively managed payroll, ensuring consistency and accuracy in all accounting operations.
- Managed processes for all control systems, holding responsibility for ordering supplies.
- Successfully managed multiple projects, collaborating cross-functionally with team members from various business units.
6-10 years of experience
My primary responsibility while at [company name] was to manage and grow existing Fortune 500 Companies surrounding [company name]’s Back Office Transition Processing, Global Mailrooms, and Enterprise Content Management (ECM) solutions, along with other types of document management tools; Multifunction Devices/Printers, Hosted Repositories, Hub & Spoke Platforms and network consolidations. As well partnering with other lines of business to expand client relationships and create new revenue opportunities.
- Excel in working with all levels of account teams (operational, marketing, sales, pre-sales, and product management) to expand revenue opportunities. As well as collaborating with the customer on document requirements for all insourcing and outsourcing of proposed services.
- Accomplished in managing multiple projects/clients simultaneously; ensured production was proficient in accordance with outlined priorities time requirements, and funding conditions.
- Proven ability to prioritize while working independently, as well as delegating to appropriate teams to control production workflow; modified time lines and work schedules according to project changes and risk mitigation to ensure commitments made by the organization.
- I dominate in preparing and presenting project proposals to clients as well as senior management. I confidently and successfully communicate [company name]’s value proposition and competitive advantages to clients on a regular basis.
- Continually achieve my goals for revenue and business growth.
- Currently leading Client onshore mailroom migration to a near shore location
0-5 years of experience
Supervised 18-22 machinists and other production staff.
- Assigned daily tasks and set production goals.
- Reviewed employee time cards, over time and vacations.
- Monitored daily productivity.
- Facilitated monthly meetings with staff to discuss achievements, goals, and issues.
- Downloaded weekly demand from customers.
- Planned and released travelers/jobs to cover demand within lead time to meet due dates.
- Downloaded purchase orders to assure it’s within lead time per demand and check revisions and prices are current.
- Enter purchase orders in E2 (MRP).
- Provided daily shipment list to quality and shipping department.
- Coordinated with staff to oversee production goals and to prevent/reconcile any issues.
0-5 years of experience
Responsible for managing all aspects of the rte business unit to maximize yields and efficiency
- Responsible for providing a quality product
- Responsible for providing a safe environment for all team members
- Responsible for the facilitation of any new equipment for the rte area
- Responsible for reviewing all cost of the rte area
0-5 years of experience
Program manager for design/release of the steering product line series.
- Established global marketing/business plan strategy.
- Coordination of sales efforts with [company name] Global Sales Managers.
- Established training programs for internal/external support teams.
10+ years of experience
- In charge of all production, quality, and GMP operations (Business Unit Manager)
- As the Safety Director position for the company for more than 10 years, responsible for the safe working environment of all company employees and equipment
- Responsible for writing procedures, training all employees, and auditing all employees on standard operating procedures (SOP’s)
- Responsible for more than 30 employees at any given time
10+ years of experience
Oversees certification program for NSF/ANSI Standard 60 (Treatment Chemicals).
- Assures that the business unit meets all corporate and program requirements for QA and QC, turnaround times, production, and accreditation requirements.
- Develops and conducts presentations to chemical manufacturers/distributors, regulatory
- Coordinates other business development activities, including marketing/publications.