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Change Management Consultant Resume Samples
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0-5 years of experience
- Introduced change leadership methodology to distribution team, leading by example and demonstrating benefits of change.
- Created new standard adopted as corporate policy with streamlined templates and faster process by developing and implementing change management tools and activities.
- Coached and mentored change practitioners, resulting in consistent practices.
- Spearheaded use of agile methodology by serving as scrum master for creation of 2.5K+ pieces of training and process documentation, reducing development timeline 25%.
- Developed change and stakeholder engagement plans and change network for upstream distribution centers project, creating innovative communication model using infographics to better engage stakeholders and leaders, which improved support and engagement.
0-5 years of experience
Lead Change Consultant on the global implementation of a business intelligence tool to provide the procurement function with visibility to billions of dollars of spend data. The enhanced reporting capabilities supported new category strategies, contract negotiations, and enabled compliance measurement with preferred vendors.
- Identified measureable success criteria to pilot the solution to ensure it met the business case, requirements, and desired outcomes.
- Built and executed global change and behavioral measurement plan to ensure business leader alignment and end user adoption.
- Successfully transitioned to appropriate business owner for sustainment.
- Supported internal communication to Tartan Program Team (1200 employees, SAP and Accenture consultants) responsible for deploying SAP to 76 businesses in 63 countries.
- Assisted in external Program communication to C-Level, Business Unit and Function Leadership.
0-5 years of experience
Developed and delivered enterprise wide user learning programs to ensure sustainability of results for enterprise-wide system implementations including user training on SAP FI/CO, MM and SD and HR modules.
- Developed customized instructor led and online user training on 12 ERP modules and documented 120 business processes using InfoPak.
- Developed and oversaw an expanded onboarding program for project team members and implemented enhancements to support successful team integration and assimilation.
- Implemented team effectiveness strategy that included project team training, team building sessions, Myers-Briggs personality workshops and ongoing team assessments.
- Developed and executed rollout communication plans and crafted global and targeted communications to key stakeholder groups.
0-5 years of experience
Developed the change framework for the inaugural change management office for the entire enterprise.
- Developed and implemented program standards, templates and tools for the slate of business and technology projects.
- Assessed the overall change impact of the merger and transition from KMI to El Paso, then to EP Energy.
- Business Excellence reduced consultancy costs by approximately 60% by conducting the program separation activities in house.
0-5 years of experience
Using Organizational Change Management (OCM) and Lean Sigma Methodologies developed, facilitated and managed seven key functional areas insuring milestones and objectives were met during implementation of SAP. Groups included Customer Solutions, Distribution Finance, Inventory Accounting Intercompany Billing; Back Order Processing; [company name].
- Developed a change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change.
- Oversaw, monitored, and measured OCM plan execution and effectiveness of transformation projects. Managed work-plan activities, reporting status, and assisting business unit-designated change resources to stay on plan. Provided analytics on transformation change management status for management consideration. Communicated program status, performance, milestones, dependencies and issues.
- Identified potential people-side risks and anticipated points of resistance and developed specific plans to mitigate or address concerns.
- Prepared readiness reviews for senior management.
- Provided guidance and coaching to program sponsors and business unit management to facilitate successful transformation.
0-5 years of experience
Overall responsibilities include organizational preparation for large scale JD Edwards enterprise resource planning (ERP) implementation. Project scope includes entire rental order to cash cycle, impacting back office call center and finance operations, sales, service and customers.
- Ascertained workforce implications by guiding a series of targeted focus groups
- Gathered and analyzed issues, prioritizing key topics and identifying approach for resolution
- Designed and conducted leadership workshops
- Developed and delivered training
- Established and implemented customer communication plan
0-5 years of experience
Hand picked to carry out unique change assignment leading an international team of 14 individuals tasked with strategic hiring operations.
- Aligned talent acquisition function to the organization’s business strategy through the integration of international teams, processes and tools.
- Effectively increased team’s capability to align with the strategic hiring needs of the business through the use of contingent resources.
- Improved business satisfaction through the implementation of SLAs and role clarification.
0-5 years of experience
- Change leader for the employee and systems integration of Odwalla Canada into Coca-Cola Refreshments (CCR). Fostered and maintained positive working relationships with project team members, leaders, employees and key stakeholders, and other consultants.
- Implemented change management solutions using the Coca-Cola Formula for Change methodology to ensure effective people readiness and adoption of large scale change.
- Conducted the stakeholder and business impact analysis; designed training, communication, and project plans to ensure a successful integration into CCR.
- Partnered with subject matter experts to develop and deliver all internal and external project communications for Odwalla Canada and for the U.S. as needed.
- Planned and facilitated the Application & Business Process Review and Power User Training sessions to launch a successful business transformation in Canada.
- Evaluated the effectiveness of change management plans; captured lessons learned and opportunities for improvement.
- Designed training and communication plans for Coca-Cola Tier 2 Brand employees to prepare them for role changes and a new organizational structure.
0-5 years of experience
- Consulted with clients to design, build and deploy HCM & CRM projects to meet business needs.
- Scoped and analyzed client change initiatives to determine people, process, and behavioral changes.
- Consulted clients to maximize efficiency operations including HR strategy, process design, and enabling technologies.
- Developed train-the-trainer content and prepare clients for instructor led training for users across all levels of organization.
- Lead, developed, and executed all training & communication deliverables for large and mid-market clients.
6-10 years of experience
Managed client relationships and guided expectations throughout the delivery of eProcurement solutions.
- Consulted clients on spend management best practices, eProcurement benefits and ROI, and leveraging tools to negotiate contracts for future savings.
- Served as a global service level expert for [company name] Procurement Solutions providing input and training on projects supporting Americas and EMEA.
- Designed a standard procure to pay delivery model consisting of business processes and technical capabilities to deploy with all clients.
- Delivered successful solutions to clients (such as the State of North Carolina, State of Florida, Best Buy, and Deutsche Bank) which led to multimillion dollar contract renewals and an increased scope of activities for [company name].
0-5 years of experience
Lead assigned projects to accomplish goals within constraints such as time, cost, resources, and quality standards.
- Managed and escalated project tasks, timelines, and issues on a day-to-day basis
- Tracked project forecasted dates to actual delivery dates, documenting reasons for variance and impact to schedules and other projects
- Successfully identified the people-side of risks that impacted the project
- Provided consistent and comprehensive status reports on a regular basis
- Identified project risks, develop appropriate solutions, and escalate as necessary to ensure projects
- Developed content and tools needed
- Maintained assigned HR projects calendar and timelines
- Coordinated with other HR staff as needed to ensure project goals were met
- Collaborated effectively cross functionally to successfully lead or participate in assigned projects
- Developed process mapping and documentation as required for existing or changing processes, policies and programs
0-5 years of experience
Independently managed health care case management system for a large government agency by partnering with management to identify system process solutions, mitigate internal challenges, train and support 450 personnel.
- Designed implementation plan for mental health case management system for 40,000 consumers in the Commonwealth of Pennsylvania; including statewide strategy outlining the training, communication and support needs.
- Developed communications strategy, change readiness assessment and implementation roadmap for the centralization of audit functions; involved 27 governmental agencies.
- Reengineered business process for international employee rotation program across seven regions nationwide, resulting in an effective, consistent on-boarding experience for participants.
0-5 years of experience
Managed the U.S. Army Enterprise Solutions Competency Center (ESCC) Organizational Development and Change Management engagement.
- Responsible for the education of senior commanders and senior civilian managers regarding change management best practices.
- Authored and published a Change Management Reference Guide, based on John Kotter’s change management methodologies.
- Presented to the Joint Forces Command on the topic of organizational development and change management guidelines and initiatives. (Held Secret DoD Clearance)
0-5 years of experience
Senior Change Management Consultant and Project Manager for business transformation efforts. Facilitates Change Management and project activities and develops strategy for business clients.
- Create the change management strategy, proposal and implementation plans for XEON enterprise project
- Review system business processes/operational problems and determine required enhancements needed to streamline operations for business client 6M services, consulted with senior stakeholders on change strategy
- Develop business development strategy, policy implementation plan and Change Management plan for the Atlantic Red Crab CEO: facilitated Executive Planning Sessions using Lean problem-solving methodologies
- Develop conceptual framework for small business ERP applications
0-5 years of experience
Strategic Partner to Disaster Recovery Program whose charter was to effectively deal with business continuity and disaster recovery risk management in their businesses. Analyze changes and determine risk and impact on business processes and system design. Assess, mitigate and continually improve documentation and process improvements resulting from analyzing and reviewing the effects of recent change.
- Produce disaster recovery plans with recommendations to reduce adverse availability and continuity impact
- Provide analytical support, governance and best practice guidance, and change data analysis to support the team’s analysis and conclusions
- Conducted Disaster Recovery Change Readiness assessment to prepare for changes to the environment
- Stood up a DR Change Advisory Board(CAB) that served as a functional and a technical CAB
- Developed Change Communication process for full planning and execution of DR readiness program
0-5 years of experience
Developed and implemented change management plans to minimize employee resistance and maximize employee engagement to ultimately drive faster adoption and utilization of change strategies.
- Acted as a coach for senior leaders and executives in helping them fulfill the role of change sponsor.
- Supported project teams in integrating change management activities into their project plans.
- Provided direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions.
- Designed and implemented business process methodologies that are foundational to software and people solutions.
- Utilized Organizational Change methods to transformation organizations to accomplish project deliverables.
- Organizational Change Strategy & Planning
- Branding and PR
- Communications
0-5 years of experience
- Helped owner of education-based training company shift focus using communication depth of knowledge to impact systemic and on-going change.
- Directed rebranding effort, including updating online presence and training materials.
- Coached consultants on effective training communications
0-5 years of experience
Developed and delivered solutions for the Data Center Migration and NexGen project that assess, plan, architect & design, and implement technology solutions for enterprise wide heterogeneous IT environments to meet business requirements per HIPPA regulations. These solutions centered IPC: Incident, Problem and Change Management along with Configuration Management; Service Level, Availability, Capacity and Service Continuity Management processes.
- Ensured global change management and governance/compliance (ITSM Council & IGB) to process policies, roles & responsibilities, and drove automation opportunities ensuring architectural alignment; Formulated IT governance through change management methodologies in accordance with the technology vision, IT strategies, standards, policies and procedures as a member of the ITSM process leadership team.
- Oversaw the portfolio of all ‘infrastructure request for change, RFCs’ owning overall responsibility for the process and procedural documentation, chairing the Change Advisory Board.
- Ensured all enterprise changes were recorded, evaluated, authorized, prioritized, planned, tested, and implemented – documented and reviewed in a controlled manner.
- Approved time sheets for all resources matrixes to the IPC process in ePM, Microsoft Project Server.
0-5 years of experience
Develop and implement communication campaigns for diverse audiences within cross-industry organizations
- Successful implementation of regional and global communication, change management, and corporate wellness strategies
- Successful and organized project and budget manager
- Strategist, writer and project manager for various Fortune 100, entertainment, health care, financial services, and public works organizations
- Knowledge includes change management, health and welfare benefits, wellness, employer branding, compensation, and retirement
0-5 years of experience
Partner with fortune 500 clients to successfully plan for and manage change by using data-driven methodology and tailored solutions
- Change Management – Talent Acquisition Strategy – Worked closely with the executive leadership team to define the Change
- Spearhead the design, development and deployment of a global change network of business leaders
- Manage HR engagement efforts
- Partner with senior leaders to effectively source, review and finalize content for program communications, including: firm- wide messaging, global intranet site, and critical leadership materials touching the executive leadership at the bank
- Change Management – ERP Implementation – Own and drive stakeholder engagement, communications, organization
- Define and develop the Change Management Approach and Communications Plan to enable a successful transition to the target state
- Conduct Stakeholder Analysis and Change Impact Assessments to identify organization/role impacts to effectively plan and manage training, communications and business readiness workshops
0-5 years of experience
Deliver change management, business process and project management services and solutions that enable customers’ success. Outline the activities, sequences, deliverables and requirements across all phases of the project management lifecycle. Help organizations improve their business processes through process analysis, definition, execution, and automation. PMP certified; experienced using the Prosci ADKAR Model.
- Project Manager for Enterprise Asset Management (EAM) implementation for public sector client.
- Change Management/Communications Lead and provided Program/Project Support for EAM and ERP implementations for a multi-agency public sector program.
- Project Manager for Chambers-Lopez strategies leading targeted marketing strategy initiatives for the Consumer Financial Protection Bureau and Planned Parenthood.
- Project Manager for web design project involving social engine optimization and a social media campaign.
- Project Manager for Enterprise Modeling effort for New York Worker’s Compensation Board.
- Developed full-day management learning programs on Emotional Intelligence and Critical Thinking for New York Office of Children and Family Services.
- Key member of team that led the design, development and implementation of a strategic planning and transition plan for the new Office of Transportation in Howard County.
- Lead consultant for coordinating pole application effort for the Inter-County Broadband Network.
- Lead consultant for coordinating Howard County’s entry in the 2011 Digital Counties Survey.
0-5 years of experience
Change Management Consultant for supervisory effectiveness program
- Conducted fact-finding interviews to identify quality of work-life and supervisory effectiveness
- Developed written reports for facilities manager
- Conducted management and staff feedback sessions for maintenance group members
0-5 years of experience
Consultant on change management and training strategies for Workday implementation.
- Apply change management principles, methodology, and best practices to increase organizational success in implementing Workday as a software solution.
- Design and develop training solutions for diverse client groups.
- Develop training solutions for internal consultants and new employees.
0-5 years of experience
Facilitate and drive the people side of change – business processes, systems, organizational structures
- Design change management plans
- Coach senior leaders and executives to fulfill the role of change sponsor
- Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
- Work with project teams to integrate change management activities into the overall project plan.
- Work with communication, training, HR and OD specialists in the formulation of particular plans and activities to support project implementation.
0-5 years of experience
Private consultant focused on the communication and change management needs of small to medium sized businesses
- Full service communications planning for small to medium sized businesses that are experiencing times of transition
- Develop and implement stakeholder engagement communications
- News writing in AP style
- Web and technical solution development and project management
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
