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10+ years of experience
Acquired and grew licensed waste-hauling firm providing traceable, environmentally friendly grease disposal services to the restaurant industry. Oversee operations and administration. Manage a team of 14 employees.
- Grew revenue 400% over 5 years, from $50,000 to $200,000/month; manage 2,700 customers in 3 states.
- Achieved 400% productivity increase with new pumping technology.
- Increased cash flow 27% and reduced annual taxes 38% by capitalizing on revised tax laws.
6-10 years of experience
[company name] is a full service consulting practice focused primarily on mortgage lenders and banks. Primary areas of focus are recruiting and placement of teams, mergers and acquisitions, business development, operation and compliance analysis, loss mitigation, strategic planning and technology. We leverage our internal and external network to solve problems and create opportunities. Company has been somewhat dormant and recently activated to take advantage of multiple opportunities resulting from legislative and regulatory volatility.
- Recently engaged as advisor and minority owner to assist the management team of a new emerging cooperative, The Mortgage Collaborative
- Team placements of over $3 Billion in retail volume
- Recently conducted complete due diligence for mid-size bank acquisition of mortgage division. Projected annual volume $600 million
- Recently placed TPO Correspondent team with projected annual volume $180 Million
0-5 years of experience
Duties include oversight of all functions of the organization. Working with the board of directors on long term strategy and short term execution
- Reduced $1.5m annually overhead expenses in the distribution center by implementing lead flow and six sigma practices.
- Implemented a data warehouse to improve executive reporting and exception management
- Built an Internet drop ship business utilizing customers marketplace technologies. Implemented over 30 customers web sites
- Significant improvement to the supply chain reliability by delivering products on time and with improved quality. Deliver over 35m units per year
- Improved inventory turns by 50%, reducing working capital needs by $7m.
- Grew top line sales from $130m to $160m through improved reliability of supply chain and customer service
- Consolidated business functions and locations eliminating over $15m in operating overhead annually.
0-5 years of experience
Cultivated beneficial rapport with customers by responding to inquiries and concerns
- Created, organized, and effectively lead subordinate employees to ensure revenue growth and upbeat
- Exercised adept managerial approaches to assure customers with a great shopping experience
- Flawlessly managed scheduling and payroll, Human Resources responsibilities, and the maximization of sales and profit objectives
- Facilitated and directed 3-10 associates on a daily basis in regards to proficient customer service
- Actively maintained record keeping of assets within an asset management database of over 1,000 assets to ensure accurate inventory.
- Work with wholesale vendors to facilitate and direct product merchandising, receiving processes, and labeling and pricing.
0-5 years of experience
Serves as Chief Executive Officer for this privately-held healthcare consulting firm. Spearheads all business development and marketing activities while overseeing the growth and profitability of the firm. Builds client base through implementation of an effective networking strategy among an established physician network. Provides consultation to clients regarding strategy development, operations management, revenue growth and expense reduction.
- Aided hospital client in improving admissions by 15%.
- Assisted hospital client in achieving Joint Commission accreditation of a recently opened six-bed intensive care unit.
- Developed and implemented a medical group business plan and marketing plan, positioning the organization for growth.
0-5 years of experience
Reporting to Board of Directors and Investors
Built a high performance management team and successfully positioned the company as the national leader in children’s apparel ecommerce ‘renewable retail’. Established the company’s high priority strategic initiatives. Created and led product development and marketing through the organization’s start-up phase with aggressive, ground- breaking corporate development and strategic marketing initiatives. Drove leading edge digital marketing strategy, analytics, and thought-leadership for the company’s management and execution teams.
- Drove best-in-class media strategy to gain insightful performance data across nine marketing channels within a myriad of multivariate testing to identify profitability and scalability for each channel. Directly led marketing strategies and consistently delivered dramatic efficiency increases to enable full-scale digital marketing optimization.
- Developed game-changing digital lead generation program to create additional and differentiated unique value propositions to publishers and consumers by collecting behavioral data and personalizing user experience across multiple touch points. Vastly increased brand awareness, sales conversion rates and list size while lowering overall customer acquisition costs.
- Launched best-in-class mobile e-Commerce presence, growing our mobile subscribers by 400%, with mobile e-Commerce demand driving 55% increase in total e-Commerce business.
- Pioneered marketing channel incentive program through a tiered monthly commitment model, raising the overall profitability of the company and accelerating the company’s growth (75%+) and significantly improving gross profit per basket through aligning affiliates and traffic partners to our average order value.
- Implemented process improvement enabling the organization to scale effectively through rapid growth. Identified and executed the standardization of countless processes from procurement to technology, fulfillment, marketing and analytics across all departments within the company.
0-5 years of experience
Responsible for opening and operating the American division of an international footwear and accessory retailer, reporting to the Global Board of Directors.
- Determined optimal organization structure; recruited direct reports consisting of Finance & Operations, HR, Merchandising, Store Planning, Marketing, and Store Operations executives.
- Instituted financial department responsible for GAAP and IFRS accounting systems including general ledger, P&L analysis and Accounts Receivable and Payable departments.
- Set up supply chain management systems with domestic technology and warehouse firms; provided feedback on American retailing and operations.
- Created target list of potential stores and directed lease negotiations for mall and street locations; supervised store design and construction reflecting the corporate roll-out aesthetics.
- Instituted strategic plans to create an independently operating American retail business.
- Hands-on approach to operations and management for 14 store locations in the U.S.
- Developed international lifestyle marketing campaign utilized in national magazines and OOH.
6-10 years of experience
Provided strategic vision and leadership to nearly 1000 member companies, board of directors and staff concerning issues vital to the industry and the organization. Examples include precision application, biotechnology, e-commerce, and water quality initiatives.
- Successfully led merger of two organizations and redirected the culture to create a new company recognized as a leader in its field.
- Created and launched new products, services and programs that increased recognition and financial results.
- Developed policies and directed political strategies concerning federal legislation and regulations that impact member profitability and professionalism.
- Prepared and oversaw annual strategic plan and budget.
0-5 years of experience
A $7M software/hardware systems integrator with 22 employees providing leading edge logistics solutions through enterprise software applications and wireless technology. Responsible for creating and executing financial and marketing turnaround strategy. Direct report to Board.
- Hired by primary investors to restructure, recapitalize and position the company for either an IPO or sale to a strategic partner. Efforts resulted in asset sale to strategic partner.
- Successfully structured and negotiated a debt/equity refinancing that strengthened the balance sheet, released encumbered assets for disposition and improved cash flow.
- Executed a reorganization strategy that positioned the company as a high tech start up operation with proven products trading on high brand name market recognition.
6-10 years of experience
Ensure internal communication strategy are consistent and reflect the company’s strategic vision through preparation of weekly written, verbal and visual communication.
- Produced a quarterly newsletter and informational guide that increased awareness organization
- Wrote relevant, accurate and timely updates promoting company initiatives on internal websites
- Fostered ongoing relationships with community leaders to gain assistance for organization and increase donor base.
- Write and manage grants; increased organization funding by 60% within the first two years.
- Responsible for day to day operations to include developing community partnerships, budgeting, audit preparation, staff development, human resource management, community partnerships and other executive level management duties
- Responsible for operations, training, compliance, board development and strategic planning
- Planned and implemented activities for 25th anniversary celebration.
- Successfully completed 2013 audit without negative findings
6-10 years of experience
Served as chief executive officer, in conjunction with the board of directors, of a $3M+ revenue credentialing organization responsible for all aspects including providing strategic direction, managing finances and operations, marketing, events, and member retention
- Established standard and metrics for all aspects of the organizational and board operations and implemented programs for improvement.
- Responsible for infrastructure including property acquisition and IT systems.
- Initiated successful constituent outreach and state professional assembly support program.
- Increased overall certified individuals from 24,000 to 50,000+ in seven years.
- Operated for seven consecutive years with revenues higher than expenses with two years of revenues exceeding expenses by $1M.
- Increased the investment portfolio from $1.5M to $6.5M.
- Increased credential renewals, Certified Surgical Technologist renewals from 50% to 75% and the Certified Surgical First Assistant, from 80% to 90%+.
- Initiated new marketing initiatives including product-marketing program for revenue diversification, social media and E-communications programs.
- Increased organizational travel outreach by three times with insignificant budget impact ($280,000 in 2006, $310,000 in 2013).
0-5 years of experience
Chief Executive Officer, Co-Founder
- Directed all aspects of staffing, personnel policy, facility maintenance, and customer service.
- Managed client accounts and customer service issues.
- Developed online-courses for entrepreneurship, non-destructive testing and self-improvement.
- Increased client base by 35% through diligent marketing research.
0-5 years of experience
Simple + Fun + Rewarding Corporate Wellness. Use Health Hero for a healthier, happier, engaged, and super productive workforce.
- Created and launched wellness company. Serves as Chief Executive Officer.
- Executive for the company technology platform, reward & recognition process, operations, and business development.
- Developed “health behavior improvement process”. Customers using Health Hero lose on average 2 lbs a week and cite feeling happier and more productive at work
0-5 years of experience
Direct growth, profitability and service for a family-owned, Buy-Here Pay-Here dealership, generating more than $ million annually in sales revenue. Establish current objectives, long-range goals, plans and policies. Manage and direct organization toward primary objectives on the basis of profit and return on capital. Oversee operations of all divisions within the company. Develop and implement and coordinate divisional compliance of company-wide goals, policies and procedures with management team. Recruit, motivate and maintain staff of 130, including senior management, collections, sales, finance, service, body shop, insurance and support. Establish and direct evaluation process emphasizing proactive management and training which promotes key employee retention building an environment of respect, trust and ethics between management and staff.
- Increase portfolio from $17,000,000 to $69,000,000
- Manage cash flows and purchase inventory with no floor plan
- Reduce advance rate from 75% to 58% early 2012
- Manage a 30,000,000 line of credit
0-5 years of experience
A start-up software development consultancy specializing in mobile applications that deliver compelling user experiences with AR/VR.
The challenge: key founding team members were departing and the company had only four months remaining before the expiration of the contract with its only client. The highest priority was to ensure continuity of the company. Additional imperatives included: establishing the company’s strategic business direction; developing business channels and partners to enhance growth; actively managing new business and existing client relationships; and recruiting, leading, and developing a truly talented and diverse team.
- Successfully negotiated engagements worth >$2.5M: acquired new clients and secured renewals from existing.
- Oversaw transition as founding team departed; developed strategic road map for future growth.
- Upgraded team and implemented processes / reporting to enhance efficiency and effectiveness.
0-5 years of experience
Founder and CEO for this IT consulting firm focused on providing pragmatic, real world IT management advice and assistance.
- For the CIO of a global reinsurance services provider, drove the successful Product Launch of a Portfolio Management analytics toolkit. The toolkit enables their Insurance Company clients to identify loss drivers, target high performing market segments, and re-mix portfolio composition with focus on improving key financial metrics.
- For the same client, led the development and implementation of an enterprise data repository and business information environment for the firm’s fiduciary information. The highly successful program delivered a single, global source of fiduciary information that provides broking, customer service and executive management with visibility and insight into client and market performance.
- As interim CIO for a $250 million business unit of a $23 billion global BPO client, directed all aspects of Information Technology including productions operations / data center, systems development and maintenance, and SQA. Additionally, guided the “turnaround” of a very large-scale program to implement a critical business application.
0-5 years of experience
Using Organizational Development knowledge to improve business effectiveness
- Re-designed program content in response to needs assessment.
- Mentored and coached staff/clients/volunteers.
- Cultivated relationships with experts and employers in order to build building strategic business partnerships
- Responded to shift in economic swiftly and developed new revenue sources
- Used social media to promote organizational reach and participation within community groups
- Redesigned web site and messaging to increase reach and influence
- Trusted, experienced and confident speaker.
10+ years of experience
Increased annual sales from $20,000 to $1.3 million in 8 years
- Managed a staff of 20-25 full-time employees and 75 seasonal/part-time employees
- Developed and managed relationships with vendors and purchased all of the materials for both residential and commercial projects
- Managed a base of residential and commercial customers, which included many repeat customers
- Created an incentive for employees to give back to the community; employees were given one day a month paid time off to volunteer
0-5 years of experience
Oversee new company direction. Plan the future direction & stabilize company to prepare for future growth.
- Resolved several legal issues
- Instituted a CRM and developed a database for sales and marketing
- Created a follow up program to inform clients of order status
- Changed health care provider which allowed company to maintain level of care
- Met with current clients to restore confidence in company
- Resolved client issues to maintain / regain them as clients.
0-5 years of experience
Program Development: Developed targeted programs for clients with developmental disabilities
- Staff Management: Recruited, trained, and supervised leadership team
- Staff Training: Developed trainings in case management, person-centered planning, advocacy and client empowerment, and behavior management
- Case Management: Supervised the creation and implementation of service plans statewide
0-5 years of experience
- Worked closely with C.O.O. to create and implement new account payable strategies to streamline accounts/receivable department.
- Planned and executed all point to point logistics and itineraries.
- Created, submitted, and managed all external client expense reports.
- Generated all new contracts and invoices.
- Managed all vendors, and monthly expenditures.
0-5 years of experience
Responsibilities: Geologic and geophysical principal. Provides geological characterization, resource volume estimation
(mineral and water), and engineering data integration. Head of operations, employee training, client management and contract negotiation.
- Independent development of a successful engineering consulting company
- Led effort to determine groundwater recharge locations by proposing grant funding for local water agency
- Successfully received professional licenses across multiple states based on experience and references
- On average reduced client liability and project costs by 30 percent for regulatory and geohazard compliance
- Provides sound design engineering controls based on data integration of geologic and geophysical data
0-5 years of experience
Increased operational budget.
- Increased special events income.
- Created donor database and informational procedures.
- Restructured Administrative and Programs Management Staff.
- Re-established satisfactory standing with National organization.
- Provided leadership through Federal, State, & National audits/reviews.
- Improved waning support within the community.
0-5 years of experience
Direct and supervise the performance of the executive team through strategic planning process resulted in setting short and long term corporate goals and expectations.
- Opened up new markets and channeled new business.
- Implemented budgeting and cash flow management process for long term capital improvements and a more sustainable business approach.
- Negotiate long term facility contracts to ensure stable operating environment.
- Negotiate the Osceola County request for proposal process that resulted in winning the bid for an additional location.
- Establish, maintain and promote rapport with agencies to collaborate in mutually beneficial regulatory relationships.
- Create and deploy customer service and operational guidelines across the organization.
- Implemented cost saving programs resulting in reducing overhead and operational expenditures by 18% within the first year of employment.
0-5 years of experience
- Managed and supervised six Central Banks, 158 commercial private banks and 128 financial
- Improved monetary, credit and exchange policies, saving $2.5 billion in the use of scarce
- Net monetary reserves increased $1.2 billion (from $4.7 billion to $5.9 billion) due to improved
- Designed and implemented communications and Internet networks covering the Central Banks and 128 financial institutions in seven countries, facilitating integration and globalization.
0-5 years of experience
Oversee a staff of over 75 and responsible for all the aspects of the hospital’s operations
- Physician relations and business development
- Within a month we have seen over 20% reduction in agency cost
- Have reinstituted the Guardian Angel program – department-head led customer service initiative where department heads are assigned rooms for customer service rounds
- Led hospital through acquisition by larger Long Term Acute Care Company
0-5 years of experience
Ensure equipment is properly secure in accordance with physical security policies and regulations.
- Educate personnel on how to properly handle required equipment.
- Study and learn map and route to sufficiently navigate Chief Executive Officer
- Ensure Command Team vehicles are properly maintained and ready to be dispatched at any time.
- Keep 100% accountability of all equipment by using proper documentation and procedures.
- Perform maintenance on radios, antennas, and other communication equipment.
0-5 years of experience
Lead chapter meetings, executive meetings, cabinet meetings, and initiation service
- Chair the executive committee and the cabinet
- Voting member and chapter representative of the Facility Corporation Board
- Serve as a non-voting member of the Nomination Committee
- Serve on the Membership Development Committee Jan. 2012-Dec. 2013, Jan. 2014- Present
- Serve on the risk management team
- Serve as a model for the chapter and aim to empower other aspiring chapter leaders
0-5 years of experience
Reporting directly to the Board of Directors on all matters regarding the operation and creation of a non-profit organization with key
accomplishments in the following areas:
- Chief Executive Officer
- Chief Operating Officer – create, implement, and monitor a $200,000 budget to include the creation of a purchase order
- Chief Advancement Officer – sources for funding through foundations, grants, and one-on-one asks
0-5 years of experience
Handled both business and personal requirements, exercising a high-level of discretion and confidentiality
- Set international and domestic travel arrangements for board members, senior management, guest lecturers and advisors; provided detailed itineraries, expedited visas and other necessary travel documents
- Maintained personal finances, appointments and communications; managed monthly expense reports
- Ensured that deadlines, presentations and other duties were carried out responsibly and seamlessly
- Assisted in scheduling conference calls, on and off-site meetings with C-level executives and employees
- Worked closely with Chief Financial Officer to assemble materials for quarterly Board of Directors meetings
- Arranged complex meetings coordinating multiple schedules and prioritized various projects
- Organized special events including holiday parties, summer outings and weekly staff lunches
- Acted as lead to administrative team making sure projects were completed and delivered on time
- Built excellent working relationships ensuring solid partners in the community
0-5 years of experience
Kept the CEO on time, organized and briefed on all meeting material.
- Answered a high volume of incoming calls and in-person inquiries from clients and colleagues.
- Gained an in-depth understanding of current technologies, management changes, company
- Developed, drove and executed comprehensive search strategies to recruit senior and niche
0-5 years of experience
Efficiently manages, controls, and runs all aspects of a profitable business, including administrative, financial, accounting,
purchasing, inventory, products, and service based tasks
(P&L, bookkeeping, scheduling, hiring, training, payroll, sales building)
- Creates and manages all advertising, and marketing functions for Flip ‘n Dip, including web design,
- Gaining customer loyalty with an exciting store atmosphere, delicious desserts, a clean store, and superb customer service
- Opened an 1800 square foot “franchise like” second location in 2012, and sold the original location in 2013
10+ years of experience
Appeared as performer or co-writer on over twenty (20) platinum and gold releases with multiple
internationally recognized music acts
- Co-writer of a #1 song that appeared on the Billboard Hot 100 chart
- Managed all aspects of music production company, including business organization and strategic
- Represented the company in interaction with customers, executives, performers, and the public
- Winner of four BMI Awards (2007-2008)
0-5 years of experience
Analyzed management indicators.
- Implemented new plans of maintenance to reduce costs.
- Performed management meetings with the operation department.
- Executed staff evaluation.
- Created new budget for new department.
- Resource optimization.
6-10 years of experience
Owned and operated a successful automotive business.
- Provided customer-service oriented sales and service management.
- Hired, trained, and supervised staff members.
- Handled all financial operations.
0-5 years of experience
- Provided administrative and business support to Chief Executive Officer and other members of senior leadership;
- Liaised on a daily basis with individuals and departments, both internal and external, to properly coordinate meetings, organize collateral, book travel arrangements, and prepare and edit correspondence;
- Resolved critical issues in a deadline driven, fast-paced environment and served as first point of communication.
0-5 years of experience
Execute business development and tactical marketing projects for clientele in real estate, financial and banking, jewelers, recreational
sports facilities and residential construction markets.
- Direct and complete corporate marketing projects, web content and design, social media and print media.
- Develop of strategic merger and acquisition ventures and collaborative business relationships that extended the geographical
- Coordinate 20+ independent contractors and affiliate relationships.
- Segment initiatives for small and medium business start-ups, consultation and public relationship services.
- Direct technology strategies and initiatives (i.e. cloud-based components, content management systems and security).
6-10 years of experience
Chief Executive Officer and public relations spokesperson that oversees and evaluates the strategic planning, financial management, fundraising, and day-to-day operations.
- Develop business plans and identify funding opportunities
- Develop micro and small businesses in economically depressed communities
- Provide assessments and performance to improve organizational effective and efficiency
- Identify performance measures for forecasting and sustainability
- Troubleshoot organizational deficiencies and provide strategic analysis and solutions
- Build collaborative partnerships to strengthen organizational presence in communities
6-10 years of experience
Defined strategy and business plan for [company name]. Developed company’s first incentive performance plan which motivated staff and resulted in 100% increase in sales. Initiated programs that standardized employee training and led to increase customer satisfaction by 87%. Accountable for [company name]. day to day operations including overall customer satisfaction
Skills and Knowledge
- 5+ year’s financial management experience.
- Excellent leadership and communications skills.
- Human Resources management.
- Small business development.
- Expertise in operations and finance
- 3 years client account management experience
- Proven ability to plan, organize and manage staffing needs.
- ADP Work Force Now Professional Training
- Managed over 150 employees with processing over $1 Million in payroll
- Handled all functions related to new hires, Implementation of new successful programs related to the growth of the clientele.
10+ years of experience
Oversaw daily operations in all departments
- Performed all business accounting functions
- Performed all purchasing activities
- Assisted in designing small business computer networks, including hardware and software
- Oversaw warehouse receiving and distribution operations
- Ordered an managed vendor services
0-5 years of experience
- Functioned as part of the Executive Office team in support of the Chief Executive Officer who supports the leadership, governance and management of the association
- Communicated regularly with the Board of Directors and Executive Committee members
- Provides primary support to the Board of Directors in the preparation of agendas, background materials and meeting minutes
- Supported the Board of Directors in scheduling, managing meeting logistics, the review of their travel and reimbursement requests
- Traveled to and attended all board meetings in support of the Chief Executive Officer and Board of Directors and took of meeting minutes
- Provided administrative support at all leadership meetings, recorded meeting minutes and distributed them to the board after completion of Board and Board Committee meetings
- Maintained a yearly master file for all NACAC governance records, meeting minutes and manuals
6-10 years of experience
Provide oversight and direction to both companies
- Combined the company’s are $15 million dollars in annual revenues and have a total number of 180 employees
- Work with a set of two board of directors
- Company has grown over 30 percent in revenue over the last 3 years
0-5 years of experience
Provide leadership, direction, and coordination of all aspects of clinical and financial operations of the hospital. Development and support of new and existing service lines. Work in conjunction with business development team to recruit and retain physicians.
- Administrative accountability for all hospital departments and day to day operations of the hospital.
- Responsible for the financial performance of the hospital, meeting hospital budget, decreasing salary and supply costs, and increasing hospital revenue.
- Support the growth and development of the medical staff and service lines provided by the hospital.
- Serve on Governing Board, Medical Executive Committee, and Hospital Committees.
- Enhance patient, physician, and employee satisfaction.
- Assess the learning needs of staff and facilitate professional development of staff.
- Responsible for final approval of all staff hired, daily productivity stats, and FTE report.
0-5 years of experience
Working under a Two Year Contract Agreement and appointed as Chief Executive Officer to initiate startup of a new corporation I was responsible for leading the development, and execution of the Company’s long term strategy with a view to creating shareholder value.
The leadership of being ultimately responsible for all day-to-day management decisions and for implementing the Company’s long and short term plans, Acting as a direct liaison between the Board and management of the Company and communicates to the Board on behalf of management. I also communicate on behalf of the Company to shareholders, employees,
Government authorities, other stakeholders and the public.
- Responsible for the Management of all Investigative Projects and Procedures
- Responsible for all Technology Projects and Decisions
- Responsible for all Policy Implementation and Executions
0-5 years of experience
Co-ordination of the day to day operation of the company and business development. This includes:
- Mechanical and Electrical Project Design and implementation
- Construction Project Management and Implementation
- Budget review, analysis, Monitoring and Target setting for officers
- Leading Team for proposal defense on some key projects
- Management of Resources and Evaluation.
0-5 years of experience
- Authored business model & marketing strategy
- Designed and created product lines
- Created video, print and other promotional material to encourage organic gardening
6-10 years of experience
Assist the Deputy Chief Executive Officer by coordinating and performing administrative support of confidential material with highest professional standard
- Prepare all correspondence and various documents; mailing lists, data banks, letters, forms, charts, etc.
- Assist in the preparation of contract documents for contractors, vendor/suppliers, bid proposals/openings, etc.
- Compile data for special reports and other related requests by HUD, Local Government, State, and other entities
- Establish and maintain effective working relationships with residents, agency employees, government entities and others involved within the Public Housing community
- Coordinate the preparation, collection, and submission of personnel reports including attendance records, ADP payroll/certified payroll, and disciplinary action for staff within the department
- Develop, implement, and maintain office procedures to improve work flow in an efficient and effective manner
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
