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Cage Cashier Resume Samples
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0-5 years of experience
Accurately completed various types of monetary transactions in a timely manner.
- Demonstrated superior customer service skills which met and exceeded guest expectations.
- Accurately completed time-sensitive paperwork.
- Upheld and executed legally sensitive procedures.
0-5 years of experience
Provided customer service at the largest casino in the Western United States.
- Maintained accurate records of daily cash revenue of up to $3,000,000.
- Processed and secured all monies, including coins, cash, checks, credit cards, vouchers and deposit slips.
- Resolved problems for a diverse group of customers in a high-pressure environment.
- Assisted in training and coaching of new employees.
0-5 years of experience
Underwent and passed company, state, and federal inspection in order to obtain a Maine state gaming license.
- Was trained in and became proficient with high volume, large sum, cash, check, ticket, and chip transactions.
- Became familiar with gaming environment specific computer software (NeWave, Oasis, and Title31).
- Reconciled daily summaries of transactions to computer balance system and ensured compliance with federal, state, and company internal controls.
0-5 years of experience
Complied with state and federal gaming regulations while supporting Casino’s vision, mission, and values
- Supervised overnight shift cage and credit team
- Evaluated, trained, and monitored 10 team members
- Recommended wage increases, promotions/demotions, disciplinary actions for team members
- Adhered to department objectives, standards, and guidelines for team supervision
- Adjusted daily schedule to achieve business levels
- Resolved customer relation issues that were beyond authority of team members
0-5 years of experience
Oversaw the daily operations of assigned window and bank, ensuring the highest level of guest service and satisfaction is maintained and that guests are assisted in a timely manner and with accuracy.
- Maintained custody and proper accounting of designated funds, ensuring all transactions are performed promptly and efficiently while maintaining exceptional guest service
- Redeemed vouchers, chips cashed personal checks, credit card checks, extended cash advances and loans, and made change
- Ensured compliance with policies and procedures, Gaming Commission regulations, and Internal Controls
0-5 years of experience
Exchanged money to customers for their tickets, chips, and currency for currency exchanges.
- Provided exceptional customer service. Helped patrons with any problem they may have or calling someone to meet them at the cash cage and assist them.
- Complied with all casino processes, regulations, and government Title 31 and CTRC regulations.
- Balanced cash at end of shift.
0-5 years of experience
Handled each department banks on a daily basis, such as card dealers, bartender, snack bar, gaming floor personal, waiters and waitress banks. Banks ranged from five hundred dollars up to five thousand dollars.
- Processed credit card advances, wire transfers and performed minor credit checks. Verified cash drawers of fifty-five thousand dollars, sixty thousand dollars and one hundred thousand dollars.
- Equipped with Security code and fingerprints only allowing authorized personnel to enter and exit the cage and vault.
- Paid out jackpots exceeded fifty thousand dollars, processed Tax Withheld forms of twenty-eight percent and thirty percent by calculating the differences and paying the guest the accurate amount.
0-5 years of experience
Cash checks, redeem chips/tokens, record transactions, and supervised casino assets
- Operated variety of equipment like computers, adding machines, calculators etc. and handled incoming banks accurately.
- Train and supervised new hired cashier according to rules and regulation of [company name] Cage operation
- Performed all duties pertaining to the policies and procedures of the Harrah’s corporation
- Created teamwork and provided highest-level customer service confidently and amicably.
- Title 31 reporting and have a thorough understanding of state, federal, company and departmental rules and regulations.
0-5 years of experience
Analyzed and reviewed project details, cost data, and accounting policies to correctly classify accounting transactions
- Ensured procedures and proper controls are strictly enforced to protect assets
- Provided direct and general supervision to cage and credit team in order to ensure facilitation of credit
- Staffed, trained, scheduled, developed and monitored personnel
- Worked with customer issues that are beyond the authority of staff
0-5 years of experience
Cash handling over $35,000 in drawer per night within cage. Excellent attention to detail.
- Promoted within 8 months from cage cashier to banker.
- Performed cashier exchanges for cashiers and prepare deposits while in the bank.
- Provide excellent guest service.
0-5 years of experience
Provided guests with fast and flawless service with an upbeat and positive attitude
- Collaborated on a daily basis with a wide range of internal employees from various departments, including food and beverage, slots and table games.
- Ensured that daily operations of the chip bank ran smoothly
- Took a lead role in assisting cashiers with cage operations, including closing out cashiers, managing break schedules, and writing shift reports
- Managed cage operations in supervisor’s absence
- Handled a wide variety of guest questions and issues
- Built and maintained strong guest relationships
- Organized and balanced entire vault including making banks for next shift.
- Filled NRT machines with cash and coin. Monitored machines during shift for proper operation.
0-5 years of experience
Handled up to $40,000 in cage cart and up to $60,000 throughout one shift.
- Cashed out employee tips and worked with slot technicians to pay out jackpots.
- Validated currency status and notified management.
- Exchanged paper currency for playing chips and coin money.
- Anticipated and prevented security and facility problems through careful supervision and tactful dispute resolution.
- Arranged travel and accommodations for numerous players.
- Verified currency and computed payable odds to pay winning bets.
- Coordinated 25 promotions and 10 special events each month.
- Resolved guest complaints quickly, effectively and tactfully.
0-5 years of experience
- Carry out transactions (e.g., tickets, chips, POS)
- Balance personal book over $100,000 daily and report large transactions to the Internal Revenue Service.
- Promoted within 6 months to Banker to be responsible for entire shift balancing over 10 million.
0-5 years of experience
- Accurately cashed and redeemed chips, tokens, personal checks, debit, and credit card transactions.
- Processed markers, buy backs to main bank, conduct table fill transactions, and balanced assigned bank.
- Answered and assisted all guests within cage credit related problems in a courteous and timely manner.
0-5 years of experience
- Responsible for the smooth operation and accurate documentation of coin transactions
- Exchanged currency for coin and promoted positive guest relations
- Prepared forms for countdown of coin and reconciled accountability in accordance with established policies and procedures
0-5 years of experience
Ensured customer satisfaction to guests of the casino & hotel through building rapport
- Performed transactions and solved guest related disputes
- Identified underage patrons/ false identification
- Practiced discretion with personal account information (credit cards, social security numbers, etc.)
- Held personal responsibility of balancing personal bank (open and close of shift)
- Handled the verifying and pay out process of large amounts of cash
0-5 years of experience
- Assisted guests with all monetary exchanges including cash, chips, fast cash tickets, promotional play, credit cards and checking accounts.
- Completed required Regulatory Compliance paperwork on qualified transactions.
- Provided excellent and friendly customer service to all levels of players including VIP in a prompt and efficient manner.
- Handled wire transfers, marker line payments and transfers, front money deposits & withdrawals, and venue billing.
- Performed year end and month end inventory and audits for cage and all retail outlets.
- Solely managed the property’s Main Bank; regulating and processing all money and tills throughout the cage, restaurants, bars, slots, table games, and deposits and deliveries to the bank.
- Reconciled all transactions within the Main Bank on a daily basis.
0-5 years of experience
- Maintained accurate cage cash transmittal forms and other paper work.
- Completed currency transaction reports as/if required by law.
- Responsibilities included accounting and reconciliation of transactions and inventories at assigned casino cashier booth and satellite cage area(s).
- Adhering to company and departmental policies and procedures to ensure superior customer satisfaction and protect the organization’s assets.
- Safeguarded assigned cash drawer and Casino assets by assuring accurate verification of all transactions.
0-5 years of experience
Assist guests with transactions such as credit card advances, electronic checks, and chip redemption
- Operate multiple banks within the facility
- Service NRT (ATM) machines, fill with currency, and balance them
- Instructed new hire employees in various areas of the department
- Trained employees in multiple banks
- Lift in excess of 50 lbs
0-5 years of experience
Front Line Cashier
- Duties included, but not limited to issuing Casino Markers, set up front money accounts, casino chips cash outs, ticket cash outs, money transactions, foreign currency exchanges
- Assisted guests with directions, customer loyalty cards
- Maintained Title 31 records
0-5 years of experience
Responsible for the efficient operation of cash handling and operating procedures.
- Cash machine tickets and checks, processing credit card transactions and provide superior guest services.
- Provides directions, assistance, and information as required to ensure guest satisfaction.
- Accurately balances all money transactions, paperwork, and assigned bank.
- Assures compliance with federal currency transaction reporting requirements.
- Perform assigned duties in highly disruptive conditions.
- 10 key adding machine proficiency.
0-5 years of experience
- Entered numerical data into databases in a timely and accurate manner.
- Scanned documentation and entered into the database.
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
- Added new material to file records and created new records.
- Made credit/debit card transactions
0-5 years of experience
Welcomes, interacts and informs patrons of special events occurring in the casino
- Conducts financial transactions for patrons including exchanging table game chips and slot machine vouchers for cash, processing guests personal checks for cash, providing change for large banknotes and vice versa, and issuing casino markers for cash
- Balances banknotes and assets to $80,000 at the end of every shift
- Complies daily with all federal and casino customer reporting guidelines
0-5 years of experience
Handles large sums of cash, coin and chips.
- Provides professional, efficient and accurate guest service to internal and external guests.
- Fills and reconciles slot redemption kiosks on the gaming floor, which includes pushing a cart with cash cassettes that will weigh between 250 and 500 pounds.
- Maintains accountability for, and security of, all currency and keys within his/her control.
- Performs administrative duties by way of accurate data entry, receiving and forwarding messages and communicating with other departments.
- Complies with all state, company and department regulations, policies and procedures to ensure compliance with said regulations.
0-5 years of experience
- Replenishes the cashiers’ banks of money, up to $3M per supply
- Reconciles and balances the cash drawer daily
- Counts, sorts, categorizes, and bundles up to $15M per day
- Performed cash payouts for jackpot winnings up to $500K
- Prepared deposits for pick up by armored truck security services, up to $1M
0-5 years of experience
- Maintain accurate cash drawer and cash equivalent paperwork
- Process and Complete all forms of Title 31 when necessary
- Balance drawer at the end of the night
- Use a 10 key calculator with efficiency and speed
- Excellent customer service no matter the situation
- Work in fast paced environment with the ability to keep up and still correctly follow all the cashiering guidelines set forth by our policies and procedures.
0-5 years of experience
Operates assigned bank or window according to procedure.
- Verifies previous count sheet from assigned bank or, if window, count sheet from the Main Bank.
- Counts down bank or window at end of each shift and reconciles to the cage accountability.
- Responsible for the operation of assigned bank or window according to regulations.
- Ensure that all key control procedures are adhered to.
- Prepares and complete all job related paperwork as approved in our Internal Control Submission
- Completes Currency Transaction Reports as required by law.
0-5 years of experience
- Maintained excellent internal and external customer relations
- Exchanged coins for cash and supervised casino assets
- Operated a variety of equipment
- Performed all duties pertaining to policies and procedures
6-10 years of experience
Exchange chips for cash and vice versa
- Maintain and balance a cash drawer
- Make deposits and withdrawals from a player’s account
- Prepare banks for other casino employees
- Process cash advances and e-checks for players
- Complete all gaming transactions with proper knowledge of Title 31 regulations
- Currently work in all areas of the casino cage including: front line windows, employee windows and vault
0-5 years of experience
- Demonstrate consistent “Red Carpet Service” in accordance with ACES training
- Mastery of front line cashiering, Main Bank, and Slot Bank
- Ability to understand SARC and CTR paperwork and necessary corresponding actions
- Process transactions in efficient secure manner using Global, AS400, and Puma when necessary
- Facilitate well rounded training to incoming cashiers
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[Cage Cashier]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
