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Additional Customer Service Resume Samples
Customer Service Clerk Resume Samples
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0-5 years of experience
Provided customer service at various concession stands at race track during peak season.
- Responsible for keeping register start-up money and concession stand profits compiled in an organized, detailed report with 97% accuracy.
- Ensured correct setup with adequate supplies for 4 different concession stands.
- Coached co-workers in handling food to comply with health and safety guidelines.
- Provided direction to 10-15 employees as to day by day operational requirements ensuring excellent customer service.
- Maintained a daily supply list given to management resulting in efficient inventory of each stand.
6-10 years of experience
Representative to the public for the largest daily newspaper in the Yakima Valley
- Provides poised and professional service to customers with renewals and subscriptions
- Trouble shoots delivery problems and provides customer solutions
- Processes orders, establishes customer billing and provides book keeping for cash receipts
- Overall responsibility for front office operations
- Responsible for gathering and reporting all circulation statistics to inform senior management decisions
- Ensured smooth office operations – prepared correspondence, ordered office supplies, managed the Director’s calendar to increase her effectiveness
- Established and led “Newspapers in Education” program – provided free papers to schools for education purposes – secured grants and donations from community leaders
0-5 years of experience
Greeted and directed office visitors, handled telephone communications; operated personal computers, word processing, and other office machines
- Ordered office supplies, sorted and delivered mail
- Performed office duties include filing, answering phones, inter-office correspondence, and letters
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, and addressed complaints
- Proofread written material for spelling, punctuation, and grammatical errors
- Prepared and processed confidential information such as Evaluations, FitReps, utilizing the highest level of confidentiality
0-5 years of experience
POS (Point of Service) Customer Service Representative/Sales Assoc. involved with the public at all times.
- Maintained stores appearance throughout the day keeping shelves stocked, cash drawers audited at closing, handled customer returns and exchanges.
- Responsible for placing weekly cigarette orders and inventory of products.
- Assisted with truck delivery twice a week to ensure all store items were properly displayed.
- Met and exceeded personal goals toward weekly and/or monthly sales quotas for specific products given by Corporate Headquarters.
6-10 years of experience
Served as first contact for customers with needs, serving team of over twenty persons a shift
- Ensured training needs for all cashiers and front line personnel in company policies.
- Procedures included all money exchange processes and protocol
- Planned, established and carried out work schedules, assignments, and production sequences to meet store goals
- Operated various internal computers systems to meet company guidelines
- Monitored the cashiers and baggers sales floor performance
0-5 years of experience
Arrangement books using the Library of Congress system and updated labels on books
- Developed window displays based on various holidays and themes
- Solved customer account problems and handled computer needs
- Participated in library workshops such as Get To Yes and Developing Interpersonal Relationships
- Provided resume and application assistance to library patrons seeking employment
- Reserved conference rooms for library patrons, community organizations and staff
- Checked in and out books into the library and answered questions about library accounts
- Ensured account information was accurate and up-to-date and IDs matched account
0-5 years of experience
- Trained, supervised, coached and counseled employees. Conducted training on cash register and in house computers.
- Adapted and revised weekly schedule to ensure balanced coverage at the Customer Service and Special Orders desks.
- Carried out various audit checks to ensure the correct procedures were being carried out and identify any training requirements.
- Received several positive Customer Comments on a weekly basis.
0-5 years of experience
Greeted customers and provide information about the store and its merchandise, as well as offered services
- Retrieved, opened, unpacked, and issued stock as well as organized prescriptions for delivery
- Processed cash, credit, voucher and debit transactions; processed returns and exchanges
- Completed store opening and closing procedures and lead shifts
0-5 years of experience
- Prepared and managed correspondence, reports and documents
- Provided customer service by providing Knowledge of products to customers via: Phone.
- Provided customer service and handled cash register operation of transactions daily.
- Accurately balanced cash register daily.
0-5 years of experience
Provided customer service.
- Ordered, stocked and displayed merchandise in accordance with company standards regarding merchandise presentation, safety, sanitation, service and suggestive selling.
- Order writing, price changes, inventory control, product displays and cleaning.
- Informed customers about produce, provided samples and promoted sales within department.
- Received produce deliveries, built and maintained produce displays, and rotated stock as needed.
- Obtained produce from receiving area and moved to produce department using hand truck or pallet jack.
- Managed price accuracy by applying new price tags, including making signs as needed.
- Assisted with produce ordering and inventories as requested.
0-5 years of experience
Administered customer service skills through data entry using the AS400 software system
- Responsible for managing and distributing monetary reimbursements for high profile accounts
- Created Excel spreadsheets for company records
- Assisted senior buyer‘s with daily functions related to data entry
6-10 years of experience
Perform data entry information through SAP database
- Enter Customers and Salespeople orders request over the phone
- Complete and processed customers pickup request
- Maintained samples request for vendors and for the customers
- Completed approved discount adjustments on incoming orders
- Researched minimum orders and released multiple orders
- Managed work activities met mandatory deadlines and company objectives
0-5 years of experience
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
0-5 years of experience
Received film to be processed from customers.
- Loaded film into equipment that automatically processed film and routed processed film for subsequent photo printing.
- Answered customers’ questions regarding prices and services.
- Located processed film and prints for customers.
- Totaled charges, using cash register, collected payment and returned prints and processed film to customers.
- Worked in other areas of store such as Cosmetic department.
- Performed any duties assigned by Shift Manager.
6-10 years of experience
Responsible for managing the processing of all credit card, debit card and cash transactions, providing quality service to customers.
- Listen attentively to caller needs to ensure a positive customer experience.
- Entrusted with the most complex customer issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.
- Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems quickly and avoid escalation of issues.
- Excel within a then -oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
- Responsible for balancing the cash drawer at the end of every shift and preparing the bank deposit bag ensuring there are no discrepancies.
0-5 years of experience
- Arranged for repairs and replacement of defective items covered by warranty.
- Maintained records of service in progress.
- Notified customers when service was completed and facilitated transactions.
- Assisted customers to select and purchase specified merchandise.
- Supervised 15 employees
- Successfully handled taking orders from customers to buy hot tubs.
- Answered customer’s telephone calls, mail in and walk-in inquiries and directed
- Resolved customers complaints
- Provided customers with catalog and information concerning prices,
0-5 years of experience
- Collaborated with store merchandiser to set up displays
- Assisted customers
- Organized inventory on shelves
- Assisted supervisor with any tasks
- Communicated with coworkers to ensure tasks were completed
0-5 years of experience
Accurately and effectively operated the cash register for transactions
- Provided prompt and friendly customer service to all customers
- Maintained security and control of all funds in the cash register
- Monitored the counter, front-end area and parking lot for security purposes
- Provided services at the customer service counter such as Western Union, Money Orders and Lottery Ticket Sales
0-5 years of experience
Greet and assist customers with finding merchandise, answer multi line phone and transfer calls to the correct person or department
- Tender customers with merchandise, maintain customers information for rewards account
- Assist with training co-workers, order supplies, and stock
- Successful with suggesting additional impulse merchandise at register
- Count and verify large cash drops, stock selves and clean work areas, answer phones and transfer calls to each area of the store
- Was selected as Employee of the Month; three times in three years
0-5 years of experience
- Provide digital home phone, internet, and cable services for clients
- Managed and cross-trained in other aspects of services for improved productivity
- Assisted clients with other customer service needs
0-5 years of experience
Served customers in the bakery, deli, and sandwich shop.
- Provided individualized service, selling, and customer service skills.
- Supervised and lead department staff
- Managed closing procedures.
- Managed the inventory and store displays
- Worked the sales register
- Led opening and closing procedures
6-10 years of experience
- Answer phones
- Answered inquiries from persons entering establishment.
- Performed variety of clerical duties and other duties pertinent to establishment.
- Entered alphabetic, numeric and symbolic data from source documents into computer, using data entry device, such as keyboard and optical scanner.
- Received calls at establishment, determined nature of business and directed callers to destination.
- Typed memos, correspondence, reports and other documents.
0-5 years of experience
Ensure the delivery of exceptional customer service by making customers the number one priority.
- Answer phones, handle complaints and orders.
- Assist customers with any questions and go above and beyond what is expected.
- Sell product suggestively (any product that is on sale or better quality).
- Write down customers’ requests and make sure they are fulfilled.
0-5 years of experience
Served as a customer service clerk in assisting and resolving customers’ issues.
- Handled and managed over $2000 per shift
- Active Member of the Public Relation Club at Chadron State College in Nebraska
- Played college basketball for West Los Angeles College and at Chadron State between
- Member of the Blue Keys Society as an Honor
0-5 years of experience
Calculate the weekly numbers of payments, adjustments, discrepancy notices, unit diary entries, etc.
- Answer all questions any military members or spouses have in regards to military pay accounts or matters pertaining to such.
- Input payrolls for a total amount of dollars and took in collections on multiple pay issues for over 96,452 dollars.
- Supervised and mentored customer service and pay clerks.
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Customer Service Clerk
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
