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Courtesy Clerk Resume Samples
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0-5 years of experience
Duties, Accomplishments and Related Skills:
Qualified Cashier with 2 years in fast-paced customer service and call center environments. Personable and professional under pressure.
- Recommended and helped customers select merchandise based on their needs.
- Confirmed that appropriate changes were made to resolve customers’ problems
- Informed customers about sales and promotions in a friendly and engaging manner
- Tracked down sources of special products and services to meet customers’ special needs.
0-5 years of experience
Provided optimum customer service in an establishment that serves 100-200 patrons during peak business hours
- Trained new hires how to properly bag and keep a clean environment
- Properly bagged patrons groceries to preference
- Provided a clean work environment
- Engaged the customers in friendly conversation
- Scott Community College President’s 4.0 List: 2 semesters
- Scott Community College Dean’s List: 4 semester
0-5 years of experience
Delivered world class customer service
- Handled cash and other payment forms at the checkout stand
- Assisted customers by leading them personally to desired products
- Stocked shelves and managed inventory
- Bagged customer products and assisted them to their vehicles
- Answered telephones and directed calls
0-5 years of experience
Stocked shelves, rotated merchandise, & marked prices.
- Maintained knowledge of store inventory & sales activities.
- Performed duties related to the cash register.
- Processed checks & credit card payments, managed product exchanges & returns.
- Greeted customers entering store, actively listened to customers’ inquiries and/or solved complaints.
- Returned stray carts and kept carts clean.
0-5 years of experience
Processing transactions accurately and efficiently with an average of 40 transactions per hour.
- Providing excellent customer service, cashiering, and balancing cash drawers.
- Pushing carts, mopping and sweeping the facilities, and making sure the store was presentable.
- Received a 109.8% on a secret shop out of 100%.
0-5 years of experience
Assist customers by carrying out their groceries, help find items in which the costumer is in need of, bag the costumer’s groceries etc.
- Preform unsupervised duties such as spill clean-up, assist checker at register, clear the lot when I see it’s full, and help customers at any time.
- Complete all assigned duties before I punch-out.
- Various home/motel repair duties load/laid concrete, Load/haul furniture and trash, yard upkeep, and piping/plumbing.
- Voluntarily performed construction duties for Houses for humanity, local woman shelter, and the local baseball fields.
- Visit elementary schools as volunteer mentor to younger students.
0-5 years of experience
Maintained excellent client relationships and developed client rapport
- Provided excellent customer service
- Assisted customers with groceries to their cars
- Kept parking lot clean and organized grocery carts
- Stocked food and beverages
- Maintained and sanitized work station
0-5 years of experience
Greeted customers and assisted with bagging groceries and carry out to vehicles
- Experienced with cleaning both work space areas and public facilities
- Demonstrated ability to be timely and conscientious with every assigned task
- Commended for excellent follow through of company policies and procedures
0-5 years of experience
Training associates in all different areas
- Provides excellent customer service and increased product knowledge in the store
- Excells with helping customers and giving them a positive experience
- Have developed a good reputation at establishing great customer relationships
10+ years of experience
Floral, Helper Clerk, Assistant Produce manager, File maintenance, In-store recruiter and Mentor/Trainer
- Conducted one-on-one training in use of various store procedures and devices
- Learned multiple aspects of job and the shared knowledge with other employees.
- In charge of ensuring price tags and store signage is matched up correctly with register and ads.
- Extensive computer and hand-held computer use.
- Quickly and accurately rung up customer purchases and bagged groceries
- Checked in and processed perishable product
- Conducted quarterly inventories
- Helped customers make informed grocery purchases and assisted them in locating specific products.
- Provided extensive product information as well as recipe ideas, food preparation, food safety, and food storage information.
6-10 years of experience
Assisted 150+ customers daily with merchandise selections, and pricing
- Merchandised and stocked shelves; helped customers take purchases to cars
- Maintained overall cleanliness of store, also operated cash register
- Obtained customer signatures with proper identification during credit card and check transactions
- Used scanners to input and re-route undeliverable packages
- Maintained food inventory levels and stocked shelves with fresh produce
- Assisted customers with questions and product selections
- Advised customers of errors or changes to accounts and the required remedy
- Entered customer information, and freight into store system
- Customer Service (answer calls, and assisted customers in the store)
0-5 years of experience
Meeting and greeting each customer in a friendly fashion and providing product information when needed.
- Retrieving misplaced shopping carts within a timely manner for customer usage.
- Maintaining the cleanliness and organization of various departments.
- Handling daily bakery operations such as packaging merchandise, baking of pastries, organization of ingredients and doughs, and product rotation.
- Using the power of positive persuasion skills to promote product sales.
- Ensuring the cleanliness and sanitation of the meat department.
0-5 years of experience
Retrieve shopping carts and perform price check to verify grocery prices.
- Check prices for other employees and customers as requested.
- Assist the cashier to bag groceries using plastic or paper bags at customer request.
- Obtain bags and paper towels and supplies to designate sources.
- Patrol parking lot and inside area of the store for shopping carts and ensured to clean maintenance.
- Provide excellent customer service and assist them with their shopping selection upon request, bag groceries and carry out.
0-5 years of experience
Providing customer service through positive interactions by assisting him or her with grocery carry out as well as price checking items that are unmarked.
- Consistently cleaned restrooms and or store front to ensure the safety of customers entering and leaving the store. Also assisted in collecting grocery carts.
- Regularly bagging customer’s items.
- Ensuring that grocery items are being placed back into their correct location to reduce perishability.
0-5 years of experience
To offer an enjoyable environment for customers by maintaining the uppermost standards of customer service.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
- Assisted customers in person and via telephone.
- Provided daily support as one of the company’s only bilingual Spanish/English customer service representative.
- Maintained cleanliness and presentation of stock room and floor.
- Received multiple reviews acknowledging my level of dedication to excellent customer’s service.
- Able to maintain a neatly organized till.
- Started checker training right as I got promoted (July 2011)
- Having to make the last good impression before the customer would leave.
6-10 years of experience
Provide exceptional customer service as courtesy clerk, cashier and in various departments throughout the store
- Diligently keep store shelves stocked, maintain product displays
- Maintain a clean store environment for customers and employees
- Receive store product deliveries using pallet jack and dolly
- Cover for absent employees at deli counter, produce department, dairy department
0-5 years of experience
As a courtesy clerk, assisted customers in finding items as well as packing up their items after purchase.
- As a produce clerk, prepared and packaged produce for sale.
- As a florist, made bouquets, corsages, fruit baskets, and candy vases among other
- Educate customers on products and resolve customers’ questions
0-5 years of experience
Greet, bag customer’s purchases and assist to car if customer desires.
- Manage bascarts, return items to stock, general store tasks assigned by supervisor
- Help customers with finding items
- Assist customers with any help needed inside store
10+ years of experience
Excellent customer service skills
- Friendly and gregarious attitude
- Good listening skills
- Ability to read and understand simple instructions, short communication, and memos
- Great attention to detail
- Ability to cope with problems involving a few physical variables in regular situations
0-5 years of experience
Return shopping carts to entry ways, restock checkstands
- Clean entryways, checkstands, and restrooms.
- Managed my time and priorities to maximize results during normal
- Assist customers with carry outs and other needs.
0-5 years of experience
Bagged customer’s groceries (Courtesy Clerk)
- Greeted customers (Courtesy Clerk)
- Collected shopping carts from parking lot (Courtesy Clerk)
- Maintained a clean store environment (Courtesy Clerk)
- Stocked Produce (Produce Clerk)
- Cash register when needed
6-10 years of experience
Answer customers’ questions about merchandise and advise customers on merchandise selection.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Pack customer purchases in bags or cartons.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
- Clean display cases, shelves, and aisles.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
- Transport packages to customers’ vehicles.
0-5 years of experience
Assisted customers with groceries to their cars
- Bagged groceries
- Faced and stocked shelves
- Maintained and cleaned work areas
- Retrieved carts from parking areas
0-5 years of experience
- Under the tutelage of the department manager, identified sales, merchandising and customer service issues, instituting training programs to improve individual skills.
- Handled staff introductions as well as product training as a Courtesy Clerk.
- Assisted customers in need
0-5 years of experience
bagged groceries
- maintained order of carts
- assisted customers in finding items
- Maintain clean environment
0-5 years of experience
At the cash register I am in control of ringing up the customers grocery’s.
- As a Courtesy Clerk my job is to stack the grocery carts in front of the store for the customers use.
- I also pull the trash at the end of the night from all the stations in the grocery store.
- Good at completing projects and power points off Microsoft.
- Also good at researching information off the computer
0-5 years of experience
Ensure that each customer receives exceptional service
- Provide a friendly environment and maintain outstanding standards
- Bag groceries in accordance and defined procedures
- Communicate well with co-workers and customers
- Provide assistance to customers if needed
0-5 years of experience
- Tendered cash office and safe counting procedure, loan recording and data entry, lottery supply management
- Utilized time management skills, oversaw office and daily work schedule
- Focused efforts in improving customer relations and system operations
- Licensed; forklift, and worked with industrial compactor
0-5 years of experience
Bag groceries and provide carry out service
- Conduct price checks, take “return” products back to proper shelf locations
- Assist in the quick and efficient checkout service
- Help maintain store shelves by cleaning and fronting products
- Gather shopping carts from parking lots
- Provide general housekeeping duties
0-5 years of experience
Place customer’s grocery items into grocery bags.
- Take customer’s groceries out to vehicles if needed.
- Retrieving shopping carts from parking lot.
- Placing unwanted items back onto shelves.
- Assist customers by directing them to items in the store.
- Cleaning, sweeping of front end, shelves, cash register area, and sidewalk.
- Ring up customer items on POS system.
0-5 years of experience
Bag items securely
- Retrieve hard to reach items for customers
- Gather carts from the parking lot
- Stock merchandise on shelves and empty shelves
- Remove damaged and out of date food
0-5 years of experience
Maintained cleanliness and organization of workspace
- Provide exceptional customer service
- Ensure safe and hazard free work environment
- Direct customers to particular items around the store
- Address and resolve customer complaints
0-5 years of experience
Stock shelves (fronting, returning products to proper place)
- Maintain stores neatness
- Price checks, assist customers
- Bag customers products/help carry out if assistance needed
- Cashier assistance (lower long lines)
- Ring up customers to end long lines
- Answer customers questions
0-5 years of experience
Bagged Groceries
- Cleaned Bathrooms
- Operated Cash Register
- Unloaded trucks
- Stocked grocery shelves
- Maintained orderly aisles
0-5 years of experience
Provides customer service
- Point of sale – ringing customer merchandise in a timely fashion, refunding customers via credit or cash
- Knowledgable of daily sales, answers the phone
- Performs daily audits of cash drawer and counting
- Maintains and cleans work area
- Gathering carts
0-5 years of experience
Provide customer service at the register, responsible for assigned cash drawer
- Assist customers with locating items, offer help outside and loading items into their vehicles
- Hourly safety checks, floor & parking lot sweeps, restocking & cleaning bathrooms
- Review weekly ads to be aware of sales and special offers
0-5 years of experience
Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customer
- Assist customers by providing information and resolving their complaints
- Maintain clean and orderly checkout area and complete other general duties, such as mopping floors and emptying trash cans
6-10 years of experience
Bagging groceries and helping customers
- Cleaning and sweeping
- Mark the fire extinguishers
- Help others at work when needed
- Help count money
- Clear sidewalks when it snows
0-5 years of experience
Neatly stocked shelves with merchandise and moved carts into store
- Assisted elderly customers to get groceries into their vehicles
- Mentored courtesy clerk who had Down Syndrome
- Swept floors and cleaned checkstands
0-5 years of experience
Answer customers’ questions about merchandise and advise customers on merchandise selection
- Pack customer purchases in bags or cartons
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Transport packages to customers’ vehicles
- Clean display cases, shelves, and aisles
- Communicating with Supervisors, Peers, or Subordinates
- Performing for or Working Directly with the Public
- Handling and Moving Objects
- Performing General Physical Activities
- Assisting and Caring for Others
0-5 years of experience
Stock weekly inventory
- Assist in quick and efficient check out service
- Retrieve shopping carts
- Assist customers in providing the proper handling of their purchases
- Provide excellent customer service
10+ years of experience
Worked as a bagging courtesy clerk at the Navy base commissary. Greeted all customers with kind and courteous words while bagging groceries, assisting them to their respected vehicles. Also maintaining cart control in parking lot.
- Good communications pertaining to job related items
- Lifting heavy objects in work environment
- Daily end-time chores
0-5 years of experience
- Courtesy clerk
- Operated a cash register for cash, check and credit card transactions.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Alerted customers to upcoming sales events.
- Identified potential shoplifters and alerted management.
- Welcomed customers into the store and helped them locate items.
- Verified that all customers received receipts for their purchases.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
0-5 years of experience
- Assist in the quick and efficient checkout service of customers by helping to bag and unload grocery items onto check stands and into bags.
- Assists Elderly/Handicapped people shop who cannot shop for themselves.
- Conducts price checks, take “return†products back to proper shelf locations, and help maintain store shelves by cleaning and fronting products.
0-5 years of experience
Training of all new Courtesy Clerks
- Maintaining front of the house
- Customer Service
- Maintain display of products
0-5 years of experience
- Keep a clean and safe environment for customers
- Provide excellent customer service
- Offer assistance for people with disabilities
- Bag groceries and carry out for customers
6-10 years of experience
- Maintain the best customer service for my company
- The ability to read, write, and count in order to successfully complete any and all transactions
- Stock shelves, and mark the price tag on each individual item
10+ years of experience
- Direct customer Interaction
- Complete, track, and organize Transactions
- Work in a small team to ensure exemplary customer service experience
0-5 years of experience
- Bagging Groceries
- Returning Carts
- Cleaning Spills
- Operate Register
- Receiving
- Stocking
- Supervise cashiers and courtesy clerks
- Resolve problems and aid the customers
Courtesy Clerk Duties and Responsibilities
We analyzed several Courtesy Clerk job descriptions to create the following list of the most relevant Courtesy Clerk duties and responsibilities.
Bag Groceries Courtesy Clerks are responsible for assisting cashiers in providing an excellent last impression to each customer. This involves bagging groceries and carrying heavy items to the customer’s vehicle. It also involves maintaining a positive, upbeat attitude.
Help Customers Find Products Most products in a grocery store have fixed locations, but some products are rotated based on the current promotion. It is the responsibility of the Courtesy Clerks to know the location of everything so they can direct customers looking for a specific product.
Arranged and Stock Products Courtesy Clerks assist Visual Merchandisers in arranging and merchandising products based on the current week’s sales and promotions. This can involve lifting products and constructing visual displays.
Maintain Knowledge of Current Sales and Promotions To provide the best possible service to customers, Courtesy Clerks have to know the current week’s sales and promotions, as well as the location of these promotional items.
Ensure Shopping Areas are Clean and Organized While grocery stores do employ custodial staff, it is up to the Courtesy Clerks to monitor the shopping areas to make sure they stay free of spills. They also make sure products stay in the right place.
Courtesy Clerk Skills
The role of Courtesy Clerk is a customer service position that requires mostly soft skills to be successful. A good Courtesy Clerk is a people person who has a passion for providing excellent customer service on a consistent basis. They have to have the patience and conflict resolution skills to deal with customers who come in with complaints. They also have to have compassion so they can go above and beyond in helping elderly and handicapped customers. Finally, Courtesy Clerks have to be able to easily shift between tasks, as what they have to do during the course of a day can vary wildly. In addition to these character traits, the following skills are needed to find employment as a Courtesy Clerk.
- Maintaining knowledge of sales and promotions through listening actively in daily sales briefing
- Organizing products on shelves based on knowledge of company visual standards
- Collaborating with cashiers to provide excellent customer service at the point of sale
- Using conflict resolution skills to de-escalate customer complaints
- Communicating with custodial staff to keep store floor free of hazardous spills
Courtesy Clerk Education and Training
The role of Courtesy Clerk is an entry-level position in the retail world. One can find employment at this position with just a high school diploma. Most of the education comes through on-the-job training. This is a position that can lead to a management position based on experience, and wouldn’t require additional schooling.
Courtesy Clerk Salary
According to Glassdoor, the national average salary for Courtesy Clerks is $23,386. Those at the bottom of the scale make $20,000, while those at the top of the scale make $28,000.
Courtesy Clerk Resources
Do you want to find a job as a Courtesy Clerk to pursue a career as a retail manager in a grocery setting? If so, check out these resources below.
National Retail Federation – This is the largest organization for retail workers and has members who occupy all retail positions, including many Courtesy Clerks. This is an excellent organization for those who see themselves moving up the retail ladder.
National Grocers Association – This is a trade organization that has a regularly updated blog and newsletter, which cover trends within the industry. While this information doesn’t directly relate to the duties of a Courtesy Clerk, it’s good information to pay attention to if they plan to advance.
Supermarket News – Supermarket News is an industry standard when it comes to covering the latest trends in the supermarket industry. This is an excellent resource for Courtesy Clerks who plan on advancing in the industry.
Progressive Grocer – Progressive Grocer is a blog that is always up on the latest innovations in the grocery industry.
Grocery: The Buying and Selling of Food in America by Michael Ruhlman – This is a wonderful read for anyone interested in how the modern supermarket functions in the 21st century.
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Courtesy Clerk
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
