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0-5 years of experience
Managed and supported hardware and software operations disaster recovery environment at one on-site and one remote data center.
- Developed and administered a virtual environment to support 50 Windows 2003 and 2008 servers and 7,000 customers.
- Managed multiple projects, including Exchange migration to cloud messaging environment, operating system upgrade and transitions, metropolitan area network router upgrades.
- Received Network Enterprise Center of the year award for both the regional and national level.
- Administered and monitored two disaster recovery architectures for multiple data centers, including hot site for mission critical applications.
- Implemented and tracked service level agreements with staff and customers, ensuring compliance and quick resolution of specified issues. Achieved 97% system availability and 99% customer satisfaction.
0-5 years of experience
Increased continuous connectivity by 99.99% by planning and executing a field expedient enterprise networks for 500+ users, connecting different classifications of networks with the use of encryption devices.
- Supervised the installation and configuration of multiple server roles including Exchange, SQL, DNS, DHCP, TFTP, etc. allowing for server roles to continuously function.
- Led network configurations and builds for those machines that were implemented in those networks resulting in 60% less trouble calls.
- Solely responsible in inventorying and maintaining over $4 million worth of equipment.
- Configured a field expedient network with air cards, allowing for 100% connectivity for 40 users in a limited environment.
0-5 years of experience
Increased continuous connectivity by 99.99% by planning and executing a field expedient enterprise networks for 500+ users, connecting different classifications of networks with the use of encryption devices.
- Supervised the installation and configuration of multiple server roles including Exchange, SQL, DNS, DHCP, TFTP, etc. allowing for server roles to continuously function.
- Led network configurations and builds for those machines that were implemented in those networks resulting in 60% less trouble calls.
- Solely responsible in inventorying and maintaining over $4 million worth of equipment.
- Configured a field expedient network with air cards, allowing for 100% connectivity for 40 users in a limited environment.
0-5 years of experience
Analyzed, designed, implemented, managed and maintained hardware/software systems. Managed and secured all enterprise data traffic. Proposed and purchased all IT application and volumes.
- Improved IT response time 75% by optimizing monitoring and escalation solutions with multiple tools and providing a single view of system availability and health
- Improved team efficiency by streamlining operational processes and procedures increasing first call resolution and meet team SLAs
- Analyzed, designed and deployed new servers and storage systems, including MS Clusters, Network Load Balancing, Veritas Clusters, IIS, Citrix MetaFrame, Exchange 2003, Active Directory and EMC AX100 Series SATA.
- Implemented TCP/IP core networking technologies, using Windows 2003 DHCP, DNS and WINS.
- Designed, planned and managed migration from NT 4.0/Exchange 5.5 to Active Directory/Exchange 2003, including site and services replication across all domains.
- Created and updated all technical documentation in a central repository with Windows 2003 SharePoint Services providing a single source of truth
- Designed, deployed and maintained Citrix MetaFrame Enterprise environment.
0-5 years of experience
Performed desktop, file-server, email, LAN/WAN, perimeter security, and telecommunications management for over 300 employees at three initial sites. Novell, Windows, Unix, Lucent, and Mac.
- Grew company WAN footprint to seven sites.
- Engineered call-routing solution over leased-lines to save company over $1M per year.
- Implemented and managed video-conferencing links to reduce company travel expenses.
0-5 years of experience
Responsible for health and maintenance of the main corporate data center and branch office networks.
- Managed and maintained 40+ servers across the data center and branch offices
- Managed and maintained corporate WAN
- Deployed and configured all new servers in the data center and branch offices
- Tested and implemented new network monitoring software and WAN monitoring software
- Provided guidance to other administrators for daily operations and ongoing projects
- Oversaw end user support for call center and branch offices
0-5 years of experience
Lead Network Administrator for a team of 5 Help Desk Analysts and 150 users providing troubleshooting of network and server issues.
- Published new banking applications, maintained security, and added printers on Citrix Metrafame Presentation Server 4.0.
- Maintained local area and wide area network, which included workstations, several Microsoft 2003 servers, Citrix Metaframe servers, VMware servers, network printers, and Blackberry’s.
- Lead in opening a new branch office with $50,000 of IT equipment.
- Set up Ghost Server which reduced set up time of workstations and laptops by 50%.
10+ years of experience
Tasked with administering, optimizing and supporting internal LAN/WAN infrastructure consisting of Windows 2003 Active Directory and more than 150 Windows XP Professional desktops, 70 of which were geographically dispersed.
- Researched, recommended, and implemented new hardware and software (Accounting, HR) into the environment to increase efficiency.
- Monitored and supported internal network security, including adding/deleting users and shared permissions.
- Analyzed and resolved network and server connectivity issues.
- Administered back-up/recovery solution utilizing Veritas Backup Exec.
- Provided support to internal and external users and external clients on all hardware and software issues.
- Audited incoming desktops and laptops and then serviced them to be able to reassign to other staff when applicable, including hardware reformatting, reconditioning and installing necessary hardware and software.
0-5 years of experience
Worked with SEC Compliance Officer to create Corp. Security Policy.
- Designed, installed and maintained new corporate Windows 2000 Active Directory LAN and WAN for startup company; managed corporate office suites voice and data wiring project.
- Served as information security point person when audited prior to rolling out online financial management tools for Yahoo! Finance
- Administered and maintained corporate Windows 2000, MS Exchange 2000 servers, VPN and all encrypted connections.
- Evaluated and maintained co-location sites and systems that hosted corporate business.
- Architected and installed Web Server Farm in a colocation center for Yahoo! Financial Online Financial Planning Tools
- Managed all IT purchasing for budgeting, acquisition and installation.
0-5 years of experience
Maintained company’s website, computers and network systems using Cisco routers and switches.
- Troubleshoot and diagnosed company’s computers and network to resolve problems.
- Installed and maintained computer’s components, software and security firewalls.
- Planned and scheduled students’ classes.
- Developed a clear-cut disaster recovery plan enabling the organization to recover from any unexpected data loss.
- Designed new networks, while developing rules and procedures for the network.
0-5 years of experience
Supervised and trained 8 Junior Network Administrators responsible for 6,000+ users on 3 different Local Area Networks.
- Supervised 5-10 customer service technicians providing technical assistant to 6,000+ users.
- Designed Microsoft Access 2003 VBA enhanced database to track computer asset inventory.
- Designed and implemented Microsoft Access 2000 VBA enhanced database to track and report person-hour allocations for on-going projects.
- Coordinated and supervised 840 machine PC refresh.
- Created 200+ custom VB Scripts to automate network administration tasks.
- Administered 1,000 user HP-Unix based NTCSS-II system.
- Responsible for the daily completion of differential backups and weekly completion of full backups for 8 unclassified and 8 secret servers.
0-5 years of experience
Maintained network, Active Directory, Exchange, System Center Configuration Manager, and Windows Deployment Services.
- Supported the AVAYA PBX system.
- Provided executive support to high level cooperate officers on both ATCC issued windows bases equipment and personal Apple laptops
- Implemented Windows Deployment Services for several different workstation and laptop platforms.
- Implemented, tracked and reported the Service Desk application and help desk activities.
- Implemented and Managed Microsoft System Center Configuration Manager.
- Implemented Windows 7 operating system deployment.
0-5 years of experience
Supervised a team of six IT personnel.
- Evaluated and implemented new MIS technologies.
- Researched and implemented automated techniques to reduce TCO.
- Designed and Implemented a Virtual Private Network strategy consisting of fifteen remote sites across North America.
- Provided user administration in all operating environments.
- Responsible for integration of Windows NT and multi flavor UNIX environment.
- Supported company web site running Microsoft IIS.
6-10 years of experience
Ensure multiple environment’s availability, performance, and data integrity to host SaaS applications for 50,000 users with 99.99% uptime. Escalation contact for SaaS Operations and Information Technology. Managed multiple I.T. projects using Scrum.
- Maintained 5 Geographically dispersed Tier 4 data center environments
- Analyzed and remediated single points of failure in production environments
- Identified and resolved internetworking issues between high risk customers and SaaS data center applications.
- Ensured successful completions of annual SSAE16 audits
- Tackled Server 2008r2/IIS 7.5 Application Server migrations from Server 2003/IIS6
- Redesigned and monitored Active Directory Forest
- Led Hyper-V migration
- Compiled training curriculum for IT new hires and Tech Support SOPs
0-5 years of experience
Solely responsible for all IT operations including coordinating the preparation of bid specifications, purchase orders, budget projections for the sole purpose of ensuring efficient operations.
- Planned, coordinated, and implemented Active Directory, Microsoft DNS/DHCP services in a Microsoft Clustered environment.
- Implemented new Internet Firewall Security procedures, and setup of help-desk ticketing system.
- Provided support for AIM’s telecommunications system
- Configured wireless connectivity of Blackberry PDA’s with Microsoft Exchange.
- Investigated and implemented wireless connectivity for field technicians.
- Performed in-depth corporate inventory and donated old equipment to local schools.
6-10 years of experience
Chosen to take charge of network administration and maintenance for a large retail chain. Duties entailed managing desktop support technicians and helpdesk personnel, reviewing security threats, implementing antivirus applications, troubleshooting network infrastructure for corporate office, providing support and training to end-users, documenting system procedures, writing manuals and resolving critical issues.
- Improved network security through effectively maintaining CheckPoint firewall and installing antivirus upgrades and patches.
- Ensuring high network performance by monitoring activity and restructuring topology by segmenting and reconfiguring collision domains.
- Developed and implemented innovative Virtual Private Network for secure communication between corporate office and point-of-sale systems across 280 retail locations. This allowed all of our stores to send real time sales information to the corporate office for analysis.
- Integrated video surveillance systems into VPN network to allow real time monitoring of store activity from the corporate office or select remote uses over Wan.
- Designed and implemented WINDss integrated credit authorization system that sent credit card authorization from the registers, through the corporate network, to the authorization company and back in less than 10 seconds.
- Responsible for corporate disaster recovery implementation & execution (which was called upon several times during my tenure).
- Planned and executed corporate office relocation, ensuring uninterrupted operations by maintaining backup network services.
0-5 years of experience
Managed Windows 2003, Exchange 2007 and openSUSE 10.x servers
- Responsible for all daily IT operations
- Supervised and mentored Junior staff
- Researched, purchased and installed a new 30 Terabyte Dell DAS storage solution
- Monitored and optimized a 20 Terabyte Pillar Data Systems SAN data server
- Central role coordinating installation of natural gas emergency backup generator
- Responsible for 30 TB of tape backup, maintained in NetVault and Backup Exec
- Created security policies, documentation and network maps
0-5 years of experience
Maintained Active Directory, Terminal Servers, VPN, group policies, and PBX telephone system.
- Administered, managed and maintained critical servers such as file storage, Microsoft SQL and Exchange, antivirus server, RightFax server.
- Converted physical servers to a virtual environment on VMware ESX Server and Citrix XenServer, resulting in reduced rack space, lower power consumption, and a better return on investment.
- Responsible for routine Backups, disaster recovery images, servers deployment and migration.
- Aided end-users and third parties by responding to technical, sensitive and complex inquiries or service complaints.
6-10 years of experience
Actively involved in performing physical to virtual server consolidation for a $2B global defense manufacturer. Planned and led network design, upgrade initiatives. Supported VMware virtual environment, Exchange, Backup, Security systems to meet Department of Defense guidelines.
- Reduced overall operational costs by consolidating UPSI office locations into a single domain model.
- Lowered overall computer room costs by virtualizing 19 physical servers into a new SAN environment.
- Increased overall systems performance by directing relocation of computer room, upgrading VMware deployed clustering, DRS and DPM.
- Reduced system maintenance by migrating email to a single Exchange server virtual machine.
- Reduced time to system backup and restore by implementing new Symantec 2010 system.
- Lowered costs in moves, adds, changes by implementing new Cisco Unity VOIP phone system.
- Led implementation of Bellhawk secured wireless handhelds for warehouse inventory system.
0-5 years of experience
Managed all aspects of company IT infrastructure including Firewall and VPN, L2/L3 switching, SAN, Active Directory, IP Tel, security permissions, and VMware.
- Migrated network to L3 with VLANs using HP Procurve 5400 series switches.
- Setup LACP from MDF to IDF’s for increased bandwidth availability.
- Installed full coverage WLAN utilizing HP Wireless Edge Service Module zl with radio’s.
- Configured RADIUS for VPN and moved users from a single user account to AD authentication.
- Assisted with the installation of ShoreTel IP Tel solution using Shoregear voice switches.
- Cleaned up and organized IDF and MDF racks and cabling.
6-10 years of experience
Oversee all facets of corporate messaging environment for prestigious intellectual property law firm with three offices and 500 employees. Hold full responsibility for user support and resource management including Windows 2000/NT and active directory administration for over 50 servers. Administer backup systems for all users utilizing Arcserve and Veritas products including offsite tape management.
- Championed and orchestrated the smooth conversion of firm from Groupwise to Microsoft Exchange to facilitate better integration with other applications, improve workflow and reduce the need for training.
- Responsible for server administration including ID creation, name changes, group changes and virus sig deployment.
- Empowered legal staff with 24/7 access to e-mail and calendars through the implementation of Blackberry Wireless email devices.
- Enhanced network security and reduced SPAM content by introducing a third party Postini mail filtering system.
- Delivered reliable troubleshooting and problem resolution for users in a timely fashion.
- Ensured that applications team kept abreast of new developments to optimize firm’s information technology investments.
- Implemented Rightfax solutions for desktop sending and receiving of faxes.
- Assisted in the creation and deployment of servers for main office as well as for two remote offices. This included setting up and shipping servers, upgrades as well as travel to remote offices to aide in installation of equipment.
- Aided in implementation and support of Dell/EMC SAN storage technology and Microsoft Clustering services to the Microsoft Exchange environment, providing system redundancy and preventing downtime.
0-5 years of experience
Configured, maintained, and upgraded 150 switches and routers for all internal switching, external branch, and ATM networks on a daily basis.
- Configured and maintained I3 VoIP system with POE switches (included IVR support)
- Recruited to support corporate network infrastructure as well as to design more effective IT/network architectures to take advantage of technical advances while minimizing total system cost over life cycle.
- Documented physical network topology and associated hardware.
- Organized maintenance of information diagrams and other documentation that detailed the location and interaction between servers, data circuits, infrastructure devices, and other network devices and processes.
- Conducted security vulnerability assessments and prepared written management reports on assessments.
- Experienced in installing and maintaining network monitoring software (Orion NPS, IPAM, and Netflow).
- Configured, maintained, and upgraded wireless networks (Brocade RFS7000 with 80 APs and 16 locations).
- Managed external vendors for WAN Circuits (Spirit, ATT, Comcast); maintained Corporate Mobile Communications (Cellphones and Tablets). Established written policies and procedures for IT networks.
- Researched and analyzed new concepts, ideas, and techniques in information systems (networking/VoIP).
- Supervised IT team in hardware installation and maintenance of workstations, servers, and networks.
0-5 years of experience
- Managed multiple corporate office moves and expansions with no disruption to employee productivity and limited downtime of key business systems.
- Improved reliability of critical infrastructure by migrating systems to server class hardware with redundancy and 24/7 monitoring.
- Provided operating system & hardware support for all systems across multiple locations with 24/7 on call support.
6-10 years of experience
Provided supervision of MQSoftware I.T. Department personnel including the daily coordination of technical activities, oversight of employee performance, career development guidance, provision of resolutions to sensitive and/or complex issues, and the exercising HR related duties.
- Initiated team building across department boundaries to facilitate various software development, testing and customer support projects.
- Managed short, medium and long term network operations and project planning that included second tier budgetary decision making power.
- Handled the administration, support and design of Active Directory based Windows client/server network.
- Implementation and administration of Microsoft Exchange, Microsoft networks services including DNS, DHCP, IIS, RAS, and backup and storage infrastructure.
- Delivered implementation and support of Sun Solaris, IBM AIX server environments and Solaris / Linux clients.
- Implemented and administered Cisco network and security infrastructure.
6-10 years of experience
- Maintained and supported LAN, WAN, TCP/IP, DHCP, MMC, IIS 5.0/6.0, WINS, DNS, Active Directory, ISA Server, Bay Network Routers, Hubs and Switches, 3com Switches, Intel Switches, Cisco 1721, 1751 and 2651XM Routers, Cisco 2950 Switch and Cisco Pix 515 Firewall
- Planned and implemented new IP scheme to allow for transition of WAN from Sprint to AT&T
- Planned and managed a project for a major fiber backbone extension which allowed for gigabit switch to switch access and improved network stability through a redundant architecture
- Oversee and manage two people in their day to day duties, those duties include creating ad accounts, creating and securing file shares, setting up mailboxes, pc maintenance and general help desk issues.
- Provided daily corporate WAN support and troubleshot WAN outage issues
6-10 years of experience
Provided Local Area Network (LAN) support for the US Environmental Protection Agency.
- Administrator for 4 Windows 2000 servers, 2 Microsoft NT servers, 2 Novell servers, and 2 Unix servers.
- Set up terminal services for remote users and the training room.
- Designed and built a mobile Windows 2000 network for emergency response.
- Responded to customer service requests and documented solutions concerning LAN hardware and system software.
- Performed server and workstation connections, configuration, integration and testing.
- Repaired and replaced LAN components, diagnosed and resolved LAN hardware performance problems.
- Coordinated installation of end-user systems on a network with other technicians.
- Resolved network and software conflicts on the workstations.
0-5 years of experience
Managed IT Help Desk, Electronic Document Interchange and System Administration.
- Balanced vendor engagement, project management and operational duties.
- Maintained accurate records of all maintenance, inventory, and security measures.
- Monitored and tested network performance, supplied statistics and reports to management.
- Configured, tested and troubleshot routers, firewalls, LAN/WAN/VLAN/Wireless network.
- Administered Intrusion Detection Systems, VoIP devices and Active Directory.
- Upgraded and maintained servers, server room infrastructure, desktops and peripherals.
- Participated in on-call rotation including off-hours and weekends.
0-5 years of experience
Supplied contract support for GSA-PBS southeast region, upgraded and implemented NetFrame 8500’s using Windows NT and NetWare.
- Facilitated implementation of Windows NT servers into the WAN environment, migrated users from previous versions.to NetWare 4.1. Netware 3.12 in satellite offices.
- Provided network administration and maintenance of Operating system and applications.
- Corrected wiring for token ring and routing of Ethernet networks, reconfigured/upgraded AutoCAD software, including plug-ins, configured plotters for network printing and corrected SCSI and video conflicts at work stations.
- Worked with Novell 3.11 w/name services using STP 16 type 2 cable and implementation of Novell 4.10, made software and hardware recommendations, provided general network and CompuServe administration duties.
- Developed software for in house systems uploading for non-interaction data entry.
- Optimized performance of computers for daily routines, ensured data integrity when passing information between programs or systems. Handled IAS balance between systems.
0-5 years of experience
- Designed and secured several Windows NT/2000 domains in a corporate network.
- Maintained a Lucent phone system and Audix voicemail.
- Coordinated all data and voice cabling installations.
- Improved systems access by utilizing fiber and gigabit technology.
0-5 years of experience
Administer and conduct operational maintenance, critical updates and remediation on multiple Cisco 6509 and 4948 switches.
- Secure and harden Cisco routers, switches and Tandberg’s, including other various VTC equipment to meet compliance with National Institute of Standards and Technology (NIST), Department of Treasury and [company name] (FinCEN) standards, policies and procedures.
- Provide audio/visual support for over 20 conference rooms in 2 different sites.
- Develop new strategies in enhancing and securing current work processes, network infrastructure and conference centers.
- Voluntarily assisted the Bank Secrecy Act (BSA) E-Filing team in providing tier 1 and 2 support to all financial organizations using the BSA E-Filing system.
- Researched and reviewed ForeScout CounterACT NAC solution for proposal. (Awarded)
0-5 years of experience
Provided leadership for planned network migration to a managed platform and implementation of supported network hardware upgrades.
- Managed day-to-day operation of the network, performing server-level hardware support and operating system installations.
- Led VOIP integration and VMWare roll-out projects, effectively reducing server hardware and consolidating existing infrastructure for four print production facilities.
- Served as site network infrastructure security representative, reporting to corporate oversight group.
6-10 years of experience
- Provided effective and consistent technical support in a 24/7 operation.
- Created disaster recovery plans for supporting applications and evaluated different applications on the disaster recovery drills.
- Configured and deployed support personnel in domain resolution and hosting troubleshooting.
- Installed software, patching, upgrading and maintenance of operating system.
0-5 years of experience
Member of the Infrastructure Network Architect Design team.
- Supervised team of 11 technical personnel and consultants responsible for troubleshooting and maintenance of WAN and enterprise campus networks utilized by more than 6,000 users nationwide.
- Configuring OSPF and BGP routing Protocols on routers
- Oversaw installation of Cisco routers, terminal servers, CSUs/DSUs, multiplexers, leased lines, ISDN, and Frame Relay.
- Installed and maintained Cisco LAN switches for campus network constructions and expansions.
- Managed total upgrade of backbone network infrastructure. Migrated from FDDI backbone, directed initial and final buildout of ATM-based data backbone.
- Oversaw and assisted with rewiring of all building complexes.
- Recipient of Excellence in Action Award (1998).
0-5 years of experience
Managed the network and server department in NY supporting a 24/7 law firm of 1000 users. Worked with the main firm IT department in Chicago to lead the rollout of many global projects.
- Served as technical lead for the firm-wide litigation group
- Worked with the IT director to set standards and define the budget
- Planned and wrote a disaster plan
- Assisted in construction of a new data center, as well as the move of the NY office
- Built and troubleshot all data center servers and systems
- Worked on WAN, LAN and data storage systems
- Supported Internet, Backup, Fax, Email, and Wireless message servers
0-5 years of experience
Led team of Network Administrators in day-to day project management activities and Helpdesk support calls. Installed, configured and maintained network for entire company.
- Applied complex technical concepts and knowledge for operation of multi-faceted networks with multiple protocols and network architectures.
- Recruited and led consultants and contractors who provided services to facilitate the implementation of new network systems and infrastructure necessary for plant expansion.
- Managed network security to safeguard the company from exposure and financial loss.
0-5 years of experience
Installation and management of Windows, Lotus Notes, Unix and Novell client/server networks. Installation of VPN Servers,
Cisco routers and switches.
- Provided documentation and training to all offices (SD, HI, VA UK) creating manuals, procedures and policy guidelines
- Managed all IT fiscal year budgets with 5yr projections for growth and technologies.
- Implemented help desk software and support for streamlining quick and efficient troubleshooting of client help calls.
- Integration of SQL accounting server for automation of HR and company wide intranet.
- Managed data backup administration support for all servers and workstations.
0-5 years of experience
- Provided 7/24 senior-level platform, application, and hardware technical support in strategic, commercial, tactical, and mixed network environments
- Responsible for senior-level project management, supervision, engineering, and administration of NIPR, SIPR, BATS, MD4, CENTRIXS, and various other Cisco and non-Cisco networks
- Promoted to technical position of Senior Network Administrator
- Promoted to supervisory position of Lead Network Administrator
- Supervised all Network Administrator personnel while working closely with upstream Network Engineers
- Supported Multi National Forces – Iraq (MNF-I) and Multi National Corps – Iraq (MNC-I) at Contingency Operating Base (COB) Speicher, Iraq
0-5 years of experience
- Designed, implemented and supported new corporate network encompassing company headquarters and server satellite offices. Migrated servers from Netware to Windows and users from Windows 95 to NT Workstation.
- Migrated enterprise to an Exchange 5.0/5.5 architecture.
- Performed WAN troubleshooting and maintenance as a contractor to Wells Fargo Bank and Union Bank of California
0-5 years of experience
Assisted with relocation planning and vendor management of move to new office location
- Helped plan and manage the upgrade to a Windows 2000 Active Directory
- Researched, planned and migrated e-mail and web environment to new hosting vendor
- Oversaw revision and implementation of tape backup scheme for servers and client PCs
- Created and managed HA environment using CA SurviveIT and WANSync software
- Installed and configured server and network monitoring system based on What’sUp Gold
- Oversaw implementation of policy-based anti-virus system for workstations and servers
- Worked with developers on testing, deployment and management of WebSphere application
- Assisted with the deployment and management of institutional firewall and IPSec VPN
- Managed the on-site Inter-Tel Axxess PBX and voice mail and web conferencing servers
6-10 years of experience
Worked with Network Engineers to complete projects and roll them out to all locations in the
United States.
- Researched and installed Barcode equipment to work with Oracle for Shipping and Receiving
- Worked with a mixed environment of Netware and Windows Servers
- Gained my MCSE for Windows 2003 prior to the closing of the factory
- Managed a Fourth Shift MRP software for Vise-Grip, UniBit and QuickGrip Tools
0-5 years of experience
Managed the daily responsibilities of 4 employees.
- Maintained 8 file servers running Novell 4.11 or 5.1, 8 file servers running Windows NT 4.0 (Clustered with Active Directory) migrated to Windows 2000 Advanced Server.
- Maintained and Rollout 450 workstations utilizing Windows 3.11, 95, NT 4.0, or Win2000.
- Managed the migration from Novell 3.12 to 4.11 and from Win NT 4.0 to Win2000.
- Created and maintained user accounts, system file updates both on servers and user workstations.
- Installed software on new workstations, scheduling and administering daily backups using Backup Exec.
- Assisted in SAP implementation and rollout of 170 laptops utilizing SAP applications.
0-5 years of experience
- Administered and maintained NT, Novell, and Exchange servers with TCP/IP, IPX/SPX, WINS, and DHCP.
- Responsible for resolving network related hardware and software problems for 1000 users.
- Coordinated server and workstation rollout and upgrades for Y2K Preparation using MS Access and MS Project.
- Responsible for Novell server migrations to new Compaq servers
- Supervised a team of five IT employees.
0-5 years of experience
- Managed and directed 500+ nodes on entire camp.
- Troubleshot and configured OSPF & ISIS.
- Supervised and managed 6 personnel.
- Configure and managed layer 3, encryption/ decryption equipment.
6-10 years of experience
- Analyzed problems and provided solutions for LRC Information Technology (IT) issues, including server administration and server support (installation, configuration, troubleshooting, etc).
- Configured and maintaining SMS, DHCP, and Norton Antivirus Corporate Server.
- Created policy/guidance for IT procedures.
- Managed ISS and STAT vulnerability assessment tools, researched vulnerabilities, deployed patches using SMS, and created and analyzed reports.
- Planned the Logistics and Readiness Center (LRC) migration to Active Directory, including participating in Ft. Monmouth wide AD planning meetings, creating the LRC Site Specific Implementation Plan (SSIP)
- Created desktop and laptop images for the entire LRC, utilizing either Norton Ghost or Power Quest Drive Image and maintained all server backups.
6-10 years of experience
Managed a 30 server, 300 PC WAN across five states
- Managed backups, upgrades and repairs on all Servers and PCs
- Upgraded all the Windows 2000 servers to Active Directory from Windows NT domain
- Built and managed all of the AD, Web, SQL, dial in and terminal server
- Programmed and maintained Cisco routers and switches
- Was instrumental in creating online backup system for entire AHA.
- Managed the help desk for a 300+ PC network and was the tier 3 support.
0-5 years of experience
Challenged to direct the transition from outdated departmental technologies to highly functional, streamlined and cost effective business solutions to improve efficiency, reduce expenses and optimize data integrity. Full responsibility for desktop support and training (400+ users), network upgrades and enhancements, software/hardware purchasing and installation.
- Led the standardization and networking of all PCs and servers.
- Functioned as infrastructure architect in the installation and integration of all networking and telecommunications systems within 13 facilities nationwide.
- Championed the introduction of Intranet/Web technology and companywide email.
- Led data center and corporate office relocation processes.
0-5 years of experience
Responsible for the engineering, maintenance, and configuration of SCAMPI and Air Force networks (SOCRATES, SIPRNET, and NIPRNET).
- Currently manages 1 Class “B” and 20 Class “C” networks consisting of over 300 switches, 130 TACLANES, and over 10000 users/devices.
- Configures data and VoIP devices to include ThinClients, PC’s and Cisco VoIP phones.
- Provides training and assistance to the military as requested.
- Configure Cisco VoIP’s via Cisco Call Manager, Subscribers and Publishers.
- Familiar with Active Directory, DHCP (Windows and Infoblox)
10+ years of experience
Responsible for the installation, configuration and implementation of new servers, NAS and workstations.
- Data protection and disaster recovery. Currently using eVault and Asigra-based backup solutions but previously worked with Backup Exec and ArcServe systems.
- Responsible for the management of Active Directory structure and user account access permissions.
- Responsible for Exchange Server 2003 management. Implemented conversion to the Google Apps platform.
- Worked with Director on multiple domain conversions – 2000 to 2003
- Responsible for the support of 30 Mac workstations for our design department. Experience with Adobe products and font management.
- Secondary support for IP phone system.
10+ years of experience
Installation, Configuration, and Administration of approximately 20 servers and related network hardware
- Provide 24×7 emergency support for critical network systems and servers
- Support desktop and network infrastructure with over 100 users
- Provide leadership and guidance to Help Desk Staff
- Maintain corporate software licensing compliance
- Consult with coworkers and vendors to research and deploy important company projects
0-5 years of experience
Auroa campus AT&T bandwidth upgrade from 40 Mbs to 100 Mbs with a cost savings of $2500 / month ($30K per year).
- Implemented ITS technology needs for Challenger Center including 4 classrooms and 3 staff offices. Hardware deployment included: Sonic Wall
- Deployed Vita Tax software for Business department to provide volunteer tax services for the community.
- [company name] data center upgrade for APC UPS and air conditioning proving electrical and temperature monitoring capabilities.
- Network backbone core switch upgrades on both AU and GWC campuses