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How to Format a Cctv Operator Resume
Choosing the proper resume format is essential in making a great resume. For most job seekers, the chronological resume is easily the best choice. Employers are typically interested in your work history and how you added value to your previous company. This format puts that information at the forefront, beginning with your recent job and working backward.
Some candidates would benefit from an alternative format. The two most popular alternatives are the combination resume and the functional resume. The functional highlights your skills and qualifications and downplays your work experience. As the name suggests, the combination resume splits the difference.
How do you decide which format is best for you? Take the candidates below as an example. Candidate A has always held full-time jobs — he likes consistency and stability, making him an excellent fit for the chronological format. Candidate B is accustomed to contracting positions, working for a security firm for six to 12 months. He is well suited to the combination, or hybrid, resume. The commonalities between their resumes are in bold.
Chronological Resume
- 4 years in workforce
- 2 years in current role
- HS High School Diploma
Work Experience
CCTV Operator, IO Solutions
10/2020-current, Sacramento, CA
- Maintained logs and journals, monitored radio and telephones and stayed up to date with the latest security protocol.
- Conducted investigations into theft, property damages, injuries and vandalism, with a clearance rate two times higher than average.
- Communicated violations promptly to supervisory personnel and followed up with accurate and detailed documentation, increasing response rate by 20%.
Combination Resume
- 12 years in workforce
- 1 year in current role
- Voc Vocational Degree
Summary of Qualifications
- Thoroughly trained and certified CCTV lead camera operator with more than 10 years’ experience providing security for multinational companies.
- Investigations into property damage, theft and vandalism led to a doubling of the case clearance rate.
- Strong work ethic in reporting violations drove a 20% increase in the response rate.
- Skilled in maintaining documentation, monitoring radio and telephones and keeping tabs on security standards.
Cctv Operator Resume Samples
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0-5 years of experience
Managed a full service underground utilities contract for the City of Westminster
- Oversaw a crew of 3-4 employees, maintaining the $1.5M contract
- Coordinated and executed various tasks including pipeline servicing and mapping of 4,000 linear feet/day
- Cost efficient planning, communication, and customer relations were crucial everyday tasks
- High volume data entry, troubleshot and repaired optical zoom camera, attention to detail a must
0-5 years of experience
Supported Base Defense Operations Center (BDOC) and Force Protection Team for a premier Forward Operations Base in Iraq; reported directly to Battle Captain and Force Protection Representative.
- Provided heightened security surveillance during visits from VIPs and Distinguished Guests; followed and enforced established protocols and procedures.
- Reported/unreported suspicious vehicles, packages, and persons on the interior or exterior perimeter of FOB.
- Monitored security cameras, on multiple screens and monitors, for 12 hour shifts up to 7 days a week and reported illicit activities revealed by cameras / CCTV.
- Monitored vehicle accidents, access and entry control point issues, and audible/visible gunfire/explosions in sector.
- Assessed ongoing, critical situations in view of potential threats and maintained operations within company guidelines and mandated procedures.
- Coordinated with all branches of the US military community and with other civilian contractors and agencies and worked within established policies.
0-5 years of experience
Patrolled the premises for fire hazards, floods, disorderly conduct and unauthorized persons
- Monitored CCTV and associated activities
- Provided witness statements and copies of surveillance footage for evidence, if needed
- Answered and directed all calls to appropriate departments
- Recorded all incidents in appropriate log books
- Maintained professional attitude and provided effective solutions regarding customer service issues
0-5 years of experience
Dispatched, recorded, and reported all violations using live and recorded video.
- Assisted the FBI and other outside agencies with investigations
- Monitored airport surveillance system and video recording system.
- Conducted daily security checks between TSA and DPS
0-5 years of experience
Responsible for training new personnel on CCTV screening process for Wake County.
- Provided CCTV service for Wake County Courts, Human Service and Police Department.
- Supported the Director of Compliance with staff meetings, candidate interview needs and coordinating compliance staff communication.
- Assisted in the compilation and distribution of information between compliance staff and operations staff in an effective timely manner.
- Communications liaison between corporate office and compliance staff to ensure clear communication of assignments and deadlines.
0-5 years of experience
Provided courteous customer service to mall patrons
- Answered customer phone calls to the office
- Operated and troubleshot DVR camera systems
- Directed and supervised Riverchase Galleria Mall staff and security through simultaneous radio communication and video surveillance
0-5 years of experience
Continuously monitor CCTV screens for the prevention of pilferage, vandalism, larceny, and sabotage. Perform roving patrol checks of all gates/posts, twice per shift. Ensure that the guards are following procedures and all post orders and security forms are maintained and updated. Perform daily and weekly, operator level of maintenance on all CCTV equipment.
- Maintain logs and journals; monitors radio and telephones. Responsible for providing observation security and force protection support. Respond and reports alarms, suspicious activities and violators in accordance with established procedures and policy. ​Assist in force protection operations throughout AMC security force areas of operation as directed.
- Ensure all video security equipment is operating effectively and efficiently. Random viewing of security videos ensuring site security and operation is maintained to high standards. Requisition required equipment and supplies and is accountable for its care, use, or return. ​Process all incidents related to security and reported in accordance with Company policies and procedures.
- Provide daily support and guidance to the Foreign National (FN) guard force. ​Ensure that all FN guard members adhere to all security instructions and procedures. Provide leadership and guidance consistent with and in support of section corporate goals and objectives. Remain vigilant and ensures to take all reasonable measures to protect life, property and information.
- Assist with Alert procedures, as directed by the Shift Supervisor and Operations Supervisor. Report any loss, damage or destruction of Government property to the Security Operations Supervisor. ​Maintains alert notification, recall rosters, and trained new hires on CCTV systems.
- Inspections and diagnosis procedures are performed as required by preventative maintenance programs or in response to failures or performance problems due to structural deterioration of the lines, blockages by roots or debris, or misalignment. During the course of inspection procedures, the operator will assess the optimum method of conducting the inspection. Direct appropriate pre-inspection flushing and stringing of lead lines, set up and adjust equipment prior to entry into the pipes, monitor and control the progress of the televising unit while in operation and prepare the necessary inspection reports. During the course of setting up equipment, conducting inspection and removing equipment, the incumbent supervises other subordinate members of the crew assigned to assist. This position is also responsible for the maintenance of inspection equipment to ensure optimum performance.
0-5 years of experience
Continuously monitor CCTV screens for the prevention of pilferage, vandalism, larceny, and sabotage. Perform roving patrol checks of all gates/posts, twice per shift. Ensure that the guards are following procedures and all post orders and security forms are maintained and updated. Perform daily and weekly, operator level of maintenance on all CCTV equipment.
- Maintain logs and journals; monitors radio and telephones. Responsible for providing observation security and force protection support. Respond and reports alarms, suspicious activities and violators in accordance with established procedures and policy. ​Assist in force protection operations throughout AMC security force areas of operation as directed.
- Ensure all video security equipment is operating effectively and efficiently. Random viewing of security videos ensuring site security and operation is maintained to high standards. Requisition required equipment and supplies and is accountable for its care, use, or return. ​Process all incidents related to security and reported in accordance with Company policies and procedures.
- Provide daily support and guidance to the Foreign National (FN) guard force. ​Ensure that all FN guard members adhere to all security instructions and procedures. Provide leadership and guidance consistent with and in support of section corporate goals and objectives. Remain vigilant and ensures to take all reasonable measures to protect life, property and information.
- Assist with Alert procedures, as directed by the Shift Supervisor and Operations Supervisor. Report any loss, damage or destruction of Government property to the Security Operations Supervisor. ​Maintains alert notification, recall rosters, and trained new hires on CCTV systems.
0-5 years of experience
CCTV pipe inspection of sanitary sewer lines ranging from 2″ to over 36″ in diameter
- Entry of pipe assessment data and other job related information into tracking software
- Safely loading, maintaining and driving vehicles as required to perform sanitary sewer maintenance and pipeline assessment in accordance with company policy
- Confined space entries
- Operation of hoists, wenches, booms, lift gates, tank tilt and compaction controls, and assorted valves in as required to perform sanitary sewer maintenance and pipeline assessment
- Ensure cleanliness of jobsite and collection of tools upon completion
0-5 years of experience
Manage all aspects of day-to-day operations as Manager/ Supervisor
- Facility maintenance.
- Workweek scheduling for regional locations averaging 50 or more team employees and interns.
- Finances: accounts payable/receivable, invoicing, company billing, budgeting.
- Supervision of a total of fifty or more team of employees and interns.
0-5 years of experience
Dispatch Security and Police Officers to necessary situations
- Enter all dispatch calls into system
- Operate and Review Closed Circuit Television Surveillance cameras, 70+ cameras
- Assist with management duties
- Help ensure safety of public in common areas of shopping mall and surrounding parking lots
- Maintain open communication with Police, Fire, and Ambulance responders
0-5 years of experience
Conducted Surveillance for suspected incidents of customer/employee theft and embezzlement
- Front Desk Security, Telephone and Customer Service
- Data input and Quality Control checks on Badges & Passes
- Patrol of Facilities, MER & IDF rooms
- Operation of CCTV & Door Control for 10 floors of Bank
- Research security info on employees & guests and grant permissions
- Use of X-ray and Metal Detection Devices
- Maintain logs on Monitor Consoles of Water & Cooling systems
0-5 years of experience
Patrol and protect the assets of the Towson Town Center Mall
- Maintain a safe environment for patrons, tenants, and staff
- Observe over 260 CCTV cameras located throughout the mall
- Investigate prior incidents on CCTV for local authorities
- Dispatch officers as a security call
- Respond to medical emergencies
6-10 years of experience
Clean and code sewer mains for city’s nation wide
- Planned out jobs for Multiple CCTV trucks and combo trucks.
- Installed flow meters and rain gauges
- Inspected and located gas cross-bores
6-10 years of experience
Responsible to perform functions of installing, repairing and maintaining CCTV cameras
- Visit sites and locations to identify the areas that need to be monitored with CCTV cameras
- Monitor the activities captured on the cameras. Inform the authorities in case of suspicious activities
- Edit the captured images. Format them as per the instructions of the client and prepare a copy for their reference.
0-5 years of experience
Assisted crew leader with work site set-up acknowledging, specialized inspections, work hazards and ensuring safety
- Collected field data in a timely and accurate manner
- Worked with clientele and various personalities during short, challenging deadlines with changing requirements
- Applied strong decision making during conflicting circumstances utilizing problem solving for the success of the function of equipment
0-5 years of experience
Responds to incoming requests for line inspections or in conjunction with preventative maintenance schedules and determines the optimum method of conducting an inspection based upon filed conditions
- Directs and supervises the activities of Laborers, Equipment Operators, assigned to assist with the inspection operation, including necessary preparation procedures
- Deploys televising equipment and conducts the inspection by directing the movement of the unit through the sewer system and adjusting the camera to diagnose problems
- Takes appropriate video recordings and photographs
- Maintains televising equipment in good operating condition by adjusting, cleaning, lubricating and performing minor repairs
- Ensured that equipment is stored in a safe and proper manner
- Maintained a supply of replacement parts and supplies required to conduct inspections
- Enforced established health and safety standards and procedures which are applicable to the work situation
- Completes all required inspection reports
- Completes administrative documents, including time sheets, disciplinary reports, etc., as required
0-5 years of experience
Supervisory
- Crowd control and vehicle searches when instructed.
- Receive and dispatch emergency and non-emergency calls for Hazmat, fire protection and medical services.
- Conduct surveillance through the CCTV system utilizing the necessary equipment to identify record and document procedural violations and unusual activities.
- Communicating violations in a timely manner to appropriate supervisory personnel and follow up with accurate and detailed documentation.
- Document equipment malfunctions and prepare reports when applicable.
0-5 years of experience
Locate and uncover missing sewer lids
- Updated maps according to clients specifications
- Clean and remove debris from sanitary sewer system
- Perform video inspections of sanitary infrastructure
6-10 years of experience
- Operates and assists with the CCTV video line inspections by inserting camera equipment into sewer, drain, and water lines to assess line damage or obstructions.
- Conducts sewer, drain, and water line inspections by manhole and other underground structures
- Assists with the cleaning of blocked sewer, drain, and water lines
- Digs ditches and holes in order to remove obstructions
- Maintains computer and manual logs of job assignments, line assignments, and inspection results
0-5 years of experience
Crime prevention
- Respond to medical emergencies and accidents
- Dispatch work
- Maintaining customer service and satisfaction
- Problems solving
- Scheduling/organizing appointments for maintenance and repairs
- Oversaw security for events
6-10 years of experience
- Manages electronic surveillance equipment and other security devices for Campus and Store locations
- Conduct Investigations on: Theft, Property Damages, Vandalism, Injuries and MHE Accidents.
- Reviews and evaluates DC inventory, shrinkage, damage, OSHA recordable, compensation costs and initiates appropriate actions to control and reduce loss.
- Maintained three Access control system.
- Maintains a high awareness towards safety, damage and loss prevention by conducting training seminars/programs to associates
- Conduct routine Inspections of Facility to maintain Physical Security
- Performed annual safety training required by law for all Loss Prevention employees, including but not limited to Lock Out Tag Out, Hazardous,Communiantion, Personal Protective Equipment and MHE.
- Perform a variety of general clerical work and related tasks.
0-5 years of experience
- Responsible for providing observation security and force protection support.
- Preformed daily and weekly operator level maintenance on all CCTV equipment.
- Provided maintenance and implementation of surveillance systems including CCTV cameras, lenses, monitors, recorders, multiplexers, keyboards, processors, video distribution equipment, mountings and housings, switches, racks and hardware, power supplies and UPS.
- Troubleshoots/diagnosis service and equipment issues on site and remotely.
- Read and interpret Blueprints, Wiring Diagrams, and Floor Plans for the location and installation of equipment and wiring.
- Maintained logs and journals; monitor radio and telephones, and alert Security personnel of apparent security violations.
- Documented information coming from C-RAM and any information that was broadcasted over the WAVES system.
- Maintained surveillance of the base using RDISS 3.0 camera system to collect video from multiple sources and platform types including ground, tower and airborne camera and imaging sensors.
- Installed and operated the PELCO system and more than 30 CCTV cameras to complete overall video security of the 401st Compound at Kandahar AF, Afghanistan.
0-5 years of experience
Security operator
- CCTV operator
- Foot patrol
- Alarm monitoring (CCURE System)
- Informs security technicians of specific problems ensuring security equipment is operational
6-10 years of experience
- Involved in training and development of personnel.
- Perform audits and shrinkage control programs in high shortage areas.
- Detection of shrinkage both internal and external
- Involved in interviewing and apprehension of dishonest store associates.
- Perform audits and shrinkage control programs in high shortage areas.
- Trained and responsible for the ADT Alarm System.
- Member of the International Association of Credit Card investigation
- Responsible for development of credit card fraud procedures and contacts.
6-10 years of experience
- Lead camera operator responsible for videotaping sanitary and storm sewer lines for multi-million dollar federal contracts. Trained and Certified on Ques and Aries systems.
- Physical inspection of storm and sanitary lines, including but not limited to collecting photographs/videos, analyzing video survey and inspection of the condition of pipes and structures within the system. Also to include documenting the various types of existing storm structures and inlets as well as, documenting structural defects and as-builts.
- Provide underground utility services such as locating, designating and subsurface utility locations to provide clear and accurate data on the exact location of existing utility lines within a given project area.
- Fully trained and certified Closed Circuit Television (CCTV) Operator and Inspector; confirm that construction meets specifications and document as-built conditions for newly constructed as well as re-constructed sewers; investigative troubleshooting, routine inspections and inspections to ensure compliance with mandated programs and regulations.
- Responsible for estimating costs and time associated with potential projects to provide client with accurate scope of work.
- Provide traffic control to include but not limited to the use of signs, cones, arrow boards in compliance with applicable DOT regulations.
CCTV Operator Duties and Responsibilities
In the interest of protecting people, information and property, CCTV Operators perform a variety of tasks. After analyzing multiple online job postings, we identified these core CCTV Operator duties and responsibilities.
Operate Equipment
To do their job effectively, CCTV Operators must have a thorough understanding of the equipment they’re working with. They are tasked with deleting or archiving old footage as needed, organizing old footage in an orderly fashion, and switching out videotapes, compact discs, memory cards, hard drives or servers.
Maintain Equipment
Simply knowing how to operate video surveillance equipment is not all there is to being a CCTV Operator. Additionally, CCTV Operators must also be able to maintain and repair that same equipment, whether it’s analog or digital.
Store Footage
Since any amount of footage from any given day could be required at any given time, properly storing footage is one of the most important roles of a CCTV Operator. Storage policy can vary slightly from company to company, but in general CCTV Operators will need to correctly catalog all footage so that it can be easily recalled at a later time.
Watch Surveillance
This is the crucial difference between a CCTV Technician and a CCTV Operator: while the Technician may be asked to come in for a few hours, complete any necessary repairs and then leave, CCTV Operators must watch the video surveillance footage is it’s being recorded.
Make Observations
CCTV Operators don’t just watch a bunch of screens all day. Rather, they must be unwaveringly focused and observant so that whenever they witness something unusual, suspicious or questionable they are able to make a detailed note of it.
Report Incidents
If a CCTV Operator sees something illegal on one of their monitors, it is up to them to contact the appropriate authorities at the appropriate time. In serious situations, CCTV Operators can also save the police vital time by immediately reporting a criminal’s license plate number, clothing, tattoos or other identifying features.
CCTV Operator Skills
Successful CCTV Operators are mindful, alert and scrupulous individuals who are highly dedicating to protecting others. In addition to having a talent for all things technical, they also have the ability to quickly identify patterns and abnormalities. In addition to these general personality traits and abilities, employers are looking for CCTV Operators with the following skills:
Surveillance System Knowledge
: Because extensive knowledge of video surveillance systems is to crucial to the job of a CCTV Operator, many employers required CCTV Operators to have video surveillance certification of some kind.
Attention to Detail
: CCTV Operators must be able to identify small, seemingly insignificant details that most people would overlook. This ability allows them to keep the area as safe as possible.
Ability to Multitask
: Even when a CCTV Operator receives a phone call or has to speak to a colleague, they must always be keeping an eye on the monitors.
Ability to Work Independently
: For the most part, CCTV Operators will not be required to interact with very many people. Because of this, it is important that they’re able to work and stay alert without constant supervision.
Communication Skills
: Since CCTV Operators will occasionally have to give statements to police officers, communicate with emergency services or even appear in court, they need to have strong written and verbal communication skills.
CCTV Operator Salary
According to data published by the Bureau of Labor Statistics, the median annual salary for Security Guards, which includes CCTV Operators, is $24,630. The lowest ten percent earn $18,350 per year, while the highest paid can earn up to $45,010 per year. CCTV Operators in the District of Columbia, Alaska and Washington earn the highest annual salary in the United States, making $36,800, $36,500 and $30,200 per year, respectively.
Additional CCTV Operator Resources
We compiled this list of resources to help you keep exploring your career as a CCTV Operator:
Camera Security Now Blog If you’re looking for news and industry updates on video surveillance, the Camera Security Now Blog is the place for you.
Security Magazine With news, columns, events, resources, white papers, sector-specific information and more, Security Magazine has it all.
National Council of Investigation and Security Services The NCISS was founded in 1975 and provides its members with legislative advocacy, networking, peer assistance, discounts and more.
CCTV Security Experts This LinkedIn group of nearly 50,000 members is a great place to connect with fellow CCTV Operators and other Security professionals.
CCTV Video Surveillance, IP Technology & Solutions Join this LinkedIn group if you want to learn about and discuss all the latest developments in the world of CCTV video surveillance technology.
Cctv Operator Resume FAQ.
What is a CCTV operator?
CCTV (closed circuit television) operators are security workers who monitor a bank of screens from a control room. The screens are connected to surveillance cameras for businesses that need to keep an eye on the premises with the ultimate goal of catching and preventing crime.
What are the duties of a CCTV operator?
CCTV operators are responsible for monitoring security camera footage to detect and prevent vandalism, theft and other crimes. Their day-to-day tasks include maintaining equipment, storing footage, walking the premises, logging issues and reporting suspicious activity. Operators must have a professional, solutions-oriented attitude at all times.
What qualifications do I need to be a CCTV operator?
While employers may require you to have a high school diploma or specific certifications, there are no universal baseline requirements for becoming a CCTV operator. That being said, having previous work experience in security will give you a significant advantage over other candidates. You would also benefit from understanding CCTV technology and video management software and taking a security camera installation course.
What are the skills of a CCTV operator?
The best CCTV operators have a mix of hard skills and soft skills. Here are a few of the top skills we identified in our resume database:
- Knowledge of security protocol
- Security software
- Attention to detail
- Reliability
- Honesty
- Excellent communication
- Safety-consciousness
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
