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Director Of Environmental Services Resume Samples
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0-5 years of experience
Led a team of 3 supervisors and 42 employees providing day-to-day operations support at Gerald Champion Regional Medical
Center a 99 bed level 3 trauma center with multiple off-site buildings located in Alamogordo NM. Responsible for a $1.75M
budget.
- Increased HCAHPS scores by 40% through consistent team communication, training and enforcement of cleanliness and service standards.
- Utilized coaching and mentoring skills to develop an intern level team member and hourly supervisor
- Partnered with infection control to implement Germblast, a program designed to bridge the gap in Infection
6-10 years of experience
Planned, coordinated, and directed day-to-day housekeeping, laundry, central supply, security and maintenance operations for a180-bed long-term and sub-acute care facility; provided supervision and training to 28 employees.
- Developed budgets, purchased supplies, coordinated human resource functions, and developed new policies.
- Improved internal organization and overall efficiency through the development of new processes and systems.
- Contributed to increased quality by restructuring work assignments, retraining staff, and implementing strict standards and controls; evaluated productivity to identify deficiencies and develop corrective action.
- Reduced supply costs by analyzing purchasing operations and existing agreements with vendors.
- Prepared facility and instituted new systems, which resulted in a successful JCAHO and state surveys.
6-10 years of experience
Directed operations of Maintenance, Grounds, Housekeeping, Laundry and Security, at this premier Continuing Care Retirement Community. Home for over 400 residents residing on 15 acres in private independent Patio Homes or apartments, and the assisted living or skilled nursing center rooms. Supervised 2 managers; responsible for over 30 employees on 3 shifts.
- Primary lead for Facility Accreditation for Life Safety Survey and Local Authority Inspections.
- Direct involvement with over $1million dollars in construction and remodeling projects.
- Actively collaborated with Marketing to promote and sell apartments and cottages to prospective residents, including renovation, remodeling, and upgrading of units. Consulted with prospective residents to determine needs and expectations. Upgrading; cross selling. Met market expectations and individual resident desires including facility expectations and resident modification expense.
- Achieved an average 95% occupancy rating by maintaining an average remodeling schedule of 8 units / $12,000 per unit per year.
- Improved resident satisfaction by actively participating and presenting at monthly resident forum-communication meetings.
- Co-chaired and led Safety Committee in absence of chair. Actively participated in CQI, Survey Readiness, Building and Grounds and other operations committees.
10+ years of experience
Direct supervision of over 15 maintenance, housekeeping, and laundry employees. Scheduled work assignments and ordered supplies for departments. Worked directly with contractors and outside vendors. Responsible for day-to-day operation of facility heating and cooling system (building automation system). Diagnostic and repair of all equipment including call light systems, door alarms, air handler, commercial laundry equipment and all related wiring and plumbing. Worked with single phase and 3-phase electricity. Responsible for working within an approved budget. Responsible for ensuring life safety compliance. Responsible for all capital budgeting and all rental equipment and biohazard.
- Reduced overall supply cost.
- Saved over $250,000 in renovation cost by eliminating need for outside contractors.
- Reduced biohazard cost from $1200 per month to $200 per month.
- Implemented port fill billing for liquid oxygen reimbursement.
- Reduced trash disposal cost by 50%.
- Reduced medical oxygen expense by more the $20,000 per year.
- Responsible for all (DME) Durable medical equipment rentals and returns. Prior to taking over monthly cost as $2600.00 per month. Since I have taken over and tracking cost has been reduced to Less than $200.00 per month with most months at 0.
0-5 years of experience
- Managed daily operations for Environmental Services department of a 425 bed, 840,000 sq. ft. hospital.
- Directly responsible for 35 team members, including supervisors.
- Provided training and development to achieve and maintain high quality results.
- Developed relationships with Administration and departmental Directors to ensure account satisfaction.
- Enforced applicable JCAHO, OSHA, Infection Control standards and other state regulations within all areas of responsibility.
- Maintained communication with patients to ensure positive patient satisfaction results.
- Prepared and reviewed various reports; including budget control, payroll operations, safety auditing and onboarding.
0-5 years of experience
Responsible for the daily operation of housekeeping functions on a college campus
- Hiring and training of employees on housekeeping operations.
- Responsible for reducing customer complaints by 3% within 3 months.
- P&L responsibilities for $500,000 account.
- Increased profit by 2% within 3 months.
- Maintain adequate staffing levels
- Reduced employee turnover by 1%
0-5 years of experience
- Managed a staff of 34 people in the Housekeeping and Laundry Department for a contract service provider.
- Developed and managed budgets for both company and facility, staying within projected manual expenses for both.
- Instituted complete training and quality assurance programs which improved staff services as well as responded to customer concerns in the facility.
- Member of the Environment of Care Committee.
- Trained management staff for other company locations.
0-5 years of experience
Managed while assisting all employees throughout the facility with their essential daily tasks and to include myself of high and slow speed buffing, stripping and waxing of all floors throughout the facility.
- Performed housekeeping duties to include cleaning, washing, high and low dusting and other daily cleaning tasks to provide and maintain a clean environment.
- Prepared and maintained records of client development and responsible for accounting in the payroll department, along with providing scheduling for all employees.
- Reported any variation in a resident’s physical or mental health condition to the Administrator and Director of Nursing.
- Highly skilled in providing companionship, personal care, and assisting in adjusting to new lifestyles.
- Keen ability to react quickly in emergency situations with sound judgment.
- Proven record of treating clients, coworkers, and the public with courtesy, dignity, and respect.
- Demonstrated ability to handle multiple tasks or functions and work independently.
0-5 years of experience
- Implemented an in-house environmental services program.
- Created an environment of excellence that resulted in a successful Joint Commission follow up inspection.
- Improved HCAPS Cleanliness ratings to 85.5% exceeding the goal of 79%.
- JC, CMS, HCAPS and survey experience.
0-5 years of experience
Lead with utmost authority at site to ensure prompt response to emergency or urgent situations. Make decisions most responsive to specific site requirements and conditions. Confirm all expenditures are consistent with plans and budgets. Manage all labor hours in line with monthly and annual labor expenses. Oversee and direct all aspects of ISO 9001-2008-compliant Quality Control Program to effectively schedule work force, determine productivity of work force, assess quality of workmanship, and make timely adjustments. Guarantee contract performance provides quantity and quality of service customers demand and deserve.
- Brought stability to position that had transitioned through 3 different Directors since beginning of contract in January 2012 by creating immediate rapport with customer and staff, enforcing levels of both fairness and accountability that had not been in place previously, and demonstrating overall consistency with following all required policies and procedures.
- Increased compliance rate from 14% to over 60% with contract requirements and Acceptable Quality Levels since date of arrival to present, accomplishing through constant monitoring of Quality Control program, education of staff on requirements, and implementation of immediate corrective actions and policies to ensure compliance.
- Achieved 8 consecutive months of budget compliance by maintaining schedules and labor hours within productivity standards.
- Served as mentor to Assistant Director and 6 supervisors, facilitating growth and professional development. Created performance evaluation program used to determine merit-based increases. Implemented documented improvement plans with specific criteria, outlining strengths, areas needing of enhancement, action plans, and timelines.
- Managed all human resource activities on site, confirming all recruiting actions and hiring practices were in accordance with Equal Employment Opportunity laws and fair hiring practices; reviewing resumes, conducting interviews, and maintaining appropriate documents and tracking of all applicants through entire hiring process; and certifying all management actions fell in line with contract requirements, company policies and procedures, and Collective Bargaining Agreement.
- Ensured compliance with contract report requirements by submitting weekly reports to corporate office, including labor hours, supply usage / costs, and quality control inspection deficiencies.
0-5 years of experience
Provides leadership and management to staff, provides human resource guidance, ensures safety and industry compliance, maintains budget, and creates schedules in a 270 bed, full service hospital. Participates in committee meetings and reviews policies for Environment of Care, Emergency Management, and Infection Control.
- Reduced the monthly discharge turnover rate of 1,600 rooms by 15%.
- Operates below a monthly budget of $275,180; includes paying subcontractors, utilities, supplies, and salaries.
- Provides human resource support and management to 3 Assistant Directors and 75 employees.
- Program Manager for 17,400 pounds of regulated medical waste produced, stored, and shipped monthly.
- Project Manager for installation of 900 new hand sanitizer and soap dispensers during first week as Director.
- Raised the Account Satisfaction Report by 7% during first month as Director.
- Performs daily safety briefings and monthly in-services on safety topics.
- Conducts investigations for worker and visitor accidents related to environmental conditions.
0-5 years of experience
- Director of Environmental Services responsible for department’s financial data and statistics, monitoring unit expenditures, operating budget and ensuring the department operates within budget for the Brooks Rehabilitation Skilled Nursing Unit and Assisted Living Facility.
- Coordinated housekeeping activities with all departments, while actively communicating with Administration on a daily basis. Established work standards and work flow through the organized planning, coordination, and supervision of the functions and activities within the department.
- Established and implemented policies and procedures for departmental operations. Encouraged, proactively trained, and mentored staff compliance with all regulatory state and federal agencies.
- Demonstrated quality leadership in meeting performance plans in adherence with the Total Quality Management process. Developed and maintained job descriptions for department staff.
0-5 years of experience
Coordinate all aspects of environmental services for assited living and independent living.
- Ensuring that the rooms are clean and ready for new residents and that the daily cleaning is done.
- Help to make sure we comply with State Regulations and OSHA
- Communicate as needed with upper management and other departments
- Ability to deal with the diversity of residents and their needs.
10+ years of experience
- Professional management of housekeeping and laundry services to long-term nursing facilities as large as 180 beds. Empowering up to 20 employees in excellent customer service by continually motivating them to exceed performance standards through developing a culture of teamwork and accountability with all building staff. Daily monitoring of all environmental services activity to ensure exact compliance and completion.
- Facilitated the largest and most challenging building in the state of Idaho to be both a respresentation of consistency and accuracy by meeting and beating business goals concerning profitability, payroll, human resources, training, and other budgetary issues.
- Provided management expertise in the active and continual recruitment of excellent new account manager and line staff candidates throughout the Treasure Valley and oversaw their development into competent and successful members of HCSG, Inc. through the implementation and oversight of intensive and all-ecompassing training processes.
0-5 years of experience
- Responsible for scheduling staff, payroll, appraisals, and counseling
- Responsible for all finances of the department, submitting bills for payment, and keeping all records and documents for regulatory agencies.
- Responsible for 30 employees-safety and inspections for compliance of policy and procedures.
- Responsible for daily patient surveys, weekly customer rounding, and inspections and ATP swab testing to insure cleanliness
- Responsible for Associate engagement
0-5 years of experience
- Responsible for overseeing Housekeeping Departmen operations and assisting with the Maintenance Department.
- Management of 15 employees within housekeeping including laundry and floor techs
- Maintainence of AHCA compliance
- Delegation of assignments, quality inspection for conformance of prescribed standards of cleanliness.
- Strong working knowledge of all Housekeeping administrative functions to include scheduling, status, payroll and other clerical areas
0-5 years of experience
Previous experience managing a team of housekeeping employees through motivation, coaching and development.
- Conduct inspections of all rooms, and public areas prior to opening operations and ending operations.
- Monitor staff performance and ensure all employees are equipped and properly trained.
- Developing action plans to maximize efficiency and productivity within the department.
- Demonstrated excellent written and verbal communication skills.
- Proven job reliability, diligence, dedication and attention to detail.
- Ensures the proper maintenance of all equipment; (i.e. arrangements for repair, replacement of used and damaged equipment)
- Uphold the highest standards of cleanliness, safety, and conduct.
- Knowledge of OSHA and safety standards within housekeeping and maintenance department.
0-5 years of experience
Perform maintenance in accordance with Life Safety and DPH regulations
- Manage and supervise all housekeeping, laundry, and various maintenance staff
- Conduct interviews and hire staff for all maintenance departments
- Order and track all department supplies
- Conduct routine testing and repairs on all equipment to ensure optimal performance
- Supervise and organize events set-up
- Landscaping and snow removal
0-5 years of experience
Executed facility policy and procedures; managed and supervised staff.
- Liaison between VCBR and Piedmont Geriatric Hospital regarding housekeeping and maintenance responsibilities.
- Showing initiative while supervising employees; anticipating next steps and taking action when appropriate.
- Coordinating with human resources and Assistant Director of Administration regarding employee evaluations.
- Strong interpersonal skills including conflict resolution while working with clients, professionals and employees.
- Worked closely with special needs residents requiring assistance with resolving problems, responding to complaints and personal needs.
- Knowledge and ability to interpret and administer contracts; knowledge of laws, regulations, requirements and policies on the Local, State and Federal level regarding social, assistance and housing programs.
- Planned, organized and prioritized work schedule.
- Excellent oral and written skills utilizing knowledge of computer software.
0-5 years of experience
- Assisted a Startup account(RWJ Somerset)
- Assisted HRC going live (Brooklyn Hospital)
- Assisting as an Operations Manager while finding a permanent replacement(Englewood Medical Center)
- Updating systems and programs, implementing Patient Experience Program, help prepare for CMS to return (Jersey City Medical Center)
10+ years of experience
- Ensure safety of facility residents at all times
- Comply with all Federal, State and Local rules, regulations and codes
- Maintain a strong knowledge of all emergency systems and disaster planning
- Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, and the physical condition of buildings does not deteriorate
- Organized Housekeeping department schedule to minimize overtime and maximize productivity
- Responsible for snow and garbage removal
- Negotiated with vendors to ensure best pricing on all supplies (Housekeeping, Maintenance, Nursing)
- Performed Central Supply duties, ordered and distributed all nursing supplies
0-5 years of experience
- Scheduling and job assignments for a staff of 15
- Budget control
- Training staff on proper chemical use and cleaning procedures
- Completing multiple daily audits
- New hire paperwork and orientation of new hires for my department
0-5 years of experience
- Recruit, Interview, hire, and develop team member’s performance providing by providing regular and timely assessment.
- Manage all operations of Environmental services department
- Establish innovative models to motivate team to achieve expected outcome.
- Build quality relationships with departmental managers, Administration, vendors to establish efficient business flow.
- Manage budgets exceeding 1 million
- Exhibit and provide leadership to approximately 30 team members
- Perform monthly in-service presentations to educate team members on new policy
- Effectively lead project teams to meet strict deadlines and collaborative goals
- Quality Management
- Counseling and evaluations
0-5 years of experience
- Plans, develops, organizes, implements, evaluates, and directs the programs and activities of the Housekeeping and Laundry Departments
- Schedules work to be performed
- Reviews and evaluates the work performance of assigned personnel
- Orders and requisitions supplies
- Assumes responsibility for budget planning and cost control of Housekeeping and Laundry Departments
- Orients new employees, and recruits, interviews, and selects potential employees
- Assumes other positions/assists staff should a staffing shortage occur
0-5 years of experience
- Responsible for the cleanliness and upkeep of hospitals and nursing homes.
- Other responsibilities include: Scheduling, payroll, inventory, all aspects of recruiting & termination.
- Managing a team of Floor Care, Housekeeping and Laundry personnel on a daily basis to effectively make sure our buildings are ran with excellence.
0-5 years of experience
- Prepared two-week scheduling.
- Create monthly for carb rooms and projects.
- Handle monthly supply and linen orders.
- Implemented duty lists for all areas of responsibilities.
- Implemented burnish and wheelchair cleaning logs.
- Assistant to Direct to compile information from 15 different accounts.
- Maintaining budgets for supplies and hourly workers.
0-5 years of experience
- 5 years healthcare and environmental services Involvement
- Direct staff of 10 employees and oversee operations for 40 employees
- Oversee the day to day development issues
- Drive specifics of duty and state competencies through scheduling, audits, and reviews.
- Worked directly with vendors, clients, and buyers to provide best services possible
- Operate directly with management team to resolve any problems that arose throughout the day.
- Organize all purchasing and inventory management for the facilities
- Oversee all HR issues – training, coaching, mentoring of staff, – staff recruitment and releases – payroll – function closely with union delegates and interdepartmental disciplinary teams
- Operate within a budget corresponding to corporate standards and practices
0-5 years of experience
- Providing leadership to supervisor staff and techs of appx. 60 employees
- Recruit, interview, hire, and develop team member’s performance providing assessment and corrective counseling/coaching
- Ensure compliance with health, safety, and industry regulatory agencies i.e. HIPPA, OSHA, CDC
- Execute and maintain daily quality control systems by completing daily inspections of clinical, non-clinical, sterile, and non-sterile environments
- Conduct daily team meetings to discuss operational and safety goals
- Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction, HCAHPS, AWARE
- Monitor and maintain operating budgets such as payroll, supplies, equipment, and hospital budgets
- Strategically order through third party venders on a weekly basis
- Participate in bi-monthly administrative meetings and weekly director committee meetings
- Collaborate with hospital administration and other departments to provide world class service
0-5 years of experience
- Plan work schedules, hours, areas of work, and job duties to ensure adequate housekeeping services are rendered to all areas
- Interview, select, hire, evaluate, and recommend progressive disciplinary action when necessary
- Provide, train, and supervision for all housekeeping staff
- Conduct regular inspections and evaluations of the facility
- Conduct regular staff meetings and communicate with members of other departments to coordinate housekeeping activities
- Schedule major project work, assuring that adequate staff and supplies are available
- Conduct regular inventory of housekeeping supplies
- Assist unit director with budget
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Director Of Environmental Services
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
