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Gym Manager Resume Samples
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0-5 years of experience
Managed the development and training of 20 coaches as well as instructed proper coaching techniques to effectively coach and develop the skills of 600 students
- Developed curriculum and assigned lesson plans for levels 1-3 gymnastics and tumbling
- Handled biweekly employee scheduling
- Reported and deposited payroll in a timely manner on a biweekly basis
- Coached Elite’s competitive gymnastics team which competes all over Texas
- Cultivated a company culture in which staff members felt comfortable voicing questions and concerns as well as contributing ideas that drove company growth.
- Promoted in 2010
0-5 years of experience
Managed all daily operations including personnel, gym activities and schedules, customer relations, purchasing and marketing strategies. Performed complex clerical duties and established policies and procedures.
- Assessed issues of a decrease in gym enrollment; thereby created and executed campaigns that increased gym enrollment by 10%.
- Implemented computer based invoicing system reducing error factors by 20%.
- In 10 months increased new business by 15%.
0-5 years of experience
Devised and implemented activities to meet customers’ demands and generate profit
- Marketed and promoted the gym center to increase the number of members and usage
- Managed recruitment, training, and monitoring of staff
- Promoted and recommended fitness training or coaching in sports activities
- Handled and responded to complaints and incidents within the area of responsibility
6-10 years of experience
Developed and facilitated group fitness training classes as well as personal training. Created promotional activities and continuing education seminars to increase memberships and to enhance the membership experience. Promoted growth of gym by creating and marketing promotional materials. Established gym administration and handled all gym maintenance. Recruited and trained potential employees.
- Created and opened the first Punch Franchise in the state of Texas.
- Coached and traveled with a successful team of kettlebell lifters.
- Managed the most successful Punch Gym within the franchise.
0-5 years of experience
Supervised the daily activities and operations of the fitness center
- Assisted members with any issues
- Scheduled personal training sessions and gym tours
- Managed staff, prepared schedules and assigned duties
- Reviewed and submitted employees time cards to process for payroll
- Ensured all vendors were paid in a timely matter
- Prepared contract forms, obtained signatures, collected deposits, and issued membership cards to patrons accepting plans.
0-5 years of experience
Marketing Consultant.
- Managed trainer schedules and meetings, facilitated sales and client inquiries.
- Mentored and trained under Hollywood trainers on and off studio sets.
- Trained “studio extras” through a comprehensive workout plan under 90 day deadlines.
0-5 years of experience
Supervised personal training staff to achieve all training sales objectives.
- Performed payroll calculations with commissions.
- Managed schedule to provide adequate staff at all times.
- Recommended and implemented effective pricing and promotional strategies.
- Marketed, promoted, and advertised gym increasing membership and usage.
- Managed gym’s budget.
- Analyzed market trends to understand competitors and implement successful marketing strategy.
0-5 years of experience
Partnered with majority owner to establish fitness facility as a successful business in offering services of detailed exercise and nutrition plans to improve clients’ overall health and wellness.
- Primary contact for member relations/services including but not limited to membership, orientation, merchandise sales, and exercise instruction.
- Consulted owner on promotional campaigns (brochures, banners, and trade shows)
- Produced 150% growth in clientele at the newly opened 180
- Addressed clients’ specific needs and goals individually, never using a one size fits all approach.
- Consulted clients on a one-on-one basis and/or in a group setting of up to 25 individuals.
- Performed independent studies of the Healthcare space from biological values (kinesiology & nutrition) to business applications (wellness programs & health insurance) to ensure the highest quality of service possible.
0-5 years of experience
- Operated front desk, opened and closed gym, provided customer service, telephone skills, computer skills, handled money.
- Membership sales and retention
- Managed employees, wrote work schedules
- Managed member accounts, billing, sales, corporate sales
- Trained members of the gym, organized aerobics classes, gave tours and orientations, ran personalized fitness tests
- Maintained workout equipment
0-5 years of experience
- Facilitated the operation of games at venue.
- Ensured satisfactory customer relations procedures were displayed by employees at venue.
- Reported game scores to tournament website director on an hourly basis.
- Maintained cash box with adequate amount of money at all times.
0-5 years of experience
Ensure the success and quality of work of the facility’s staff. Including a wide range of employees, such as personal trainers and front desk clerks. Ensure that all staff are adequately trained on how to fully execute their own duties as well as work as a team and maintains a safe work environment.
- Responsible for the recruitment of new staff and enforcing disciplinary actions when necessary.
- Oversees different aspects of the gym’s budget, including payroll and the purchase of new equipment.
- Coordinates promotional activities on behalf of the facility in order to increase gym membership.
- Ensuring member satisfaction with the gym by taking care of dissatisfied members.
- Overseeing the safety and cleanliness of the facility.
0-5 years of experience
Oversaw daily office operations for staff of 8 Personal Trainers and Instructors.
- ​Oversaw inventory and gave list of supplies needed to be purchased to owner.
- Managed payroll for instructors and personal trainers through MS Excel.
- Balanced petty cash every week and gave deposit to owner to make deposit.
- Cleaned machines daily and reported any major maintenance issues to owners.
- Submitted reports to Healthways for Silver Sneakers.
- Interacted with customers to get feedback about gym.
- Made posters and forms for upcoming events through MS Word.
- Signed up new members through computer software Gym Insight.
- Created schedule for gym orientations for Personal Trainers
0-5 years of experience
Front Desk/ Facility Manager
- Responsible for opening and closing fitness center, front desk reception and behind the scenes operations.
- Managed the day to day operations of the personal training facility.
- Built long term customer relationships with clients and other trainers.
- Developed custom workout and nutrition plans for clients to help them reach their personal fitness goals.
- Organized and promoted boot camps and training programs for the facility with university students and downtown businesses.
0-5 years of experience
- Planned specialized workout routines to meet the needs and learning styles of each group member while providing a balanced weekly workout
- Sole manager and instructor responsible for opening and closing the gym while prioritizing daily activities
- Assisted in the training of an array of professional and amateur fighters to ensure that they were all fully prepared for upcoming matches.
0-5 years of experience
Designed workouts, diet plans and training sessions for clients.
- Responsibilities included providing weight-lifting instructions, ensured safety of members and scheduled maintenance of gym equipment.
- Increased membership sales in less than 3 years increasing store profits.
- Hired and trained sales staff.
0-5 years of experience
- Coordinated and oversaw student athletes’ performance during gym hours
- Organized weight charts and team schedules for use throughout the school year
- Developed and distributed summer training program packets for 23 NCAA athletics teams
0-5 years of experience
Provided excellent and dependable customer service
- Cleaned and maintained a healthy work environment
- Counseled beginner cliental with knowledgeable personal training
- Performed physical therapy with injured or handicapped members
0-5 years of experience
Responsible for the up keeping and running of a gym, ensuring that it is a safe place to train and is successful as a business.
- Involved in almost every aspect of the gym’s performance, from overseeing promotion to interacting with customers.
- Organize marketing activities in order to increase the [company name] clientele.
- Responsible for preparing the courts for basketball games, practices.
- Managing the gym during the game, getting information out to coaches and parents during games, completing any special promotions on game days, and cleaning the gym at the end of the day.
0-5 years of experience
- Provided customer service and membership services and retention in person and on the phone
- Meet and greet clients and assisted with member’s needs and inquiries
- Participated in the upkeep and maintenance of the facilities physical appearance
0-5 years of experience
Supervise office personnel ensuring all duties are performed accurately and timely.
- Supervise office operations and coordinate work schedules.
- Working closely with individual members to achieve their ongoing goals.
- Proficiently managed the inventory and orders required for the gym.
- Control financial reporting, inventory cost, cash management.
- Volunteered singing at Lifecare Center of Stonegate Skilled Nursing Facility
- Member of Pleasant Hill Baptist Church Choir
0-5 years of experience
Oversee the daily operations of two facilities to ensure safety, cleanliness, maintenance and service standards are upheld
- Hire and develop the membership sales staff
- Reach and increase monthly sales goals through marketing, phone calls and member referrals
- Plan member appreciation events
- Deliver a high level of customer service to members and guests
- Respond to and resolve all member’s complaints and inquires
- Audit, compile and update monthly stats on a daily, weekly and monthly basis as needed for production purposes
0-5 years of experience
- Managed eight employees. Responsibilities included interviewing and hiring staff, creating employee and class schedules, delegating tasks and projects, arranging payroll, conducting employee reviews and recommending pay increases
- Contracted and negotiated advertising and marketing needs
- Supervised facility’s janitorial duties
- Prepared and analyzed Profit and Loss statements
- Performed general accounting including payables and receivables
- Created and organized training curriculum
- Coached private, recreational, and team classes/competitions
- Coordinated team meets and coached students at said events
- Organized and hosted events and competitions held at the facility
0-5 years of experience
- Reigning 70kg Take On Production Amateur Muay Thai champion
- Created and implemented sales tactics to boost membership
- Responsible for organizing and administering training programs for the 20 fighters ranging from beginner to professional levels
- Founded children’s Muay Thai program expanding client base from 2 to 25 students within three weeks
- Oversee day to day operations of the facility
- Manage communication and best-practice guidelines to all franchisee facilities (Arizona, Philadelphia and Connecticut)
0-5 years of experience
Taught Brazilian Jiu-jitsu to people of all ages
- Educated on the importance of fitness and physical activity
- Organized and managed tournaments and competitions
- Created fundraising tournaments and coordinated gym-related events
0-5 years of experience
- Opened and closed the facilities along with keeping the gym clean.
- Coordinated gym activities during designated hours and set up tournaments throughout the year.
- Assisted guidance counselor with large school projects using Microsoft Office
0-5 years of experience
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints and action taken.
- Oversee payroll for myself and my employees.
- Data entry and computer knowledge in HTML, CSS, Excel, and Microsoft Word
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Observe participants and inform them of corrective measures necessary for skill improvement.
- Offer alternatives during classes to accommodate different levels of fitness.
- Plan physical education programs to promote development of participants’ physical attributes and social skills.
0-5 years of experience
- In charge of front office duties such as payroll, staff scheduling, website maintenance and social media updating.
- Created schedules, flyers, mailers, brochures, poster, and all other material that went out to the public.
- Provided customer service to customers and would oversee other front office staff.
- Assist with planning and staffing outside appearances as well as in house special events.
- Assuring the office and gym is is neat, and well stocked with supplies for proper function.
0-5 years of experience
Act as part of the Gym Leadership Team and oversee the daily operations of the gym as it relates to staffing issues, customer service issues and the overall success of the company programs.
- Report to Corporate Management Team the gym’s weekly enrollment & financial metrics.
- Supervise the daily opening and/or closing of the gym including reconciling cash drawer and deposits, preparation of roll sheets for coaches, and completion of other daily operating tasks.
- Provide outstanding customer service assistance while answering phones, fielding questions from visiting families & assisting coaches on the floor when needed.
- Oversee the safety of all children while they attend any product offered by the gym.
- Administer new hire training and process all necessary paperwork for all new sales and coaching staff.
- Manage the arrival and departure process for Gymnastics After School program ensuring all safety guidelines are followed. Oversee administrative issues as needed for the Gymnastics After School program.
6-10 years of experience
Manager of a Gymnastics School
- Responsible for growth of student enrollment from 300 to 600 students.
- Managed 20 employees
- Maintain 600 customer accounts with billing, payments, deposits and data entry
- Train and educate coaches
- Instruct gymnastics to students from ages 18 months to 18 years old beginning gymnastics on through advanced levels.
- Helped produce an annual recital for over 700 participants.
0-5 years of experience
- Aided in the development of a strategic plan for the business
- Obtained a sufficient number of investors to capitalize and fund the business
- Led a small board of directors focused on business and strategic planning, membership initiatives and member retention
- Worked with a small team actively managing all aspects of the gym’s operations from August 2010 through December 2011 when gym was sold
6-10 years of experience
- Manage day-to-day financial operations including payroll, member fees, product sales, and accounts payable.
- Handled consumer interactions including, but not limited to, program and fitness
- Trained clients of varied fitness levels and ages, altering each session depending on the individual’s health and lifestyle goals.
- Created an advertising and social media presence, enhancing the companies awareness and reach in the community.
0-5 years of experience
Supervised soccer, baseball and basketball practices and games.
- Organized and collected equipment before and after each individual sporting event.
- Responsible for keeping the score clock during basketball games.
- Refereed 5-11 year olds basketball leagues.
0-5 years of experience
General Supervision of Fitness Center
- Welcome guests and works to ensure that they have a safe and enjoyable experience
- responsible for maintaining the weights and cardiovascular fitness areas to make sure equipment is clean, functioning properly and used according to the rules of the facility
- Provide information about facilities, entertainment options, and rules and regulations.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Record details of attendance, sales, receipts, reservations, or repair activities.
0-5 years of experience
Results producing, management & sales professional with a proven track record of creating and managing sales programs that generate qualified leads, grow existing revenue streams, identify and capitalize on new opportunity, motivate and develop team members all while delivering an exceptional client experience. Highly skilled, motivated and experienced manager of day-to-day operations in a fast paced environment.
- Sales Planning and Implementation
- Budget, Vendor and Facility Management
- Communications, Presentations, Lead Generation and Direct Marketing
- Staff Development & Management, Team Building & Training
- Exceptional Analytical, Statistical, and Quantitative Skills.
- Client Retention & Excellent Customer Service
0-5 years of experience
- Ensured opening and closing and managed gym alone on weekends
- Assisted members by offering fitness advice
- Sold memberships to new customers
0-5 years of experience
Supported day to day operations of the gym.
- Opened and closed facility.
- Cleaned and maintained the gym and its equipment.
- Signed up new members and made changes to existing member’s accounts as needed.
- Instructed new and existing members on the proper use of the equipment and setup personal routines for them when needed.
- Promoted the business within the community focusing on the benefits of a healthier lifestyle.
- Tried to lead by example and be a positive role model for the people I came in contact with each day.
0-5 years of experience
Proficient with creating daily reports in reference to payroll and inventory
- Responsible for all employee scheduling
- Successful in retaining potential lost gym members as well selling new memberships
- Maintained an extreme level of customer service at all times.
- Delegated maintenance duties between my subordinates as well as other members of management staff
- Performed supply ordering based on store needs and demand
- Performed equipment ordering and scheduled maintenance when necessary
- Contacting Delinquent Members and collecting on past due accounts
- Hired and trained incoming as well as existing staff
0-5 years of experience
Set up Recreational goals
- Addressed customer questions and complaints
- Maintained the Recreational program
- Prepared weekly plans
0-5 years of experience
Front desk management and customer service
- Managed registration for summer program annually
- Maintained registration files of all summer participants
- Planned daily activities; maintained bulletin board schedule
- Interaction with children through games, art activities
0-5 years of experience
Devised and implemented programs to triple insurance reimbursement over six month period
- Organize group instructor schedules and substitute when needed
- Instruct Boot Camp and Silver Sneakers fitness classes weekly
- Organize social events and community classes
- Sales, billing and receiving, payroll reporting
6-10 years of experience
- Responsible for entire gym function and operation
- Take care of billing, filing, and entry of online member agreements
- Retain members and acquire new members via marketing and B2B
- Maintain a clean, stocked, and fully operational facility of 400+ people
0-5 years of experience
Created strength training programs for children and adults.
- Started the Lions Den Sports Specific training center.
- Designed a multifaceted marketing plan.
- Managed an $80,000 annual budget.
- Sold Memberships and Personal Training packages.
0-5 years of experience
Recruiting, hiring, and training the facility’s staff.
- Organize a 7 day shift rotation for 5 employees.
- Carry out health and safety checks on equipment.
- Arrange for regular maintenance, cleaning and equipment replacement.
- Handled cash transactions and deposits, providing accurate record keeping to owners.
- Initiated customer service policies and rebuilt membership.
0-5 years of experience
Designed and Implemented a youth fitness program
- Designed workouts for members
- Collected monthly dues from members
- Responsible for retail sales of vitamins and supplements
- Maintained inventory for products and supplies
0-5 years of experience
- Developed new marketing plans to bring in new training clients.
- Developed recreational and sports programs for members.
- Monitored the condition of the gym’s facilities and equipment.
0-5 years of experience
Manage team of 30 front desk and kids gym supervisors.
- Develop and maintain schedule and training procedures.
- Partner with all levels of the organization to ensure processes and customer service meet or exceed standards.
- Aid in collections with the Accounting Department.
- Consistently building customer / member relations.
- Sales in memberships, meet monthly quotas.
- Market and promote facility and programs.
6-10 years of experience
- Sold new memberships and personal training packages
- Created revenue generating circuit training and beach based boot camps
- Provided excellent customer service to all guests
- Ordered gym equipment and office supplies
0-5 years of experience
Opened and closed gym with execution of strict procedures
- Registered new customers, reinstated existing customers
- Sold sports products and made health drinks
- Ensured gym always a clean and safe environment
- Supervised workers and customers
- Assisted customers with proper machine function to eliminate chance of injury