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Coffee Shop Manager Resume Samples
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0-5 years of experience
Responsible for maintaining sales and profits, as well as managing a staff of fifteen.
- Educated and trained staff members and scheduled their shifts.
- Supervised the ordering of product, inventory control, and merchandising.
- Taught the shop accounting system to key associates and ensured their understanding of accounting measures and practices.
- Worked with the shop owner to set annual goals and marketing plans.
- Screened and interviewed job applicants.
- Ensured compliance with all local, state, and federal regulations.
0-5 years of experience
Responsible for maintaining sales and profits, as well as managing a staff of fifteen.
- Educated and trained staff members and scheduled their shifts.
- Supervised the ordering of product, inventory control, and merchandising.
- Taught the shop accounting system to key associates and ensured their understanding of accounting measures and practices.
- Worked with the shop owner to set annual goals and marketing plans.
- Screened and interviewed job applicants.
- Ensured compliance with all local, state, and federal regulations.
0-5 years of experience
Managed a multi-unit operation in a historic hotel
- Established new operating controls
- Increased budgeted revenue in Veranda by 20%, and in Clara’s by 33%
- Achieved the highest sales in 6 years
- Implemented a new bar addition and doubled alcohol sales within 1 year
- Completed over 8 full seasonal menu changes
- Conducted service and product training
0-5 years of experience
Managed the operations of a coffee shop including preparing orders, training staff, budget management, maintaining records, and addressing customer concerns
- Maintained inventory through ordering supplies, tracking use of supplies, and record keeping
- Enthusiastically prepared soups, salads, coffee and sandwiches to provide the best possible customer service to each customer
- Accepted customer payments and calculated and balanced cash drawers
- Assisted in a wide variety of tasks including helping out the farm with harvesting and tracking vegetable orders and assisting the bakery with taking orders and baking
- Successfully trucked corn and pumpkins as requested
- Demonstrated excellent interpersonal skills through telephone calls and customer service
- Hired, trained, and performed evaluations on staff
0-5 years of experience
Manage nonprofit coffee shop, providing personalized customer care and customized coffee delights. Focused on customer satisfaction, service excellence, and beverage quality. Acts as the face of the coffee shop, ensuring high-quality service from all employees.
- Prepared a wide variety of brewed coffee drinks and espresso coffee drinks. Provided quality beverages and food products by carefully adhering to recipe and presentation standards.
- Trained employees in exceptional customer service as well as Barista skills.
- Perform cash handling and cash register functions in an accurate and consistent manner ensuring that all monies are accounted for with proper receipts and inventory logs. Maintain customer accounts, monitoring to ensure prompt and timely payment.
- Maintain a clean, organized and prepared store environment, adhering to all health, safety and sanitation guidelines.
10+ years of experience
Ensure delivery of budgeted sales and sustained growth
- Managed inventory of products and ensured optimal stock maintenance at all times
- Manage, motivate and develop staff skills
- Assign staff shifts
- Supervise cooking and serving activities
- Recommended products to customers and assisted in placing orders
- Coordinated with customers in an effective manner and ensured effective services
0-5 years of experience
Order inventory, select and purchase appropriate goods to sell, price items for profit maximization
- Manage financial accounts, make deposits, allocate money for daily purchases of materials
- Organize and report company earnings, costs, and profits at the end of every month
- Train and manage new employees
- Administer positive, enthusiastic customer service
- Multitask daily barista roles with full management responsibilities
- Generate approximately 80% of revenue
0-5 years of experience
- Directly manage 7 employees in various shifts – coordinating scheduling, employee counseling and feedback. Supervise over 100 employees in Nutrition Services.
- Increased sales 15.5% in Coffee shop by merchandizing relevant product, adjusting employee schedules to fit the customer needs and training employees about proper deployment.
- Responsible for maintaining hospital cafeteria within health and sanitation guidelines. Ensuring temperature logs are kept updated.
- Managed all inventory and purchasing of food items, thus reducing inventory by 25%.
- Responsible for ensuring that all financial (invoices, reporting & daily sales) and personnel/payroll related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
0-5 years of experience
Managed a hospital coffee shop/deli specializing in a variety of food offerings & Caribou coffee.
- Managed 5 employees & more than 30 volunteers.
- Worked closely with volunteers to maximize volunteer retention.
- Designed & prepared a weekly menu for the staff & customers.
- Managed budget, daily cash receipts, check book, expenses, billing, profit & loss statements, financial planning and food cost analysis. Financials managed on QuickBooks.
- Entered weekly payroll into our payroll system.
- Managed employee reviews, staffing & hiring of employees.
- Attended monthly Board Meetings – reporting finances to Board Members.
0-5 years of experience
Management of shop operations including money handling, vendor communications and ordering.
- Youth counselor/event coordinator for local teen events and youth groups.
- Expert/Lead Barista, responsible for training and effectively leading a crew of three or more
- Drink artist responsible for nearly 50% of hot/cold drink menu
- Entertainment coordinator for weekly live shows and annual Battle of the Bands.
0-5 years of experience
Responsible for business performance, planned and coordinated menus
- Managed staff
- Created promotional marketing materials
- Maintained high levels of quality control, hygiene, health and safety.
0-5 years of experience
Prepared and priced all food items.
- Opened and closed store location.
- Ordered and maintained inventory.
- Provided outstanding customer service to all patrons.
- Responsible for rotating stock and brewing coffee to maintain freshness standards per business owner mandate.
0-5 years of experience
Responsible for the hiring and releasing of employees.
- Training new hires to exude excellent customer service.
- Daily procedures involving scheduling, deposits, moral of employees and inventory.
- Excelling as top banker, promoted to highest Associate Level III
- Chosen as a top Associate to opened new Umpqua Bank store bringing the location to much growth with new consumer and business accounts/clients and deposits dollars.
- Gaining customer relationships and achieving much gratification having the ability to fulfill my customer’s needs.
- #6 sales associate for Oregon in 2007.
- Trained mentor and trainer for Umpqua bank.
- Notary in the State of Oregon.
- Mortgage Loan Originator for the state of Oregon
0-5 years of experience
Helped with grand opening of coffee shop.
- Trained new employees per company guidelines.
- Served breakfast and lunch in casual environment.
- Served food and beverages in pool area and tiki bar.
0-5 years of experience
Create welcoming and warm atmosphere for customers.
- Provide excellent product for consumers.
- Oversee finances, plan and execute budgets.
- Train and manage 20 volunteers and employees.
- Monitor product control.
0-5 years of experience
Opened and close shop
- Setup coffee and pastry display, delivered catered sandwiches to other shops
- Placed daily milk order and made daily bank deposits
- Keep clean work area
10+ years of experience
- Greet and serve customers
- Prepare and display food
- Shortage and inventory control
- Productivity records and sales analysis
- Daily and weekly banking
0-5 years of experience
- Ordered provisions and supervised staff of 3
- Prepare daily specials for breakfast and lunch
- Coordinate 5 week cycle menu
- Coordinates all hospital catered functions, including annual hospital-wide events
- Purchases and prepares all food items
- Arranges for timely delivery of functions
- Filled in as Chef Manager when needed
- Help prepping food for café and patients
- Planning of menu and set up daily specials
- Followed HAACP food handling procedures
0-5 years of experience
- Supervise up to five (5) Lobby & Coffee Market associates
- Oversee the day-to-day operations of the Coffee Market, including, but not limited to, distributing weekly schedules, hire and train new associates, and conduct disciplinary action if needed
- Initiate and communicate departmental standard operating procedures
- Create and sustain department training manuals
- Conduct weekly line-up meetings with the coffee market staff
- Manage retail inventory and produce daily/weekly/monthly reports on sales and merchandising
- Order all products, store merchandise, and supplies to meet customer demands and the company’s gross profit goals
- Ensure all F&B products meet local, state, and federal health and civil code regulations
- Assist in retail sales and oversee the guest satisfaction program for the department
- Follow-up on guest complaints to foster repeat business
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
