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Home Care Coordinator Resume Samples
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0-5 years of experience
Demonstrated understanding of RN Case Management Services and ability to practice critical thinking when evaluating referrals for post hospital care.
- Coordinated services between home health care, hospitals, DME agencies and the medical community so that continuity of care for patients is maintained.
- Obtained/received referrals and orders from physicians, hospitals and other referral sources. Established relationships with community referral sources and supports staff relationships of a like nature.
- Acted as facilitator regarding communication between appropriate personnel of the agency, hospitals and other referral sources.
- Determined pre-discharge evaluation assignments to assure appropriateness of the patient’s admission into Home Care as per physician order.
- Identified Home Care needs within the medical community and effectively communicates these needs to the Home Care team.
- Proactively educated community resources as to referral guidelines and procedures.
0-5 years of experience
Oversaw and coordinated all aspects of home care services, ensuring a smooth-running, efficient operation with a focus on quality patient care.
- Directed and supervised up to 40 field nurses; assigned cases; monitored work performance ensuring compliance with guidelines and nursing protocol. Conducted quarterly employee evaluations. Facilitated staff meetings.
- Evaluated patients’ needs within the community. Coordinated and implemented plans of care for a diverse patient population.
- Closely monitored all patient documentation to ensure accuracy, completion and adherence to guidelines.
- Collaborated daily with physicians, patients, family members and the interdisciplinary team.
- Worked closely with the interdisciplinary team to coordinate home care services and ensure optimum levels of care.
- Arranged and ordered specialized medical equipment as needed.
- Interacted with insurance companies to obtain pre-certifications and visit approvals.
0-5 years of experience
Educated health care professionals on the availability of home health care covered services as well as eligibility required of patients.
- Initiated and maintained ongoing professional contacts with area health facilities, physicians, discharge planners and public health agencies.
- Facilitated transfer of patient from acute care facility to home, order equipment and medical supplies for home health patients to accommodate their needs in the home environment.
- Participated in monthly community organization meetings to promote home health, as well as obtaining feedback and discussing latest healthcare issues within the Greater Cincinnati Area with other professionals from various agencies.
- Coordinated 2004 Corporate Annual Sales Meeting for all regional branches within agency
0-5 years of experience
Responsible for the match and placement of caregivers.
- Conducted client intakes; maintained employee schedules using HomeTrak scheduling software.
- Responsible for pre-employment screening and new-hire orientation.
- Acted as On-Call Supervisor
- Awarded quarterly bonuses and promoted to Human Resources Manager for direct role in the growth of the business year over year, resulting in increased client base and doubling of revenue.
- Instrumental in obtaining incremental growth in customer rating year over year with company consistently ranking in top 10%.
0-5 years of experience
Responsible to provide quality home care services for elderly and disable. Growth from start-up to $5M in 2 years by launching key initiatives: set industry standard for quality, training, innovation, and professionalism.
- Standardized operating processes and procedures to improve quality and consistency and overall patient care
- Demonstrated success resolving complex insurance management issues
- Developed team of patient-focused management and staff
- Managed HR operations including orientations and trainings
- Managed administrative services including HIPPA guidelines, flexible expending accounts, billing
- Prepared financial statements: accounting and payroll
- Produced record high profits in the first year.
0-5 years of experience
Performed home care assessments for new and ongoing members of the life program.
- Participated as a part of an interdisciplinary team to develop care plans for new members, and in assisted in determining appropriate changes in the care plans of continuing members to meet theiunique individual needs.
- Provided training, supervision, and guidance to member assistants.
- Facilitated in the resolution of member grievances.
- Submitted requests for the scheduling of services determined medically necessary by the interdisciplinary team.
- Assisted in the assignment of home care visits as needed.
- Created and updated telephone care plans as needed to assure that member assistants provide appropriate care at each visit.
0-5 years of experience
Coordinated the care of home health through the arranging of services to include clinicians, medical equipment, infusions and medications
- Trained staff on clinical software and applications
- Managed the performance improvement and quality assurance program of patient care through the Outcome Based Quality Indicators monitoring and performed ICD-9 coding of medical records
- Participated in the marketing and business development of the home health agency
0-5 years of experience
Responsible for a caseload of about 120, organized field staff of 250 Home Care Aides.
- Reported and documented all problems to supervisor and supervising registered nurse.
- Maintained, prepared and organized aide assignments, and checked the accuracy of time/leave requests against reports.
- Organized, prepared and scheduled all In-Services, maintained an accurate record of all cases that needed coverage.
- Maintained every patients schedule up to date for payroll adjustments.
- Accountable for writing up warnings during disciplinary meeting with Home Attendants.
- Mediator between patients and sides.
- Verify all lateness and absences, prepared aide evaluations.
0-5 years of experience
Assessing, planning, implementing and evaluating client care
- Coordinated a caseload of 50-70 patients. Conducted an assessment on each patient to identify additional needs
- Maintained a detailed clinical record in accordance with agency and regulatory standards
- Communicated information to all agencies and team members involved in the care of the client
- Monitored the provision of services through consistent review of clinical notes and conferences with involved disciplines
0-5 years of experience
Coordinated schedules of all staff.
- Ensured program was delivered in a caring and respectful manner.
- Performed management activities.
- Coordinated transportation of clients to appointments and activities.
- Ensured complete records of all client interactions, including complaints.
0-5 years of experience
- Managed more than one hundred twenty client cases
- Assigned, removed, and substituted home attendants on individual case basis
- Created and maintained roster of all available home attendants
- Mediated and resolved disputes between clients and employees
- Processed time sheets using on-line system
- Supervised designated home care companions
0-5 years of experience
- Managed and maintained all client files.
- Created and implemented a new portfolio prioritization process to optimize project execution and case coverage.
- Responsible for Accounts Payable and Payroll for Company.
- Produced and maintained data gathering reports, which produced qualitative and quantitative data for the company.
0-5 years of experience
- Served as the communications link between physician, patient and agency staff by conveying and documenting problems, changes, observations and other essential information.
- Developed a complete original plan of care based on the assessment and plan of care developed by Field Service Professionals then verified by the patient’s physician.
- Coordinated patient care with Field Services Professionals, Insurance Case Managers, patient’s Physician, Pharmacists, Nurses, and any other professionals involved with the patient’s care.
- Supported Field Service Professionals by contacting the physician and third party agencies to clarify/obtain service orders and authorizations for services.
- Monitored and documented all service provided as per local, state, federal and JCAHO standards.
- Participated in personal and staff development as well as Americare performance improvement activities.
- Preserved all patient rights and privacy.
- Was responsible for 45 – 55 Program Members
10+ years of experience
- General Clinic and Family Physician
- Developed the Home Care Service
- Decreased spending health insurance with the Home Care Service
- Established and maintained positive relationships with other area health care providers, physicians and family
0-5 years of experience
- Managed Visiting Nurse Service caseload of 80 cases including case intake from contracts.
- Verification and documentation of authorization for service, Aides complaints and incidents.
- Documentation of service changes and patients status.
- Scheduled, assigned and supervised Home Health Aides.
0-5 years of experience
- Educated patients and families regarding types of home care services available.
- Coordinated interventions with case managers, physicians and other health care team members.
- Evaluated needs and resources of patients regarding home care utilizing current knowledge of payer services.
- Reviewed referrals for eligibility and appropriateness of services recommending alternatives if needed to ensure continuity of care
0-5 years of experience
Screened, interviewed, hired, trained and supported 50+ direct care staff
- Coordinated required quarterly in-service training for all staff
- Developed and initiated electronic system to monitor services
- Processed employee time slips and employment information to ensure accurate billing
10+ years of experience
Primary responsibilities include coordinating home care services for the sick, elderly, and youth.
- Conducted in service training for Home Health Aides.
- Supervised Home Health Aides
- Prepared weekly/biweekly payroll for all Home Health Aides.
- Developed relationships and were responsible for dealing the following vendors, such as Dominican Sisters, United Hebrew, DSS, Hudson Valley, Etc.
- Conducted monthly home visits to home care clients.
0-5 years of experience
- Marketed to primary care physicians, specialists, discharge planners/social workers
- Detailed accounts on patient programs, respiratory issues, durable medical equipment, insurance reimbursement
- Coordinated lunch & dinner programs participated in preceptorships; arranged clinical in-services for physician’s staff
- Managed my revenue to goal
- Mentored other sales reps throughout my area as a Senior Account executive
0-5 years of experience
Correspond with staff nurses insuring accuracy in patients charts
- Validated all certificates and legal documents
- Refer all cases to contracted vendors
- Computed and processed all changes to patients records
- Resolve and addressed all personal issues regarding to patient
- Initiated and Maintained personal log for all verified documents regarding HHA
0-5 years of experience
Assigned Home Health Aides to care for elderly and disabled patients.
- Supervised Home Health Aide. As well as acted as a liaison for patient and aide.
- Interacted with various venders to maintain courteous and professional service.
- Scheduled all service hours and changes.
- Maintained compliance.
- Assisted with hiring home health aides.
- Audited files as needed.
0-5 years of experience
Implemented and coordinated all home health services required under numerous protocols established by the Pittsburgh Cancer Institute for delivery of safe and effective complex care in the home.
- Facilitated and served on several Ad-hoc committees in the establishment of protocols.
- In-serviced other agencies on various established protocols.
- Acted as a resource specialist providing needed care with limited access.
- Participated as lecturer in Pittsburgh Cancer Institute’s continuing education series.
0-5 years of experience
Coordinated and assigned Home Health Aides to provide continuous services to clients.
- Maintained clients and Home Health Aide schedules in HC Open accurately for billing and payment purposes.
- Filed incident reports and client complaints.
- Evaluated Home Health Aide work performance.
- Provided support and assistance to Home Health Aides dealing with difficult-to-service clients.
- Filed warnings and disciplined Home Health Aides as necessary.
0-5 years of experience
Obtained insurance authorizations as well as doctors’ and nurses’ orders
- Marketed services and recruited new clients; Accepted new hospital referrals and discharged patients
- Tracked and filled HHAs schedules, scheduled nurses’ visits and oversaw timesheets; Balanced accounts receivable
- Ensured coverage of all patient cases and answered nursing and patient inquiries
- Provided weekend coverage of on-call customer support and assisted with medical emergencies
0-5 years of experience
Obtained insurance authorizations as well as doctors’ and nurses’ orders
- Marketed services and recruited new clients; Accepted new hospital referrals and discharged patients
- Tracked and filled HHAs schedules, scheduled nurses’ visits and oversaw timesheets; Balanced accounts receivable
- Ensured coverage of all patient cases and answered nursing and patient inquiries
- Provided weekend coverage of on-call customer support and assisted with medical emergencies
10+ years of experience
Coordinated and assigned Home Care Workers to provide continuous services to client.
- Maintained clients and Home Attendant schedules in HC Open accurately for billing and payment purposes.
- Interviewed and hired Home Attendants for job placement.
- Filed incident reports and client complaints.
- Maintained documentation in clients’ records.
- Filed warnings, disability and worker’s compensation. Prepared employment job letters for Home Attendants.
- Evaluated Home Attendant work performance.
- Provided support and assistance to Home Care Workers dealing with difficult-to-service clients.
6-10 years of experience
Ensure that care is provided according to all relevant policies, procedures and regulations.
- Ensure that Home Care Workers are trained to administer the required care.
- Monitor and evaluate all tasks of the Home Care Worker and the program.
- Schedule work assignments with regard to Home Care Worker training and experience.
- Consult with family members and other support to ensure that care is on-going and that all clients needs are identified and met.
- Establish and maintain a current and accurate confidential client reporting system.
0-5 years of experience
- Collaborated with discharge planners, social workers and physicians to provide effective home care staffing and DME’s.
- Negotiated with PPO/HMO insurers on home care rates.
- Provided in-services to local hospitals in the Atlanta area and outpatient facilities on Visiting Nurse product line.
- Provided patient and family education on home care services.
- Participated in local health fairs.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
