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Medical Front Desk Receptionist Resume Samples
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0-5 years of experience
Responsible for processing all insurance claims, ICD- 9-CM medical coding, patient billing accounts receivables, collection issues and processed patient prescriptions requests
- Scheduled patient testing and treatment with multiple hospital facilities, followed-up for timely reports
- Applied payments and adjustments to patient accounts, processed deposits and maintained accurate records of all payments received
- Maintained strict confidentiality and HIPAA and OSHA certified
6-10 years of experience
Greeted all patients and registered accordingly into Misys System
- Moved patients through appointment as scheduled
- Collected all co-pays and payment using RealMed, scheduled appointments as needed
- Responded and complied to requests for information, completed clerical duties as assigned
- Ensured reception area was well maintained, neat and clean
- Safeguarded patient privacy and confidentiality
- Worked as a team with the nurses’ station, chemotherapy, lab, and medical records
0-5 years of experience
Scheduled patient appointments in person or by phone, maintained medical records, and verified insurance.
- Faxed, copied, and scanned appropriate documents and operated a multi-line phone system.
- Received patient insurance or cash payments, recorded them, and provided receipts to patients.
- Gathered new patient information visit by having them fill out forms and handled all incoming and outgoing mail.
0-5 years of experience
Greeted all patients and visitors in a pleasant manner.
- Maintained a record of all payments and credits on the billing system through Micro MD and EMR (Electronic Medical Records).
- Scheduled the appointments for the patients and informed the doctor accordingly.
- Managed a multi line phone system along with the patients in the waiting room.
- Ensured a neat and clean reception area at all times is maintained.
0-5 years of experience
Promoted customer satisfaction through appropriate interactions and responsiveness to customer needs.
- Determined donor suitability through initial check of accumulated data.
- Maintained donor records files an organized in an efficient manner.
- Answered and directed incoming calls, provided information, and handled patient inquiries.
0-5 years of experience
- Operated high volume multi-line phone system to schedule and confirm daily appointment.
- Managed receptionist desk by greeting patients, ensuring correct paperwork is completed and collected patient demographics for statistical analysis.
- Organized patient information in a manner consistent with the healthcare industry’s numerical coding system.
0-5 years of experience
- Responded to patients and visitor inquiries in a courteous manner
- Scheduled appointments and maintained doctor appointment book
- Facilitated patient flow by notifying the provider of patient arrival, delays, and communicating with patients and clinical staff
0-5 years of experience
Scheduled and registered new patients for new and follow-up appointments
- Verified patient demographics and insurance
- Explained practices and procedures to new patients
- Arranged for clinical nurses to check patients blood pressure, height and weight
- Ensured that all medical samples were correctly labeled, and filed away properly
- Arranged prescriptions for patients
- Made sure consulting rooms and surgery was fully stocked with essential supplies
- Organized meetings between practice staff and senior managers
0-5 years of experience
- Worked with up to 150 adolescent, adult and geriatric patients per shift.
- Triaged patients, took detailed medical histories and vital signs, and recorded chief complaint.
- Checked patients in and out, scheduled appointments, and verified insurance coverage.
- Entered clinical notes and demographic information utilizing UroChart and AllScript EMR software.
0-5 years of experience
Welcomed and greeted patients and visitors in person or on the telephone
- Optimized patients’ satisfaction and treatment room utilization by scheduling appointments
- Kept patient appointments on schedule by notifying provider of patient’s arrival
- Maintained patient accounts by obtaining, recording, and updating personal and financial information
0-5 years of experience
Politely greet patients and explain the practice procedures to new patients
- Meticulously collect patient demographic data
- Analyze health insurance benefits and verify insurance eligibility
- Schedule and confirm appointments
- Professionally handle incoming and outgoing correspondence
- Efficiently process requests for medical records for 250-400 patients a day
0-5 years of experience
- Answered Multi-line telephone system
- Reviewed and setup patient charts with all necessary documents
- Maintained accounts receivable records
- Received payments for all services rendered
0-5 years of experience
Attended phone calls, concluded the nature of calls and assisted callers to the proper
department.
- Demonstrated proficiencies in medical records and front-desk reception within a high-volume environment.
- Responsible for typing reports, memos and other correspondence.
- Excellent interpersonal, communication and customer service skills.
- Superb time management skill.
0-5 years of experience
- Greet patients, collect co-pays, previous balances, and co-insurances
- Receive telephone calls and provide relevant information to patients/providers
- Schedule and confirm appointments for 5 physicians and 2 nurse practitioners
- Perform clerical and administrative tasks
- Gained proficiency in understanding and applying medical terminology
0-5 years of experience
Greet, check in and register patients according to established protocols.
- Assist patients to complete all necessary forms and documentation.
- Maintain patient records and charts.
- Collect payments, report statistics as required.
- Label and distribute approved prescription appetite suppressants and supplements.
0-5 years of experience
Welcome patients and visitors by greeting patients and visitors, in person or on the telephone.
- Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information
- Analyze health insurance benefits and verify insurance eligibility.
- Obtain and record patients’ vital signs.
- Operate in patient check in and checkout role.
- Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Responsible for keeping the reception area clean and organized
- Process requests for medical records.
0-5 years of experience
Billed primary & secondary insurance companies.
- Schedule appointments for patients and handle all clerical duties as needed.
- Call patients regarding their balances and answer any questions they may have regarding billing issues.
- Answer all incoming call and filing of patient medical records.
- Handle all insurance verification along with all prescription calls to local pharmacies.
0-5 years of experience
- Responsible for answering and directing calls to appropriate staff.
- Skilled in computer applications such as MS Word, PowerPoint, Spreadsheet and the Internet.
- Excellent monitoring, organizational and supervisory skills.
- Perform the tasks of maintaining patient schedule by using the computer.
- Handle responsibilities of creating, distributing and updating daily patient schedule.
- Perform the tasks of preparing and maintaining files of patients.
0-5 years of experience
Assisted a practice of six OB-GYN physicians with the responsibilities of handling a multi line phone system, greeting visitors and patients and patient check in and out.
- Scheduling appointments, bookkeeping and billing tasks
- Insurance verification and acceptance of co-payments
- Handling of all correspondence and mail distribution
0-5 years of experience
- Accurate input of patient demographics, gathering medical insurance, verifying all necessary physician referrals, and obtaining insurance authorizations dwindled patient visit times.
- Explained financial options to patient before collecting and processing payments/refunds evoked customer appreciation.
- Navigated various computer programs enabling swift execution of administrative functions such as reception, clerical and switchboard operative work.
- Actively monitored emergency and non-emergency electronic video and audio signals to relay critical information to medical personal of patients in route orchestrating adjusting response time.
- Complied with hospital rules and HIPPA laws instructing patients on how to properly fill out and sign all relevant insurance and hospital release forms impeding the sharing of patient information.
- Aided Medical Staff with assignment of beds and carried out procedures to admit, transfer, or discharge patients earning “WOW†award and voted “Most Positive Personalityâ€.
0-5 years of experience
Greet patients and provide instructions.
- Perform clerical and administrative tasks.
- Collect patient demographic data.
- Receive telephone calls and provide relevant information.
- Schedule and confirm appointments.
0-5 years of experience
Perform clerical and administrative tasks
- Collect patient demographic data
- Analyze health insurance benefits and verify insurance eligibility
- Schedule and confirm appointments
- Handle incoming and outgoing correspondence
- Process requests for medical records
0-5 years of experience
- Responsible for arriving patients and checking out patients.
- Verifying demographic and insurance information.
- Answering and forwarding phone calls to the appropriate areas.
- Collecting co-payments and any past due balance that patient may have.
0-5 years of experience
- Responsible for checking patients in and out for providers
- Schedule appointments for patients and called patients with appointment reminders
- Verify insurance for patients prior to office visit
- Use multi-line telephone efficiently
- Greeted patients with respect and courtesy
- Certified to process Medicare applications for patients
6-10 years of experience
Schedule and confirm patient appointments
- Check-in patients, collect all personal, medical and insurance information when necessary
- Input all patient information into computer database
- Verify patients insurance and benefits
- Prepare patients charts
- Answered phone calls to answer questions, transfer calls, or take messages
- Call in or electronically send prescriptions for patients
- Processed and collected patients co-payments and balances
0-5 years of experience
- Greet visitors, ascertain purpose of visit, and answer and direct calls to appropriate staff.
- Manage the flow of information in the medical facility by handling patient check-ins and checkouts.
- Schedule and confirm patient diagnostic appointments, consultations and exams and organized paperwork.
6-10 years of experience
- Responsible for the check in process for new and existing patients, copay collections, any and all patient paperwork being properly filled out and entered into the system.
- Scheduling of any and all appointments for five doctors.
- Scanning of all medical records and importing properly into patient charts.
- Scheduled appointments with specialist and imaging for patients.
- Handled drug representatives and sampling.
- Responsible for getting proper information to billing and other departments for patients billing, referrals, insurance verification.
- When necessary, provided patients and other specialist with medical records when requested.
- Handle validation of referrals when needed.
- Responsible for check out process before patient’s departure, handling scheduling of follow up appointments or for testing in our office.
- Handled intervention between patients, doctors and office manager.
0-5 years of experience
- Check-in patients, collecting all personal, medical, and insurance information necessary.
- Input all patient information into computer database and file confidentially.
- Provide secretarial services such as copying, faxing, filing, sorting mail, etc.
- Track inventory of office and medical supplies, and place orders when necessary.
- Receive deliveries and put away all supplies in appropriate places.
- Schedule and confirm patient appointments. Answered phone calls to answer questions, transfer calls, or take messages.
- Processing statements, insurance paperwork, and payments and recorded in patient file
- Handle incoming and outgoing correspondence
0-5 years of experience
- Handle medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers and Medicaids.
- Keep frequent communication between patients, staff, physician, and laboratory staff.
- Plan medical screenings and following ups of the patients to get the results.
- Answer to precedence issues to make certain the timely referral of immediately required medical care.
- Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities.
- Perform responsibilities of registering patients by following the protocols of the organization.
- Responsible for checking and verifying the accuracy of medical record and insurance information of patient.
- Perform essential clerical tasks like faxing, e-mail, and data entry.
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Medical Front Desk Receptionist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
