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Additional Healthcare Support Resume Samples
Medical Front Desk Receptionist Resume Samples
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0-5 years of experience
Responsible for processing all insurance claims, ICD- 9-CM medical coding, patient billing accounts receivables, collection issues and processed patient prescriptions requests
- Scheduled patient testing and treatment with multiple hospital facilities, followed-up for timely reports
- Applied payments and adjustments to patient accounts, processed deposits and maintained accurate records of all payments received
- Maintained strict confidentiality and HIPAA and OSHA certified
6-10 years of experience
Greeted all patients and registered accordingly into Misys System
- Moved patients through appointment as scheduled
- Collected all co-pays and payment using RealMed, scheduled appointments as needed
- Responded and complied to requests for information, completed clerical duties as assigned
- Ensured reception area was well maintained, neat and clean
- Safeguarded patient privacy and confidentiality
- Worked as a team with the nurses’ station, chemotherapy, lab, and medical records
0-5 years of experience
Scheduled patient appointments in person or by phone, maintained medical records, and verified insurance.
- Faxed, copied, and scanned appropriate documents and operated a multi-line phone system.
- Received patient insurance or cash payments, recorded them, and provided receipts to patients.
- Gathered new patient information visit by having them fill out forms and handled all incoming and outgoing mail.
0-5 years of experience
Greeted all patients and visitors in a pleasant manner.
- Maintained a record of all payments and credits on the billing system through Micro MD and EMR (Electronic Medical Records).
- Scheduled the appointments for the patients and informed the doctor accordingly.
- Managed a multi line phone system along with the patients in the waiting room.
- Ensured a neat and clean reception area at all times is maintained.
0-5 years of experience
Promoted customer satisfaction through appropriate interactions and responsiveness to customer needs.
- Determined donor suitability through initial check of accumulated data.
- Maintained donor records files an organized in an efficient manner.
- Answered and directed incoming calls, provided information, and handled patient inquiries.
0-5 years of experience
- Operated high volume multi-line phone system to schedule and confirm daily appointment.
- Managed receptionist desk by greeting patients, ensuring correct paperwork is completed and collected patient demographics for statistical analysis.
- Organized patient information in a manner consistent with the healthcare industry’s numerical coding system.
0-5 years of experience
- Responded to patients and visitor inquiries in a courteous manner
- Scheduled appointments and maintained doctor appointment book
- Facilitated patient flow by notifying the provider of patient arrival, delays, and communicating with patients and clinical staff
0-5 years of experience
Scheduled and registered new patients for new and follow-up appointments
- Verified patient demographics and insurance
- Explained practices and procedures to new patients
- Arranged for clinical nurses to check patients blood pressure, height and weight
- Ensured that all medical samples were correctly labeled, and filed away properly
- Arranged prescriptions for patients
- Made sure consulting rooms and surgery was fully stocked with essential supplies
- Organized meetings between practice staff and senior managers
0-5 years of experience
- Worked with up to 150 adolescent, adult and geriatric patients per shift.
- Triaged patients, took detailed medical histories and vital signs, and recorded chief complaint.
- Checked patients in and out, scheduled appointments, and verified insurance coverage.
- Entered clinical notes and demographic information utilizing UroChart and AllScript EMR software.
0-5 years of experience
Welcomed and greeted patients and visitors in person or on the telephone
- Optimized patients’ satisfaction and treatment room utilization by scheduling appointments
- Kept patient appointments on schedule by notifying provider of patient’s arrival
- Maintained patient accounts by obtaining, recording, and updating personal and financial information
0-5 years of experience
Politely greet patients and explain the practice procedures to new patients
- Meticulously collect patient demographic data
- Analyze health insurance benefits and verify insurance eligibility
- Schedule and confirm appointments
- Professionally handle incoming and outgoing correspondence
- Efficiently process requests for medical records for 250-400 patients a day
0-5 years of experience
- Answered Multi-line telephone system
- Reviewed and setup patient charts with all necessary documents
- Maintained accounts receivable records
- Received payments for all services rendered
0-5 years of experience
Attended phone calls, concluded the nature of calls and assisted callers to the proper
department.
- Demonstrated proficiencies in medical records and front-desk reception within a high-volume environment.
- Responsible for typing reports, memos and other correspondence.
- Excellent interpersonal, communication and customer service skills.
- Superb time management skill.
0-5 years of experience
- Greet patients, collect co-pays, previous balances, and co-insurances
- Receive telephone calls and provide relevant information to patients/providers
- Schedule and confirm appointments for 5 physicians and 2 nurse practitioners
- Perform clerical and administrative tasks
- Gained proficiency in understanding and applying medical terminology
0-5 years of experience
Greet, check in and register patients according to established protocols.
- Assist patients to complete all necessary forms and documentation.
- Maintain patient records and charts.
- Collect payments, report statistics as required.
- Label and distribute approved prescription appetite suppressants and supplements.
0-5 years of experience
Welcome patients and visitors by greeting patients and visitors, in person or on the telephone.
- Keep medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
- Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information
- Analyze health insurance benefits and verify insurance eligibility.
- Obtain and record patients’ vital signs.
- Operate in patient check in and checkout role.
- Optimize patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Responsible for keeping the reception area clean and organized
- Process requests for medical records.
0-5 years of experience
Billed primary & secondary insurance companies.
- Schedule appointments for patients and handle all clerical duties as needed.
- Call patients regarding their balances and answer any questions they may have regarding billing issues.
- Answer all incoming call and filing of patient medical records.
- Handle all insurance verification along with all prescription calls to local pharmacies.
0-5 years of experience
- Responsible for answering and directing calls to appropriate staff.
- Skilled in computer applications such as MS Word, PowerPoint, Spreadsheet and the Internet.
- Excellent monitoring, organizational and supervisory skills.
- Perform the tasks of maintaining patient schedule by using the computer.
- Handle responsibilities of creating, distributing and updating daily patient schedule.
- Perform the tasks of preparing and maintaining files of patients.
0-5 years of experience
Assisted a practice of six OB-GYN physicians with the responsibilities of handling a multi line phone system, greeting visitors and patients and patient check in and out.
- Scheduling appointments, bookkeeping and billing tasks
- Insurance verification and acceptance of co-payments
- Handling of all correspondence and mail distribution
0-5 years of experience
- Accurate input of patient demographics, gathering medical insurance, verifying all necessary physician referrals, and obtaining insurance authorizations dwindled patient visit times.
- Explained financial options to patient before collecting and processing payments/refunds evoked customer appreciation.
- Navigated various computer programs enabling swift execution of administrative functions such as reception, clerical and switchboard operative work.
- Actively monitored emergency and non-emergency electronic video and audio signals to relay critical information to medical personal of patients in route orchestrating adjusting response time.
- Complied with hospital rules and HIPPA laws instructing patients on how to properly fill out and sign all relevant insurance and hospital release forms impeding the sharing of patient information.
- Aided Medical Staff with assignment of beds and carried out procedures to admit, transfer, or discharge patients earning “WOW†award and voted “Most Positive Personalityâ€.
0-5 years of experience
Greet patients and provide instructions.
- Perform clerical and administrative tasks.
- Collect patient demographic data.
- Receive telephone calls and provide relevant information.
- Schedule and confirm appointments.
0-5 years of experience
Perform clerical and administrative tasks
- Collect patient demographic data
- Analyze health insurance benefits and verify insurance eligibility
- Schedule and confirm appointments
- Handle incoming and outgoing correspondence
- Process requests for medical records
0-5 years of experience
- Responsible for arriving patients and checking out patients.
- Verifying demographic and insurance information.
- Answering and forwarding phone calls to the appropriate areas.
- Collecting co-payments and any past due balance that patient may have.
0-5 years of experience
- Responsible for checking patients in and out for providers
- Schedule appointments for patients and called patients with appointment reminders
- Verify insurance for patients prior to office visit
- Use multi-line telephone efficiently
- Greeted patients with respect and courtesy
- Certified to process Medicare applications for patients
6-10 years of experience
Schedule and confirm patient appointments
- Check-in patients, collect all personal, medical and insurance information when necessary
- Input all patient information into computer database
- Verify patients insurance and benefits
- Prepare patients charts
- Answered phone calls to answer questions, transfer calls, or take messages
- Call in or electronically send prescriptions for patients
- Processed and collected patients co-payments and balances
0-5 years of experience
- Greet visitors, ascertain purpose of visit, and answer and direct calls to appropriate staff.
- Manage the flow of information in the medical facility by handling patient check-ins and checkouts.
- Schedule and confirm patient diagnostic appointments, consultations and exams and organized paperwork.
6-10 years of experience
- Responsible for the check in process for new and existing patients, copay collections, any and all patient paperwork being properly filled out and entered into the system.
- Scheduling of any and all appointments for five doctors.
- Scanning of all medical records and importing properly into patient charts.
- Scheduled appointments with specialist and imaging for patients.
- Handled drug representatives and sampling.
- Responsible for getting proper information to billing and other departments for patients billing, referrals, insurance verification.
- When necessary, provided patients and other specialist with medical records when requested.
- Handle validation of referrals when needed.
- Responsible for check out process before patient’s departure, handling scheduling of follow up appointments or for testing in our office.
- Handled intervention between patients, doctors and office manager.
0-5 years of experience
- Check-in patients, collecting all personal, medical, and insurance information necessary.
- Input all patient information into computer database and file confidentially.
- Provide secretarial services such as copying, faxing, filing, sorting mail, etc.
- Track inventory of office and medical supplies, and place orders when necessary.
- Receive deliveries and put away all supplies in appropriate places.
- Schedule and confirm patient appointments. Answered phone calls to answer questions, transfer calls, or take messages.
- Processing statements, insurance paperwork, and payments and recorded in patient file
- Handle incoming and outgoing correspondence
0-5 years of experience
- Handle medical front desk in computerized and manual scheduling, billing, and health/insurance records supervision, including main carriers and Medicaids.
- Keep frequent communication between patients, staff, physician, and laboratory staff.
- Plan medical screenings and following ups of the patients to get the results.
- Answer to precedence issues to make certain the timely referral of immediately required medical care.
- Handle the tasks of organizing and maintaining medical forms and office stationary required for front desk activities.
- Perform responsibilities of registering patients by following the protocols of the organization.
- Responsible for checking and verifying the accuracy of medical record and insurance information of patient.
- Perform essential clerical tasks like faxing, e-mail, and data entry.