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Patient Service Associate Resume Samples
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0-5 years of experience
Provides patient services.
- Checking patients in and out for their appointments.
- Scheduling patients for MRI, physical therapy, orthopedic doctor, follow up appointments.
- Collect co pays and other payments the patient owes.
- Responsible for adding insurances and providing patient with co pay amounts and other payments.
- Responsible for making appointments and arriving the athletes for the athletic trainers. Also, making sure the athletes sign the appropriate paper work for maestro care.
0-5 years of experience
Key patient insurance information, demographics, payment type, and billing
- Identify and collect co-pays, previous balances, if any, and reconcile patient payments received to record on receipt journal
- Review all billings sheets to ensure they contain necessary information needed to create a claim
- Answer telephones using correct telephone etiquette at all times, recording messages, handling questions, and transferring incoming calls appropriately
0-5 years of experience
Provide check in and check out services to patients.
- Schedule new and return visits.
- Maintain and update appointment schedules based on change in availability of medical staff.
- Collect cash and credit card payments from patients using established guidelines.
- Determine the necessity within guidelines for immediate attention conditions.
- Assist with scheduling patient referrals and orders.
- Reconcile clinic cash collections daily.
- Provide phone coverage for call center in clinical area.
- Instruct patients on preparations needed for appointments.
- Reminder calls for upcoming appointments.
0-5 years of experience
- Answer telephones upbeat attitude
- Triage phone calls, make follow up calls to patients and doctor offices
- Make patients charts, document
- Updated case managers and doctors on patients
- Assist nurse with patients, reports, medication ordering, etc.
- File patient paper work
- Keep confidentially of patients
- Verify if patients have active insurance
- Keep the office clean and neat
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Patient Service Associate
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
