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Hotel Front Desk Receptionist Resume Samples
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0-5 years of experience
Friendly and professional demeanor front desk receptionist with the desire to help others.
- Welcomed guests upon entry to the hotel, assisted with check in and check out.
- Answered phones, booked reservations, respond to emails and electronic reservations.
- Kept records of occupied rooms and guests’ accounts.
- Prepared check out receipts and collected payments from departing guests.
0-5 years of experience
Registered guests and took the correct and needed information for complete registration.
- Made sure that credit cards being offered by clients for payments are valid.
- Issued room keys to guests and made certain that keys issued are correct.
- Introduced amenities and services to guests for their information and guidance.
- Encoded and organized pertinent information and data into the computer
- Recorded the expenditure of the guests and added it to the guests’ bill of payment.
- Collected payment from guests during checking out and made sure they leave the premises safely.
- Assisted visitors and guests registered in the hotel.
- Guaranteed guests of a full hospitable service that would entice them to visit the hotel again
0-5 years of experience
Welcoming and processing guest check-in and check-out
- Responsible for guest reservations, monitoring guest emails and email inquiries, including assisting current and future guest local travel arrangements
- Ability to work under pressure and manage and resolve guest issues or complaints
- Direct experience with maintaining reservation system, room assignment and processing hotel documents
- Coordinating conference and meeting space areas based on the requirements and handling event planning issues.
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Hotel Front Desk Receptionist
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
