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0-5 years of experience
Managed 30 Customer Service Representatives (CSRs) with weekly one on ones, and daily check in and out procedures. Presided over daily routes, reroutes, and delivery schedules. Follow up call to customers who were serviced and customers who were not serviced. Reported daily and weekly location’s numbers and worked closely with Operations, Sales, and General Managers.
- Scheduled over 400 customers’ shredding services in Maryland, Northern Virginia, and the Washington, DC regions.
- Trained employees on the Occupational Safety and Health Administration (OSHA), Equal Employment Opportunity Commission (EEOC), and the National Association for Information Destruction (NAID) procedures.
- Interviewed and effectively participated in the hiring and termination of employees.
- Performed monthly and annual Customer Service Representatives’ performance reviews.
0-5 years of experience
Directed recruiting efforts for Intel by providing leadership to staff the various factory modules with the most qualified college interns. Worked closely with colleges/universities and recruiters throughout the U.S. to accomplish staffing goals.
- Redesigned and streamlined the review and hiring process previously used and improved the overall quality and retention of the hired interns
- Facilitated the hiring and new hire orientation for interns; and worked with engineering departments in the development of training requirements
- Presented the company’s overall total compensation package and career development opportunities
- Worked with engineering to develop project plans with set goals and required report outs at the time of departure
- Developed a review process for both employer and employee, to enable the creation of a pipeline for returning interns or permanent employees
0-5 years of experience
Recruited for high quality candidates through efficient use of the applicant tracking system (ATS) and effective sourcing for high volume, technical environmental roles
- Effectively managed high volume recruitment activities during peak hiring season (from seasonal to senior technical) reported on status, analyzed challenges and participated in maintaining team reports
- Successfully employed varied sourcing techniques to develop a pool of qualified candidates in advance of need and to build a pipeline of candidates for highly specialized, high volume and tough to fill positions
- Engaged in high-touch ongoing (including remote) consultation with hiring managers on staffing needs, required qualifications and other important considerations in developing job announcements and in evaluating candidates
- Proactively engaged and communicated regularly with managers and candidates throughout the recruiting process
- Engaged in a timely review of a high volume of resumes, effectively evaluated
- Participated in the development and delivery of future training for hiring managers
0-5 years of experience
Maintained active contact between company management, clients, subcontractors, and city administration
- Scheduled work pertinent to current progress for subcontractors and company employees
- Directly reported issues to CEO and promoted swift resolution by contributing ideas
- Ensured constant stream of progress in a high pressure construction environment with constant interruptions and distractions
- Accompanied city officials during inspections to assure compliance to building codes
- Educated employees on safety procedures via bi-weekly safety meetings to reduce injury and liability issues
- Performed HR/recruiting duties: made job descriptions, executed searches, conducted interviews, and contributed to offer decisions
- Trained new employees and briefed them on the progress and work yet to be done on current projects
0-5 years of experience
Coordinated with recruiting department to run a number of career fairs and establish role assessments
- Hired over 200 employees meeting all contract obligations; associates, shift supervision and management
- Created program standards (i.e. processes, policies, structure) and lead the program during its inception.
- Developed quality form and processes to uphold ISO certification and contract obligations
0-5 years of experience
Recruitment and selection of independent subcontractors to perform property maintenance, repairs, remodels and renovations on foreclosed homes in 3 New England states.
- Job marketing through use of on-line job boards, create effective employment ads, hiring incentives and referral programs.
- Prepare new employees for assignments by conducting orientation and training. Monitor employee work order completion rates and provide coaching to improve productivity and quality issues.
- Designed and implemented database tracking candidates by geographical area.
- Average new hire of 2.4 weekly to achieve required staff levels.
- Initiated coaching and counseling to improve employee retainment.
0-5 years of experience
Provided assistance to the inspectors in the field and handled all communication between the field managers and clients
- Reviewed all incoming resumes and sorted accordingly
- Called and phone interviewed all potential candidates
- Implemented a call back plan and system for handling all available inspectors to ensure and maintain current relationships
- Maintained database of potential Inspectors available for hire
- Maintained all excel spreadsheets for job location and job folder tracking with precise accuracy. All completed job folders were scanned, saved and delivered to the client in a timely manner
- Took all request for need inspectors and placed accordingly, usually working with a tight time frame to meet the client’s needs.
- Maintained relations with the Gas Companies Representatives and Construction Foreman
- Insured that all Operator Qualifications for each Inspector have been met
0-5 years of experience
Source and review candidate resumes for position qualification determination.
- Interview candidates, provide salary data, negotiate salaries, and provide offers to qualified candidates.
- Attend Job/Career Fairs, identify potential candidates and provide directions for applying to open positions.
- Set yearly staffing goals for a team of four recruiters based out of Washington, D.C.
- Use Recruitmax and TALEO applicant tracking system databases to create and organize requisitions, approve offers, and approve position descriptions.
- Created a staffing and recruitment database resulting in a contract award of $76 million and subsequently provided a full staff of over 80 personnel.
- Assisted with drafting and developing contracting Request for Proposals (RFP).
- Provide management and leadership to 88 full-time employees regarding all aspects of employment, to include: required company training compliance, security clearance updates, periodic reviews, personnel improvement plans, termination, and contract updates/requirements.
0-5 years of experience
- Collaborated with the Executive Director on setting a new Transportation company carrier authority and first terminal
- Created company’s contracts, applications, verification forms, safety forms, P&L sheets, payroll and collections.
- Conducted preliminary Interviews, prescreened, hired and trained company’s employees and contractors
- Prepared contractors or employees qualification files and reviewed all files for accuracy before filing
- Assisted Safety Director with conducting Safety training for new drivers and employee orientations
- Answered telephones, direct calls and took messages
- Ordered office supplies as needed on a monthly basis and maintained Inventory
0-5 years of experience
Managed team of five staff and comprehensively single handedly supported franchise owner
- Worked directly with Senior Executive Staff
- Practiced full-cycle recruiting all new staff by using career boards such as Indeed, Linkedin, Career Builder and Monster.
- Sourced, interviewed, coached and hired new Marketing Account Executives
- Enhanced sales team productivity by comprehensively managing each staff member
- Managed accounting of all 500 clients as well as new clients
- Created invoices, statements and decreased Accounts Receivables by $50,000 in three months
- Efficiently strategized order of mailing to be mailed to over 170,000 homes
- Maintained relationships with other co-ops and franchises to enhance customer usage
- Effectively decked clients each month, getting the highest amount of exposure in front consumers
- Scheduled meetings, reviews and travel arrangements
0-5 years of experience
Directed and lead all training and hiring of both new and veteran sales agents
- Processed new hire employment applications and performed group and individual hiring interviews
- Coordinated new hire trainings and assisted in the training of shift leaders for entry into management staff
- Performed sales technique and new product training for all current sales representatives
- Delegated responsibilities between the assistant sales trainer and sales coach
- Edited sales scripts used for inbound call handling
- Communicated with various clients and implemented changes necessary to meet and exceed goals and benchmarks
- Created excel spreadsheets in order to track both individual agent and overall client development
- Attended trade shows and met with clients and companies in order to generate new business
0-5 years of experience
Strong knowledge of Human Resources regulations, laws and best practices
- Responsible for hiring more than 50% of Macy’s seasonal staff for holiday season over a 6 week period (243 seasonal hires)
- Working closely with departments to identify specifications to recruit candidates and hire new employees
- Provide leadership to all team members that focuses on a high energy, high morale with customer service as the top priority
- Expertise in working with PeopleSoft, Lotus programs, background checks, scheduling, and data entry
- Facilitating communication to hiring departments: demonstrating guidance and advising
0-5 years of experience
Directed general restaurant operations in one of the high volume cafes
- Supervised day-to-day shift activities and oversaw 10-15 team members per shift
- Utilized all Panera training materials including Breaducation/e-learning courses
- Monitored food quality on a daily basis using zone checklists and temperature logs
- Supervised food preparation and provided daily supervision to food personnel to ensure compliance with Serve-Safe and Department of Health regulations
- Inspected restaurant daily to ensure high quality food, presentation and cleanliness FOH and BOH
- Oversaw cash handling and credit card policies and procedures
- Daily Inventory
- Review employment applications and perform interviews
6-10 years of experience
Managed seven clinics employing ten veterinarians, twenty-five technicians, and six call center receptionists.
- Traveled to all [company name] locations, identifying problems and implementing changes in an effort to provide an excellent standard of care.
- Refocused company standards to emphasize exceptional customer service at all times.
- Attended veterinary technician and management courses at the North American Veterinary Conference in 2013 and the American Animal Hospital Association conference in 2012.
- Created a Power Point presentation for entry-level veterinary assistants on basic tasks. (directional planes, animal restraint, differences between syringes/needles/blood collection tubes/etc., intubation, heartworm/flea/tick education)
- Opened an online store through Vets First Choice where approximately 60,000 established clients could order prescription items.
- Established an online appointment request system for new and existing clients.
- Proficient in all areas of the hospital.
6-10 years of experience
Phoned, screened and interviewed applicants for possible employment.
- Successfully conduct drug testing, pending results of drug test complete all necessary paperwork needed for employment, including any and all tax credits.
- Supervised a staff of 350 or more, determine salaries of new hires, resolve any conflicts involving associates, and take care of customer’s complaints.
- Conducted orientations and proper training for new hires, Explain company policies and procedures.
- Informed applicants of their acceptance of or rejection.
- Kept accurate records of all associates who work in store that included terminations.
0-5 years of experience
Responsible for: All daily operations of a large spa Managing 16 people
- Training, scheduling and supporting all team members. Interviewing, providing leadership and mentoring team member to ensure their personal and professional goals are reached.
- Planning, evaluating, and oversight of all spa expenses and coding/entering invoices for payment.
- Attending required meetings to discuss spa goals, budgets, and overall growth.
- Month end close: running month end reports and working with accountants to deliver accurate financial reports to owners.
0-5 years of experience
Research market to identify region specific needs
- Negotiate and secure contract with hospitals to provide qualified Health Care Providers through the use of persuasive selling tactics
- Source and recruit qualified Operating Room Nurses to satisfy client requests by making on average 70-100 outbound calls daily
- Pitch and close candidates on specific requisitions; successfully closing on average nine out of ten deals
- Maintain gross margin of 36% or higher on any contract closed; company average is 25%
0-5 years of experience
Respond to applicants in three regions, review resumes, conduct interviews, make hiring decisions
- Ensure new hire documentation is complete and enter information into database
- Respond to employee concerns in a timely manner
- Provide constructive feedback to managers and conduct informational web seminars
0-5 years of experience
Review up to 80 applications per month. Screening criteria includes passing score on integrity test, open/flexible availability, and experience.
- In charge of recruiting by attending college campuses, engaging with over 50 potential
- Schedule and conduct up to 40 single/group interviews per month during peak season.
- Complete applicants reference checks through contacting professional references to verify
- Conduct on-boarding and orientation for 4-8 new hires on a weekly basis that includes
- Responsible for giving associates constructive feedback along with coaching and developing their behaviors focused on driving sales. Monthly follow-up as necessary.
0-5 years of experience
Source, review and interview qualified applicants
- Manage full-cycle recruiting process for 18 cities across 4 states to meet staffing goals
- Compile staffing reports for business leaders for key staffing initiatives
- Provided assessments for potential candidates
- Recommend new approaches in processes for continual improvements in efficiency
10+ years of experience
Completed weekly schedules for all 100+ crew members.
- Hiring/Training manager.
- Certified Shift manager
- Promptly and empathetically handled guest concerns and complaints.
- Demonstrated honesty and respect while interacting with guests, team members and managers.
- Provided excellent customer service.
- Cross-trained and coordinated positioning according to scheduling
- Performed all position responsibilities accurately and in a timely manner.
- Reported to each shift on time and ready to work.
0-5 years of experience
Direct merchandising presentation, restocking and recovery to maximize productivity
- Direct client service efforts and operations per company standards and coach associates to increase transactions
- Ensure attainment of sales, payroll and inventory goals
- Attend district conferences, conference calls and trainings, and disseminated acquired knowledge to staff
0-5 years of experience
Online, front line marketing and recruiting.
- Prioritizing numerous resumes in a timely manner.
- Schedule interviews for qualifying candidates
- Completing the interview and hiring process with each candidate.
- Organize employee orientation and schedule training.
- Conduct an average of 20-35 interviews per week.
10+ years of experience
- Monitor property for any physical hazards or acts/omissions that would jeopardize the safety of the customers and employees.
- Write incident reports and follow up on all reported incidents/violations of regulations and controls.
- Managed a large group of employees daily to ensure all policies and procedures were enforced and maintained.
- Prepare and make special inspections when needed.
- Monitor money transfers and cash drop procedures.
- Resolved customer complainants.
- Interviewed candidates’ for employment and scheduled training for employees.
- Managed payroll by ensuring correct staffing levels to meet business demands.
- Ensured employees were properly trained-identified critical training needs and requirements. Conducted ongoing training for the staff.
- Performed employee evaluations and appraisals.
10+ years of experience
Preparing and dispensing prescribed medications for patients
- Inventory and track medication and supply orders, and follow up on payments and other administrative tasks.
- Maintain a schedule for the floater technicians.
- Knowledge in pharmaceutical services as obtained through formal training.
- Certified with a national/state local pharmacy board
10+ years of experience
Hiring IT professional for Multinational company Projects.
- Generating the Job Descriptions, Screening the candidate as per requirements.
- Assigning the projects to the candidate as per their qualification.
- Evaluating over 100’s of Resumes per day for potential candidates by mounting new strategies.
- Managing and connecting with external recruiting agencies.
- Attending Job fairs to evaluate potential candidates.
- Taking Charge of the entire Recruitment Process.
0-5 years of experience
Review resumes and pre-screen candidates through telephone interviews.
- Obtain key information from candidates through a five step interview process to see if they are a good fit for the company.
- Maintain files and paperwork for all candidates and new hires as well as agents’ sales.
- Keep track of bookings and hires using Excel and Google Drive.
6-10 years of experience
Manage Team of 15+ Employees
- All Onboarding and off boarding expectations and training
- Energetic professional with a reputation for prompt response and follow up to ensure customer/employee satisfaction
- Technology and Operations Testing
0-5 years of experience
Attract employees who best fit a job description and have the greatest potential to become valuable additions to the company
- Work with hiring manager to develop recruiting plans and write job descriptions
- Represent employer at public events, such as job fairs and community job outreach programs
- Screening applicants, interview potential hires, writing offer letters, conducting reference checks and negotiating contracts
- Plan and schedule meeting with clients and candidates
- Responds to various inquiries both external and internal, manage all forms of communication via social media, email, phone calls etc.
- Organize and accurately maintain filing system of confidential information
- Strong organizational, planning and time management skills
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
0-5 years of experience
- Taught new employees campaign pitch and successful strategies to achieve maximum results.
- Maintained employee personal files and records.
- Assist with benefit payroll and sorting/mailing payroll checks for distribution.
- Conduct interviews and hire new staff and manage the campaign staff.
- Conduct work reports on employees and advise employer when termination is needed. Terminate employees if necessary.
0-5 years of experience
Maintain organization staff by recruiting, testing, and interviewing; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
- Prepare employees for assignments by conducting orientation and training programs.
- Scheduling and conducting job evaluations.
- Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
- Assist employees in understanding their benefits.
- Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
- Maintain historical human resource records by designing a filing system; keeping past and current records.
- Formerly completed human resource operational requirements by scheduling and assigning employees; followed up on work results.
0-5 years of experience
- Handled all word processing and typing.
- Entered data for reports, production items, shipping, and inventory.
- Maintained computerized inventory of all parts, supplies, and products.
- Answered the telephone and represented the company in a professional and businesslike manner.
0-5 years of experience
Organize all office equipment, supplies and budget for office as a office manager
- Assist editor in chief for any subjects
- Hiring people for all departments, train them, give them direction for work and organize their schedule
- Contact to PR for fashion brands such as Louis Vuitton, Gucci, Prada etc. to get samples for editorial shoot and respond large amount of emails
0-5 years of experience
Constant customer interaction and customer service skills.
- Read resumes, recruited, and trained employees for job duties.
- Used all Social Media sites to advertise specials, promote deals, and market the company
- Learned efficient verbal, nonverbal, and intercultural communication skills.
- Can communication well in all types of verbal interactions; Professional, casual, negotiable, group etc.
- Learned about the sections in the Human Resource department. I have a thorough understanding on what it takes to source, recruit, train, and staff newly hires in regard to multiple business strategies.
- Compensation in HRM, Global HRM, Training and Development.
0-5 years of experience
- Responsible for staffing for 37 AT&T Retail Store including a headcount of 428 total employees.
- Conduct face to face behavioral based interviews for both internal and external candidates.
- Assist in conducting and scheduling second and third interviews with Retail Manager and Area Retail Manager.
- Work with local and regional leadership teams to manage and adjust headcount when business need change.
- Work with local leadership team to forecast employee attrition to proactively onboard new employees.
- Work Job Fair Events at local Chamber of Commerce and local Colleges and Universities.
- Manage multiple candidate selection process.
- Targeted Selection Certified in 2013.
0-5 years of experience
Hired new employees
- Trained new employees
- Advertised job listings on internet
- Assisted in opening new branch
10+ years of experience
- Perform extensive project management functions including store grocery ordering, deli and fountain ordering, hiring and oversight, facility and staffing management, and detailed budget hours analysis
- Count large sums of cash on a daily basis, complete paperwork on a time schedule, do inventory count on deli and fountain items, grocery items, tobacco, and beer products
- Plan sales associate meetings for cashiers, cooks and servers under tight time constraints with positive results
- Complete monthly one-on-one evaluations and complete payroll weekly
0-5 years of experience
Create and place hiring advertisements online
- Screen potential prospects over the phone regarding sales positions
- Schedule daily interviews
- Interviewed potential prospects for sales positions
- Make group hiring decisions for the company
- Set appointments for insurance agents
0-5 years of experience
Responsible of staff hiring and product training
- Monitor and supervise team on sales floor including assigning individual goals
- Facilitates daily meetings to encourage sales
- Implemented Omni-channel services to enhance customer experience
6-10 years of experience
Facilitate hiring for the entire store
- Work with both the store manager as well as the department managers in finding employees that will be a good fit for the company
- Submit all necessary human resource documents to my hiring supervisor accurately and on time
- Assist customers throughout the store
- Operate the check stand and customer service counter
- Restock of items
- Occasional management shifts which included management of other employees throughout the store
0-5 years of experience
Manage the calendar for the Hiring Manager
- Schedule potential candidates for interviews
- Compose and send emails pertaining to hiring of new staff
- Act as a liaison between the Hiring Manager and clients
- Generate weekly reports detailing performance
- Manage some administrative duties
- Travel with Hiring Manager to attend client presentations and overview sessions
10+ years of experience
Perform varies duties such as: Provide Front Desk Phone Support-answering phone System, database entry, printing labels, updating demographics, sorting and filing activities and merging patient records.
- Verifying insurance for all new and existing patients. Ensuring insurance is up to date, accurate, valid and in good standing prior to each office visit.
- Verifying worker compensation benefits for all new and existing patients. Ensuring all the necessary and valid paperwork is confirmed and in good standing prior to each office visit.
- Quality Assurance Specialist. Ensuring medical office meets all Quality Assurance guidelines and standards.
- Organize work schedule in a constantly changing work environment: Improve workflow, increase office efficiency and maximize efforts.
- Perform one on one contact with new and existing patients for the sole purpose of scheduling 280 patient appointments weekly, collecting non-insurance payments, qualifying/updating medical insurance and financial eligibility.
- Scheduling out of office patient appointment for: MRI’s, Diagnostic Scans,
- Scheduling on premise MRI appointments which include but not limited to: Scheduling appointment time, pre-qualifying patients, collecting non-insurance payments, verifying medical insurance eligibility.
- Speaking one on one daily to various medical offices arranging patient appointments along with effectively handling any problems with patient appointments.
- In Charge of Maintaining and tracking of all patient files to ensure they are returned to their assigned location and maintained with up to date informational material.
0-5 years of experience
Assist customers with purchases.
- Operate cash register.
- Sell AT&T and Sprint cellular phones.
- Schedule employee hours.
- Chart employee payroll.
- Oversee general operation of store.
- Interview and hire new employees.
- Solve customer related issues.
0-5 years of experience
Review all applications and identify potential hires, conduct all interviews. Conduct and compete all training of new and current associates.
- Maintaining positive customer service results, including documenting and logging stores results. Completing action plans for improvement, when necessary.
- Full Manager experience, including schedule making, time keeping, handling and reading monies and deposits, document maintaining, bookkeeping.
- Driving and maintaining company credit card results. Compiling and maintaining all store results.
0-5 years of experience
Specializing in High Volume Retail and Sales Recruiting
- Specializing in High Volume Retail and Sales Blue Edge RPOes Recruiting
- Full Cycle Recruiting, interview, screen and hire Retail Events Specialists.
- Sourced candidates through Kenexa, application tracking system, networking, cold calling and job boards. Establish strong relationships with internal management and clients in the Retail Industry.
- Met and exceed daily, weekly and monthly quotas.
- Hired after screening candidates that meet qualifications for In-Store Event Demo Specialist (Brand Ambassadors)
- Hired Candidates National for Major Chain for In-Store Events or Demos
- On Phase Two of Project Nationally Recruiter based on REQ’s for Needs for Locations
- Still made Conditional Offers and had Project Managers Approve to Hire Candidates
0-5 years of experience
Work with contractors on foreclosed homes.
- Main contact person for contractors with questions on work orders
- Hire all new contractors by phone and email
- Updates clients with work order information such as questions and completions dates
- Create forms and documents for contractors.
- Assist Business Manager on different duties: answer phone calls, respond to clients, assign work orders to contractors in counties.
- Main contact person for third party insurance companies
- Run Illustrations and conversions for new and existing clients
- Speak with clients regarding their life insurance products: questions on products-term, universal, and whole life, billing, paid-to-dates, and routine changes
0-5 years of experience
Interview potential new employees
- Responsible for all new hire training sessions
- File all applications and paperwork of new employees
- Organize job fairs
- Design flyers and social media postings
0-5 years of experience
Create and provide marketing of new employment opportunities
- Interview prospective employees
- Process employment applications and substance abuse screenings
- Hire new employees
- Create personnel files on new employees
- Provide testing, orientation, and initial training to new employees
- Place new employees in various departments
- Attend training and professional development
0-5 years of experience
Hiring and training of new employees
- Ensure customer satisfaction
- Analyze Inventory
- Money Management
- Continuously reviewing and managing team performance
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Hiring Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
