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0-5 years of experience
Served as a fire direction center computer operator
- Managed and coordinated ordinances in a timely manner
- Analyzed maps and determined factors which could impact positioning and personnel location
- Planned and directed firing positions through computer based and manual systems
- Adhered to standard operating procedures and followed all mandated safety guidelines
- Maintained 100% accountability of property and equipment valued in excess of $500,000.00
- Hand selected and successfully completed Infantry Mortarman Leadership Course
0-5 years of experience
Monitored Unisys Mainframe and AS/400 iSeries computer systems for performance and workflow
- Monitored network servers
- Performed problem resolution for bad jobs and/or other errors within the computer systems and contacted management and/or programmer when necessary
- Completed special requests from programming department and technical support
- Conducted file transfers to internal and external business clients
10+ years of experience
Processed incoming and outgoing checks on IBM 3890 check sorter for Federal Reserve pickups
- Motivated, trained, and supervised new staff for computer operations
- Performed maintenance on software programs
- Ran fine sorted month end statements
- Performed nightly backups on mainframe system
10+ years of experience
Executed and monitored multi-platform batch processing within production, quality assurance, and development environments. Created batch statistics reports and one-time backups prior to upgrades and maintenance work. Ran special one-time jobs as needed.
- Used UC4 and Control-M to monitor the running of nightly batches for 20+ clients. Resolved any issues that occurred by making the required fixes and if necessary worked with other support teams. Answered calls from clients regarding batch duration or transmission of files.
- Used NDM and FTP to transmit and receive files to/from clients and vendors.
- Created Remedy tickets to record and track all batch issues. When necessary, escalated issues to support teams, both domestic and international, and collaborated until fully resolved.
- Reviewed and fulfilled over 25 special requests weekly including backing up and restoring files, creating and re-spooling reports, and fulfilling onetime job requests.
- Hosted daily morning and evening turn-over meetings, ensuring accurate and complete information transferal between shifts.
- Supervised and trained more than 12 new computer operator trainees, both onsite and remotely via internet and intranet, ensuring full staffing with trained and competent employees.
10+ years of experience
Provided operational support for OS390 (mvs) computing environment.
- Monitored daily operation of computer systems and associated peripheral devices.
- Developed and maintained operational documentation, conducted system and sub-system start-ups, shutdowns, backups and dumps.
- Controlled user activities such as aborting user sessions and recovering stalled printers and terminal jobs.
- Responded to systems alerts, investigated and recovered hardware failures and failed systems and applications.
- Communicated with technical support groups, customer support centers and vendors
10+ years of experience
Held responsibility for maintaining and monitoring IBM VSE and ESA mainframe computer.
- Backup tape maintenance. Coordinated with “offsite” tape storage vendors.
- Printed and distributed user reports, checks, and ACH payments for company vendors.
- Assisted warehouse with printer problems and performed printer maintenance.
- Resolved system hardware and software problems or contacted vendors (IBM, Cisco, AT&T etc.) for service. Oversaw IPL (reboot) of mainframe system. Enforced sign-in polices of visitors into the Data Center.
- Recycled warehouse servers and sorters for processing of daily system maintenance.
- Monitored servers, UPS, and network devices for problems. Helped trace cables under raised floor.
- Participated in planned events such as: upgrades, outages, removal, shipping and replacement of equipment.
0-5 years of experience
Assisted nurses and doctors on various hardware and software troubleshooting issues.
- Repaired hospital desktop computers and mobile computer units.
- Reset and managed user access and password via Active Directory and Microsoft Exchange.
- Monitored and managed hospital servers and interfaces via Microsoft Server 2008.
6-10 years of experience
Hired to manage shift operations that included, process batch jobs, nightly backups, print processing, respond to tape mounts, system recycles. Monitored server-based SQL jobs that interfaced data with mainframe applications. Rotated network offsite/onsite backup tapes for storage at Iron Mountain, utilizing backup software that included CA ArcServe, and later Symantic BackupExec, and prepared the corresponding documentation.
- Racked and stacked new servers as part of the company’s migration from a mainframe environment to a Windows server-based environment, allowing the server administrator to focus on installation and configuration
- Implemented processes and procedures to run operations more efficiently – effectively reducing overtime
- Collaborated with administrators and developers to ensure timely resolution of issues for smooth operations
- Assumed additional responsibilities, such as scanning invoices and entering invoice data, in addition to mailroom duties, when the company eliminated office services personnel, while keeping up assigned duties
- Prepared retired company assets, to be picked up by a recycling company, and documented their disposal in compliance with the company’s policies and procedures
10+ years of experience
Monitored Master Console to ensure that all software and hardware is functioning properly.
- Identified potential problems and possible solutions before they led to user downtime.
- Worked with IBM technicians to develop technical procedures.
- Compiled and delivered daily management reports, regarding the status of the data processing center.
- Submitted user-requested batch jobs.
- Implemented backup jobs for both IBM and VAX hardware.
- Mounted tapes and DASD discpacks.
0-5 years of experience
As a team member, worked closely with many departments/vendors in regards to production changes and modifications on bank statements, letters and forms.
- Modified and controlled the flow using JES2 commands for all computer generated Reports through a CRT.
- Monitored data center daily operation and mount tapes and other storage devices.
- Maintained all Computer Related Equipment in the Print Facility.
- Operated high speed IBM info printers 4100, 6500, 1535 and impact printer 6262.
- Operated peripheral equipment such as printers, tape drives and other consoles.
0-5 years of experience
Managed monitoring of production batch and test jobs. Coordinated system printing and enabled use of databases.
- Organized reports as well as monitored IBM environment and backup processes.
- Contributed to run-time performance and scheduling and troubleshooting network problems.
- Used IBM 3090, IBM 3380s and 3390s, DASD, SUN, IBM AIX, Compaq and HP File Servers, ZEKE and ZACK, IBM OS/90, JES, JES2, JES3, CICS, VTAM, Lotus Notes, LAN, WAN, MVS and XA, JCL, VSAM, and TSO and ISPF.
0-5 years of experience
Routinely installed software packages on government and sub
- Instructing
- Assisted in troubleshooting and maintenance of software and REFERENCES
- Performed 3Com LAN software and Ethernet board for local area Available Upon Request
- Trained office personnel on how to operate office computers and printers
- Coordinated, organized and maintain software database
10+ years of experience
Set up new CASS certification system
- Provided training for new Computer Operators
- Coordinated billing of over 30,000 customers
- Designed new log system
- Audited and corrected procedure manual for Computer Operators
- Installed new network cables in server room
- Set up and maintained 11 HP 9040 printers
10+ years of experience
Monitored and maintained multiple computer systems on site and remotely with other duties including printing, mail fulfillment, software testing, data entry, data backup and recovery.
- Monitored and communicated all issues from daily production involving operating systems using Windows Server, Unisys MCP, UNIX, Apache and Oracle.
- Led a test team in multiple phases of creating and upgrading website and database software including creating a testing procedure, writing most test cases and locating test data
- Responsible for daily printing and mail fulfillment of incoming and outgoing mail and correspondence including USPS postage machines, FedEx and UPS.
- Received time sensitive requests for data recovery from clients and teammates and used programs to recover, format and deliver the correct information promptly.
- Worked in a team dedicated to finding efficiencies and streamlining procedures which helped eliminate operator errors and reduced the runtime of daily production by over 40%.
- Installed maintained and offered support for all on-site computers, printers, network and phone system.
- Worked on-call 24/7 as an after-hour and weekend liaison between clients, programmers and administration and helped resolve all client issues and outages.
- Worked independently as sole person on 2nd/3rd shift ensuring all daily production and procedures were followed and completed and ready for the following production cycle.
0-5 years of experience
Scheduled batch jobs through JES2 and SAP
- Performed and monitored backups on the AS400
- Prepared reports and logs detailing all shift activity
- Created tickets for users through SOLV help desk
- Managed and processed turnover logs
- Detected and troubleshoot network, computer and peripheral equipment
- Experienced with Hyperion vaulting through Oracle
0-5 years of experience
- Answered Multi line telephones, completed spreadsheets using excel.
- Performed tasks using command prompt.
- Oversaw and checked the efficiency of several computer systems.
- Maintained log books and records of jobs that were completed daily.
- Organized disks files and reported any viruses to technical support.
6-10 years of experience
Solve computer related issues concerning other departments and branches within the organization.
- Was asked to work both 2nd shift and 3rd shift, along with taking over help desk duties when needed which lead to a promotion to Computer Operator II.
- Handled questions and demands from other employees appropriately and effectively.
- Maintained reports through REALVISION and created new, more efficient ways to send those reports to the employees.
- Operated IBM AS/400 computer and peripheral equipment, performing system backups and light operator maintenance on AS/400 equipment, operating automated operations support software systems and ensuring computer room physical security and fire protection.
- Transmited encrypted files with important information to other financial companies and vendors.
- Used Microsoft Office 2008, mainly Access, Excel, and Word to keep reports organized, create graphs to show past to present disk space, and to create and update processing instructions respectably.
- Used lean processing to complete tasks quicker.
10+ years of experience
Monitored the console, system’s applications and its peripherals including printers and scanners.
- Backed up the files and libraries.
- Verified and confirmed the balance of payment transactions before processing of production applications.
- Transferred files transactions in “FTP” and “Connect Direct” programs.
- Prepared Schedule was required to jobs automation using CA-Scheduling tools.
- Designed and developed Visual Basic programs that helped Operations department to simplify its task, saving paper where it was accepted by external audit.
- Diagnose and troubleshoot basic with individual and multiples computers system in order to maintain proper functioning.
- Resolves issues including contacting and assisting programmers.
0-5 years of experience
- Monitored system performance and application messages.
- Operated all computer large scale mainframe and micro systems.
- Performed system database and recovery procedures.
- Responsible for training seven computer operators at Fleet Intelligence Pacific Command, Honolulu, HI.
- Maintained documentation of all device hardware functions and maintenance and troubleshooting of all hardware.
- Analyzed system performance, interpreted operating system and application-generated messages
0-5 years of experience
Responsible for constant operation of the Illinois Lottery servers and systems during the night shift. Ensured constant uptime of field terminals for customer access. Followed set checklists and procedures to ensure accurate and error free processing of data and maintenance.
- Completed tasks according to daily checklist, generated and checked validity of computer reports, and followed set procedures for system maintenance and updates.
- Took customer service calls from field representatives and customers to ensure terminal connectivity, stolen tickets were blocked, and customer problems were resolved.
- Worked mostly without supervision on the night shift on processing, server maintenance, database, and draw tasks.
- Provided the initial troubleshooting of the network devices using established procedures and installed tools. Assisted in any recovery activities necessary during outages to restore operation.
0-5 years of experience
- Executed, maintain and monitor daily batch jobs to ensure US Merchant Marines are paid timely during their bi-weekly pay cycle.
- Provided immediate end user support for users in the environment of Windows XP and applications including, but not limited, to Microsoft Office Suite.
- Operated a line printer to provide the customer of any reports as needed.
- Identified issues and submitted trouble tickets for any program or processing issues related to the system.
- Created a simple VBA script in Excel that helped automate and streamline a portion of the operator’s daily tasks.
- Maintained the department level Standard Operating Procedure.
- Trained new hires and cross-trained other departments in department functions.
0-5 years of experience
Oversaw maintenance and operation of computer hardware and software systems
- Performed maintenance tasks such as checking for viruses, backing up tape, upgrading software, and other maintenance
- Ensured network and servers functioned properly
- Secured network by developing network access, monitoring, control, evaluation, and by maintain documentation
10+ years of experience
Assisted associates on-site and off-site with software, hardware, and, networking issues, either by direct contact or remote desktop sharing.
- Deployed hardware to user desktops for multiple work sites (laptops/docking stations, PC’s, IP phones, network cabling, USB printers and scanners).
- Collaborated closely with system engineers and vendors regarding troubleshooting and implementation of both software and hardware related issues.
- Led implementation of ADP time clocks as part of an enterprise wide system upgrade.
- Enterprise support lead for Ceridian time clocks and server applications, including 24/7 on call support.
- Led implementation of new equipment and OS upgrade from Windows XP to 7 for meat plant division production workstations.
- Accompanied Network staff with mounting CISCO devices, running cable, and assisted with basic troubleshooting of LAN and/WAN issues.
0-5 years of experience
Monitored and maintain nightly backup jobs.
- Created backup jobs and documentation to record backup jobs.
- Trained new employees on backup procedures and backup jobs
- Administered Nt and Novell 4.x Servers.
0-5 years of experience
Extensive desktop and remote support work with clients and 75 + end users with computer hardware and software issues including Virus’s, Spyware/Malware, installs, upgrades, PC cleanup, internet connectivity issues, wireless set up and support, and router configuration for a variety of clients
- Answered and logged all incoming request to the Help Desk using Altiris ticketing system
- Serve as the primary contact in providing customer service and technical support to internal partners and vendors with more complex issues.
- Responsible for installing, configuring, imaging, and maintaining Windows 95 / 98, Windows ME, Windows 2000, Windows XP, Windows Vista, and Windows 7.
- Experience covers all hardware related problems, network connection and printer issues on various systems including servers, Dell desktops/Laptops, and Blackberry & Android issues.
- Performed wireless configuration, setup, encryption and networking using Netgear/DLink.
- Wiped, re-stored imaged and configured Blackberry’s with MS Outlook email for end users.
0-5 years of experience
Performed production and test jobs for system programmers at the FBI Headquarter Data Center (FBIHQDC)
- Controlled and managed the Information Technology processing workload in support of the FBI’s investigative and administrative missions
- Provided backup contingency for full production operation at the offsite location in the event of an emergency
- Managed the operation of computer systems housed in the FBIHQDC and remotely managed the operation of the computer systems located in the Investigative Applications Facility
- Implemented upgrades to state-of-the-art Enterprise Server hardware and peripherals
- Made JES2 and JCL changes and updates to special system software packages and system programs
- Performed the operations of computer hardware and software
- Performed routine tasks such as data backups, software upgrading, virus checking, degaussing all types of magnetic medias such as hard drives, USBs, floppy drives, CDs, and CD-ROMs
0-5 years of experience
Managed MVS, VSE and VM operating systems.
- Processed Daily and Weekly schedules according to set standards.
- Performed System Backups, Shutdowns and IPL.
- Identified all System Abends, Software Errors Hardware Failures and reported all problems to management and support groups.
- Recorded all hardware and software problems in proper log and report.
- Operated laser/roll printers and provided for troubleshooting of problems.
- Communicated with users to process requests for special jobs, prints and tape mounts.
- Initialized tapes when necessary.
6-10 years of experience
Held the primary “Data Center” point of contact for all issues related to host system operations and is responsible for managing system continuity which includes the accurate posting, monitoring and troubleshooting of all production systems, resources and related equipment. Supervise and direct activities of Computer Operators to ensure continuity in host system operations.
- Wrote & updated procedure manuals
- Preformed one-on-one & group training of employees
- Revise operation schedules to adjust for job changes and runtime delays
- Conferred with the vendors, programmers, application support staff and QA staff to test new and modified programs.
10+ years of experience
Operated mainframe computer console that produced daily printing of statements, reports and checks. Labeled output according to established procedures and routes. Routinely checked to make sure all job control counts had been verified to correctly match established jobs tracking sheet totals. Recreated damaged letters Thru DR7 and Jes3. Checks and letters pulled through the use of the remedy tool. Alerted supervisor or higher level personnel to solve non-routine processing problems.
- Ensured the safe and confidential handling of client information, confirmations and statements, and the accurate accounting of all mailings processed to the appropriate cost centers.
- Verified all processed documents contained the appropriate solicitations, return envelopes, inserts and the counts tied to the jobs requirements to avoid costly errors.
- Trained new operators on the systems and departmental operating procedures.
- Assisted associates to allow system to run properly during processing of heavy production workload.
- Made minor repairs to departmental mailing equipment in an effort to minimize downtime, thereby providing best possible service to our clients.
0-5 years of experience
I worked in a VAX/VMS Mainframe environment. I have experience in Digital Command Language [DCL], DOS, Windows 3.1 and Windows95 Operating Systems.
- My main responsibility was to ensure that all Computers and Servers remain operational. To ensure all scheduled jobs are ran to completion in a timely and efficient manner.
- To distribute generated reports to the appropriate user departments.
- To do all backups and restores of all network servers using Cheyenne Arcserve for NetWare versions 6.0 and 5.0 and Jetserve for NetWare Version 3.3.
10+ years of experience
Execute production and file system backup and restoration procedures.
- Records completion of procedures in the daily shift log.
- Distributes reports generated by production runs to meet scheduled timeframes.
- Maintains the Magnetic Media Library.
- Operate and control computer system hardware and software.
- Perform related clerical duties as directed or assigned to meet departmental goals and objectives.
0-5 years of experience
Provide daily status reports on health of the environment to Data Centre manager. This includes lists of incidents resolved, pending issues like potential hardware failures/replacements, outstanding tasks, backup status, disaster recovery environment status and critical performance threshold violations.
- Responsibilities have included systems monitoring, restarts and restores and backups, documenting and tracking problem areas.
- Work in conjunction with the Datacenter Shift Manager in the running of the 24×7 global datacenter.
- Monitor and enforce data centre security and access guidelines.
- Performed MVS and JES II console commands to submit scheduled and unscheduled batch and online nightly production.
- Record any event for any system that causes interruption of service in order to be analyzed by the senior network engineer.
- Provide support to user calls either escalated by the service desk, or after hours acting in the service desk role.
6-10 years of experience
As a computer operator for a firm specializing in the support of hospital systems, performed a variety of tasks:
- Monitored the cloverleaf net system to ensure that all servers are functioning properly at Georgetown University Hospital.
- Responded to requests for on-site server support from various departments of the hospital.
- Assisted telecommuting employees log on to the hospital’s remote PC, using pcAnywhere.
- Ran daily production jobs, including daily and weekly backups for RS 6000, AS/400, and several proprietary hospital systems. Also responsible for end-of-month production.
10+ years of experience
Applied knowledge of system hardware components to initiate and monitor batch production processing.
- Identified and corrected batch processing problems following documented procedures.
- Responsible for creating, maintaining, and running polling operations to gather remote sales data for upload to the mainframe computer system.
- Train, monitor and assist new personnel.
- Maintained data processing workflow from Philadelphia home office to data centers located throughout the country insuring critical deadlines were met.
- Handled a large data center Help Desk, simultaneously directing remote personnel through detailed steps to complete mission tasks.
- Identified and corrected batch processing problems following documented procedures.
- Responsible for creating, maintaining and running polling operations to gather remote sales data for upload to the mainframe computer system.
0-5 years of experience
Supported the routing of classified and unclassified message traffic thru the AUTODIN messaging system via the Defense Messaging System (DMS).
- Provided training and supervision of shift operators for the Maxwell Air Force Base Communication Center.
- Monitored through HP OpenView the following: Core Routers and Switches, DHCP, Firewalls, DNS, Domain Controllers, Exchange Servers, Internet, Intranet and submitting a daily status report.
- Managed computer user accounts for organizations throughout Maxwell Air Force Base with NetIQ DRA web console.
- Part of a team to support the Community College of the Air Force mission by updating and backing up their database on a daily basis.
0-5 years of experience
Monitoring backups processes across multiple backup interfaces (Netbackup, BackupExec, Brightstor, TSM, Omniback).
- Responding to all backup failures, device failures, tape issues, and restores reported to the backup monitoring tools: Admin Console, DPQM, SMARTS, etc.
- Escalating urgent issues to the appropriate team based on the issue and associated vendor via ticketing systems such as Remedy 8.1
- Diagnose and troubleshoot backup and device failures, attempt resolution in accordance with documented standard operating procedures and troubleshooting guides.
- Providing adequate documentation in regards to any events or issues for next shift in the turnover log.
6-10 years of experience
Supervise and control client transmissions by processing applications using computer programs from start to finish.
- Monitor daily work to ensure that company deadlines are met and transmissions are sent timely.
- Prioritize jobs to ensure all are completed within established time frames.
- Check job progress/failure as well as identify potential quality, machinery or interface problems, and resolve or escalate to manager for resolution.
- Performed basic computer maintenance and troubleshooting, ensuring client files are sent without errors.
- Communicate/coordinate with Service Representatives and Programmers to resolve processing issues.
- Provide updates and status of requests to manager, internal and external customers.
- Complete required documentation and prepare reports as required.
0-5 years of experience
- Operated and controlled the Bank’s computer systems and associated peripherals
- Performed operator maintenance and cleaning of computer hardware
- Maintained daily Data Center status and hardware maintenance logs
- Assisted in the distribution of production reports to various departments
- Verified production dollar totals, item and record counts
- Continuously monitored operational tasks and reported any deviation from standards to the proper management
- Directed and reviewed the work of other computer operators and provided special operational instructions as required
- Ensured all processes are completed within a given timeframe
6-10 years of experience
Monitored and operated two production mainframe systems during an unsupervised shift as part of a six-member computer operations team.
- Ran jobs according to a schedule. Ensured the successful completion of nightly processing before normal production began.
- Provided level one support for mainframe users in the warehouse and office.
- Maintained tape library and equipment.
- Ran daily, nightly, and weekly backups for disaster recovery.
- Promptly resolved system issues such as program abnormal ends using department documentation, escalating the issue to the programmer on-call if needed to ensure minimal system downtime.
- Worked closely with programming staff. Reported bugs and performance issues when noticed.
- Operated and maintained three Kodak EX-110 production printers.
- Printed and distributed production materials and reporting
- Wrote and maintained process documentation for the department’s wiki.
- Unlocked accounts and reset passwords for both mainframe and Windows users
6-10 years of experience
- Monitored and maintained the mainframe based system.
- Trouble shoot Silo and MVS tape management system using CA-1 tape processing commands.
- Processed and printed payroll checks, ledgers and vouchers for all sites in the BJC Health Care system.
- Increased knowledge in CA-7 job scheduling and production control procedures.
- Responsible for printing and decollating reports.
10+ years of experience
Responsible for batch and script jobs on various platforms Windows, AS400, UNIX., DOS
- Printing and distribution of reports for Data Center.
- Execute EOD, EOW and EOM production job streams.
- Monitor system backup operations and job schedulers AS400, APPWORX, STS Unified Server Monitor
- Accurately interpret computer issues and follow proper procedures.
- Prepare and maintain all job logs for day and night shift operators.
0-5 years of experience
Responsible for batch processing for numerous credit unions throughout the United States
- Perform backup procedures, payrolls, data entry, fed line transfers, microfiche transfers
- Unix operations systems including but not limited to multiple credit union database management, system backups, restores, and upgrades
- General maintenance of networking equipment and servers. Troubleshooting of software and hardware issues both internal and external. Handling incoming calls from clients and vendors. Process daily system schedules and error messages and make corrections. Updates policies as necessary and log
- Use both batch and transaction processing methods
- Use CA7 to schedule CPU production jobs and use CA-11 as an Automated Rerun and Tracking System
0-5 years of experience
- Consulted in several leading pharmaceutical, financial and technology services companies: (SunGard Disaster Services, Aprise Corp, Jaguar Motor Company, Everest and Hewitt Assoc).
- Provided temporary coverage of all day-to-day operating needs.
- Operated IBM 3480; 3490 and 3995 system running under MVS, OS/390; VS2/XA TSO / ISPF / SDFS and JES2.
- Operated functions of tape management and print production output.
- Performed IPL, backups of mainframe system; managed AS/400 and RISC6000.
- Coordinated timely response for critical control system messages using MVS commands.
- Troubleshoot hardware/software and connectivity problems.
6-10 years of experience
Primary responsibilities included monitoring the computer network, AS/400, and other systems.
- Use BPCS system to monitor completion of system batch jobs and performance of the AS/400
- Use Tivoli to monitor forecasting and reporting jobs (i.e. Atlas, EDW)
- Use HP Data Protector and Veeam to monitor server backups and perform some file restores
- Load and process incoming and outgoing AS400 tapes, verifying, printing, and saving all paperwork for delivery and retrieval of all storage tapes
- Answering phones and responding to email for Help Desk, writing of tickets and first level support and troubleshooting
6-10 years of experience
Responsible for evening shift computer operations for grocery distributor on a VSE/ESA system.
- Coordinate computer operations to ensure minimum idle time.
- Ensure all jobs are run correctly and output filed properly.
- Print computer generated reports and documents.
- Distribute printed output to company personnel as requested.
- Resolve any program problems and insure a prompt solution by immediately notifying technical personnel.
- Assist in training new operator.
6-10 years of experience
- Assembling and assuring proper configuration of computer workstations.
- Updating windows XP to windows 7 on qualified computers.
- Using AutoCAD to create new drawings, as-builts and revising mark-ups of mechanical assemblies, electrical assemblies for the Norfolk Naval Shipyard. Scanning and plotting documents and drawings, also creating electronic files to maintain current records and revisions in the facilities drawing library.
- Provided technical support services to complete the update and produce a hard copy and electronic format copy of the Ships Selected Records (SSR).
- Using AutoCAD to create new drawings, as-builts and revising mark-ups of mechanical assemblies, electrical assemblies for the LSV class ships.
0-5 years of experience
6 months experience in [company name] as a computer teacher and lab attendant.
- 1 year experience in SAINT MICHAL’S CONVENT SCHOOL as a Computer Operator.
- 7 months experience in COMPUTER COMMERCIAL POINT as a Computer Operator.
- 1 year experience in K. Technical High School as a Computer Teacher.
- 18 years experience in Sales and Marketing from Taj Traders.
- Ability to communicate Urdu & English.
Computer Operator Duties and Responsibilities
While a computer operator’s day-to-day duties and responsibilities are determined by where they work, there are many core tasks associated with the role. Based on job listings we analyzed, these include:
Performing Back-Up Procedures and Tests Computer operators complete production logs and document any problems that arise following tests. They resolve problems identified by users within the company, answering questions they may have. They carry out back-ups to avoid losing data, and through data tracking and monitoring the system operations and performance, computer operators see where issues appear, fixing them accordingly.
Managing System Files Computer operators manage the files on any given system, looking for error and stoppage messages and observing processes, adjusting where necessary, such as inputting commands to correct the errors. If required, they notify their supervisor for additional resources.
Performing Data Processing Operations Computer operators determine the sequence of operations by looking at the production schedule and working through it to ensure tasks are completed in the right order of priority. They prepare equipment for different operations, such as entering specific commands and accessing the software on the computer, to prepare it for the necessary output.
Carrying Out Equipment Maintenance Computer operators maintain the operation of equipment and carry out preventative maintenance, which involves following manufacturers’ instructions, calling for repairs when items are broken, and maintaining equipment inventories.
Following Company Procedures Computer operators contribute to team efforts and group goals by accomplishing the necessary results as needed. They maintain client confidentiality and operations at all times and look for ways to improve systems and processes to enhance the business.
Computer Operator Skills and Qualifications
Accurate and detail oriented, computer operators have great time management skills. Typically, employers require at least an associate’s degree in a related subject, as well as the following abilities:
- Problem-solving skills – to identify problems in data processing or operating systems that may be uncommon or challenging to fix
- Teamwork – computer operators work as part of a team, helping others when they need it, answering questions from other departments, and finding ways to fix problems to help others do their jobs more efficiently
- Computer proficiency – to pick up new systems quickly, to understand how different programs and types of software work, and to stay up to date with the latest trends and updates in the IT sector
- Integrity – to deal with confidential data on behalf of the business, maintaining strict confidentiality at all times.
- Interpersonal skills – to explain complex information to people with little to no computer knowledge and to work with colleagues to fix problems
Computer Operator Education and Training
The minimum requirement to become a computer operator is an associate’s or bachelor’s degree in computer science or a related subject. Computer operators need a good knowledge of the specific operations expected by their organization, as well as experience in a computer-based role. Applicants for this job should have a good understanding of basic computer software, such as Microsoft Office, and Windows and Macintosh operating systems.
Computer Operator Salary and Outlook
The median annual salary for computer operators is just over $51,000, according to PayScale. Computer operators in the 10th percentile earn around $30,000 a year, while the highest-paid earn as much as $206,000 annually. This salary is inclusive of up to $26,000 in commission pay, and $10,000 in bonuses. Location has the biggest impact on the pay level. The majority of companies hiring for this role provide health benefits. The Bureau of Labor Statistics predicts the growth rate for this sector will grow by 12 percent through 2026.
Helpful Resources
We’ve collected some of the best resources to help you learn about a career as a computer operator:
Guide to Operating Systems – In this book, readers will discover the latest information on a range of different platforms and operating systems, from Windows and Mac OS to Linux. This comprehensive guide goes into detail about a host of different aspects, such as storage, hardware options, and network connectivity.
IT Jobs Worldwide – With over 66,000 members, this LinkedIn group was created for anyone in the information technology industry. Members can network with other IT professionals, learn new techniques, share knowledge, and receive advice on issues they’ve not dealt with before.
Techopedia – This expansive site has countless computer-related topics and articles to read through, from data and industry trends to operating systems and security. It also has webinars and tutorials to help those new to the industry.
Operating Systems Demystified – Written in a step-by-step format, this book provides a practical look at what operating systems are and how they work. From the differences between interfaces to the management of RAM and virtual memory, this book will help computer operators carry out complex tasks with ease.
Information Technology Cover Letter Examples
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
