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IT Executive Resume Samples
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0-5 years of experience
Chartered consulting enterprise which assisted clients in setting the strategic direction of their operations and technology divisions.
- Initiated three year Strategic Technical Plan
- Introduced Voice of the Customer
- Designed and implemented Cost Effectiveness Program. Achieved $500K in annual savings
- Designed, and implemented a Project Management Office and Methodology
6-10 years of experience
Handle all functions of IT department. Including all technical, budget, procurement and user needs
- Manage extended (on site and remote) IT team
- Manage all vendor relations and an overall budget in excess of $1M
- Led the selection and on time implementation of new enterprise ERP\EAM system.
- Led the selection, on time and on budget implementation of a new data center.
- Led the selection, on time and on budget migration from Exchange to Google Apps.
- Created and implemented new business processes to improve customer experience and business cycle times. On time delivery increased 30% while A/R improved 10 days.
0-5 years of experience
European and Americas IT leader for a fast growing $1.2B medical device manufacturer. Reporting to Global CIO
- ResMeds challenge of increasing profit margins under severe market competition was throttled by the lack of an integrated strategy to sell retail. Presented strategy to CFO and then spearheaded a Six Sigma initiative to lead a cross functional team to lead the implementation of a comprehensive plan that entailed developing a POS system and the Oracle ERP system on the back end for the B2C business model. Project resulted in cost reduction from $3 to $0.05 for an average of 300 orders per day.
- Legacy systems snarled data and the sales-force lacked operational visibility with access to key real-time information on hand-helds. Teamed with senior sales management to gain support and then led the implementation of CRM strategy with access to real-time data. This transformed how front-line worked. Productivity jumped by 75%. Project involved integration of Oracle ERP to Siebel CRM.
- ResMed’s product line to address personalized patient care was challenged by complex HIPAA and FDA regulations. Worked with the corporate compliance and quality teams to develop a phone based system to capture blinded patient data and provide an encrypted platform to transmit the data to the responsible teams.
- Clinical trials were delayed due to data entry and analysis. Defined a solution to improve trials lead time by 35% using Siebel CRM suite of products.
- Worked in developing the iCMS applicant tracking system to reduce the time to process resumes for the expanding work load due to the fast paced growth by 35%.
- Led project implementation for newly acquired business unit for manufacturing motors and new cross country distribution center.
10+ years of experience
Provide executive leadership, P&L, budgeting, strategic development, integration, governance and delivery to global clients. Led governance compliance with ITSM best practices while providing services to outsourcing clients with a very high level of service level agreement (SLA) proficiency.
- Manage Data Center, Help Desk, ERP, and Microsoft Exchange accounts with ITO and Managed
- Increased quality of processes for organizational effectiveness, quality, and proactive planning while decreasing cost
- Developed strong customer relationships resulting in growth of business, and highest customer
- Provide process governance in changing environments through trend analysis and market
- Vendor Management including third party statement of work
- Successfully designed, implemented, and drove to closure several account turnarounds
- Managed 110 team members globally in a variety of disciplines
0-5 years of experience
Responsible for the entire Information Technology Department and all of its operations.
- Provides technology assessment and guidance of new and existing technologies. Utilizes strategic planning and IT best practices to achieve short and long term goals set by the Executive Director.
- Prepare, justify and manage IT Department’s budget of over three million dollars.
- Responsible for re-engineering [company name]’s LAN/WAN infrastructure and the virtualization (Vmware 5.5) of their Data Center along with the creation of their first Disaster Recovery Site.
- Established policies, procedures and coordinated activities to achieve Public Corporations goals.
- Developed purchase specifications for the procurement of computer products required for the overall operation of Corporation with justification.
- Planned and initiated hardware and software purchases to best take advantage of new technology.
- Delineated areas of responsibility for and coordinated work patterns of information systems to provide optimum service. Streamlined work production to enhance the overall operations of the information system.
- Interviewed, selected, oriented, trained, supervised and conducted performance evaluations for employees.
0-5 years of experience
Assisted Company President, VP, IT Director and Director of Purchasing
- Provided ongoing IT consulting, business development and marketing strategies
- Executed promotional strategies while increasing sales and saving costs
- Developed web based competition tracking system for sales managers which led to more sales
- Custom Designed and Developed U.S. textile manufacturing company website Intedge
- Provide ongoing maintenance, technical support, graphic design and web development services
- Design marketing material, establish newsletter, build and administer mailing list, create and execute periodic HTML e-mail campaigns and product specific promotions to large customer base.
0-5 years of experience
Responsible for development and implementation of strategies to manage and operate IT like a business, ensuring that the value delivered by IT was greater than its cost. Charged with driving five key operating requirements -delivery/execution, project transparency and risk management, prioritization and planning, status/performance visibility & communications and performance metrics & management.
- Through collaboration, established policies, processes and controls, with tools and support to increase project management and IT management maturity. Value back to the organization estimated at over $3 million/year.
- Increased maturity in key disciplines of project management and IT leadership; including time/financial reporting, project planning, status reporting, project plan management, issue/risk/change management, resource management, leadership reporting, and portfolio analysis.
- Oversight of annual IT budget of $220 million, annual project/development budget in excess of $60 million.
0-5 years of experience
Directed a large organization of 100+ global IT professionals supporting BPO, BPS, ITO and Pure IT business model infrastructure and services. Advised business executives on IT-trends and cost-drivers; guided consumption and demand patterns that more effectively leverage IT capabilities. Interfaced with all service providers to secure the most cost-effective and technologically appropriate foundation to support business solutions.
- Managed $50M infrastructure P&L delivering network, mainframe, distributed, midrange, end-user services, project management, and enterprise applications. Initiated aggressive cost-savings program that reduced IT expenses by $3M over the past 12 months.
- Initiated Enterprise IT Steering Committee, which ensured infrastructure alignment with business goals, resulting in increased leveraging of compute resources and collaboration across retained IT business groups and infrastructure teams. Team was able to significant savings by understanding cost levers and focusing resources towards more efficient consumption models.
- Established collaborative environment with corporate technology executives and the Financial Services business executives, which ensured operational alignment with business drivers and technology solutions and services.
0-5 years of experience
- Provided System Administration in mixed Linux/Windows environment.
- Configured and maintained servers and implemented security policies.
- Analyzed system performance data, bandwidth utilization reports and other diagnostic tools to identify problem issues, taking corrective actions as necessary.
- Administered network infrastructures to implement internet and data connectivity.
- Designed and implemented Local Area Networks for customers range from small offices to the large corporate environments and fulfilled their requirements.
0-5 years of experience
Promoted to IT Executive Director. Responsible for the technology of four ACEP properties including System i servers, telephony, network, applications, and user support
- Designed and maintained IT training program, business continuity plans, and SOX, NGCB, and PCI compliance documentation.
- Responsible for security, configuration, and hardware/software management of all systems, PCs, user accounts and project support/management and IT gaming compliance for all business units
- Communicate with upper management and all business units IT initiatives, operations, and updates.
- Designed and integrated all aspects of technology regarding Flamingo Laughlin into ACEP technology environment.
- Project management and oversight for all technology. Conducted multi-site scheduling and event coordination
- Forecast and maintain IT budget for multiple properties, including expenses, all purchases, and maintenance costs.
- Integrated Flamingo Laughlin into ACEP family technology infrastructure in one night with only two months of planning.
0-5 years of experience
Promoted to Account IT Executive on Sep. 2010 within the company, due to exceptional
professional performance
- Developed and delivered an off-line inventory system for one of the company’s clients
- Leading an IT team of 4-5 IT technicians in managing high capacity network system
- Established a new client network that led to securing service agreements with 3-4 new
0-5 years of experience
Installed, repaired and maintained workstations, printers and fax machines for our global and local employees.
- Did executive support for a 24x7x365 on-call rotation and ensured minimal down-time.
- Maintain records documenting licensing, versions, and configurations of workstations, peripherals, and software
- Executed a global software and hardware deployment for our customers at a corporate and plant level.
0-5 years of experience
IT Manager for the headquarters and flagship retail bank location supporting 400 users
- Projects included Windows 7 upgrade, wireless deployment, mobile banking, and physical moves
- Generated weekly and monthly reports on tickets closed and calls received.
- Corporate IT Hardware asset management and budgeting
- Escalated support for banking executives and board of directors
- IT Liaison for projects and support for Greater Asia offices
0-5 years of experience
IT Executive Director responsible for Kaiser-Permanente’s (KP) provider/hospital/payer applications systems development and staffs for strategic planning, conceptual definition, development and deployment of advanced IT solutions with a focus on Revenue Cycle Technologies, infrastructure, and operational readiness to meet defined business requirements. Responsible for complete project resourcing: budgets, vendor support, schedules, and building 4 teams from the ground up. All strategic initiatives were for corporate-wide implementation for all eight (8) regions and 35 hospitals (all over 350+ beds) for the EPIC Hospital Information System. Responsibilities focused on new healthcare delivery models across the Revenue Cycle to meet new healthcare products objectives. A major contributor to KP’s strategic IT innovations with core and matrixed IT staffs influencing $6-Million in new systems and technologies.
- Developed the complex Online Billing Presentment & Payment System for the 8+ million KP patients, interfacing to the EPIC system. Established the alignment of IT and the business requirements across the entire eight (8) regions to achieve self-service capabilities for patient access to their hospital and professional services bills and pay online via credit cards. Developed the teams for the very complex Solutions Alternatives Analyses, User Functional Requirements, and Design Framework for the Web-based bill presentment, processing, account management, and Electronic Payment Switch.
- A key member of the 5010/ICD-10 remediation teams representing the IT side of revenue cycle technologies affected by the ICD-10 requirements.
- Serve as a key member of the KP-wide Service-Oriented Architecture (SOA) Advisory Board setting policies and defining methodologies. Representative for the Revenue Cycle IT/ Business Infrastructure Office and the 800 IT professionals assigned.
- Developed the EPIC enhancements that provided the new CDM, capital planning, clinical pricing and inventory, and financial analytics with broader implementation of ANSI X12 (EDI) transactions protocols with new routing architecture to financials back-end for claims and payments documents.
- Led the teams that provided Re-engineered the KP Comprehensive Delivery Process with Agile development processes adding the Design Framework Methodology for rapid software development.
- Developed all the infrastructure requirements for new Revenue Cycle initiatives in the eServices space with highly-scalable data centers including virtualization, workload analysis, capacity planning, and SAN deployments.
- Other eServices systems activities were Pre-Service analysis, pricing transparency planning, and patient out-of-pocket-costs system architecture. All solutions provide data protection in complete compliance with TJC/JCAHO, SOX, PCI, and HIPAA requirements.
0-5 years of experience
Create and control strategic technology direction
- Establish and foster business relationships within the Healthcare and Technology industry
- Manage and control federal, state and private technology contracts
- Create IT Investment and Governance models for healthcare agencies and private healthcare corporations
- Manage a $15mm IT Budget with FTE’s and consultants across the Southeastern United States
- Direct Development, Implementation, Integration and Project Management Sections
- Direct Architectural teams in the design and implementation of new E.M.R/E.H.R and HIE technologies
0-5 years of experience
To give the entire ERP (LS-retail Navision) related support for Kerala Zone, includes the Development and customization of MSD Navision using C-side language and administration of Kerala Navision server which is having SQL server 2005 with RAID 0. Supporting 35 stores, 1 warehouse and 1 Regional office users, who are working in different departments (Finance, Audit, Human Resource, and Marketing).
- Implementation and configuration of LS-Retail Nav 5.0 at store level.
- Maintenance of all POS Databases, back office server databases, across all stores, warehouse and Regional Office in Kerala zone.
- Implementation and Maintenance of LS-Retail Navision ERP Servers.
- Creating new users in Nav 5.0 and giving different types of permissions for clients.
- Daily backup of Backup of database server at stores and central server.
- Setting up IT infrastructure at stores like network, voice and data installation Asset management of all IT equipment’s.
- Monitoring and maintaining of WTS server.
- Configuration of LS-retail Data director and toolbox at central server and store level.
0-5 years of experience
Data Mining and BI for Manufacturing/Supply chain Functions of Asian Paints
- Determining sources of data and design infocubes/ infostructures/ queries based on user requirements
- Gathering user requirements, design, development, training and implementation of Business Intelligence Analytics of Product LifeCycle Management in SAP Business Warehouse (3.5), Optiva Product LifeCycle
- Management of SAP Business Warehouse 3.5
0-5 years of experience
Exchange Messaging Design & Implementations.
- Administration for Microsoft Exchange 5.5 and 2000.
- Exchange Migrations from Microsoft Exchange 5.5 to Exchange 2000.
- Microsoft Exchange 5.5 Mail box migrations. Managing Mailbox Store and Public Folder Stores.
- Installing, Configuring and administration of DHCP, WINS, DNS.
- Backup and restore Mailbox mails.
- Installing and Configuring for Microsoft Outlook for Clients.
- Design and maintaining a Domain/AD and Exchange infrastructure.
- Design Backup methodology as per organization requirements.
10+ years of experience
Arranged domestic and international travel for executives
- Handled confidential information
- Reviewed and processed invoice and expense reports
- Submitted hardware and software order
- On-boarded and conducted exit interviews
0-5 years of experience
In charge of maintaining the network environment and IT equipment.
- Support end-users and troubleshoot desktop environments running on the Microsoft Windows operating system.
- Implementing and administering server directory services infrastructure (about 15 users).
- Supporting users.
0-5 years of experience
- Log and code invoices and quotes. Ensure no duplication of invoices
- Ensure initial invoice sign-off from appropriate IT leader
- Provide summary reports on actuals, and actuals versus budget
- Prepare budget and salary projections
- Maintain managing Director’s calendar
- Support COO and Executive Assistant in office administration support
- Perform all job functions within the established internal controls framework for the area, including the key controls identified for Sarbanes-Oxley compliance. Ensure that any known internal control problems/issues/concerns are identified and communicated on a timely basis to immediate supervisor.
- Perform other duties as assigned
10+ years of experience
- Direct the development, implementation and administration of all IT
- Negotiate contracts with manufacturers for all software, hardware and consulting services
- Manage multiple areas of technology and multiple departments.
- Oversee new system facilitation, current system enhancements
0-5 years of experience
Multiple calendar management requests for the CIO and Executive Leaders in IT
- Coordination and execution of team/department meetings ranging in size from 15-129
- Travel booking including flights, hotel, car or livery transportation, etc
- Responsible for all catering needs including menu selection, setup, cleanup, price
- Oversee final expense reimbursement for all IT Associates including Pcard review/approval
- IT invoice processing
- Project Manager for annual, “Golf to End Alzheimer’s”, golf outing to benefit the Alzheimer’s
- Creation and management of vendor sponsor spreadsheets including tabulation of funds, sign placement, pairings and much more
- Responsible for all communication to sponsors and individual golfers as relates to the event
0-5 years of experience
Responsible to all VIPs technical needs.
- Onsite Service Host: Highly effective at troubleshooting and problem solving; skilled at developing new processes, procedures and systems to meet challenges. Ability to interact/communicate with individuals of any culture/situation developed through my communications skills from the military. Successful in positions requiring strict attention to detail and constant rearranging of priorities in response to changing circumstances. Enjoy fast pace; noted for ability to adapt easily.
- IT Team Lead: Managing the local technician’s ticket queues for the local IT service desk and on site projects. Work in the Microsoft environment to include workstations/servers, Active Directory, Office Suite & Exchange. Support the WAN, LAN & wireless environment.
- IT Asset Management: Improved efficiency of IT asset stock procurement, inventory and issue for Shell Staff and Contractors for the Shell Alaska Venture. Responsible for the issuing, installing and support of workstations and peripherals.
0-5 years of experience
Milestone Technologies/[company name]
- Maintain interactive Linux-based audiovisual environments at [company name] Experience Centers.
- Provide Desktop and Video Conferencing support for [company name] Guests and Concierge staff.
- Front-line AV/Event support during Executive level summits.
- Manage 3rd party Vendor relations for equipment procurement, systems installation, crew, etc.
- Administer server/machine room, Experience Center networking.
- Test/develop new technologies alongside Engineering team for future deployment.
- Design/installation of room-systems and components.
- Train end-users and new-hire technicians on day-to-day operations.
10+ years of experience
Source applicants from various resources (Job boards, community networking, and other innovative avenues).
- Manage time to ensure that all processes are complete and accurate.
- Build and maintain a pipeline of applicants for future opportunities.
- Partner with search firms for applicant sourcing to meet customer hiring objectives.
- Build networks and community relationships to attract passive applicants.
- Build rapport with customers and establish successful customer relationships.
- Calibrate with site Recruiting Managers and Employee Relations Managers to ensure customer expectations are met.
- Conduct phone interview with applicants to determine qualifications for job fit and cultural fit.
- Decide whether applicant should continue in the selection process.
- Create and implement staffing department policies and procedures, including work force planning.
0-5 years of experience
Global administrative support for IT departments.
- Project management coordinating/managing company split activities including networks, data, phones, equipment, etc.
- Order management including expense tracking and purchase order processing.
- Global departmental expense tracking and budgeting, asset management, inventory monitoring and purchasing.
- Software license management.
- Supplier management involving contracts, invoicing, staffing.
- Proficient in internal HR software ie.; hiring, terminations, distribution of headcount, etc.
- Department web management, design and maintenance (org charts, metrics, projects).
- Company event planning activities, college recruiting sponsorships.
0-5 years of experience
Management
- Write-ups
- Restaurant Operations
- Answering Phones
- Keep Paperwork up to date by hour of operation
- IT Management
- Public Relations
0-5 years of experience
Enterprise Contingency Recruiting Company. I currently work both sides of my desk sourcing new clients via networking and email marketing campaigns, maximizing effective operations while vetting my candidates before presentation for contracting and FTE’s utilizing the company’s proprietary ATS within a daily metric based system.
- Managed the full recruiting and sales processes, creatively writing job descriptions, streamlining candidate applications efficiently, and prepping candidates for interviewing including daily updates in the ATS.
- Managed relationships with hiring managers while creating job specs, scheduling interviews, gathering feedback, crafting offers, proactively overcoming objections and following up with both candidates and clients after hire.
- Working concurrently in sales and recruiting, directly responsible for candidate development throughout the entire recruiting process from sourcing, placement, while managing the applicant process for C-C, R-T-H, and W-2’s.
- Verticals: Financial Services, Healthcare, Social Media, Finance & Accounting, and Wireless Communications
0-5 years of experience
- Business Development & Recruiting (Information Technology)
- Responsible for identifying and acquiring new business accounts.
- Managed a full life cycle recruiting process from requisition initiation including sourcing, prescreening, requirement match, assess candidate technical abilities, qualifications, professionalism, personality match, and communication skills.
- Recruited for broad spectrum of industries such as Telecommunication, Financial/Banking, Healthcare, Distribution Manufacturing industry, Cruise Line, Security, Logistics, Fuel industry, and Software industry.
- Followed company high quality and extensive recruiting process and guidelines as well as provided superior service, continual client, and candidate interaction.
- Responsible for candidate profile presentation, which included a refined candidate resume, executive summary, technical skills summary, salary negotiations, and closing deals.
- Worked with various web search tools including LinkedIn, CareerBuilder, Monster, and Dice.com
- Recruited for a wide range of IT positions including but not limited to: Principal Systems Architect, Lead Systems Architect, Application Systems Architect, Business Analyst, Web Developer, Web Business Analyst, Java Solutions Architect, Functional Analyst, Software Engineer, BI Developer, Software Developer, Java Developer, Mainframe, .Net Developer, Oracle ERP application Developer, Oracle Developer, Data Warehouse, ETL, Informatica, Cognos, Network Administrator, Systems Admin, IT Security, Web sphere Developer, ERP, SAP,SOA, Network Engineer, Unix Admin, LAN/WAN Administrators.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
