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6-10 years of experience
Managed 20 personnel in the successful running of an IT help desk over a 5 year period.
- Proficient in the use of Windows 7, Microsoft Office, Remedy Ticketing System, Active Directory, and the Command Prompt.
- Processed over 10,000 Remedy tickets in an 8 year period.
- Created a spreadsheet used to track the status of 2000+ user accounts which was then adapted by other organizations in the company.
- Decreased the number of tickets requiring tier II remediation by 40% over the first two years of being promoted to team leader.
6-10 years of experience
Proficient at using Microsoft Office, Web-Based Databases, and Land Mobile Radios.
- Submitted comprehensive and timely reports to supervisor.
- Supervised, assembled, and repaired mobile communications equipment that improved staff productivity and efficiency of communication by 80%.
- Responsible for tracking and scheduling quality training for 100 groups up to 25 personnel.
- Maintained digital and hard copies of all training records for the company of 65 personnel.
0-5 years of experience
Supervised a team of 4 while deployed in Afghanistan to support the International Security Assistance Force with communications for Forward Operating Base Yahya Khel.
- Oversaw all user accounts, assigned security rights, and provided desktop support
- Accountable for over 1 million dollars of government communications equipment
- Dramatically improved the relationship between military and civilian personnel resulting in increased productivity and customer satisfaction
- Managed all efforts in controlling access on and off the base; searched vehicles for contraband and bombs.
- Served as a man tower with M-16 rifle, monitoring and maintaining the security of the entire FOB.
0-5 years of experience
Provided technical support and training for user owned computers, networks and GPS type equipment as well as military owned
- Responsible for the maintenance of networks, hardware and software for the company
- Proficient in supporting Microsoft Outlook, PC imaging, troubleshooting and basic installations
- Performed signal support functions including installing, operating and maintaining selected electronic devices, including versions of the Blue Force Tracker (BFT), designated radios and data distribution systems
- Installed communications systems in over 22 vehicles and maintained equipment in 35 vehicles, achieving a 100% of equipment readiness
- Organized, maintained and accountable for over 2.5 million dollars in equipment
- Coordinated the migration of over 100 user profiles to the Enterprise Network Server and oversaw the creation of 156 user accounts
- Gained control of and secured over 62 user workstations throughout the company, preventing the loss of over $53 thousand in automations equipment
- Enforced physical security, controlled cryptographic items and information assurance policies and ensured the company was in compliance with standard operating procedures
0-5 years of experience
Operated and maintained communications equipment.
- Communicated urgent orders and directions effectively to platoons of 8 to 12
- Surveyed and analyzed terrain to determine optimum equipment placement and use.
- Recommended retransmission equipment employment based on capabilities of the equipment and the mission requirements.
- Maintained 100% accountability of all assigned equipment worth more than
- Deployed and served in Afghanistan during Operation Enduring Freedom, 2012.
6-10 years of experience
Supervised 5-7 individuals ensuring critical uptime on a variety of technical equipment including; VHF, UHF, HF, SATCOM, and two-way radio systems. PC computers entailing user accounts, drivers, software updates, and hardware upgrades and other telecommunications equipment including servers, network hubs and switches, network printers, and email.
- Created weekly inventory and troubleshooting reports which resulted in increasing productivity and saving up to $30,000 by maintaining equipment to increase longevity.
- Managed communications equipment worth up to $750,000.
- Completed over 100 hours of Correspondence Courses enabling me to further my military career.
- SECRET security clearance with the US Government.
- Software skills include: Windows, Word, PowerPoint, E-mail and the Internet.
- Recognized with multiple awards for technical proficiency and leadership.
0-5 years of experience
Managed over $3 million worth of computers, radios, and other telecommunications equipment.
- Planned, employed, and maintained signal support systems to include, Local Area Networks, satellite radios, wires, automated telecommunications systems and network integration using radio, and signal communication and support electronic equipment.
- Authored, supervised, and executed unit maintenance programs, operation orders, and provided technical advice for unit operations and maintenance.
- Conducted unit level training to 75 personnel yearly on how to maintain, employ, troubleshoot, and install equipment.
- Performed in the personnel office creating memos, worksheets, and tracking personnel.
- Constantly worked over time to ensure that the tasks were done to standard.
6-10 years of experience
Managed, installed, maintained and troubleshot signal support systems and terminal devices. Integrated signal
systems and networks.
- Responsible for 100,000 dollars worth of project essential equipment.
- Supervised, installed, employed, maintained, and assisted users with battlefield signal support systems.
- Provided the training necessary to operate satellite radios, telecommunications computer systems
- Posses a Secret Security Clearance
0-5 years of experience
Maintained successful radio communication between 24 military trucks while in a work environment.
- Assisted in planning, coordinating, and delivery of 2 communication workshops for 4 personnel.
- Assisted in Installing/uninstalling radio systems valued at $312,000 in the period of 18 months.
- Improved productivity, and organization of 2 communication workshops.
- Coordinated with 2 other communication workshops to set up communication between my workshop and the head communication workshop in order to make a more functional work environment.
- Crossed trained to change tires, hubs, oil, and filters on military trucks.
- Assisted in coordinating a 3 man team to maintain security, answer the phone, and file paper work for 300+ personnel living corridors.
0-5 years of experience
Responsible for training, installation, maintenance, and troubleshooting of assigned US Army signal equipment, ranging from commercial off the shelf automations equipment to tactical voice/data communication devices.
- Provided technical support for networking infrastructure, desktop systems, and business mobile phones.
- Responsible for installing, configuring and troubleshooting of US Government network automations equipment including computers, voice over Internet Protocol phones, printers and network shares on both Secret Internet Protocol Router Network and Non-secure Internet Protocol Router Network.
- Maintained equipment valued in excess of one million dollars, including preventative maintenance checks and services, annual services and logs recording performed maintenance.
- Managed job related training for junior team members.
- Served as Unit Commanders Subject Matter Expert on matters related to automations and communications equipment capabilities.
0-5 years of experience
- Trained over 100 peers in basic operations of multiple Radio and Electronic systems – efforts led to being awarded Soldier of the Month.
- Installed and managed Computer Systems, to include hardware and software, on a Local Area Network – efforts led to continuous high efficiency.
- Performed duties as Telephone Control Officer for multiple landline and blackberry users which were essential to effective communications.
- Installed, maintained and operated various types of Radio and Electronic Systems – efforts led to a more effective unit.
- Installed wiring for Tactical Telephone Systems in multiple hazardous duty locations – efforts were vital to mission success.
- Performed scheduled and un-schedule maintenance on various types of Radio and Electronic Systems.
0-5 years of experience
168th Brigade Automation/Signal Operations Team
- Aided in the installation of communication nodes to connect service members with families
- Integrated systems and maintained tactical radio network systems
- Troubleshoot network wiring installs of Category 5, 5e cabling
- Performed unit level maintenance and calibration on authorized
- Trained and provided technical assistance to users of signal equipment
- Operated and performed preventive maintenance checks and services on assigned vehicles and power generators
0-5 years of experience
Served in an overseas deployment to Iraq in direct support of Operation Iraqi Freedom ensuring all Battalion communication needs were met to include Blue Force Tracker (BFT), ASIP Radios, Very Small Aperture Terminal (VSAT) and Satellite Radio Communications to include HARRIS 117G, 152, 150 and Thales 148 Multi-Band Team Radio (MBTR).
- Ensured complete serviceability of communication equipment for convoy operations in regard to vehicular configurations, upgrade, installation and testing.
- Maintained complete custody of communication encryption data keys and devices.
- Imaged and updated over 260 laptop devices with Microsoft Vista and provided distribution throughout assigned combat units in Northern Iraq.
6-10 years of experience
Responsible for the installation, troubleshooting, repair and maintenance of Army electronic systems. Was trained and certified in soldering techniques.
- Installed, configured and maintained PCs and network hardware and software, including routers, within a highly secured LAN.
- Provided technical assistance and training for user owned and operated automated telecommunication computer equipment, LANs and routers.
- Participated in new system testing; which included reporting of bugs and coordination of fixes.
- Several deployments which included the coordination of 100+ personnel, communications equipment, and vehicles.
- Stepped in to leadership role anytime the NCO was not present; which included a several month stretch at one point.
- Passed all necessary background tests to obtain Security Clearance. Honorable discharge with current security clearance still maintained.
6-10 years of experience
Interpreted technical manuals and electrical schematics to perform scheduled maintenance on equipment
- Installed, troubleshot and repaired communication systems supporting over 1200 personnel
- Responsible for ordering and tracking repair parts of more than 1900 pieces of equipment without loss or delay in expected recovery.
- Integrated signal systems and computer networks
- Accountable for over $80k worth of sensitive electronics and military technology
- Proficient at maintenance for equipment, terminal devices, assigned vehicles and power generators.
- Provided technical assistance and unit level training for automation, communication, and user owned and operated signal equipment
- Operated and performed PMCS on assigned vehicles and power generators
6-10 years of experience
Set up, tested and configured networks, desktops, laptops and printers.
- Performed diagnostic tests and repaired malfunctioning hardware and software.
- Diagnosed, installed, configured and repaired computer systems and software.
- Trained and instructed subordinates and supported units on radio and networking equipment.
- Maintained complete accountability during redeployment of all sensitive items and communication equipment.
- Troubleshot and resolved internet connectivity and general software and hardware issues.
0-5 years of experience
Maintained connectivity with remote location via satellite connections facilitating communication of five simultaneous operations linking minimum 500 personnel.
- Operated classified and unclassified networks, while protecting critical infrastructure
- Developed technical assistance and training program for user owned and operated automated telecommunication computer systems, signal communications, satellite radio and support electronic equipment.
- Configured, repaired and installed new systems and equipment at remote military outpost locations experiencing problems with hardware, software, networking, etc.
0-5 years of experience
Maintained radio and data distribution systems
- Performed signal support functions and technical assistance for computer systems
- Provided technical assistance and training for local area networks
- Maintained equipment, terminal devices, assigned vehicles, and power generators
- Supervised, coached, and provided technical training to 8 soldiers
6-10 years of experience
- Installed, maintained and repaired Signal Support Systems and terminal devices, to include radio, wire, and battlefield automated systems.
- Supervised and managed a team of six Specialists on daily assignments and missions.
- Coordinate with the Non Commissioned Officer In Charge for transportation and lodging of a mobile team for required missions.
- Provided technical support and training for automation, communication, and user owned and operated Signal equipment.
- Analyzed communication equipment for optimal efficiency of mission support.
0-5 years of experience
Selected by peers to be a team leader while out on field operations.
- Installed, operated, and maintained designated radio and data distribution systems.
- Operated and performed preventive maintenance checks and services on assigned vehicles.
- Performed signal support functions and technical assistance for computer systems.
- Provided technical assistance and training for local area networks.
- Selected as primary in charge of projectors and secondary in radio systems.
10+ years of experience
Provided technical assistance and training for Brigade size elements.
- Supervised and oversaw the user owned and operated automation and communications equipment.
- Prepared maintenance and supply requests for unit level communication support.
- Installed, supervised and troubleshot communication, terminal devices and network systems that included Cisco routers and switches, radio and battlefield automated systems.
- Modified existing application packages using application and operating system software and appropriate computer language commands and files.
- Created and conducted education, communication and weapons training workshops.
- Responsible for leading soldiers in the completion of unit assignments during peacetime and combat operations.
0-5 years of experience
Successfully provided communications equipment support, training, maintenance and repair for a company sized element of approximately 100 people.
- Installation and un-installation of computers, monitors, antennas, tactical radios, speakers, various hardware and all associated cabling in both vehicles and permanent structures.
- Trained small groups of up to 10 individuals at one time concerning the proper use and caretaking of digital cryptographic keys and associated equipment.
- Participated as a test player in the U.S. Army/Raytheon beta testing of the ENM communications package at the Electronics Proving Ground at Fort Huachuca, Arizona.
- Proofed the ENM vehicle maintenance manual draft along with two military peers. Provided end user feedback and improvement suggestions to Raytheon engineers which made the overall system more reliable and user friendly.
- Participated as a test player in ENM system arctic weather testing at Fort Greely, Alaska. The faults discovered during this time and the subsequent corrections ensured that the ENM system would be fully functional for its first “real-world” use at Fort Wainwright, Alaska.
0-5 years of experience
Operated radio equipment facilitating communications with ships, aircraft, mining crews, offshore oil rigs, logging camps and other remote operations
- Communicated with Receiving Operators to support exchange of transmission instructions.
- Maintained station logs of messages transmitted and received for flight activities.
- Conducted periodic equipment inspections and routine tests to validate operations standards.
- Supported communication efforts while deployed in Afghanistan.
- Provided personal security to high ranking officers.
- Coordinated and provided leadership for six lower ranking personnel.
- Adhere to working within the Department of Defense and security environment. Successfully maintains an active High Level Security Clearance.
0-5 years of experience
Installed, operated, and maintained designated radio and data distribution systems
- Provided technical assistance and training for user owned and operated automations and communications systems
- Operates and performs preventative maintenance checks and services on assigned vehicles and powered generators
- Supervised, operated, maintained, and troubleshoot signal support systems and terminal devices such as radio, wires, and automated systems
0-5 years of experience
Maintained communications equipment including radios, antennas, GPS systems and computers
- Ensured proper set-up and maintenance of all communications equipment
- Adhered and enforced proper protocol regarding communications security measures
- Troubleshot systems and provided various reasonable corrective actions
- Assisted with networking computers, printers, modems and switches
- Issued orders, received reports and tracked convoys
0-5 years of experience
Designed and implemented systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies
- Assisted users to diagnose and solve data communication problems
- Monitored system performance and provided security measures, troubleshooting and maintenance as needed
- Developed and wrote procedures for installation, use, and troubleshooting of communications hardware and software
6-10 years of experience
Performed all direct maintenance on communication systems
- Served as unit operations specialist, performed all personnel requests
- Worked directly with top leadership to ensure soldier readiness
- Conducted new employee orientation to foster positive attitude toward organizational objectives
- Handled disputes and administering disciplinary procedures
- Served as a link between management and employees by handling questions, interpreting and administering policies and helping resolve work-related issues
- Awards and Decorations: Army Commendation Medal, Army Achievement Medal (2), Good Conduct Medal, National Defense Medal, Korean Defense Medal, Global War on Terror Medal, Army Service Ribbon, Army Overseas Service Ribbon
0-5 years of experience
Maintained and supervised over $400,000.00 worth of equipment.
- Proficient with using Windows XP, Windows 7, and Microsoft Office.
- Installed, operated and maintained designated radio, wire, cable and distribution systems.
- Provided technical assistance for user owned and operated automated telecommunication computer systems, local area network and routers; signal communications and support electronic equipment and satellite radio and communications equipment.
- Installed, operated, and performed preventive maintenance checks and services and organizational level maintenance on assigned amplitude modulation radios, Enhanced Position Location and Reporting System net control stations, Army Special operations communications systems, to include communication security devices and associated equipment.
- Prepared, transmitted, received, recorded, and processed messages to address distribution or distribution sections in prescribed menu driven format.
- Supervised, installed, employed, maintained, troubleshot and assisted user with battlefield signal support systems, terminal devices, satellite communications equipment and automated telecommunications computer systems, to include local area networks, wide area networks and routers.
- Trained and provided technical assistance to users of signal equipment.
- 2013-2015 Signal Support Systems Specialist U.S. Army
6-10 years of experience
Set up and maintained network communications using Satellite Transportable Terminals during field exercises
- Programmed and maintained network of VoIP phones with Cisco call manager
- Worked in battalion level help desk environment during deployment to Iraq
- Chosen above my peers to be responsible for troubleshooting communication systems in vehicles and base stations for company sized group
- Conducted training sessions for soldiers on functions and capabilities of radio systems
- Held and maintained Top Secret security clearance
6-10 years of experience
- Supervised, planned, and integrated the installation and maintenance of all Army standard electronic equipment signal support systems, including automated telecommunications systems, satellite, radio, video conferencing and communication security devices.
- Provided technical advice and assistance to unit commanders and subordinate units.
- Supervised and provided technical guidance to personnel and enforced policies and procedures for unit level electronic maintenance programs.
- Organized work schedules; provided personal counseling and ensured compliance with standards.
- Assisted in troubleshooting microcomputers and telecommunications equipment using appropriate test equipment and manuals.
- Coordinated and published Operations Orders pertaining to special projects, training events and unit activities.
0-5 years of experience
Special Electronic Devices Repairer, Electronic Warfare Specialist
- Trouble shoot and maintained over 300 network platforms at any given time
- Responsible for over 4M dollars worth of equipment totaling $0 loss
- Trained and mentored personnel on information systems in high stress environments
- Responsible for countless numbers of security systems and administrative access codes and passes.
- Repaired & ordered over 3000 night vision goggles units
- Responsible for inventory supply and restocking
- provided technical assistance to support units
0-5 years of experience
Operated and maintained communications equipment.
- Organized and held accountability of classified documents and materials.
- Educated co-workers on how to operate software and equipment.
- Assisted in the management of the communications office.
0-5 years of experience
Planned installations by evaluating location, determining needs, and laying out equipment.
- Programmed and calibrated equipment.
- Maintained records by documenting installation, services, and repairs.
- Troubleshoot, diagnose, and repaired problems by replacing and/or upgrading components.
- Communicate with operator and ensure that the operator knows how to work the systems.
- Maintained safe work environment by following safe working practices.
- Installed, operated, and maintained designated radio, wire, cable, and data distribution systems.
0-5 years of experience
Ensured all communications equipment was in top working order.
- Responsible for integrating signal systems and network.
- Performed signal support functions and unit – level maintenance on authorized signal equipment.
- Provided technical assistance to users of signal equipment.
- Operate and perform preventative maintenance checks and services on vehicles and power generators.
- Actively listen and ask probing questions when appropriate.
- Monitored 150 semi soldiers and over 20 weapons in company barracks.
10+ years of experience
- Managed an office of approximately 25-40 soldiers. Managed all aspects of assigned personnel, such as personal, professional, education, training and work schedules.
- Planned and supervised the installation, employment, maintenance, and troubleshooting of a communications infrastructure that included a Local Area Network and battlefield communications systems that supported over 600 users.
- Trained and provided technical assistance to users on a wide variety of signal equipment and associated devices.
- Provided advice and guidance on a wide range and variety of complex communications and IT issues to higher echelons.
- Installed, configured, troubleshot, and maintained hardware and software to ensure the availability and functionality of systems. Optimized the functionality of systems. Ensured quality of service to users.
0-5 years of experience
Single handedly supported over 50 end users and computers.
- Maintained a user directory server.
- Worked on 4 printers.
- Installed IRC Chat, Ventrilo and many other programs to countless computers.
- Researched software according to requirements given to me.
- Created directions to connect to IRC Chat, Ventrilo and an Adobe Connect server.
- Worked under emergency situations to reestablish connections.
0-5 years of experience
Created and maintained IT help desk which processed trouble tickets with 100% efficiency improvement of customer satisfaction.
- Facilitated, maintain and trouble shoot network, routers and printers for secure and unsecure customers with a 99% network connectivity rate.
- Oversaw and configure Voice over Internet Protocol and teleconference equipment for overseas operations with a 100% efficiency rate.
- Taught, train, mentor and lead 6 coworkers in my shop with the proper use and insulation of all systems in place and systems to be put in place making them more efficient in the mission at hand.
- Supervised the accountability of $100m worth of communication equipment with 100% accountability and maintenance up keep for 4 years.
- Tested and fielded new communication equipment for a worldwide organization of over 10,000 personnel for better communication between the equipment and aircrafts.
- Accountable for safeguarding and maintaining secret and sensitive material in the use of our secure networks.
- Maintained and installed Communication Security Keys and Communication Security storage devices.
- Extensive configuration of trunking (data multiplexing) and trunk data transmission rates, in coordination with our line of sight radio transmission teams.
- Creation, modification, archival of trunk/ transmission group network configuration databases.
- Supervised and taught the Software Upgrade from Windows Vista to Windows 7.
10+ years of experience
Manage computer and radio system operations for over 100 end-users at the reserve center.
- Maintain company SharePoint website and create scripts with Java or C++ languages for easy data sharing.
- Responsible for providing 24/7 communication connectivity and service using Single Channel Ground to Airborne Radio Systems (SINGARS) Radio, Telephone Systems using Cisco VOIP Phones, and DoD approved Computers.
- Setup VSAT (very small aperture terminal) for remote ISP via satellite and intergrading wireless network for remote sites.
- Maintain and secure military equipment and sensitive items valued in excess of $4M with zero losses.
- Setup, maintain, and manage BCS3 (Battle Command Sustainment Support System) using Windows 7, Windows Server 2008, and Ubuntu 10.14 Server Edition operating systems integrate with MicroSoft VM Suite or Oracle VM Ware. (vSphere Hypervisor 4.1)
- Troubleshoot and repair signal-related communication equipment. (Radios, computers, and phones)
6-10 years of experience
Install, maintain and troubleshoot signal support equipment and terminal devices.
- Install, operate and maintain designated radio, wire, cable and data distribution systems.
- Maintain selected electronic devices.
- Perform signal support functions, to include providing technical assistance and training for user owned and operated automated telecommunication computer systems, local area networks and routers; signal communications and support electronic equipment and satellite radio and communications equipment.
- Prepare maintenance and supply requests for unit level signal support.
- Operate and perform preventive maintenance (PMCS) on assigned vehicles.
0-5 years of experience
Provided enterprise IT Help Desk Support related to the support of the operation of computer network and software.
- Collaborated with maintenance department to ensure equipment has been repaired in a timely manner.
- Installed, operates and maintains designated radio, wire, cable and data distribution systems
- Supervised four soldiers on a daily basis while conducting operations for our battalion
- Performed preventative checks and operated communication security (COMSEC) devices
- Installed, operated, and Maintained wire, cable and data distribution system.
- Installed Cat-5 in various locations.
- Open and Closed Ports on switches
- Open and Closed patch ports
0-5 years of experience
Managed all lower enlisted assigned to communications section
- Signed for 2.5 Million in equipment, and responsible for 100% accountability at all times
- Maintained a constant relationship with all supervisors, ensuring an organized and fully functioning communications office
- Responsible for entire company success with all up to date certifications and qualifications
- Weekly presentations to update command on the proficiencies and deficiencies within the communications section of the company
0-5 years of experience
Served as the Frequency Manager charged with proper frequency utilization in a combat environment to cohabitate with neighboring units
- Section leader for performing diagnostics on antennas, Satellite, and various networks
- Served as a team leader during 82nd Airborne Division Joint Forcible Entry Exercise
- Served as customer service leader. Informed customer on services rendered
- Maintained accountability for over $35 million dollars of communication equipment
- Installed various RF communications equipment and cabling
- Conducted calibration tests for preventive maintenance and troubleshooting
- Setup various broadband, tele-com centers, radio broadcast, VoIP, wireless, routers, switches, hubs, telecommunication taps and drops
- Installed, maintained, and repaired the following types of antennas for the following frequencies: 16-ft. 4-section Antenna without base: 2-30 MHz HF, 32-ft. Antenna without base. 2-30 MHz HF, 16-ft. 76011 Antenna with 120-43 base. 2-30 MHz HF, 32-ft. Antenna with 120-28 base, 32-ft. Transportable Antenna
- Installed and maintained various radio platforms such as; Single channel ground and airborne, multi-channel high frequency and ultra-high frequency, satellite, data transmitting, hand held, and various tracking systems known as Blue Force tracker and Enhanced Position Location Reporting System
6-10 years of experience
Managed, installed, maintained and troubleshot signal support systems and terminal devices. Integrated signal systems and networks.
- I was a systems administrator for the network, troubleshooting various faults within.
- Imaged and deployed over 190 computer workstations throughout the network with Windows operating systems from XP through Windows 7 Professional, very well versed with these systems.
- Worked very proficiently with VMware software.
- Ensured the organization was in compliance with AR 25-2 and all DOD regulations pertaining to Information Assurance to include DOD Instruction 8500.01 and DOD Directive 8705.01
- Created and managed over 250 user accounts within Microsoft Active Directory.
- Very well versed within the Microsoft Office Suite to include Microsoft SharePoint.
0-5 years of experience
Repair, install, or maintain mobile and stationary radio transmitting, broadcasting and receiving equipment.
- Install and repair telecommunication cables, including fiber optics, splice cables, using hard tools, and mechanical equipment.
- Receive and transmit communications using radiotelephone equipment in accordance to government regulations.
- Make equipment repairs.
- Ship to shore, aircraft to ground radio and communication
- Performed senior operator and systems administrator duties
- Unite level maintained functions on assigned computer systems
- Trouble shooting automation equipment and systems to the capacity required for isolation of malfunctions to specific hardware or software.
0-5 years of experience
- Traveled to customers’ premises to install, maintain, and repair audio and visual electronic reception equipment and accessories.
- Inspected and tested lines and cables, recording and analyzing test results, to assess transmission characteristics and locate faults and malfunctions.
- Set up service for customers, installing, connecting, testing, and adjusting equipment.
- Operated and maintained a Help Desk operation overseas in support of OIF/OEF while managing over 2000 user accounts and 500 computers on our network with a 99% turnover and customer satisfaction rating.
6-10 years of experience
Installed, maintained, and troubleshot signal support equipment and terminal devices. Installed, operated, and maintained designated radio and data distribution systems. Maintained selected electronic devices. Performed Signal support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment. Prepared maintenance and supply requests for unit level Signal support. Operated and performed preventive maintenance checks and services on assigned vehicles. Installed, operated and performed preventive maintenance checks and services on power generators.
- Installed, maintained, and troubleshot communications support equipment and terminal devices to include Windows and Unix based systems.
- Installed, operated, and maintained designated radio, voice, and data distribution systems
- Maintained selected electronic devices including switches, routers, generators, and powered antenna’s
- Performed communications support functions, to include providing technical assistance and training for user owned and operated automation and communications equipment
- Prepared maintenance and supply requests for unit level communications support
- Operated and performed preventive maintenance checks and servers, WAPs and Switches
- Installed CATV, CATVe, CATVI, SMF, and MMF
0-5 years of experience
As a Signal support systems specialist, I was primarily responsible for working with battlefield signal support systems and terminal devices. The unit’s communication equipment needed to consistently work in order for the [company name] to direct the movement of its troops.
- Maintain radio and data distribution systems
- Perform signal support functions and technical assistance for computer systems
- Provide technical assistance and training for local area networks
- Maintenance for equipment, terminal devices, assigned vehicles and power generators
- Accountable for the security, care and maintenance of sub-hand receipted and tactical communications equipment valued in excess of $2,000,000.
6-10 years of experience
Maintained two-hundred computer systems for a company consisting of over seven-hundred employees.
- Was responsible for setting up the entire network, to include help desk, troubleshooting, administrator and user permissions, as well as security clearance specific workstations.
- Repaired, replaced, and maintained printers, copiers, scanners, fax machines, VOIP (Voice Over Internet Protocol) phones.
- In charge of three employees, delegated tasks needed to complete the jobs at hand, to ensure the company was at one-hundred percent efficiency.
- Accountable for over five-hundred thousands dollars worth of equipment, and had to perform monthly inventories to insure every piece was accounted for.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
