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6-10 years of experience
Manage $750k annual internal budget. Provide project management for large-scale internal corporate projects with budgets ranging from $5k to $500k with 2-10 man teams and durations from 1-14 months. Manage technical components of corporate mergers and acquisitions. Manage corporate office environments (servers, network, laptops, etc ) for over 300 users across nine locations in four countries. Support MS Exchange, MS SQL, AD, etc
- Improved corporate communications by implementing Cisco’s Call Manager and standardized corporate directory.
- Decreased corporate travel expenditures ~30% as well as improved corporate communications and increased company productivity by implementing Polycom video conferencing solutions at all major company locations.
- Decreased corporate time and resources ~70% by implementing digital document management solutions.
- Reduced telecommunication expenditures by ~$2100/month by implementing an internal audio/video bridge.
0-5 years of experience
A 103 year old company with 400 employees in 17 locations throughout the U.S. that provide moving, storage and transportation services to businesses and households
- Designed and implemented SQL 2005 cluster essential for new business critical application
- Migrated Exchange 2003 to 2007 integrating with VoIP system and voice mail capability
- Designed and implemented a virtualization VMWare infrastructure consolidating servers, prepared for future expansion, efficiency and eliminating legacy hardware saving $50K
- Implemented a patching schedule that included servers and workstations keeping them up to date and preventing compromise by malicious code using WSUS and Shavlik
- Expanded the use of SAN providing high availability and reliability to 8TB of essential business data
0-5 years of experience
Responsible for acquiring and management of Network Equipment and Windows OS Systems
- Responsible for managing users Microsoft Outlook and Active Directory Accounts.
- Managed the installation and configuration of Windows 2000 Server/Workstations
- Performed hardware and software maintenance in labs and office desktops
- Installed and configured networks, router, TCP/IP, and routing IP address in both LAN/WAN
- Monitored Internet usage, Antivirus statistics and reported to Windows Administrator
- Planned and coordinated with major vendors like ISP service providers for installation and troubleshooting
- LAN Cabling, RJ 45 crimping, Labelling, Patch Panel, PC Junction boxes, Phone Switches and Rack set-up
10+ years of experience
Supported several business units within Fannie Mae, coordinating daily change controls relating to system and software upgrades, application migrations, system modifications, security access controls, and general system maintenance. Interfaced with MornetPlus, Government Relations, and Single Family Acquisitions business units. Primary point of contact in support of internal applications, and managed over 100 Windows Application servers. Collaborated with UNIX, Network, Audit, and internal security teams, assisting in troubleshooting performance issues. Coordinated and deployed virtual servers for lower application environments, determining virtual server service-level agreements and technical standards for virtual server deployments.
- Managed SAN using EMC and Hitachi disk array and presented storage LUNs upon request or made available for applicable business units.
- Managed 500 plus Window server environment, apply monthly patches. Performed P2V migrations in relation to Business unit server consolidation.
- Managed and tracked all voice communication costs, analyzing and compiling reports on cost reduction / streamlining initiatives.
- Assisted with the management and support of five Fannie Mae regional offices and over 40 Partnership offices, maintaining support for critical phone and communication systems for corporate headquarters and regional offices.
- Negotiated contracts and implemented outsourcing distribution for telecommunication assets, resulting in the offering of an Employee Cellular Telephone program for Fannie Mae, District of Columbia employees.
- Participated in strategic / tactical planning and marketing efforts toward successful negotiation of corporate national agreements for cellular, paging, and audio conferencing.
0-5 years of experience
Installed/configured Windows Server 2003, Exchange Server, Active Directory, RAS/Terminal Servers and Spybot.
- Installed/configured VMware VI to improve server availability, reduce workload for IT staff, and automate server deployment for various business units
- Created and managed 20 users and set up group policies to ensure proper rights were assigned and data remained secure.
- Resolved escalation issues on priority basis and installed/configured VOIP applications on server.
6-10 years of experience
Primary responsibilities include building, configuration and racking servers for use in an internal WAN/LAN environment. Active Directory and group policy management. Exchange Administration, e-mail and LAN virus detection, data backup and recovery. Telecommunications administration and support. Direct communications, support and problem solving in a Technical Help Desk environment. Detailed technical documentation.
- Migrated network from Novell 4.0 network to Windows NT and later to Windows 2000
- Migrated company from Exchange 5.5 to Exchange 2003
- Managed and supported infrastructure for a large call center
- Developed and implemented company wide disaster recovery scheme using two Exabyte 430 libraries loaded with 8 VXA drives with multiple jobs providing 24 hour recovery capacity.
- Preformed detail analysis of multiple systems to insure compliance with ISO and SAS standards.
- Complete IP subnet merge with parent company with emphasis in becoming a trusted domain.
6-10 years of experience
- Supported servers and desktops of 120+ clients in a Windows NT 3.51 environment.
- Maintained departmental storage and print resource services.
- Performed administrative tasks for Novell and UNIX servers.
- Developed CAD/CAM automation scripts in SED, AWK, and CSHELL.
0-5 years of experience
Supported 100 Finance staff and management teams with various Workstation/Outlook email issues.
- Utilized AD to create users and passwords, created GPO’s to OU groups as requested by management.
- Supported multiple mobile devices with Active SYNC With Exchange 2003
- Implemented first Helpdesk environment consisting of Remedy Ticketing CMS with realistic SLA’s.
- Converted IT environment from P2V ESXi 4.0/View 4.5 running 3 ESXi hosts & 50 VM’s
- ESXi /vSphereHost management FT, HA, DRS, SDRS, vMotion.
6-10 years of experience
- Supervised 4 helpdesk technicians and managed all computer assets and network for large dental practice with 16 locations citywide.
- Partnered with owners and managers to create IT roadmap for modernizing the business; managed IT budget and negotiated with vendors regarding all hardware, software, and network upgrades.
- Researched, planned, and implemented corporate-wide network upgrade including MS Exchange email server, digital x-ray systems, network printers/scanners, Active Directory, network file server, terminal servers, DNS, and WINS.
- Developed disaster recovery plans and user training manuals for all offices and created/managed disaster recovery for corporate location.
- Created a helpdesk ticketing system to help manage calls and track network issues.
- Hired, trained, and supervised support technicians tasked with running the help desk; developed training materials and documentation for the helpdesk.
0-5 years of experience
Recruited to provide network and desktop support for multiple classified government contracts
- Improved developer performance by upgrading and maintaining 115+ desktops and servers utilizing imaging software
- Developed and researched IT business solutions
- Lead in ensuring that security updates, inventory and all other compliancy issues were met
- Coordinated with management to finalize system designs and confirm requirements
- Diagnosed and troubleshot Windows processing problems and applied solutions to increase company efficiency
- Ensured network, system and data availability and integrity through preventive maintenance and upgrades
- Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
- Consistently met deadlines and requirements for all projects and tasks
- Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects
0-5 years of experience
Managed and supported Windows servers that supported MS SQL databases, IIS web services, file services, email, and other mission critical applications.
- Implemented new technologies to continually simplify client environments while improving security and performance.
- Maintained and updated operating system versions and toolsets to improve security and stability.
- Document all system components so that all team members may learn from work performed.
- Provided in depth problem analysis and resolution.
6-10 years of experience
Provided Xerox Corporation GDMS and GDMS+ support for all Microsoft Windows platforms.
- Trained and mentored administrators for Windows support and client installations including Windows XP, Windows NT 4.0, Windows 95 and Novell server environments.
- Creation and management of Active Directory machine and user accounts in Windows 2000/2003 environment.
- Server, router and network programming set-up and administration.
- Creation and management of user accounts on Novell 5.1, 4.x, and 3.12 servers.
0-5 years of experience
Installation, Administration of Microsoft Small Business Server Windows 2003, 2000 & Windows NT.
- Installation & Implementation of structured cabling and network management with branded Intel, Compaq ML 350, and IBM eServers XSeries 232.
- Configuration & Implementation of TCP/IP, FTP, DNS, DHCP, Windows NT 4.0 Server RAS connectivity through VSAT. Installation, Maintenance Management & Troubleshooting of Windows 95, 98, Windows XP Home & Professional, 2000 Professional, Windows NT 4.0 Server, WorkStation & Windows 2000 Server, Windows small business server, Microsoft Exchange 2000 server.
- Management of Hardware & Networking Department.
- Installation, Maintenance Management and Troubleshooting of SBS 4.5 BackOffice Servers, and Proxy Servers.
- Internet Server (DP602), Installation, Management and Troubleshooting.
- Performed maintenance of Microsoft Servers 2000 and 2003 consisting of adding users, editing user login scripts and granting permission to directories and shared files.
- Documented the process for supported systems and applications.
0-5 years of experience
Lead team of administrators in charge of the configuration and administration of USSOUTHCOM J2/SE-RSC JWICS Windows systems.
- Performed duties as a Information Assurance Manager to ensure all systems were in accordance with security policies and procedures.
- Administers Exchange 2003 cluster and troubleshoots any related issues.
- Administers and maintains Domain Controllers, DNS, and Active Directory.
- Deployed and maintained Citrix farm for multiple domain, thin client environment.
- Ensures Windows Systems are up to date with current security patches and virus definitions.
- Developed and maintained System Security Accreditation Agreements (SSAA’s) for all responsible systems.
0-5 years of experience
A data analyst in support of the U.S. Army Communications-Electronics Command (CECOM), Aberdeen Proving Grounds Maryland, Condition Based Maintenance Plus Project designed to provide prognostic forecasting of systems and sub-systems performance.
- Analyzed engineering parametric data required to perform data analysis to support fleet management, algorithm development, statistical analysis, development of fault propagation models.
- Provided Microsoft SQL database maintenance and support. Assisted in development of SQL database.
- Assisted in development and testing of JAVA based data conversion and MS SQL database insertion tool.
- Provided Microsoft Windows System Administration on secondary basis for Windows Server 2008 R2 and Windows 7 environment for 20+ person staff.
- Repair, refurbish, and configure computer hardware for resale on secondary market after return from lease. Refurbish and recycle computers from throughout New Jersey to ensure compliance with various New Jersey laws and regulations.
0-5 years of experience
Managed the Help Desk Dept tiers 1, 2 & 3 for HQ and remote offices in Europe and Japan (approximately 175 users).
- Standardized and designed corporate desktop/laptop disk images for all departments of the company.
- Setup all user accounts with Windows Server 2003 and 2008 Active Directory, Exchange, Smart Phone Sync, PBX VoIP and Telephony hardware.
- Updated the local wiki with documentation, guidelines and procedures of upgrades & installations for hardware and software.
- Worked with Windows Server 2003 and 2008 active directory at an admin level, setting up client accounts, granting network access/permissions and managing passwords.
0-5 years of experience
Rolled out a new office environment to Windows 2000 Professional and Windows XP operating systems.
- Remote installed software applications using Altiris Deployment Server, and assist in preparing project plans and business cases for Altiris projects.
- Managed all laptop’s, desktop’s and PDA’s.
- Supported over 1000 end users internal and external.
- Tested, and deployed, new laptop, desktop and Server Images using Altiris Deployment Solution.
- Created and implemented software packages (RIPs), collections, policies and reports to structure the software environment.
- Planned, tested, and deployed an Altiris based systems & asset managed & supported PC based environment. Inventoried and asset solutions using Altiris’ Asset Control Solutions.
- Determined the necessary hardware and software requirements and set standards based on system/software life cycle planning.
- Utilized Altiris’ Asset Management, Application Metering tools and Notification Server to implement licensing management, a controlled level of maintenance and to streamline support services within the organization.
- Supported the systems hardware and software for the deployed environments. Trained end users on newly deployed equipment, operating systems and applications.
0-5 years of experience
Supported over 100 end users with daily technical issues physically and/or through the use of Microsoft’s remote desktop.
- Handled all ticketing and escalation procedures through use of the Spiceworks CRM system.
- Troubleshoot end user Windows Vista and 7 operating systems software and hardware issues.
- Installed and configured peripheral devices such as printers, projectors and security cameras.
- Configured both Cisco the router and Meraki WAPs for protocols such as DHCP, port forwarding, NAT, routing protocols and channel frequency.
- Administered the Karspersky Enterprise firewall for network security implementation.
- Administered the Windows Server 2008 R2 and soles such as the Active Directory, Windows Sever Update Services (WSUS), DHCP server, file server, print server, DNS server through the use of the remote WinRM tool.
- Programmed databases and tables on the SQL Server Management Studio 2012 (SSMS) for all staff in the various sections in the company and developed ERD’s for proper database accountability.
0-5 years of experience
Full project lifecycle management for internal systems development.
- Designed SLA/Ticketing dashboard to improve customer maintenance and repairs by 100%.
- Creation of metrics for software development as well as technical and help desk support teams.
- Mapped IT systems including all process and procedures as well as instructions for uniform systems management.
- Provide Tier 3 application support and junior windows administration for 2003 and 2008 servers.
- Management of customer facing projects that span multiple departments and multiple service groups.
- Designed monthly profitability dashboard for CEO allowing quick access to job hours, sales, and costs. Based on this report profitability has increased by 20%.
0-5 years of experience
Coordinated the installation, administration and support of NT/2000 servers located in four regional data centers.
- Developed strong leadership and troubleshooting skills through managing data center and corporate exchange email system.
- Directly modernized the data center storage by implementing a NetApp NAS storage environment.
- Implemented SAP/Oracle/Peoplesoft development environment utilizing Windows, Unix and HP SAN.
6-10 years of experience
1st and 2nd level Windows Administrator for Adecco employees in Windows XP, NT 4.0, and 98/95 environment.
- Received and logged incoming calls using Expert Advisor “Tivoli” software and HP service desk.
- Used Dameware and SMS as tools to solve issues quickly to meet service level agreements.
- Troubleshot Hardware, Software, Network and Remote VPN connectivity issues (Fiberlink) over the phone.
- Received, configured and reprogrammed incoming laptops.
- Quality Assured laptops before they were shipped out.
- Provided after hours and weekend, cell phone support on rotating schedule.
0-5 years of experience
- Managed Active Directory user accounts for over 100 local and remote users.
- Deployed new PC desktop and laptop systems.
- Performed analysis and troubleshooting for Dell servers running Windows 2000.
- Configured Watchguard firewalls and VPN hardware for remote users.
0-5 years of experience
Windows Administrator utilizing NT 4.0 and Windows 2000
- Microsoft Exchange 5.5 Administrator
- Provided network architecture expertise and evaluated new technologies for deployment throughout the network
- Set information services policies for networking infrastructure and end user services
- Worked with Windows XP and Office XP
- Developed strategy and utilized PC AnyWhere, SMS and VPN to remotely administor servers, workstations, and network infrastructure
- Planned and deployed Windows 2000 Terminal Server and clients to provide users with low bandwidth access to standard applications
- Responsible for setting up new users and security permissions for users, building, maintaining, and up-grading servers
0-5 years of experience
Managed team of three for all UNIX and Linux machines
- Administered large Solaris Enterprise Clusters and Servers with over 6-12 Terabyte Oracle Databases
- Initiated and spearheaded efficient business practices to save division time and money, including converting user accounts to conform and use NIS+
- Administered LANS (DHCP, DNS, IP Addressing, Netmasks, SNMP, load balancing, NFS, Samba, Veritas NetBackups, Legato Networker, SAN, etc for 9 subnetworks and domains)
- Provided full NT administrative backup. ( User admin, file sharing, etc..)
- Planned and implemented the migration of various smaller systems into the department’s larger servers (Solaris Enteprise Server installations and configurations )
- Maintained License and Application servers for various products (Clearcase, Rational, Orcad.)
- Administered (IRIX ) Email Server (POP3 and IMAP) for the Bell Labs group.
- Administered Apache and Netscape web servers.
- Installed and maintained Redhat Linux on department machines. Awarded for my participation on the “Home Control” project.
0-5 years of experience
Spearheaded project to re-configure the Leased Network and make it a separate entity from Lucent Network.
- Evaluated Vendors H/W and S/W to insure selection met project technical and budgetary requirements.
- Designed and integrated networks in NT and UNIX environment.
- Monitor System performance on NT/Unix Servers.
- Perform Kernel Configuration to run Oracle database on the Solaris Servers.
- Support ORACLE Application development team to install the database and fine-tune the kernel for optimum performance of Unix Server.
0-5 years of experience
- Installed base operating systems on IBM UNIX servers
- Supported 30 Help Desk users, both remotely and in person
- Created and maintained user access control profiles for all level of users
- Maintained 98% uptime when managing network troubleshooting issues
0-5 years of experience
Liaison position between server team and help desk team to provide support for student, faculty and staff on a variety of systems issues. Day to day responsibilities focused on maintaining student computer labs, working with help desk to take on escalation issues, working with development on system engineer responsibilities for Sharepoint. Other responsibilities included maintaining classroom hardware, maintaining offsite networking equipment and providing server deployment and maintenance.
- Manage desktop images utilizing Windows tools (e.g. sysprep) and Norton Ghost products.
- Monitor server and network devices with SiteScope, System Center Operations Manager 2007 and Dell Openmanage tools.
- Manage server images for HP and Dell servers on Windows 2003 and Windows 2008.
- Manage Microsoft Exchange 2003 server environment.
- Administer servers for Microsoft Office Sharepoint Services 2007 and Sharepoint 2010.
- Manage load balanced servers with Windows Load Balancing.
0-5 years of experience
Managed, controlled and operated company systems, data centers, and applications to meet business needs 24 x 7
- Resolved and documented daily issues on Windows, SUN, HP-UX and AIX platforms
- Resolved and documented alarms from BMC Patrol
- Responsible for Backup jobs on Veritas NetBackup
- Supervised Team to Achieve Goals in accordance with established policies
- Provided guidance and mentoring to IT Service Desk
- Acted as Advisor to IT Server Team resolve operational and/or Technical Problems
- Performed Daily Application Health Checks
- Change Management Responsibilities using vSmart Change
- Veritas Cluster and MC Service Guard Administration
0-5 years of experience
Controller of the Cisco IP phone configuration and setup for 100 users
- Configured and installed all AV, PC & Polycom sound stations for conference rooms
- Created test environments for all new software and hardware
- Maintained and created all Desktop/Laptop configurations using Ghost & Windows Deployment Service
- Controller of all hardware and software inventory
- Responsible for quarterly inventory purchases with a savings of about 5% annually
- Maintained MS Exchange
- Supported a Windows XP & 2007 Environment using MS Office 2003 & 2010
- Salesforce Administrator
- Creator, trainer, and controller of Salesforce environment
0-5 years of experience
Setup and configuration of Virtual servers and environments utilizing VMware and Parallels Virtuozzo applications
- Provide technical support for all internal and external ASP users ranging over 1400 throughout the world.
- Respond, research, and resolve client issues ranging in complexity.
- Ensure all user support requests are addressed accurately and in a timely manner.
- Administer CS STARS ASP Windows terminal server environment and STARS Citrix Presentation Server 4 and 4.5 environments.
- Maintain and configure Windows 2000/2003 terminal server software and hardware.
- Work on infrastructure projects and issues with other cross-functional groups and serve as backup and assist other team members as appropriate.
- Currently assisting in rollout of new Stars applications.
0-5 years of experience
Working in a healthcare environment supporting 800+ users on a Windows XP, Windows Vista and Windows Serve 2003 platform
- Setting up new employees in Cisco call manager and assigning phone extension, setting up voicemail and changing voice mail passwords using Cisco Unity
- Using remote desktop software to troubleshoot hardware and software.
- Using active directory changing password, adding user to email distribution list and Right fax.
- Repair laptops, desktops, installing Cisco switches and performing maintenance on printers.
0-5 years of experience
Install and configure WebSphere MQ, IBM HTTP web servers
- Managed 20+ WebSphere Server Farms
- Install WebSphere MQ and configure WebSphere applications to use MQ
- Heap Analysis, Performance tuning and Application Monitoring
- Monitored, maintained and customized existing MQSeries objects such as Queue Managers, Queues (local, remote, alias and model), process definitions, channels, and listeners
- Implemented processes and procedures related to MQSeries security, administration, and triggering
- Installation/Configuration/Administration of WebSphere Application Server
- Installation/Configuration/Administration of IIS
- Provided 24/7 operations support
0-5 years of experience
Contracted to Ipsos to perform a Domain migration.
- Perform domain migration of approximately 800 servers using ADMT and PowerShell scripts to two different domains.
- Meet downtime deadlines of 2 hour windows for server migrations.
- Capacity planning for Virtual machine creation.
- Build new virtual machines using company issued template for multiple different divisions.
- Server inventory using VMCP and Spiceworks to get an accurate inventory count of servers that needed migration.
- Assist in the decommission processes of servers that were no longer needed.
0-5 years of experience
Handled technical troubleshooting within an enterprise environment, including server crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 and 2 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.
- Worked with various departments to write SQL scripts to extract data from different SQL databases on campus.
- Project Lead for VMWare’s vSphere including installation, configuration, hardware, and software recommendations.
- Use Veritas’ Netbackup to backup and restore user files on College servers.
- Account creation and maintenance on an assortment of different types of servers including UNIX, Windows 2003 Domain accounts, and VMS.
- Communicate with end users about the status of their open tickets and potential resolution time to their specific issues
0-5 years of experience
Worked as a hardware Technical Support Representative for American Business Customer Care department.
- Handled System, network and printer issues.
- Liaised with different departments to get the issues resolved.
- Handled Escalations from customers.
- Maintained 99.5 Customer Satisfaction.
- Worked on ticketing system to resolve customer issues.
0-5 years of experience
Set up and maintain NT servers on a Windows NT TCP\IP network
- Maintain and troubleshoot DHCP, WINS
- Evaluate the company’s security scheme. Implement scheme for changing network and service account passwords. Restrict security on Exchange objects as needed
- Troubleshoot hardware and software problems on Wipro, Micron and Compaq Computer systems as well as Hewlett Packard printers
- Install configure and troubleshoot software on Windows NT Workstation and Windows 95/ 98 including Microsoft Office, TCP/IP, Internet Explorer 3.x and 4.x, Netscape and MS-DOS
- Manage the backup of all data in the Development environments
0-5 years of experience
Perform administration, upgrades, and daily maintenance of hardware and software consisting of UNIX/Linux-based and Windows-based operating systems.
- Manage and administer all aspects of Active Directory. Responsibilities include managing group policy, monitoring forest replication, and apply principles of least privilege with security policy.
- Manage and administer Windows based services, both physical and virtual to include. DHCP, DNS, Exchange, IIS, SCCM, and WSUS.
- Maintain and administer applications, operating systems, and hardware related to Microsoft Windows Workstations/Servers based operating systems across both Legacy and AFNET systems.
- Provide hands-on/ virtual support 24×7 in accordance with mission requirements.
- Develop and implement documentation including policies, procedures, checklists, and guidance specific to Windows related systems.
- Analyzed, logged, and tracked complex software and hardware matters pertaining to network connectivity, server, and application issues to ensure continuous function.
0-5 years of experience
Responsible for creating Windows XP and 7 images for laptops, field devices, and desktops using ImageX, Microsoft Deployment Toolkit, and SCCM.
- Responsible for administration, backup, and maintenance of 90 stager servers.
- Responsible for administration and maintenance of 10 host, 200 vm, VMware environment.
- Provided 3rd tier helpdesk support for servers, workstations, laptops, and field devices.
- Provide 3rd tier helpdesk support for software, including Microsoft, Adobe, and SAP products.
0-5 years of experience
- Project lead for several large projects, such as SAN migration, and ER-16 Network switch replacement.
- Lead application support of Symantec Enterprise Vault file archiving system.
- Technical lead in migration of 17 TB of data from Windows 2003 cluster servers to IBM Netapp NAS devices.
- Maintained corporate servers – physical, VMware and cloud.
- Performed systems administration functions such as new server builds and application installations.
- Produced documentation for server and applications processes.
- Decommissioned Windows servers.
0-5 years of experience
Working with VMWare vSphere 4.0, Citrix XenApp servers, XenApp Desktops and legacy systems.
- Migrating VMware ESX 3.5 clients to vSphere 4.0.
- Setting up XenApp Servers and XenApp Desktops for users to work from home.
- Managing projects plans for migrating legacy operating systems, office applications and hardware to updated systems for SOX compatible audits
0-5 years of experience
Install, configure, and support an organization’s local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system.
- Modify existing databases and database management systems or directed programmers and analysts to make changes.
- Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Analyze logical and physical database descriptions and specified identifiers of database to management system
- Ability to troubleshoot and determine root-cause analysis, solution development, and implementation skills
0-5 years of experience
Manage desktop images utilizing Windows tools and Norton Ghost products.
- Monitor server and network devices with SiteScope, System Center Operations Manager and Dell Openmanage
- Manage server images for HP and Dell servers on Windows 2003 and Windows 2008.
- Manage Microsoft Exchange 2003 server environment.
- Administer servers for Microsoft Office Sharepoint Services 2007 and Sharepoint 2010.
0-5 years of experience
Administer Microsoft 2008 and Exchange 2010 Servers to separate SPAM from production traffic
- Configure new user accounts in Active Directory and Exchange Management Console
- Provide onsite desktop support for 40 users
- Manage server room rack, cabling, and network equipment
0-5 years of experience
Worked with special teams to roll out 1000 Windows XP deployments to entire sales force and customize applications to perform under intense loads. Application design and testing for many custom Autotrader applications for the [company name] team.
- Provided quality assurance and unit testing of XP image.
- Citrix 4.0 administration
- Troubleshoot script errors and customize scripts. SQL 2000 and 2005 database administration
- Q/A application testing.
0-5 years of experience
- Reviewed VMware infrastructure and provided recommendations for ‘immediate impact’ changes to existing environment to aid in ongoing performance issues.
- Built lab environment for next generation internal applications development and testing platform.
- Architected roadmap for migration from VMware ESXi 4.1 to VMware ESXi 5.1 to include addition of management and monitoring tools absent from current environment.
- Provided application monitoring and root cause analysis utilizing Compuware Gomez
0-5 years of experience
Performed comprehensive computer inventory for record purposes
- Created Access 2003 database to store and track inventory records
- Technical support, including set up, software installation and troubleshooting computers, printers and all peripherals
- Support Dell and HP/Compac Desktop and Laptops
- Configure users on Exchange Server
- Experienced with Partition Magic and Ghost Imaging software
- Provide support to Remote Users using Remote Desktop and VPN
0-5 years of experience
Performed comprehensive computer inventory for record purposes
- Created Access 2003 database to store and track inventory records
- Technical support, including set up, software installation and troubleshooting computers, printers and all peripherals
- Support Dell and HP/Compac Desktop and Laptops
- Configure users on Exchange Server
- Experienced with Partition Magic and Ghost Imaging software
- Provide support to Remote Users using Remote Desktop and VPN
0-5 years of experience
A part of leadership team that assists lower level Administrators with OS configuration, Virtual and Clustering issues.
- Reviews server configuration, verifies that all physical and virtual servers have proper volume configuration, IP range, VLAN, Subnet, and DNS Hostnames before any server is released to be built by the Windows Admin team.
- Installs and configures Windows Server 2k+ and assign’s Server Roles.
- Runs Remediation on Physical and Virtual Servers to ensure OS installs are successful.
- Schedules and installs patches on Microsoft OS Servers.(WSUS)
- Creates Virtual machines via Vmware /Vsphere and troubleshoots OS install and configuration issues.
- Configures Microsoft and VERITAS Clusters.
- Collaborates with Senior Project Managers to ensure that all goals from the Windows Administrator team are met on a daily basis.
0-5 years of experience
Create and Manage active directory and all group policies
- Manage exchange 2003 server and all user accounts
- Build and manage all servers as needed, built and maintained Netbackup server
- Handled most SMS issues for Nuclear energy domain
- Integrate most 3rd party software to work with windows based clients
- Pushed Norton, XP and windows 2000 updates with SMS
- Tier II and III support for Desktop and AD issues
0-5 years of experience
Provide Services to CoreLogic which is HP’s Client
- Management and maintenance of 280 hosts with over 3500 VMs in multi-geographical location
- Working closely with Network, Server, Storage, Windows and Linux team members for maintaining the infrastructure
- Working with Disaster Recovery team in order to do the Disaster Recovery test.
- Providing recommendations for performance tuning of the VMware Infrastructure
- Providing plans to upgrade the existing VMware 3.5 environment to 4.1 environment
Windows Administrator Duties and Responsibilities
While the specific duties of a Windows administrator can vary based on their business and industry, the general responsibilities of this role include:
Install and Configure Windows Servers A Windows administrator’s main responsibility is to install and set up Windows systems and servers. They develop servers and provide support to individual users to ensure that the system works reliably and quickly. They may also answer user questions throughout the setup and installation process. In this role, Windows administrators also build the server’s back-end architecture, including databases and scripts for specific applications and user needs.
Provide Technical Support and Guidance Windows administrators also provide technical support and guidance to users and other administrators. In many cases, the Windows administrator works closely with IT departments and professionals to answer technical questions or resolve issues with server performance and access. They may directly install and maintain Windows-based programs for end users and help debug these applications so that they work with Windows servers.
Perform System Maintenance Windows administrators also conduct system maintenance activities, usually on the server back end. This aspect of the role requires the Windows administrator to review error logs and user-reported errors and identify stable and reliable solutions. Frequently, Windows administrators need to work directly with the system’s code base to make necessary changes and then deploy those changes throughout the server.
Monitor System Performance In addition to maintaining Windows systems and servers, Windows administrators also monitor performance to reduce interruptions and server crashes. This can involve monitoring daily traffic logs and reports or working directly with end users. If the Windows administrator identifies potential issues or bugs affecting server performance, they develop and deploy proactive solutions to ensure system usability across the organization.
Create System Backups Windows administrators also perform system backups according to company or industry standards. They may back up systems weekly, daily, or more frequently depending on server space and a particular business’ needs. This helps to ensure that the system can be quickly recovered after a crash or other outage and supports data integrity by ensuring that vital information is not lost during an outage.
Maintain System Security Windows administrators also maintain system security by noticing faults and vulnerabilities within the server’s architecture. This part of the job requires extensive knowledge of viruses and other sources of server vulnerability and requires the Windows administrator to develop and deploy protection measures, particularly when pushing out system-wide changes that can open up new vulnerabilities.
Windows Administrator Skills and Qualifications
Windows administrators have a high level of technical skill specifically focused on working within the Windows operating system environment. Generally, Windows administrators have at least a bachelor’s degree in a related field, several years’ experience in a server-side administrative role, and the following skills:
- Server administration – Windows administrators need a high level of technical knowledge regarding Windows server setup, deployment, and maintenance
- Programming and coding – expertise in coding and writing programs is vital in this role. Windows administrators frequently need to work directly with server code to improve performance
- Information security – because they oversee server security, Windows administrators should also understand best practices and techniques to maintain and enhance information security
- Analytical skills – this is a highly analytical role, requiring Windows administrators to interpret error logs, monitor system performance data, and assess user information to ensure server reliability
- Communication skills – because they frequently work with both IT professionals and end users, Windows administrators need effective written and verbal communication skills
- Problem-solving– Windows administrators often need to employ creative and technical problem-solving techniques while installing, configuring, and maintaining Windows systems and servers
Windows Administrator Education and Training
While Windows administrators can find positions with an associate’s degree in a field such as information systems, job prospects are much better for candidates who have a bachelor’s degree in a technical field like computer science. Additionally, Windows administrators can receive certification through Microsoft, which can help them secure jobs in the field. Most Windows administrators also have several years of experience working with server-side technologies, often under the supervision of a senior Windows administrator.
Windows Administrator Salary and Outlook
According to the Bureau of Labor Statistics (BLS), the median annual wage for network and computer system administrators is $79,700. However, this estimate is significantly higher than salaries reported by Glassdoor and PayScale for Windows administrators. Glassdoor estimates an average annual salary of $68,978, while PayScale reports a median salary of $63,984 per year. The BLS expects employment for network and computer system administrators to grow 6 percent through 2026.
Helpful Resources
We searched the web and found many resources if you’re interested in learning more about a career as a Windows administrator:
Microsoft Certifications – Windows administrators can receive certification from Microsoft focused on Windows Server 2012 and 2016
Windows Server 2016 Administration Fundamentals – author Bekim Dauti provides information on deploying and setting up Windows servers and provides study help for Microsoft certification exams
A Windows System Admin’s Blog – this blog provides an excellent look at the day-to-day life of a Windows administrator, in addition to technical information to solve common and uncommon issues that may arise
Microsoft Windows Server Administration Essentials – expert Tom Carpenter explores the core concepts of Windows administration and how server performance impacts organizations
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Windows Administrator
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
