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Freight Broker Resume Samples
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0-5 years of experience
Responsible for analyzing customer’s business needs, presenting solutions, and making recommendations to support the business model while ensuring sales, retention, and objective compliances are met. Ensured that freight drivers were available to transport products and services. Also processed payroll weekly, and organized the business services within the office such as filing, faxing, and answering business request.
- Top Team in District two consecutive quarters
- Increased freight revenue 20% in less than a year
- Built team morale, and increased customer base 25% in less than a year
0-5 years of experience
Inside/Outside sales representative responsible for finding and qualifying prospects to convert into customers to grow revenue base.
- Created entire refrigerated freight division from scratch utilizing network connections and relationships.
- Ranked #1 broker in generated revenue for last 4 months.
- Negotiated contracts and pricing with customers
- Negotiated contracts and pricing with carriers
0-5 years of experience
Negotiated pricing with customers and carriers to ship, FTL, LTL, Intermodal, Flatbed, and partial shipments across the United States and Canada.
- Maintained accounts with LTL contracts including Bluegrace Logistics, BNSF Logistics and Magrabar Chemical.
- Created and maintained reports for Daily, Weekly and Monthly reporting of FTL shipments on contracted lanes (Shift Freight)
- Consistently earned between 20 – 50% margins on all shipments.
- Researched carriers to insure the highest quality service for accounts and their shipping lanes.
- Maintained communication with customer and carriers on transit times, appointment times and current locations of trucks in transit. Verified when deliveries were made.
- Received multiple awards and recognition for most logged Sales Calls in 1 day with an average of 80 to 100 calls.
0-5 years of experience
Launched business plan to move clients freight
- Negotiated 80 to 100 contracts a week successfully
- Managed $80,000 receivables and payables each week
- Exceeded revenue goals each month 20% on average
- Supervised 4 employees remotely
0-5 years of experience
Cold calling, Prospecting for new business and hunting for warehouse with volume.
- Experience on calling Mid-Market companies.
- Exercised independent judgment and discretion in negotiation of freight coverage, customer and carrier relationship management, price negotiation, troubleshooting and analysis of market trends.
- Developed and managed customer and carrier relationships, drove growth by providing a superior experience for customers, and maximized profit for customers and FreightQuote.
- Promoted to Account Manager/Sales Coach in Aug 12.
- Achieved $288K in truckload, LTL, Rail sales in FY2012, exceeding gross profit objective by 140%.
- 100-150 cold calls per day.
6-10 years of experience
Manage team of Brokers, Service and Procurement Specialists in daily tasks comprised of order fulfillment, relationship management initiatives, as well as ensuring maximum service levels fall in line with the customers’ expectations.
- Achieved 104% of annual revenue resulting in $15.1M, 120% of annual load count goal.
- Performed a series of office comprised strategy sessions to provide team with more negotiation tactics as well as the success of “Building A Pipeline”.
- Successfully and profitably negotiated contract rates while simultaneously developing, managing, and assuming ownership of service contracts for major clients.
- Addressed and quelled critical customer issues across supply chain as a result of exemplary customer service, problem-solving, and strategic planning expertise.
- Drove down Broker workload by 30+% enabling Team to close new business opportunities. Led key operational efforts and processes consisting of composing standard work instructions, presenting training and providing support for major projects.
- Collaborate with Accounts Payable / Receivables Management Service Group to compose Standard Operating Procedure for Brokers to assist in expediting past payments.
- Efficiently leading team in satisfying high-volume aged accounts, guiding staff through comprehensive research and resolution of matured, pending orders.
0-5 years of experience
Prospected on a continual basis to identify, qualify, and close high quality new business.
- One call closer, motivated, assertive & maintained control.
- Achieved & exceeded revenue target by 22% on every load.
- Orchestrated conversations between shipper, receiver, dispatcher & driver to ensure well managed loads & smooth executions of delivery.
0-5 years of experience
Oversee and manage truckload and less-than-truckload customer accounts for nation’s 6th largest brokerage firm. Direct post-sales support functions and follow up. Responsible for ensuring all aspects of the Company’s freight processes are operating at maximum potential, that full truckload shipments are being covered for customers and that LTL shipments are effectively managed. Responsible for developing and maintaining customer and carrier relationships, service and product planning, implementation and delivery. Regularly function in truckload coverage, account management, price negotiation and dispatch capacities.
- Developed a series of action plans to acquire new customers by creating mind share with the each individual prospect, systematically closing 8 – 12 new customers each month.
- Exercise independent judgment and discretion in the full brokerage cycle: customer and carrier relationship management, price negotiation, and analysis of market trends.
- Obtain competitor invoicing and tariffs to provide freight spend analysis. Results in win-win
- Achieved and exceeded monthly sales goals and quotas from 04/2013 to present month.
- Earned multiple special project freight bids resulting in over $100,000 in revenue.
- Drive growth by managing the customer relationship to continually maximize the benefits of all
0-5 years of experience
Responsible for all customer/operator communications relating to scheduling of freight shipments
- Negotiated and maintained freight rates
- Business developments for securing and maintain new customer accounts
- Managed carrier compliance to adhere to DOT regulations/ state/federal laws
- Verified and approved safe stat scores
- Monitored customer account status to ensure compliance for accounts receivable
0-5 years of experience
Responsible for daily hands-on customer related situations and resolve discrepancies.
- Committed to and received detailed customer load information by telephone, fax, or electronic tendering and input all load information into the system accurately.
- Managed service expectations to minimize impact on customers
- Proactively identify and report problems and swiftly implement resolutions of multiple issues.
- Maintained, tracked and analyzed all shipments, including working with carriers and asset department.
- Prepared statistical data for contract negotiations and participating in negotiations.
- Evaluated existing capabilities and establish new systems and processes for the tracking, measurement, reporting, and analysis of all traffic.
6-10 years of experience
Freight sales, customer service and dispatch for third party logistics division.
- Consistently generate $60,000 month revenue with 12-15% margin.
- Offered rate quotes and developed new customers.
- Heavy telephone sales and customer service.
6-10 years of experience
[company name] is a privately owned and operated freight brokerage firm with annual revenues of approximately $3.5 Million
- Sourced and procured carrier services to ensure timely delivery of customer freight
- Negotiated pricing with both buyers and the sellers to secure business and maximize profits.
- Operated as Sales Team Leader, responsible for training and mentoring a sales staff of 5
- Designed and implemented sales training program for new hires
- Sourced and retained new clients as well as expanded relationships with existing clients
- Achieved highest sales numbers 6 years in a row
- Grew specified account sales over 30% year over year
- Reestablished relationships with prior, low revenue, clients, growing revenues from several under $10K annually to over $200K annually
- Assisted in accounts payable and receivable
0-5 years of experience
Developed successful pricing strategies that helped to attract and retain customers
- Assisted with the developing of logistic infrastructure for the company
- Maintained strong relationships with customer and carriers to meet their goals and requirements
- Directed and organized flower deliveries across the state for the American Cancer Society
- Handled brokered freight and negotiated freight rates
0-5 years of experience
- Coordinated shipping and receiving of freight for small to mid-sized businesses
- Qualified and managed business referrals and leads
- Provided account management for businesses, assisting in pricing and providing shipping options
- Communicated effectively with carriers and customers to ensure successful shipping transactions which result in increased customer satisfaction and repeat business activities.
0-5 years of experience
Identified ideal truck carriers for customer’s product load capacities and deadline needs
- Provided constant communication with customers and carriers
- Communicated with customers to rationale quotes for truckload shipments
- Assisted Corporate Analytics to focus quotes and use brokerage tools
0-5 years of experience
- Scheduled pick-ups and deliveries, tracked and traced shipments, ability to multi-task, solve problems and tolerate stress
- Computer skills of DAT and Truckstop, booked on average over $100K of freight per week at 14%-18% profit margin
- Negotiated contracts with carriers and consistently met profit margin goals averaging 14% to 18%
0-5 years of experience
Developed new business (dry van, reefer, LTL, 3PL, intermodal, flatbed).
- Maintained all customer relations with previous accounts.
- Prepared documents for shipments, including payables and receivables.
- Audited domestic freight invoices for various carrier modes
0-5 years of experience
Operated a full service 3PL company to provide shipping solutions for companies.
- Managed daily business operations including booking and tracking shipments.
- Prospected new clients and maintained existing client relationships.
- Partnered with various industry contacts to find the best equipment and pricing.
- Maintained company required software, websites, and marketing materials.
- Represented company at various tradeshows and networking events to increase business.
0-5 years of experience
Grew annual sales of 1M through tailoring services to large strategic clients
- Interfaced with customers to provide timely solutions to emergent issues
- Analyzed regulatory environment in international markets to proactively manage risks
- Analyzed historical contract data to optimize bundled product pricing, terms and conditions and support negotiation of rate agreements
- Managed qualification of carriers and load tracking systems used for contract pricing
- Assisted accounting in producing financial transaction reports, data maintained in SQL server environment
0-5 years of experience
Consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
- Facilitate productive communication with clientele in issue resolution and fulfillment of customer requests.
- Strategically boost competitive leveraging while increasing profits by persuasively negotiating freight quotes with freight lanes for optimal pricing.
- Responsible for qualifying carriers, growing revenue, load tracking, and obtaining rate agreements in support of overall company objectives.
0-5 years of experience
- Successfully negotiated freight rates to meet projected profit targets
- Established relationships with product suppliers to obtain freight brokerage contracts
- Posted loads on internet search engines to arrange for carriers to transport freight
- Assembled company operation manuals and employee contracts
- Compiled, edited, and designed independent contractor agreements
0-5 years of experience
In-depth knowledge of the freight business including all freight modes (Truckload, Less than Truckload, Rail, Intermodal, etc.)
- 70-90 inbound/outbound business-to-business calls per day including cold calls, calls to and from current customers and follow-up calls
- Heavy prospecting for new business customers
- Up selling current customers on shipment orders and staying in close contact to ensure ongoing future business.
- Meeting and exceeding sales goals of $10K per month
- Managed the customer relationship to continually maximize the benefits of all freight brokerage transactions to customers and the Company
- Identified and developed customer relationships by interacting with existing and potential customers to develop truckload, Less than Truckload, Rail, and Intermodal opportunities that result in commissioned sales
- Analyzed and communicated capacity issues, market conditions, current market rates, and worked with Corporate Analytics to focus quote and brokerage tools
- Exercises independent judgment and discretion including the full brokerage cycle: negotiation of freight coverage, customer and carrier relationship management, price negotiation, and analysis of market trends.
0-5 years of experience
- Responsible for outbound cold calling to gain key accounts for LTL, Truckload and specialty freight shipments.
- Worked with high volume inbound cue of clients to give accurate and cost effective freight quotes.
- Used multiple programs to dispatch, track, and quote shipments worldwide.
- Consistently surpassed revenue targets by 150%.
- Trained new brokers in systems and sales.
0-5 years of experience
Negotiate contract and pricing agreements with carriers
- Ensure that freight paperwork are completed and approved before transportation
- Identify and contact qualified carriers for freight services
- Maintain strong relationship with multiple carriers
0-5 years of experience
Developed customer relationships for new profitable business
- Recruited new carriers specifically with 53ft Dry vans
- Emailed customers 24 hours a day with live updates on Carrier ETA to pickup Loads
- Emailed live location updates every step of the way until delivered
- Negotiated rates with customers and carriers to ensure profit for Company
- Responsible for Carrier Compliance including but not limited to M.C. Authority and Insurance
- Multi-tasked numerous projects at once with urgency
0-5 years of experience
Brokered full truck load and partial freight
- Dispatched up to 30 drivers daily for routes covering the United States.
- Acquired trucks through databases such as Internet Truck Stop, Dat 360, and getloaded.com to move freight.
- Developed carrier relations to obtain competitive rates.
- Performed between 50-100 inside sales calls a week.
0-5 years of experience
Specialized in lead prospecting, developing customer relations and freight management.
- Negotiated rates for service
- Conducted profitable freight brokerage service
- Maintained open communication lines with other divisions
- Responsible for making sound financial decisions
0-5 years of experience
Cold called 70-100 trucking companies a day to ensure my goal of 20 loads per week
- Successfully negotiated the rate of the shipment as well as advised the pick up and delivery times, weight, miles
- Ensured driver had appropriate address to shipper and receiver as well as correct pick up and delivery numbers
- Sent carrier rate confirmation for the load within 10 minutes
- Tracked the driver from shipper to receiver till load was successfully completed to ensure quality customer service
- Paid Detention and Lumper fees via customers approval
0-5 years of experience
Meet Customer demands by reaching out to the appropriate carrier to transport our many multi-cultural customers’ freight throughout the nation.
- Finding and securing the precise cost-effective solutions to route the customer’s freight and thereby reach satisfaction.
- Coordinating and campaigning by utilizing excellent interpersonal and communication skills with people of diverse cultural backgrounds.
- Exceed the customer’s expectations at all times and handle their transportation requirements from the moment of pickup until delivery.
- Match the needs of shippers with the capabilities and capacity of carriers, creating greater efficiency in transportation.
- Decrease claims and prevent costly insurance proceedings by exercising quality carrier relations and detail.
6-10 years of experience
Oversaw dispatch of inbound and outbound freight for clients and customers.
- Provided efficient, cost effective freight moving for all customers.
- Located, contacted, negotiated and worked with carriers and shippers to deliver customer cargo within a designated frame.
- Prepared and submitted all documents needed for dispatch and shipment to carriers and transporters.
- Assisted with scheduling, dispatch and coordination of transportation drivers.
- Tracked and monitored location of drivers to ensure timely and safe delivery of the freight.
- Informed clients about freight shipping time, shipping status and delivery status.
- Find authorized and reliable transportation carriers for clients.
0-5 years of experience
Formed a start-up office/branch using past and present contacts in the third party logistics industry
- Performed sales calls to potential and existing customers to develop and maintain a steady flow of shipments
- Negotiated rate agreements with truckload carriers and clients and dispatched drivers
- Managed accounts by scheduling and coordinating pick up and deliveries of all shipments in accordance with customer requirements
- Handled all operations-routing, dispatching, tracking and tracing using web-based TMS.
0-5 years of experience
Direct departmental processes and methods of service to increase service levels and reduce team errors.
- Oversee changes in safety and operating authority for approved vendors and communicated paramount new safety program to venders and clients.
- Manage brokerage operations team or 4 employees, and coach new brokerage talent.
- Support sales in customer meetings to help communicate the strategic plan and build client confidence in [company name].
0-5 years of experience
Communicated effectively to companies about helping downsize the cost of their supply chain.
- Negotiated fair market prices to carrier companies and suppliers in order to gain margin.
- Kept files organized of companies and carriers to access easily.
- Made deals in order to gain and maintain customers
0-5 years of experience
Addressed and resolved customer complaints as quickly as possible
- Coordinated scheduling of trucks to be loaded and unloaded
- Communicated directly to assess and execute their needs in a timely manor
- Responsible for scheduling drivers for pickups and deliveries
- Resolved any issue that happened while truckers out in route
- Reviewed pickup slips for piece counts
- Filled truck completely along scheduled route to generate fuel surcharge
- Wrote freight damage claims
0-5 years of experience
- Negotiated rates with customers/carriers, established pick-up and delivery appointments
- Assigned, tracked and traced loads updating customers confirming all pick-ups and deliveries
- Assisted accounting department and keeping all records current
0-5 years of experience
Solicited new business through cold calls and referrals.
- Prepared quotes using forecasting tools based on industry trends.
- Negotiated rates with carriers to haul freight while optimizing company profits.
- Coordinated logistics for nationwide shipments.
- Responsible for quickly resolving logistics disruptions.
0-5 years of experience
- Established new freight carrier contracts
- Negotiated rates for dry goods and refrigerated freight
- Coordinated efficient movement of domestic freight throughout the continental United States and Canada
- Responsible for tracking freight shipments
- Maintained effective problem resolution and implementation
0-5 years of experience
Actively priced, sold and moved freight on an international basis through different modes of transportation (truck, air, ocean and barge).
- Managed hundreds of accounts and maintained thousands of customers through phone calls, emails, social media, and in-person meetings/visits.
- Obtained and held TSA/Homeland Security clearance for air freight handling.
- Utilized industry knowledge and information obtained from current events and industry-related third-party sources to educate customers on potential changes to logistics and active shipments.
- Gained proficiency in enterprise supply chain software platforms (McLeod LME, CargoWise).
0-5 years of experience
- Responsible for the maintenance of key national accounts that result in over $200,000 yearly brokerage.
- Maintain and secure temperature controlled freight loads, dry loads and secured flat bed loads for key well known manufacturers in the food industry.
- Valued as a weekly over performer of percentage based brokerage, averaging 17% brokerage versus the industry standard of 10%.
- Key participant in broadening our footprint in the logistics industry, utilizing secure databases, network of nationwide carriers and web based load tracking system.
0-5 years of experience
Serve as liaison between a individual company that needs shipping services and an authorized motor carrier
- Determine the needs of a costumer and connects shipper with a carrier willing to transport the shipment at a reasonable price
- Perform freight services according to company and government regulations
- Work with shippers, carriers and shippers to manage the schedules
- Track and report shipment status to costumers
- Manage multiple deliveries, process spot requests and develop new sales strategies to improve business
- Maintain freight files and customer receipts for reference purposes
6-10 years of experience
Oversee daily business and freight operations for Houston location of transportation brokerage and logistics company. Develop transportation cost standards and economical shipping practices. Cultivate mutually beneficial relationships with service providers. Negotiate competitive rate agreements with freight carriers. Execute customer transportation requests in a timely, accurate, and cost-effective manner while ensuring superior standards of service and satisfaction. Assign loads and monitor freight movement in accordance with capacity needs, customer requirements, and carrier availability. Coordinate, communicate, and confirm delivery times with customers.
- Maximized profitability and customer savings by developing, implementing, and maintaining effective logistics platform.
- Reduced company and client expenses by negotiating contracts with outside providers.
- Improved efficiency by analyzing operational records and adjusting schedules.
- Consistently met delivery deadlines despite rapidly and frequently changing priorities.
6-10 years of experience
Develop new customers and prospects
- Build, and maintain deep relationships with existing customers
- Provide quality 3rd party logistics services
- Generated sales of over 2.5 million dollars
- Develop team members’ skills to help improve individual performance
- Ensure High levels of customer satisfaction by being available 24/7
0-5 years of experience
Learned the ins and outs of the trucking / logistics business.
- Responsible for heavy haul and OD loads.
- Solicited new customers to bring in additional revenue for the company.
- Ordered OD permits whenever needed.
- Dispatched company flatbed equipment nationwide.
- Brokered customers freight keeping 20-30% profit margins for W.LFrazier Trucking.
0-5 years of experience
Develops and maintains strong relationships with customers and carriers to meet the customer’s goal and requirements.
- Responsible for qualifying carriers, growing revenue, load tracking, obtaining rate agreements and approving spot requests
- Develops successful pricing strategies that help to attract and retain customers.
- Complete rating negotiations
- Receives and maintains data for brokerage customer orders
- Provides follow up on any past due accounts
- Handles cold calling to solicit profitable freight brokerage business
0-5 years of experience
Account manager of over seven million dollars in domestic freight
- Manage freight shipments beginning with the booking process, tracking, and on-time delivery
- Specialize in full truck load, less than truck load, and intermodal freight shipments
- Actively developed and negotiated freight rates with multiple truck carriers in order to establish growth in market share
- Establish positive relationships with customers and over the road, less than truck load, and intermodal freight transportation providers
- Experience with international shipments inbound and outbound from the United States to Canada and Mexico
0-5 years of experience
- Individually brought in over $110K of gross profit from 2012 – 2013 (alone)
- Manage my own client base, virtually/remotely assist managing the owner’s complete client base
- Handle high volumes of emails and phone calls daily
- Detailed customer service and prompt follow-up with leads and clients
- Experienced with NMFC coding including density-based products
0-5 years of experience
Maintain positive and productive relationship with customers.
- Negotiate contract and pricing agreements with carriers.
- Contact current and potential customers for new business opportunities.
- Maintain strong relationship with multiple carriers.
- Ensure that freight paperwork are completed and approved before transportation.
- Work with Shippers, Carriers and Dispatchers to manage the schedules.
- Manage multiple deliveries, process spot requests and develop new sales strategies to improve business
0-5 years of experience
- Served as Freight broker/agent, often exceeding daily expectations for a multi-million dollar company
- Strong negotiator for and ensuring effective product delivery while keeping cost low
- Able to excel in a high paced environment completing 40-80 cold calls per day/hour, often exceeding
- Used cost effective measures to convince a wide range of companies to negotiate suitable rates for loads for all parties involved
- Highly motivated to work with clients to commit to top quality movement of freight
- Served as liaison between the shipper and transporter to ensure timeliness and accuracy
- Initiated and set standard for new dress code for office personnel which boosted employee morale
- Strong time management and interpersonal skills
0-5 years of experience
Build and nurture customer relationships, while developing solutions to shipping challenges
- Coordinates customer and carrier relations for all steps of the freight process
- Handled multiple delivery points for individual customers insuring merchandise arrived by deadline
- Coordinated with other team members on various projects and covering absences
- Supports incident claims, billing and project management
0-5 years of experience
Solicit new business and identify new opportunities to increase market share.
- Ensure extensive communication to provide up to the date information regarding the movement of customer’s freight.
- Provide quotes and information relevant to the movement of freight to reduce the amount of cost to the customer.
- Communicate and negotiate with carriers to haul cargo at the best rate.
- Manage activities associated with setting up new customer and carrier contracts.
- Establish and maintain relationships with customers and carriers to continue to grow business.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
