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Medical Office Coordinator Resume Samples
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0-5 years of experience
Managed daily activities of busy private practice, treating over 50 patients a day.
- Accountable for billing and processing medical claims.
- Maintained daily ledger and facilitates bank deposits.
- Coordinated and scheduled surgical appointments and procedures.
- Acted as a liaison between patients and medical staff; provided administrative support to all medical staff.
- Organized medical records for appointment follow up.
- Responsibilities also included data input of patient demographics, verifying, patient insurance coverage, obtaining medical referrals, ordering and maintaining office inventory.
6-10 years of experience
Managed front office for medical department servicing more than 1000 clients annually
- Maintained schedules for providers and specialist and processed referrals/appointments for specialty services
- Assisted in processing for claims using Medicaid and Medicare insurance, Child Health Plus, and others
- Coordinated health fairs, meeting, luncheons, and other special events for staff and customers
- Reconciled expenses, maintained ledgers, analyzed accounts receivable/payable
- Managed releases of patient information to lawyers and other interested parties; remained HIPAA-compliant
0-5 years of experience
Maintained all client schedules including communicating with employees, clients, and agency supervisory staff to ensure that schedules are accurate, current, effectively deal with utilization, and are in accordance with the plan of care.
- Provided case management duties as determined by the Clinical Manager and/or CEO.
- Coordinated with the Clinical Manager and the Human Resource department the staffing needs of the agency.
- Participated in community programs.
- Processed employee paperwork to include dating, alphabetizing, and filing of documents such as progress notes, activity logs and time slips.
- Reduced turnover of CNA’s through scheduling and conferencing.
- Initiated and completed work assignments in a self-directed manner with minimal need for constant supervision.
- Distributed pay stubs, newsletters, mail and other information to staff as needed.
- Maintained confidentiality in all professional areas and considers the needs of clients and their families, other employees, physicians, visitors, and all members of the community in an informative, courteous, and compassionate manner. Consents and practices confidentiality in accordance with the agency HIPPA programs and policies.
10+ years of experience
Greeted incoming patients – Answered phone calls and took messages for multiple physicians
- Triaged and prepared patient’s for physicians – Collected and reviewed insurance information
- Scheduled/checked-in/out appointments – admissions – discharges
- Performed various procedures and tests: phlebotomy, glucose, rapid strep, pregnancy and others as needed
- Administered medication and injections, and other treatments as needed
- Accurately updated medical information of patients in their records and files
- Maintained confidentiality of patient privacy in compliance with HIPPA regulations
6-10 years of experience
Answered a high volume of patient phone calls, handling in an expeditious and professional manner.
- Greeted patients and checked them in for their appointments.
- Scheduled appointments for patients for diagnostic exams, follow up visits, physical therapy, and specialists.
- Worked with employers to schedule appointments for clients.
- Prepared patient charts, filing of charts, and transcriptions.
- Coordinated out of town physicals for clients and processed medical record requests.
- Assisted providers and other staff with other duties, contributing to a team atmosphere.
0-5 years of experience
Greeted visitors, employees and vendors.
- Provided responsive and proactive customer service via telephone, e-mail, fax and face to face.
- Coordinated and scheduled medical appointments and determine patient eligibility for provided services.
- Created, updated and maintained patient files insuring medical records reflect the most current patient information
- Reviewed patient records for completeness, accuracy, and consistency within established guidelines.
- Provided confidential documentation such as test results or other information not filed in patient records to healthcare providers upon request.
- Provide other administrative and clerical duties in support of the medical care and operational team.
0-5 years of experience
Responsible for opening and closing medical practice and physical therapy office on an as needed basis.
- Scheduled surgeries, diagnostic exams, and physical therapy appointments.
- Maintained patient electronic medical records (EMR) and pre-certified patients for all procedures.
- Managed all office supply ordering and expenses.
6-10 years of experience
Answered a high volume of patient phone calls, handling in an expeditious and professional manner.
- Greeted patients and checked them in for their appointments.
- Scheduled appointments for patients for diagnostic exams, follow up visits, physical therapy, and specialists.
- Worked with employers to schedule appointments for clients.
- Prepared patient charts, filing of charts, and transcriptions.
- Coordinated out of town physicals for clients and processed medical record requests.
- Assisted providers and other staff with other duties, contributing to a team atmosphere.
0-5 years of experience
Supervision of nine person front office staff
- Assisted in the hiring and training of new office personnel
- Maintained and originated physician schedules within the system
- Implemented cross training of new hires in order to provide coverage during absences
- Handled patient issues with provider services within the office
- Ordering of office supplies
6-10 years of experience
Performed surgical booking duties: schedule preadmission testing, ensure medical clearance, arrange surgery dates, attain insurance approval
- Developed appeals to contest insurance denials and claims.
- Solely administered medical record requests department and legal correspondences
- Synchronized medical information with attorneys concerning patient lawsuits
- Distributed monthly patient statements
- Managed patient and doctor’s scheduling
- Conducted precertification and analysis of patient insurance coverage with insurance representatives
- Restructured electronic medical record digitization process
- Resulted in a 20% reduction in task time in patient data entry and information retrieval
- Created efficient classification structure for storing and retrieving patient medical records
- Enabled cross-department information access eliminating repetitive tasks
0-5 years of experience
Otolaryngology, Head & Neck Surgery
- Managed the administrative and clinical activities of three physician
- Drafted routine correspondence and reports from dictation and handwritten copies
- Managed travel arrangements for the Emeritus and his fellow, as well as patients when required
- Posted surgical procedures into the ORCIS database and request inpatient admissions using the SMS database
- Prepared the physician’s weekly clinic by organizing and updating charts with clinic notes, retrieving scans, obtaining medical records of the new patients, and verbally confirming all appointments via telephone
0-5 years of experience
- Executed and managed day-to-day tasks in a busy outpatient clinic environment.
- Maintained positive clinic engagement and patient flow.
- Analyzed daily financials and performed advanced bookkeeping.
0-5 years of experience
- Answered phones, data entry, filing, all basic administrative work.
- Scheduled and confirmed patient appointments
- Prepared new patient charts carefully and accurately
0-5 years of experience
Manage the office aspect of PepsiCo’s employee Health and wellness center, oversee all office duties at (2) locations, e.g., maintain patient database to ensure orderly & complete medical records, manage day to day clinic schedule & providers calendar, order supplies, and maintain office appearance
- Participate in data collection and daily reporting, e.g., clinic visits, individual provider activity, & medical clinic expenditures
- Oversee Executive physical global reimbursement program, process payments, follow up, and serve as a liaison between Pepsi & the medical department
- Participate in clinical quality improvement, in coordination with Nurse manager and various departments throughout PepsiCo to develop & plan health care seminars, workshops and various other medical programs
- Answer phones, sort mail, greet patients, and various other administrative duties
6-10 years of experience
Provide support to 12 orthopaedic doctors for all insurance referrals, scheduling patient appointments, and rescheduling patient appointments when doctors are called to emergency surgery.
- Maintaining daily spread sheets for all patients on what the status is for their insurance referrals.
- Obtaining insurance referrals from primary care offices on a daily basis via phone calls and/or via faxes.
- Informing patients that the insurance referral is in place.
- Confirming the referral status with the operating room if needed for patient’s surgery.
- Scanning all insurance referrals in the patients chart.
- Scheduling incoming calls for patient appointments with the proper orthopaedic doctor.
0-5 years of experience
Adhere with HIPPA policy
- Schedule time sensitive appointments for high profile international patients with the use of epic.
- Communicate with doctors and nurses to achieve a desired goal
- Manage cases and helped secured appointments for high profile international patients.
- Collaborated with team members to deliver quality health care to patients.
0-5 years of experience
Maintained office records, equipment and files
- Prepared daily printed schedules for designated areas with clinic
- Transcribed office and clinical minutes for faculty physicians and residents
- Scheduled surgery and provided patient with prep instructions
- Scheduled patient appointments for Department of Neurosurgery
0-5 years of experience
Administrative support for two specialty physicians, complete work schedules, manage calendars, arrange appointments, re-credential and renew with insurance companies.
- Office resource for communication with Spanish speaking patients.
- Mange medical records, code encounters with ICD-9 and CPT-4.
- Review files, records, and other documents to obtain information to respond to requests as well as updating files, inventory, database and ensure authorization on visits and procedures.
- Communicate payment expectations to patients. Basic bookkeeping, collect, count and disburse money. Complete banking transactions and maintain records.
0-5 years of experience
Daily long term care facility venipuncture draws, shipment, spin down specimen, urine collection, Oversee daily activities of team ensuring productivity are at optimal levels and provide assistance at all times, utilize great marketing skIlls for my company.
- Follow established departmental policies and perform under the best conditions for continuous quality and safety
- Ensure strict confidentiality of patient records and maintain updates as required
- Responsible for responding to inquiries under the appropriate standards by obtaining the necessary consent forms
- Ability to work and communicate in a positive manner to maintain a healthy work environment, Icd 9 Coding, C140, C150 Standing Order Weekly Work up, Front desk help daily.
0-5 years of experience
Coordinate daily activities for two physicians and three allied health providers
- Responsible for check-in, verifying insurance, collecting co-pay
- Process all referrals and pre-authorizations
- Handles check-out, ordering labs and imaging tests and scheduling tests
- Appointment setting and changes
- Handles all incoming calls and messages to appropriate provider
- Responsible for daily cash and patient payments reconciliation
0-5 years of experience
- Responsible for maintaining clean and customer friendly medical office
- Responsible for all private health information (PHI) according to HIPAA compliance
- Managed accurate and timely medical insurance billing and verification, collected copays and deductibles
- Responsible for managing daily office operations and clerical duties opening/ closing clinic
- Managed and reconciled daily revenue and finances
0-5 years of experience
Provide administrative support to several departments in hospital setting.
- Scheduled appointments and entered surgeries using automated hospital systems.
- Entered appropriate ICD-9 and CPT codes as needed.
- Compiled data using Excel spreadsheets to update patient information.
- Collect financial and insurance data to ensure full and proper payment.
- Communicate with patients orally and in writing while handling complex tasks.
0-5 years of experience
Clinical Administrative
- Interacted with patient, patients families, referring physicians and third party carriers with regard to patient related issues
- Prepared correspondence, reports and memos
- Coordinate clinical schedules and calendars of 3 pediatric neurology physicians
- Scheduled patients for consultations, ancillary testing and medical examinations
- Utilized Epic system to access, enter and edit patient information
0-5 years of experience
- Multi-tasked general office duties such as answering multiple telephone lines, completing insurance forms and mailing to their addresses.
- Scheduled and confirmed appointments for patients on daily basis.
- Assisted in all areas of administrative work including data entry, receptionist duties, file organization.
- Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
- Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
- Operated and documented with Dentrix Dental system.
- Processed different methods of payment.
0-5 years of experience
Scheduled patients for various procedures, scheduling clinic appointments/ consultations and other tests.
- Handled around 50 inbound calls a day from patients, other Doctor’s offices, Labs and other colleges.
- Sent and received emails daily to assist the patients.
- Served as liaison for physician’s practice to department administration, clinical management and hospital services.
- Assists with administrative tasks associated with the preparation of research grants (copying, faxing, mailing, obtaining information from other departments/divisions/faculty, etc.).
- Sent over prescriptions to the pharmacy and patients.
0-5 years of experience
Provide full front office receptionist and administrative support for two health care clinicians
- Screen telephone calls in a professional manner, documenting and processing messages accordingly.
- Accommodates and modify patient appointments, and maintains updates and tracks provider schedule.
- Facilitates internal & external referral appointments.
- Assists in general upkeep of the reception area, ordering supplies, removing and distributing messages, and faxes.
- Verify accuracy and completeness of patient information and insurance documentation
- Assist other receptionists as necessary
- Schedule meetings with pharmaceutical reps
0-5 years of experience
- Received referral on new patients. Verify patient coverage. Communicate with referring and /or primary care physicians as well as insurance companies as needed to obtain authorization for appointments
- Accounts receivable, verifying invoices, billing and collections
- Scheduled and confirm patient diagnostic appointments, consultations, and therapy sessions
- Compiled and recorded medical charts, reports, and correspondence
0-5 years of experience
Assists front office and clerical staff in developing and implementing short and long-term work plans and objectives.
- Oversees the process to prepare patients for examination and treatment.
- Screens telephone calls for referral to physicians.
- Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary to ensure appropriate staffing levels are maintained.
- Provides timely coaching and feedback to staff on fulfillment of job duties, patient services.
- Scheduling appropriate coverage for Front Office staff and managing schedule requests. Payroll for staff and physicians
0-5 years of experience
- Accountable for answering approximately 100 patient calls per day
- Scheduling medical appointments
- Directing inquiries, and relaying messages when appropriate
- Coordinate with 20 Doctors, 4 Surgical Schedulers, 10 Physicians Assistants, and approximately 8 Medical Assistants to provide superior customer service
- Knowledge and understanding of the medical based computer program NextGen and proficient in Microsoft Office Outlook and Suite
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Medical Office Coordinator
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
