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Nursing Home Administrator Resume Samples
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0-5 years of experience
Manage day to day operations of a 84-beds skilled nursing facility with strong leadership and effective teamwork
- Ensured regulatory compliance with two successful annual surveys with one being deficiency free.
- Achieved and maintained 5-star rating by CMS
- Streamlined operations with YOY total census improvement, 15% reduction in expenses and exceeding financial goals.
- Redesigned business office process with YOY 22% increase in private pay collections and reduced bad debt by 18%
- Build strong relationships with community physicians and hospital case management.
- Established strong patient on-boarding process for providing best customer service with quality care.
- Recognized within company for best customer service with over 90% rating.
0-5 years of experience
In charge of total day to day operations of 80 bed skilled and intermediate health care center.
- Proposed and implemented $7,000,000+ annual budget.
- Top budget performer with the company for all 3 years.
- Initiated and maintained an above 95% occupancy rate.
0-5 years of experience
Oversaw the day to day operations, including some local marketing. (Corporate had a marketing person)
- Reviewed, contacted party, and sent remainder of unpaid bills from previous administrator to company finance department.
- Made adjustments and realistic recommendations on previous year’s budget for coming year to improve function by 100%. All money collected monthly with only 1 outstanding AR.
- Improved employee and department head knowledge of individual budget requirements and regulations to improve productivity, quality of care and adherence to existing budget.
- Ensured each resident the best possible care and 100% compliance with DHSS and DMH regulations.
0-5 years of experience
Oversaw the efficient and profitable operation of this AHCA Step I and II Quality Awarded 110-bed
Alzheimer’s facility. Lead planning process to develop goals for quality care, employee retention and financial
performance.
- Actively marketed the facility to maintain 96% occupancy rate or greater.
- Achieved two deficiency-free surveys; awarded 2007 & 2008 My InnerView Customer Satisfaction Awards.
- Awarded 2008 company Regional Lowest Turnover Rate & Best Overall Customer Satisfaction Awards.
0-5 years of experience
Provided interim support as Administrator for 98-bed nursing home facility with a staff of 140. Oversaw day-to-day operations and financials in delivery of care services. Liaised with State Departments of Aging & Disabilities Services and other regulatory or law enforcement agencies
- Aided in reducing staff overtime from an average of 170+ hours to an average of 35 hours under.
- Collaborated with Admissions Department on Medicare goal and sustained 65% over budget.
- Forecasted and implemented new programs for staff engagement and retention.
- Handled weekly financial scrub calls.
0-5 years of experience
Successful recruitment and retention of qualified staff to carry out programs and services. Under my leadership there was a decrease in the turnover rate from 66.6% in April 2012 to an average of 14-22% a month with one month at 0%.
- Strong discipline operationally by being a leader in the region financially, increase in revenue for months comparative to the previous year, and strength in managing line items.
- Ensured compliance with applicable legal, regulatory, corporate, and reimbursement guidelines by holding the staff accountable through Quality Assurance, risk cause analysis, and various committees.
- Preparation of the budget following discussions with the Regional Director of Operation each trimester. Monitored daily, weekly, and monthly systems, including department HPPD and key factors, and provided interventions as necessary for fiscal compliance and success.
- Maintained a safe, clean, comfortable, and appealing environment for the residents, visitors, and staff.
- Strong leadership and presence in the completion of the Plan of Correction in collaboration with department managers.
- Direct reports were department managers with coaching and mentoring of all staff to ensure high quality of care for residents and a positive work environment.
0-5 years of experience
Managed the day to day operations of the 161-bed Skilled Nursing Facility.
- Hired and developed an improved leadership team.
- Implemented more efficient and cost effective systems in many departments.
- Grew the premium census mix, developed new strategies for census development, designed and implemented quality improvement measures for providing better healthcare.
- Developed a Medical Advisory Board that allowed collaboration with local health care
0-5 years of experience
Performed tasks in every department in order to gain knowledge of how each correlate and operate.
- Performed facility inspections with the quality control director that includes a review of files, resident rooms and social areas.
- Participated in the facility ‘s state survey process
- Assisted in the creation of the upcoming year budget by comparing data, Analyzing trends and suggesting new budget amounts
- Completed the Eden Alternative Seminar, which offered me the opportunity to Study culture change in a three-day training.
0-5 years of experience
- Assisted in maintaining CMS Five Star rating for 3 consecutive quarters
- Developed a Marketing Action Plan centered around building physician relations, community outreach and increasing hospital case management referrals
- Increased average monthly census by 90%
- Exceeded monthly Medicare targets from 8 to 14
- With the help of interdisciplinary team, tracked and trended facility incidents of falls and put initiatives in place that help reduce falls by 4% of our population
- Maintained a solid survey compliance with an annual survey of 3 tags all at a scope and severity D
- Improved company morale by fostering an environment based on teamwork, recognizing quality care, quality services, shared results with staff, celebrated successes and improvements
Nursing Home Administrator Duties and Responsibilities
No two nursing home administrators are exactly alike, as specific skills vary from employer to employer. However, after analyzing online job postings, we identified several core duties and responsibilities common to the job.
Coordinate Nursing Care Working alongside residents’ families and healthcare workers, nursing home administrators plan how to care for residents’ needs and coordinate with nursing staff to provide treatment. They also regularly monitor residents to ensure compliance and make any necessary changes to improve care.
Manage Staff Whether they hire new nurses, offer training, or create schedules, nursing home administrators are responsible for leading all staff and ensuring they follow policies to offer safe care. They also help team members resolve conflicts and assist with professional development.
Handle Business Tasks Nursing home administrators perform key business tasks such as creating a budget, developing policies, finding vendors for medical supplies, and marketing the facility. They also keep records about the facility’s operations.
Ensure Regulatory Compliance Numerous state and federal standards dictate how nursing care facilities should operate, including rules on health insurance, cleanliness, and resident safety. Nursing home administrators monitor for compliance and make changes to policies and procedures when necessary.
Improve Operations Looking for ways to improve care for residents, save money, and operate more efficiently is a key part of nursing home administration. To make the facility operate more effectively, these professionals not only meet with staff but also coordinate with outside organizations such as insurance companies and care administrators.
Nursing Home Administrator Skills and Qualifications
As strong leaders who understand how business and healthcare work, nursing home administrators usually need a bachelor’s degree related to healthcare management or business and up to five years of industry experience. Employers also look for these skills when seeking nursing home administrators:
- Healthcare technology – nursing home administrators know how to use electronic medical records management and coding software to access and update patient information
- Business management – since they hold responsibility for the facility’s finances, legal compliance, and marketing, nursing home administrators have a strong background in business management
- Leadership skills – effective nursing home administrators motivate the team and lead members to reach goals and provide efficient and high-quality care
- Interpersonal skills – nursing home administrators interact with various members of staff, handle conflicts that arise, and cooperate with physicians to provide good care
- Organizational skills – creating schedules, managing the team, making decisions about operations, and setting goals all require an organized and focused nursing home administrator.
Nursing Home Administrator Education and Training
Nursing home administrators can find work with a bachelor’s degree in healthcare administration, business management, or a similar field, although some employers prefer a master’s degree in healthcare administration or management. These programs combine business and healthcare courses to cover topics such as healthcare delivery systems, finance, quality management, human resources, healthcare policy, and reimbursement. Nursing home administrators also need a state license, which usually requires passing an exam and taking continuing education courses to maintain licensure. The American College of Health Care Administrators offers the optional Certified Nursing Home Administrator certification that nursing home administrators can pursue.
Nursing Home Administrator Salary and Outlook
The median yearly salary for nursing home administrators, grouped by the Bureau of Labor Statistics (BLS) as health and medical services managers, is around $98,000. Nursing home administrators in the 10th percentile make about $58,000, and the highest earners make over $176,000. Nursing facilities often offer administrators generous benefits packages. These can include health, life, dental, and vision insurance, employee assistance programs, retirement savings plans, paid time off, and continuing education. Nursing home administrator employment is expected to increase 20 percent through 2026, which is a rate the BLS lists as much faster than average. The aging population needing nursing home care is a key factor driving growth, and the retirement of current administrators will leave positions to fill. The outlook is best for graduates of master’s degree programs with healthcare IT systems expertise.
Helpful Resources
Are you ready to begin your career as a nursing home administrator? We have gathered these career resources to get you started.
National Association of Long Term Care Administrator Boards – with membership open to healthcare managers, educators, and professional associations, the NAB provides access to resources on improving long-term care, discounts to meetings and industry publications, and the opportunity to join committees. It also offers guidance on continuing education and certification.
Take Charge of Your Healthcare Management Career: 50 Lessons That Drive Success – designed to prepare health care managers for a successful career, Kenneth R. White’s guide offers advice on a
healthcare manager’s first three months at work with tips on building strong teams, pursuing professional development, and handling the stresses of the job.
American College of Health Care Administrators – nursing home administrators can join the ACHCA to meet members in their states and online, participate in development activities, and get career resources to find jobs around the country. This organization also offers certification for nursing home administrators and resources to prepare.
Nursing Home Administration – this book offers detailed information and case studies that prepare nursing home administrators to gain certification and work as skilled leaders. It provides insights on topics such as resolving conflicts, managing a team, managing finances, and following regulations and ethical practices.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
