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Additional Quality Control Resume Samples
Quality Control Supervisor Resume Samples
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6-10 years of experience
Commanded Quality Control department with 20 direct reports over two (2) shifts in order to support a 24/7 operation. Ensure GD&T training for all inspectors. Managed calibration services, production output KPIs, and monthly/annual budgeting creation/reporting. Developed production lean metrics to record hourly, daily, and weekly output. As Quality Liaison, advised on engineering projects on production needs, process failure mode & effect analysis (PFMEA), and general risk assessments. Fostered ISO 9001, FDA, cGMP, and Quality System Regulation methodologies. Executed quality & EHS initiatives.
- Achieved Six Sigma Green Belt Certification as Project Leader on Modular Shell Inspection Optimization project, which accomplished a lead time from 7.2 days to 2.7 days.
- Kaizen Event Team Member on Inspection desk project, which accomplished everyone’s desk being setup the same to reduce set-up time between shifts.
- Authored and revised quality policies, procedures, and requirements for corporate and operating processes.
- Known as trustworthy individual and chosen by peers to be Lead Communicator and Presenter in Union Avoidance Campaign for NJ Division, which achieved overwhelming winning result of 102 to 14 in favor of the division.
- Applied 5S and Lean initiatives that consistently reduced spend by 6% annually.
- Programmed CMM inspection equipment which increased the accuracy of quality inspections.
10+ years of experience
Implemented SMG Gro-h/5S standards.
- Increased first pass rate from 80% to over 95%.
- Provided assistance with training and guidance throughout the entire south region.
- Significantly reduced raw material and chemical losses through increased and accurate calibration procedures.
- Established and maintained an improved record keeping system for quality checks and calibrations, as well as internal quality audits and VOC audits.
- Led the world class quality team as pillar lead, reaching world class elite status with an audit score of 96.5%.
0-5 years of experience
Began working in the Help Desk and promoted to Supervisor of the Quality Control department within one year.
- Managed a department of over 30 Quality Control Auditors and monitored their production using various analytics.
- Instituted a monthly progress update to give more consistent feedback to employees.
- Gave recommendations for enhancements to website functionality with the goal of making it more user-friendly.
6-10 years of experience
Manage the quality of 16,000 ATM’s throughout Chase’s nationwide network by monitoring and ensuring resolution of issues raised by the ATM vendors, facility managers, branch managers, executive office complaints and cleaning vendor. Ensure that varying SLA’s are met, decreasing downtime and improving customer experience.
- Monitored monthly scorecard performance for seven contracted vendors; held monthly meetings to review scoring, identify required improvements and communicate expected action steps.
- Prepared and maintained the annual clean budget of $4 million by working with our Sourcing team and Invoice payment team.
- Team member for the annual audit of compliance/security for 4 years; team passed all four years with an 85% or better rating.
10+ years of experience
Executed Plant Quality Assurance programs in accordance with corporate and industry guidelines.
- Directed activities to ensure that all packaging and GMPS meet specification for three-shift operation.
- Developed packaging material specifications, package orders, blueprints, and product design specifications.
- Supervised one QC Supervisor, one QC Coordinator, Micro Tech, and eight QC Inspectors. Coordinated all plant packaging and raw material trials, R&D testing, including shelf life and product stability studies.
- Demonstrated expertise in introducing the SPC and Total Quality System approach to all quality and manufacturing disciplines, resulting in reduced consumer complaints for five consecutive years.
- Co-authored Cambridge plant’s Vendor Certification Program, including active participation from vendors.
- Served as the Chief Facilitator for a bilingual quality awareness-training program for the entire plant.
- Implemented the Mettler SQC2500 Statistical Weight Control Program, resulting in annual cost savings in excess of $200K. Performed Quality/GMP audits at corporate centers and pack and raw material vendors.
- Provided multiple trainings, including: hazardous energy, “right to know”, MSDS, and lockout tag-out.
0-5 years of experience
Successfully supervised 9 Analytical Chemists and Microbiologists from training to mentoring to performance improvement to disciplinary actions.
- Designed an analytical test procedure for the detection of COD and BOD in the Plant waste water treatment system allowing for a safer way of testing and eliminating organic material from the plant water system
- Wrote the Company Quality Manual and Company Quality Policy Statement allowing for compliancy of the ISO-9000 Quality Standard.
- Developed a Product Realization System enhancing and organizing the development of new products.
10+ years of experience
Assisted the Quality Control Manager in reviewing the integrity of Client Services processes
- Identified and corrected problems in files and potential problems in systems linking various department units
- Performed trouble-shooting functions in Client Services
- Conducted desk audits of files and worked with staff to correct any problems identified in files
- Checked computer system for consistent data entry
- Assisted in the development of unit training materials
- Managed conference room meetings and bookings
0-5 years of experience
Led a team of 3 direct reports and 4 supporting team members to successfully meet operational key performance indicators. Developed and motivated team to achieve peak performance during impactful organizational changes.
- Maintained laboratory workflow and established priorities and time lines for Quality Control and Critical Component Manufacturing groups, ensuring compliance to quality standards, productivity goals and deliverables, achieving > 95% OTIF.
- Strategically scheduled testing activities, managed execution of methods and procedures for inspecting, testing and evaluating product quality.
- Initiated and led investigations for Non- Conforming and Out of specification material through OOS, NCR and CAPA reporting processes. Organized and run troubleshooting meetings, established experimental plans and provide resolution into root cause analysis.
- Established, managed and maintained precise QC standards and participated in audits to ensure compliance to GMPs, GLPs and ISO9001
0-5 years of experience
Worked directly with the Quality Control Superintendent and Plant Manager
- Performed quality inspections using approved drawings prior to the pouring of concrete
- Was responsible for tracking all concrete pours using daily casting records
- Inspected all post-pour concrete products prior to delivery
- Built test packages using pre-pour and post-pour checklists
- Maintained a complex filing system to keep track of all projects completed within the past three years
0-5 years of experience
Participated in the start-up of a new computer peripherals manufacturing facility in an ISO 9000 environment.
- Formatted and published routine quality reports and graphs.
- Conducted environmental and reliability testing.
- Supervised 8 Auditors, one Lab Technician and two Quality Engineers.
0-5 years of experience
Monitored and ensured adherence to safety regulations and protocols
- Inspected Metal Bins (MB5s); Ensured strength, quality and endurance
- Conducted product testing to determine how bins performed in simulated environments
- Rejected bins that did not meet qualifications
- Identified and shipped failed items back to suppliers with reasons for rejection
- Implemented strategic plans to achieve production and quality service standards
0-5 years of experience
Oversee Department of State Contract for Dyn Corp International Quality Control of the UH-60 / UH-II Critical Flight Safety Program at Rio Negro Colombia.
- Colombian National Police and Colombian Army helicopters were inducted into Critical Flight Safety / Rest & Rewire Program.
- Accountable for proficiency and quality of maintenance during each aircraft induction into the different programs.
- Supervise and monitor weight & balance for Huey II and UH60L helicopters. Monitor FOD, calibration, nondestructive testing, corrosion prevention, tool control and ground safety programs.
- Supervised and instructed quality of aircraft maintenance being performed and provide corrective action for problem areas.
- Quality Control determined inspection requirements and trend analysis. The Quality Control office was in charge of technical order publication library due to ITAR issues.
- Manage two Colombia National Quality Control inspectors. Quality Control managed and maintained all historical information and historical records for UH-1-H-II helicopters and UH 60 helicopters assigned to Critical Flight Safety Program.
0-5 years of experience
Quality control position examining and inspecting hardwood cabinets; able to consistently identify problems utilizing attention to detail; able to accurately classify defects; support the manufacturing schedule by ensuring high quality material availability
- Visually inspecting the solid lumbar construction of an average of 4000 cabinets per week, in accordance with the specifications of the work order, including the wood, style, and finish characteristics.
- Responsible for identifying any defects and to determine whether defects are due to the nature of the wood or the inconsistencies of the production process, ensuring the company’s high standards of quality.
- Maximize quality through accuracy and attention to detail in order to minimize short and long term costs
- Evaluated working area for quality standards and issued necessary adjustments to the maintenance crew
- Participated in various meeting and discussions relating to quality issues, offering effective ways to improve the efficiency of the production and inspection processes.
- Consistently recognized as an excellent resource to improve productivity and efficiency
6-10 years of experience
- Managed day-to-day operation and supervised eight technicians in the mechanical test lab
- Maintained accurate records of all tests performed daily
- Collaborated with sales, production, and shipping departments to release on time final products
- Arranged schedule to keep up-to-date calibration of lab equipment around production
- Developed and implemented 5S methodology to increase efficiency of everyday functions
- Organized and participated in monthly team safety meetings
10+ years of experience
Supervised Quality Control Inspectors
- Managed receiving, first article, in process, and final inspections
- Oversaw approval of material and customer requirements
- Trained new quality control technicians and provided support
- Operated Zeiss CMM and Faro CMM
- Assisted with ISO 9001 certification
0-5 years of experience
Managed a team of 20 personnel and ensured all subordinates performed tasks to standard and in accordance with designated safety guidelines
- Maintained a database for Quality Control ensuring all entries were accurate and inputted in a timely manner
- Modified accessory changes and operating procedures as needed and disseminated information to all subordinates.
- Responsible for overseeing and enforcing bio security protocol for all team members.
6-10 years of experience
Responsible for administration and implementation of a quality control program to satisfy Military and Customer Specifications.
- Planned and supervised inspection activities for receiving, in process and final inspection teams. Coordinated and oversaw cross training of inspectors in different areas of the department to increase efficiency and reduce labor costs.
- Facilitated and Administrated Material Review Board, created and maintained nonconforming product data bases. Created Supplier Corrective Action Requests, main point of contact for suppliers and customers on nonconformance issues.
- Streamlined and updated test procedures, work instructions and data collection and reporting. Responsible for updating and maintaing QA manual.
- Successfuly intergrated separate facilities quality functions into exisitng QC department due to company restructuring. Lead QC department in successfully launching new product line.
- Certified as Military grade soldering instructor realizing over $25,000 in savings to company and customers.
- Managed First Article Inspection Activities, reviewed and approved/disapproved reports to requirements for incoming and in process products. Created and maintained FAI tracking data base and files.
- Managed gage calbration needs for company, contracted outside calibration of equipment and standards. Performed calibration of equipment and gages internally, maintained data base to track calibration of equipment and gages.
0-5 years of experience
Supervised a 40-member team of monitors and linguists
- Analysed and transcribed 60 hot calls for DEA agents and investigators
- Translated various technical and complex documents in Pashto, Dari, and English
- Provided quality transcription services for audio and video recording of high-level military meetings and conferences
- Trained and monitored 20 new linguists
6-10 years of experience
- Supervised direct reports and provided direction and training, ensuring GMP processes and safety practices were followed while required tasks were performed efficiently and compliantly.
- Created the Central Sample Laboratory (CSL) where all samples requiring testing, shipment or long term storage were delivered resulting in 100% sample custody.
- Restructured the Internal Sample Management and External Contract Testing programs by implementing new control systems ensuring both programs were streamlined and GMP compliant.
- Created GMP Standard Operating Procedures and supplied training to internal customers.
- Generated daily STAT and routine sample schedules for the various QC laboratories which allowed testing to be performed in a timely manner to support forward processing.
- Assisted Quality Assurance and Manufacturing with investigations, ensuring Material Investigations Reports/Deviations were closed compliantly in a timely manner.
- Reviewed and approved all GMP QC Sampling plans, associated LIMS templates, and LIMS labels which ensured the correct samples were identified and that LIMS labels were accurate and compliant.
- QC Operation Team member; met daily with cross functional Operation team to discuss and review daily Operational activities. Provided status updates of the current campaigns to QC Management and laboratories.
0-5 years of experience
Adapted to additional higher level management responsibilities during the replacement of the quality manager.
- External audit key contact- Lead FDA audit inspection and ensured QA techs followed-up with successfully implemented corrective and preventive actions.
- External Quality contact for non-conformance resolution and communication liaison with external clients.
- Supervise document change control process including SOP’s, Work Instructions, and Controlled forms.
- Coordinated Master Batch Record maintenance and auditing. Lead team of 7 to complete a full rewrite the cGMP record.
- Ensured compliance with key quality programs such as deviations, protocols, customer complaints and the CAPA program.
- Revised and implemented the internal audit program.
- Supported continuous improvement and drove a higher level of quality and standards though a continuous improvement mindset.
0-5 years of experience
Manage the growth and development of 5 Quality Control Analysts by completing monthly Self Evaluation Performance reviews with each associate
- In charge of a team that analyzes 100% Pre-Funding reviews to meet the company’s monthly quota of $300MM+ loans funded
- Responsible for training analysts to re-underwrite all loan documentation which includes but is not limited to: income, liabilities, assets, DU/LP, appraisal and employment according to FNMA, FHA, VA, USDA and Conventional guidelines
- Responsible for assessing the overall credit risk for each loan funded
- Developed a Pre-Funding Quality Control checklist with extensive criteria to ensure loans meet the guidelines and investor requirements while continuing to work with the product development team in on-going validation of the checklist
- Conducted Post Close audits on outsourced vendors
- Assisted with the operations team to lower pre-funding defect rates by developing a QC Auto Review in Encompass to identity missing information and/or errors on the loan applications
- Complete Early Payment Default audits to identify if the risk of default should have been prevented prior to funding, while developing new procedures to avoid future risk
0-5 years of experience
- Managed workflow within proofreading department to ensure all short- and long-term deadlines were met, including collaboration with other department supervisors to keep projects on schedule
- Wrote departmental procedures for new processes; updated departmental procedures upon implementation of process changes
- Proofread ad proofs, telephone directory layouts, and other company materials as needed
- Prepared residential and business telephone listings for inclusion in upcoming telephone directories
0-5 years of experience
Handled various maintenance functions including grounds maintenance, minor equipment repair, safety conscious functions
- Prepared work orders and maintained inventory of defective and working vehicles
- Provided administrative support to office manager including answering phones, generating office correspondence, and distributing personnel documents
- Supervised quality control team to ensure proficiency of vehicle maintenance
0-5 years of experience
Serves as advisor to Saudi Arabian Ministry of Interior on aircraft maintenance related issues
- Performs duties of assistant site manager when the need arises managing 18 personnel and aircraft
- Completes aircraft and engine servicing on 8 assigned S-92 aircraft
- Conducts internal inspections and audits along with statistical data, quality charts and develops process improvement briefings
- Ensures the configuration of aircraft and components is correct and all essential modifications have been incorporated
- Ensures an inspection is conducted on all equipment received for use, returned for repair, or held awaiting repair to verify satisfactory material condition, identification, packaging, preservation, and configuration; and when applicable, shelf-life limits are not exceeded.
- Maintains comprehensive knowledge and status of entire maintenance program and the relationship of other functional activities both within and outside of the organization
0-5 years of experience
Assigned to Production and Quality Control Supervisor in 2013.
- Accountable for over $1.5million worth of communications equipment and repair parts.
- Updated inventory lists of parts and equipment.
- Managed and maintained documentation of all equipment to be repaired.
0-5 years of experience
Managed the prioritization of 6-8 quality associate‘s daily work consisting of biological kit physical inspection, instrumentation testing and troubleshooting and final product release.
- Ensured maintenance ISO 13485 requirements for instrumentation and Bio-Reagent manufacturing.
- Internal and external audit representative for the quality control functional group.
- Performed all manufacturing quality related document Change Control Board (CCB) responsibilities.
- Managed the material review board (MRB) and managed vendors through the supplier corrective actions reports (SCAR) process, supplier audit and tracking monthly metrics related to delivery and product quality.
- Owned all CAPA investigations related to the quality control group and process improvement.
0-5 years of experience
- Observed and managed distribution crews ranging from one to five crews of six to eight men in each crew to insure jobs were done correctly and in a timely manner to meet client’s specific needs.
- Handled any adverse situations that may arise in order to insure job completion.
- Turned in detailed and organized internal audit reports in an Excel spread sheet on a daily bases.
0-5 years of experience
Control and coordination of all incoming component, in-process and final device testing. Coordination, investigation and oversight of facility nonconformance system. Investigation and remediation of facility quality system noncompliances.
- Primary trainer of new Quality Control Inspectors.
- Perform facility internal audits and assist audit team members when necessary.
- CAPA lead investigator.
- Organized an incoming inspection team that helped reduce a backlog from 7+ months to a 3 day turnaround from receipt to release.
- Assist in revamp of change control process.
0-5 years of experience
Insured quality production of work in an orderly and attractive manner
- Insured that tasks are completed correctly and on time.
- Inspected various types of motor vehicle parts for HMMA to insure quality.
- Responsible for 20-30 employees
0-5 years of experience
- Supervised 30 man crew with delivery of all hospital medical equipment.
- Researched installation and placement specifications for all products delivered.
- Audited content of 10 clinics and main hospital containing 1,600 rooms.
- Hand signed room reports for 20,000 delivered and installed items.
- Supervised 10 man installation crew in the specified methods and location of installed
0-5 years of experience
Over all NDE functions, maintain radiation safety records, for multiple NDE personnel using exposure devices and related equipment.
- Wrote the Radiation Operating and Emergency Procedures
- Worked with Supplier Quality issues
- Managed calibration and inspections.
- Maintained training records, quality records, control of documents, quality objectives and QMS planning.
0-5 years of experience
- Entered and maintained data and findings in a quality database.
- Routinely inspected automotive fueling components produced by plastic injection molding presses every hour to make sure they were within quality limits.
- Inspected samples of finished capless fuel systems and approved approximately 2,000 units per day to be shipped to the customer.
- Reported to quality engineers, operators and operations manager regarding quality issues and concerns.
- Supervised a team of 10 in terms of quality issues and provided instruction for proper assembly protocols.
- Trained employees on key elements of quality control issues and start-up procedures concerning completing paperwork properly and correct component labeling.
- Monitored molding presses hourly to ensure they were functioning properly.
- Used precision measuring equipment to ensure parts are within tolerance levels.
0-5 years of experience
Managed work of Quality Control Department in this government drug laboratory.
- Analyzed samples & conducted series of tests to ensure production quality.
- Performed random quality inspection on the production lines and processed approval transactions.
- Maintained data and records for evaluation and quality of raw materials used for production.
- Monitored machines and equipment to ensure systems are operating within tolerance zones.
- Conducted material inspections in accordance with the specifications for the required materials.
- Regular testing schedules on software and related programs to ensure quality specifications are met.
- Administered multi-tasking and computed data and contents of documents and generated required
- Participated in all technical quality related meetings.
0-5 years of experience
- Directs, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over materials and products.
- Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, recalls, corrective actions, and re-validations.
- Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
- Collaborated with the engineering team to adjust and modify production equipment.
- Successfully led key projects which resulted in decrease in process issues
- Coordinated closely with quality control regarding products awaiting dispositions.
10+ years of experience
Handled all customer service problems and concerns. Answered multi-line phone system.
- Processed all orders that came in by fax, email, phone or website. Made sure to maintain customer satisfaction.
- Handled all accounts payable and receivables. Ordered all materials and supplies for the company.
- Designed a payroll program and maintained it. Operated several Windows programs.
- Maintained all company information using QuickBooks. Created all financial reports for all monthly, quarterly and yearly statements. Handled multiple tasks like talking to a customer on the phone and placing an ordering in the computer.
- Created and maintained the company website.
- Trained all new employees for their positions.
10+ years of experience
Clean Grease exhaust in restaurants, supervise employees and receive all employee pictures and paperwork for each job completed.
- Kept in contact with corporate accounts and facilities managers to maintain a good personable relationships
- Since I have been promoted to Quality Control Supervisor there has been far less complaints and issues with corporate and facilities managers and stores
- Providing production of sales.
- Contacted corporate national web sites and upload “jpeg” and “pdf” files for jobs throughout California, Nevada, and Arizona.
- Growth in professionalism of my costumer service communication skills.
0-5 years of experience
Maintained staff of 12
- Arranged work schedules for 6
- Developed instruction for cultural diversity training
- Liaison between management and staff
- Implemented positive habits to increase workers’ productivity for entire company
- Verified and approved final projects
- Utilized educational marketing skills
0-5 years of experience
- Developed policies and procedures for a 3rd party audit
- Supervised several employees
- Instituted sanitation and food safety programs
- Conducted R&D on new processing methods and new product formulations
- Created a product tracking database from scratch
- Blogged about the product and industry news
6-10 years of experience
Provide excellent customer service, communication, and interpersonal skills.
- Responsible for excellent quality of finished boat prior to delivery by thorough inspection of all systems and detailing of finished product.
- Assist with Fiberglass, framing, installation of doors, windows, Hardwood, and carpet in boats.
- Managed and maintained excellent quality of finished product for and during trade shows.
- Managed organized inventory and assisted in shipping of outgoing parts sales.
- Hiring, Training of new employee’s, and Firing of employee’s
0-5 years of experience
- Oversee activities to ensure that all merchandise meets the proper quality specifications set forth by [company name].
- Create and analyze reports to plan daily production activities and provide updates from the Quality Control department to the [company name] Leadership team.
- Responsible for continuous improvement of Quality Control processes, ensuring they are efficient, produce high quality results, and adhere to all [company name] compliance policies.
- Administer the Vendor Compliance Program, ensuring vendor disputes are resolved in a timely manner, and that the overall quality of products provided by vendors consistently meets established levels.
- Collaborate with other supervisors and departments to maximize employee productivity and team engagement.
- Manage a team of 10 employees, providing guidance and training, ensuring employee compliance with company policies and procedures, and administering yearly performance reviews for each team member.
0-5 years of experience
Perform field inspections and tested per the approved contractor QC plan and testing log.
- Performed profilograph testing for runway uniformity and smoothness
- Analyzed profilograph data for coordination of grinding contractors to ensure quality of uniformity and smoothness of runway for proper aircraft utilization.
- Performed coring of concrete runways for depth thickness, consolidation and curing.
- Performed strait edge testing for conformity of the approved contractor QC plan and testing log.
- Attended preparatory and initial control phase meetings.
0-5 years of experience
- Managed a staff of four team members to ensure that products leaving the building were up to company standards
- Ran different machines at once due to a fast paced environment
- Promoted to supervisorial positions after only 3 months of working with the company (lead mold changer, material handler, quality control supervisor)
- Developed new ideas for better production in the time given
- Ability to adapt to new surroundings and obstacles on a whim
0-5 years of experience
Analyze, interpret and determine business needs for preservation of the company’s standard
- Create a superior product while maximizing financial efficiency
- Communicate the importance of quality control to teammates and upper management to guarantee consistency and effectiveness
- Maximize production through operational excellence while eliminating product defects
- Collect data, analyze and provide efficiency planning
- Provide technical support to production supervisor and team of 30-40 employees including developing skills and exceeding department expectations
0-5 years of experience
Manage safety, quality control performance, and trainer for approximately 120 employees.
- Created a Safety Committee designed to implement OSHA guidelines and regulations.
- Developed a Hazardous Assessment Program to ensure employee safety while utilizing a wide range of industrial
- Implemented a facility wide Emergency Action Plan for disaster preparedness.
- Maintain plant certifications with WTCA and SBCA for safety and components.
0-5 years of experience
Manage a team of nine professional salaried employees throughout the Central and Eastern United States including Puerto Rico.
- Provide leadership concerning quality control for property preservation and asset servicing.
- Control weekly reports to analyze trends that need to be addressed with the use of Excel and Cognos.
- Launched and manage a project for a property security system called “SecureView.”
- Facilitate employee and vendor training sessions.
0-5 years of experience
Trained and supervised 5 employees.
- Delivered and installed appliances and air conditioners in a apartment complex.
- Cleaned laundry rooms, hallways and vacant apartments after tenant move outs.
- Assembled, install or repair wiring, electrical, pipe systems and plumbing, machinery, and equipment. Manual snow removal and plowing.
0-5 years of experience
Responsible for quality control team members on both 1st and 2nd shift
- Conducts quality control audits
- Oversees quality control functions for company products
- Communicates with management and production team on quality concerns
- Responsible for gathering quality control logs throughout the week and keeping an organized file
- Assists in creating reports that are delivered to the management team once a month
0-5 years of experience
- Successfully supervised Hazard Analysis of Critical Control Points.
- Successfully monitored Quality Control activities to assure compliance with all USDA regulations.
- Kept Q.C. Manager informed of all deficiencies on product disposition and future preventative actions.
- Provided plant management with daily raw material of product to assure materials are in compliance with specs.
0-5 years of experience
- Responsible for leading the oversight of product quality and food safety compliance, including customer complaints, finished product specification, quality and food safety risk assessments
- Assure of HACCP and GMP implementation
- Wrote and revised documentation in preparation for FS22000 certification
- Member of Internal Audit team
6-10 years of experience
- Daily route scheduling for field representatives utilizing Microsoft Streets & Trips.
- Research owner/parcel information via tax assessor.
- Confirm occupancy/vacancy from photos and notations submitted by field representatives and upload results for 10,000+ inspections monthly to clients via web interface programs within time frame allotted.
- Maintained all current accounts including the negotiation of pricing per inspection and the recruitment of inspectors and payroll.
- Processed annual 1099’s for contracted field representatives.