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0-5 years of experience
Prepared and posted daily cash receipts for 11 storage facilities 5,793 units in Arizona and California. Reconciled receivable account monthly.
- Assisted with payables for all 11 storage facilities and 3 mobile home parks, 414 units.
- Prepared and posted all intercompany billing; reconciled insurance billing for storage facilities.
- Initiated, tracked and maintained all records and files associated with collection activity for company related loans.
- Functioned as property tax advocate for the Arizona and California properties. Saved thousands of dollars.
- Liaison between the California and Arizona storage facilities. Performed property inspections including verifying cash, point of sale inventory, vacant units, and audited storage files. Advised on the sale of units and point of sales supplies. Analyzed inventory sales and transactions which resulted in substantial cost savings and increased profits.
- Coordinated cost analysis projects with sales representatives, resulting in streamlining of process and cost savings.
0-5 years of experience
Provided exceptional customer service to commercial, retail, and residential clients.
- Installed and removed applications from workstations, handled tier 1 in house IT issues and elevated tier 2 IT
- Resolved connectivity issues with IP cameras, troubleshot network issues, and worked with remote employees to resolve connection issues.
- Executed administrative functions such as: answering phones, inputting timesheets, submitting expense
- Developed and maintained relations with clients, DC MPD Liaison Officers, and Georgetown BID members.
- Served as intermediary between corporate IT department and office personnel to resolve technical issues in house and at remote locations.
0-5 years of experience
Supported four real estate division managers by performing varied administrative tasks and overseeing office needs.
- Received and processed tenant requests for building manager.
- Supported managers by preparing documents for meetings and other key events.
- Maintained and tracked campus information via various spreadsheets, databases, etc.
- Completed site walks, compiling and maintaining action items list.
- Assisted with independent contractor checklists, agreements and tracking as requested.
- Ordered all office supplies and acted as department liason for all contracted vendor reps.
0-5 years of experience
Directed the planning, implementation, and evaluation of contract property while complying with strict Defense Acquisition Regulations
- Managed the efficient execution of a $5,000,000 budget resulting in on-going budget compliance and appropriate resource allocation for the organization.
- Facilitated all directorate activities ensuring standardized and seamless implementation of military administrative policies and procedures.
- Interfaced with Contractors and Program managers to maximize redistribution of Government assets to meet the demands of contractual requirements
- Conducted analytical studies as necessary to ensure sound management policies and practices were implemented
0-5 years of experience
- Provided excellent and professional handling of customer calls and disputes including County Tax Collectors and Property Owners Association thereby establishing and maintaining effective work relationship.
- Increased company revenue by expediting processing of tax surplus claims.
- Increased the volume of sales at the live and on-line auctions by scrubbing properties ahead of scheduled deadlines.
- Expedited the processing of loan modifications to prevent foreclosures thereby saving the company thousands of dollars.
- Expedited processing and release of Deeds/Deeds of Trust, Mortgages/Satisfaction of Mortgages, Lien Releases/Full Reconveyances resulting in higher customer satisfaction and reduction in backlog.
6-10 years of experience
- Managed large shopping center, Tower Shops, which housed 52 tenants, including major retail outlets, such as Home Depot, Office Depot, Old Navy, Ross, and DSW.
- Prepared and administered an annual budget of approximately $7 million. Managed suppliers, contractors, and maintenance staff who provided services to the center. Oversaw daily activities and operations, security, and appearance of property.
- Interfaced directly with tenants regarding leasing and costs.
- Maintained relationships with community organizations, particularly the Chamber of Commerce. Addressed customer complaints.
- Participated in management and accounting meetings at corporate headquarters.
6-10 years of experience
Responsible for the co-management of 2500 apartment units throughout the Commonwealth of Massachusetts.
- Maintained a positive relationship with tenants, by providing excellent customer service, as well as rental agents.
- Effectively streamlined and improved efficiency of this role.
- Accurately processed move-out accounting for tenants monthly.
6-10 years of experience
Assisted with oversight of all property management functions for and tenant relations for 525k sq. ft. building.
- Spearheaded the First Commercial Real Estate, in-house cleaning company; supervised union staff.
- Successfully coordinated and solicited contractor bids for property upgrades to enhance marketability.
- Assisted with accounts receivables, accounts payable, CAM charges, billing, invoicing, and prepared periodic financial spreadsheets.
- Collaborated with lease administration; lease abstracts, estoppels, Certificate of Insurance, and monitor dates for lease/rent commencement.
0-5 years of experience
Report to Senior VP and Chief Legal Officer, Compliance Officer, General Counsel, and Executive Management. Negotiate physician, IT consultant and contractor agreements, Westlaw, Copyright Clearance Center, and minority-owned business agreements. Monitor state and federal legislation relating to healthcare, fraud and abuse, pharmacies, telemedicine, and other correctional healthcare and corporate issues. Perform complex legal research, compose memoranda, and provide legal support in areas including corporate, subsidiary registration and qualification, maintenance of corporate filings, litigation, and political action committee issues. Manage company’s intellectual property, including copyrights and service marks. Compile state-by-state statutory and regulatory research books on relevant service issues. Provided general operational support in all legal areas. Devised and implemented intellectual property business plan, including confidentiality agreements for use with Information Systems’ and other contractors.
- Composed settlement agreement with major company over use of a proprietary design.
- Developed first permission contract governing use of copyright protected materials.
- Played key role in organizing political action committee (PAC), developing PAC contribution approval process, and negotiating outsourcing agreement.
- Planned and coordinated conference to educate 150 lawyers on company’s objectives.
0-5 years of experience
- Complied, reviewed, and reported financial and statistical data from management reports on a monthly basis.
- Succeeded in implementing monthly volunteer event that resulted in 10 people committing to give back to their community on a monthly basis.
- Assisted with budgeting for 10 properties yearly by gathering and analyzing related expenses and capital expenditures.
0-5 years of experience
Achieved outstanding performance with focus on human resources administration. Facilitated new employee training. Scheduled vacations, holidays, leaves of absence, and sick days for employees. Assisted in preparation of payroll, provided performance management, and oversaw staff meetings.
- Eliminated security breaches and incidents on property through provision of high-impact training program.
- Championed creation of customer-focused atmosphere for residents and guests.
- Strengthened relationships between management and staff.
0-5 years of experience
Prepared vendor contracts, termination letters, license agreements, amendments and notices of non-responsibility
- Handled tenant and vendor insurance for 7 campuses (200+ acres, 5M+ square feet of Class A office space)
- Developed and maintained close working relationships with vendors and tenants through communication and customer support (includes Google, Amazon, Microsoft, HP, Rambus, AOL)
- Went to bid keeping vendor pricing competitive and assisted with the selection and hiring process
- Launched certificate of insurance data tracking system for efficient maintenance and compliancy verification
- Performed data collection for 2014 budget development, forecasting and implementation into Yardi System
- Fielded and facilitated all tenant requests and relayed issues to engineering and day porters as necessary.
- Wrote the Flood Evacuation Response Plan and worked with the Fire Department to create evacuation site plans
- Logged property meter readings using E-Mon D-Mon for tenant bill back
10+ years of experience
- Managed 3 Office Buildings and 2 Retail Strip Centers in Raytown, and Residential Properties in Raytown and throughout the Kansas City Metropolitan Area.
- Supervised and coordinated maintenance managers, construction projects (capital improvements and tenant fill-up projects), maintenance and repair items, subcontractors and vendors, and maintenance staffs for contract requirements and the daily operational staff.
- Negotiated with vendors.
- Prepared annual budgets for properties, monitored accounts receivables, approved accounts payable, and accounting reports.
- Conducted property inspections.
- Designed marketing materials for homes and leasing information on available properties.
- Performed administrative duties.
0-5 years of experience
Oversaw inventory and office supply purchases.
- Processed accounts receivable and accounts payable.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained a clean reception area, including lounge and associated areas.
- Organized all new tenant, security and temporary paperwork.
- Screened all visitors and directed them to the correct employee or office.
0-5 years of experience
Responsible for assigning daily tasks to five subordinates and subcontractors ensuring efficient warehouse operations.
- Provided accuracy input for the government material monthly inventory reports at the Willows location.
- Responsible for maintaining and performing quality control measures including outgoing and receipt inspection of all materials.
- Reduced shipping costs and increased shipment reliability by selecting the most efficient and effective shipping vendor via proper source channels.
- Tracked materials on order and in the current supply system providing this information to project managers and government personnel.
0-5 years of experience
Acted as the first point of contact for tenant service calls, requests and issues
- Direct tenant service requests to the appropriate department for resolution including Engineering, Janitorial and vendors
- Processed and logged tenant work authorization and tenant service requests in ANGUS
- Monitored outstanding requests to ensure that work is completed
- Monitored vendor adherence to building standards and ensure all COIs and SLA’s are compliant
- Assisted property management with day-to-day operation of the property in accordance with policies/procedures, management agreements, and client needs
- Weekly coding and processing of invoices, data entry into MRI accounting system and requesting W-9 forms from new vendors in order to set them up in accounting system
0-5 years of experience
Assisted in the management of 200,000 + Commercial Office Portfolio.
- Analyzed and prepared financial performance documents.
- Regularly reviewed preventative maintenance scheduling to ensure task were completed.
- Performed extensive work order management and follow up.
- Provided detailed space plan measurements and directions to general contractors for tenant improvements.
- Extensive face to face client interaction and complaint resolution; used critical thinking skills to solve non-standard operational
- Collaborated with Executive members on special projects, and assisted in carrying out finalized plans according to strict deadlines or budget restrictions.
- Regularly performed janitorial walks/inspections.
0-5 years of experience
Maintained three commercial real estate buildings approximately 560,000 sq ft.
- Organized and maintained customer, property, and vendor files
- Collected competitive bids for property projects and verified insurances
- Processed account payables/receivables and generated monthly billing statements for customers
0-5 years of experience
Managed and negotiated corporate real estate legal documentation including leases, common area maintenance agreements and operating agreements for shopping centers
- Facilitated real estate closings for new store locations
- Administered real estate legal matters for over 150 Target locations
- Reviewed real estate documentation for Target prior to acquisition of various shopping center sites
0-5 years of experience
Provided administrative support to a team of four in the industrial property management department of [company name].
- Created owner “Property Information Books” consisting of the following information: rent roll reports; tenant and vendor contact information; property photos, budget reports, fire/life safety reports.
- Created contracts and purchase orders for vendors, obtain certificate of insurance information and processed accounts payable and maintained files for 56 properties owned by four owners.
- Distributed rent statements, maintained tenant files and certificates of insurance for approximately 100 tenants.
- Performed various administrative tasks at the request of management team.
6-10 years of experience
- Revise utility tracking sheets, providing direct support to budget preparation
- Review tenant ledgers and prepare variance reports, recovering $10,000 in unpaid charges
- Audit vendor invoices, resulting in the recovery of $45,000
- Direct posting of tenant charges, increasing semi-annual accounts receivable turnover by $50,000
- Reorganized weekly collection status reports, improving efficiency and revenue collection
- Assist with policy instruction to property staff, increasing group cohesion and responsiveness
- Developed tenant relationships, improving communication of financial problems
0-5 years of experience
Effectively executed all tenant service request within this two tower, 500-unit property.
- Maintained letters of credit, security deposits, and certificates of insurance.
- Assisted with new leasing, renewals and property renovations.
- Responsible for prospective tenant evaluations and space showings.
- Coordinated maintenance team workload, payroll, and recruitment.
0-5 years of experience
Supported Senior Property Manager with the general administration and performed related management functions with the daily operations of the commercial property
- Managed all telephone inquiries, set appointments, processed the move-ins, set up leases, executed renewals and handled move-outs
- Perform move-in and move-out inspections of units
- Posted rent payments and prepared bank deposits using YARDI
- Prepared purchase orders, processed vendor invoices for payment and followed-up on vendor payment inquiries
- Supervised Day Porters and Building Engineers
- Processed information for occupancy permits
0-5 years of experience
Managed certificate of Insurance and contracts on a regular basis for both tenants and contractors
- Assisted in all decommissioned and installation projects
- Supported C-level managers
- Maintained all property files
- Prepared reports, correspondence, spreadsheets, memos and Power Point presentations
- Managed all procurement activities and purchasing transaction
- Managed all staff’s vacation/meetings/ and special events
- Performed safety investigation and tracked on all safety issues
- Recognized potential safety compliance issues
- Managed expansion and researched and coordinated construction projects
- Supervised new employee on-boarding and training, and all other human resources matters
0-5 years of experience
Accounts Payable: Code invoices and entering them into the payables system for approval
- Maintain Tenant Certificate of Insurance records, entering the into Angus, filling them in the tenant files
- Enter work orders into Angus and track progress, follow up with staff to assure timely completion and the tenants regarding satisfaction with the completed work
- Interface with vendors on a regular basis to ensure work is completed to satisfaction
- Assist with the preparation and distribution of monthly rent statements and properly file in tenant folders
- Maintain original executed lease documents for each tenant in proper tenant lease files
- Assist in obtaining bids from vendors to assure that the best possible services and pricing are received.
0-5 years of experience
Responsible for standing up Capital Asset Property Administration within NCS Florida sites.
- Developed Property Administration measurement criteria and metrics using industry standards and Six Sigma modeling.
- Drafted site [company name] Property Management Procedures and Policies; and interfaced effectively with all organizations to ensure Property accountability and adherence to newly published policies and procedures.
- Trained and became local SME with UPS (Uniform Property System), ARAMIS, and other systems / tools needed for [company name] Property Management, including Appropriation Request system.
- As member of the [company name] Corporate Property Council, volunteered to lead the Property Competency Model Initiative. End result of Initiative was the improvement and measurement of Property employees’ knowledge of property management by establishing and executing a Competency Training Model.
- Developed and published [company name] Asset Management Desk Top Procedures.
- Developed and implemented strategies that lead to improved data management, visibility, accuracy and efficiency for [company name] Property Management. This included Business Process gap analysis and automation enhancements.
- Collaborated with Finance to enhance the Capitalization Process for Capital Assets and streamlining procedures for new assets.
0-5 years of experience
Administrative support of five company owned buildings including coordination of vendor payment, contract administration, and maintenance of property records.
- Oversight of work orders and scheduled maintenance to ensure efficient building operations
- Responsible for managing service delivery to all building occupants, coordination with tenants, and overseeing the quality of services provided to ensure customer satisfaction.
- Maintenance of all property records, permits, vendor contracts, certificates of insurance, and inspections for all applicable vendors.
- Monitor, analyze, and report utility usage across all buildings in portfolio in order to ensure efficient operation.
0-5 years of experience
Executed new contracts, accounts payable, work orders, billing and other administrative functions; Interact with tenants and vendors, including vetting of vendors
- Responsible for accurately maintaining tenant and vendor files
- Coded and submitted all invoices to Accounting for processing
- Assured vacant suites were being maintained and prepared for prospective tenant showings
- Worked with contractors and design team to complete build-outs for new tenants
- Utilized a web based system to track, update and dispatch all work orders
0-5 years of experience
Assists GFE Property Manager in day to day operations. Maintains property book and hand receipt accountability using property accounting system for all assigned GFE Property.
- Provides technical assistance and guidance to office personnel to include all hand receipt holders on issues, turn ins.
- Maintains and manages the supporting document files, document registers, hand receipts, and monthly cyclic inventories as directed by supervisor.
- Furnishes input to the Government Property Administrator in planning and forecasting requirements.
- Ensures the work among employees in accordance with established work flow or job specialization to assure timely accomplishment of the assigned workload.
0-5 years of experience
Manages property accountability for over $11 million of government property for US Army using SPBS-R.
- Conducts inventories and maintains storage of all STAMIS and Log Automation Equipment.
- Issues and transfers equipments to all Coalition forces rotating throughout the entire Area of Operation (AOA), to include Djibouti, Africa and Afghanistan.
- Prepares documentation for the turn-in of unserviceable equipment.
- Transports equipment to APOD to be palletized and shipped.
- Interfaces with US military and civilian contractors on supply matters within CFLCC C-4.
0-5 years of experience
Administrator of real estate management of 56 commercial bank buildings throughout the state of Arkansas consisting of approximately 349,452 sq. ft.
- Market, Maintain and renew leasing contracts of tenant(s) leasing office space
- Responsible for posting rent and balancing tenant ledgers monthly
- Successful track record in rent collections
- Schedule contract work/ assign and renew vendor contract agreement(s) and/or certification(s)
- Accounts receivables/ Accounts payables/Monthly financial reports
- Create annual operational budget(s) for all 56 branches
0-5 years of experience
Answer and manage all incoming calls and communicate promptly on inquiries for tenant and vendor needs
- Review contract expenditures and oversee the maintenance of accurate records for bids and purchases
- Assist in the budget process and review, approve, and properly code all invoices for the properties
- Responsible for expense reconciliations, monthly operating statements, and any tenant collections
- Maintain personal contact with assigned tenants to promote relationship-building, goodwill, trust and loyalty while holding tenant turnover to a minimum
0-5 years of experience
Monitor and maintain the property maintenance work order system and prepare monthly reports for property manager on status of tenant work orders
- Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval
- Prepare and coordinate bid proposals, service contracts and approved invoices. Assist in bidding process and assist property manager(s) in their efforts to ensure compliance with [company name] policies and procedures
- Maintain lease and contract files, as well as other files located within the property management office
- Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software
- Assist in lease administration activities including tenant contacts and insurance information
0-5 years of experience
Corresponds with all tenants occupying 19 buildings under current Property Management to sustain a good relationship with the owners
- Maintains accounts receivable, accounts payable, certificates of insurance, and lease files for tenants
- Initiates account receivables calls to correct any billing issues
- Provides direct administrative support to General, Property, and Assistant Property Managers
- Serves as a point of contact for repair services on office equipment
- Assists with preparation of monthly financial reports for the submission to Clients
- Receives all incoming calls and directs to the appropriate Managers and staff
0-5 years of experience
Assist in the management of a portfolio of Class A commercial office buildings; perform duties such as managing tenant correspondence, contractors, special projects, and yearly maintenance contracts.
- Obtained LEED Gold designation for a 170,000 square foot commercial office building.
- Performed due diligence on behalf of building owner in the sale of a 142,000 sq. ft. Class A office building.
- Act as the primary liaison between tenants and ownership. Meet with tenants on a routine basis.
- Perform financial duties for the properties, including preparing comprehensive monthly financial reports for the client, processing all property invoices, working with Client Accounting Services to manage bookkeeping and tenant collection processes.
- Work closely with engineering staff and general manager to inspect facilities and equipment and determine the need for any value-enhancing improvements or repairs, while insuring strict adherence to the budget.
- Draft request for proposals, review bids, and select contractors for one-time service contracts and yearly maintenance contracts.
6-10 years of experience
Responsible for tracking 10,000+ IT-related hardware assets within the division by use of departmental barcodes & two proprietary databases.
- Prepares for annual property audits to include the submission of required pertinent reports & government forms.
- Submits procurement recommendations & documentation when requested, tracks proper delivery of such shipments and is accountable for receiving such deliveries.
- Coordinates the disposal of excess equipment in accordance with federal GSA policy & procedures.
- Completes all assigned help desk tickets pertaining to inventory control & asset management.
- Maintains a current Secret security clearance.
0-5 years of experience
Prepared inventory lists to assist hand receipt holders to conduct regular inventories and maintain 100% accountability of all Property Book
- Responsible for maintaining property accountability for Joint Stars Test Force remotely located in Melbourne, Florida; material valued at over $20 million dollar
- Responsible for $90,000 allocated to purchase mission essential supplies and equipment.
- Handled activities related to procurement, acquisition, receipt, identification and maintenance.
- Receive, review, inventory, load/unload, segregate, store, issue, deliver and turn-in materials and equipment to DRMO in accordance with AR 710-2 and AR 735-5 requirements.
0-5 years of experience
Process weekly check-run according to established procedures, including verification of appropriate back-up, coding and vouchering. After approval by Property Manager, forward invoices/Invoice Register Summery Report to Accountant for processing.
- Maintain Work Order System on IMPAK – enter and distribute Service Request, follow-up with staff or tenants to ensure completion, invoice billable work.
- Responsible for invoicing all tenants; base rent, OPEX and Misc. charges-including electrical charges on a floor-by-floor basis
- Relay complaints, problems, special cleaning projects to Custodial Supervisor.
- Monitor purchase orders for services ordered.
- Coordinate tenant holiday gift program and blood drive.
0-5 years of experience
Relieved management of administrative detail, coordinated my daily work flow based on priority of tasks and projects.
- Took initiative in manager’s absence with regards to tenant relations, requests, and issues.
- Compose correspondence/reports for manager’s review and/or signature.
- Daily collection and processing of mail. Weekly invoice processing.
- Collected monthly rents and sent to lock box. Ran monthly rent roll, delinquency reports, tenant statements, and ledgers using Yardi and Timberline programs.
- Submit and review incoming work order requests and communicate with building engineer and tenants to ensure work completeness using Angus work order system.
- Answer phones and handle all inquiries within my capacity. Arranged “callbacks” to protect boss’s time.
- Updated and maintained mail/phone directories as well as routinely re-ordered department supplies.
- Received Certificates of Insurance, checked for accuracy, and uploaded to electronic files.
- Complete overhaul of physical file system including analysis, reorganization, and documentation.
- Coordinated planning and implementing tenant events and amenities while adhering to budget guidelines.
6-10 years of experience
Consult the property owners in all aspect of property management including proper lease administration, tenant relation practices, and oversee account receivable rent collection.
- Responsible for a portfolio size of four income properties with a total of 12 units; accounting for over $100,000 potential annual rental revenue.
- Manage all aspects of lease preparation and enforce tenant compliance
- Responsible for overseeing accounts receivable and payment processing; utilize Quickbooks to prepare monthly financial reports and annual operation budget.
- Monitor the day-to-day activities by conduct periodic property inspection, complete tenant work orders, and resolve dispute with tenant to ensure lease compliance.
0-5 years of experience
- Managed daily supply operations for 13 government contracted global position ships.
- Expertly implemented company’s Property Control systems with an emphasis on continued process improvement.
- Flawlessly processed multiple government required reports while proficiently utilizing ShipClip and NS5 programs.
- Schedule and perform inventory and supply procedure efficiency audits to ensure the highest level of accuracy.
- Certified Professional Property Specialist (CPPS) qualified.
6-10 years of experience
Voucher Specialist – Responsible for monthly Section 8 voucher billing including corrections to certifications as needed to correct billing discrepancies.
- TRACS coordinator – monthly monitoring of TRACS for all properties in the portfolio to check compliance.
- EIV coordinator – maintained on-site manager’s access to EIV and all pertinent HUD required paperwork.
- Fair Housing Coordinator – processing of Reasonable Accommodations, etc.
- Maintained property registration in System for Award Management and confirmation of DUNS numbers for all properties per HUD requirements.
- Administrative Assistant – Responsible for weekly vacancy/occupancy reports; processing of monthly billing reimbursements; maintain office supply room/inventory.
6-10 years of experience
Assist with daily building operations for three commercial Class A properties. Handle all incoming phone calls, mail, tenant memos, and update contact information/certificate of insurance.
- Responsible for coding and inputting invoices into Timberline Accounting System, print out A/R reports, rent roll and late letters. Prepare tenant billings for accounting department (a/c, keys/locks, etc.)
- Manage IMPAK work order system, delegate to appropriate maintenance department/employee and follow-up on all scheduled work.
- Program access cards for tenants and contractors. Maintain access levels and reports through WINDSX system. Manage assignment of parking permits and handle parking issues.
- Assist with scheduling projects with vendors and tenants.
0-5 years of experience
Three-building Class-A commercial complex consisting of 90,000 square feet.
- Key onsite point of contact for all building and tenant services.
- Perform weekly physical inspection of all building grounds, floors and vacant spaces.
- Coordinate appropriate staff or contract service including onsite maintenance and outside vendors.
- Assist in obtaining bids, analyzing and preparing vendor service contracts, and preparation of annual budget.
- Responsible for building security system including issuing key passes.
- Prepare valet parking report, issue tenant invoices, and provide accounts receivable modification.
0-5 years of experience
Primarily performs data input into company information management systems, including property cash receipts, property accounts payable, insurance certificates, etc.
- Receive and process bills for payment according to established procedures, including coding of invoices and check requests and submits for approval, as appropriate.
- Prepare and distribute correspondence and tenant memos as directed, including special maintenance work and advising tenants of work schedule.
- Receives service requests from tenants, records and determines priority of response and routes to appropriate team member, as directed.
- Maintains and tracks tenant and Vendor Certificates of Insurance and updates information in the computer system.
- Maintain building security access systems, if applicable, issues security/access cards and building keys, as required.
- Performs general administrative duties such as filing, typing, and lease file management.
- Perform other special projects and duties as required by supervisor.
0-5 years of experience
Scanned and coded A/P Invoices
- Maintains Tenant/Vendor Certificates of Insurance log and ensuring proper insurance is placed
- Maintains Tenant/Vendor relationships
- Abstracted Leases
- Assists in the management of 2 multi-tenant office buildings, 1 multi-unit mixed use property, and 3 multi-unit industrial properties.
- Completed the monthly property reporting for the client
0-5 years of experience
Assistant Principal Property Manager
- Manages large commercial and large residential properties
- Process monthly rent statements on various accounts and correspondence
- Review Lease Agreements
- Meet and coordinate with vendors and contractors on special projects
- Manage office responsibilities and provide quality customer service
0-5 years of experience
- Customer Service & Company Receptionist
- Screening & Approving Qualified Families for Rental Homes
- Process Rental Payments & Maintenance Work Orders
- Submitting 3 Day Notices & Corresponding with various Owners Via Email/Phone
- Showing Rental Properties/Doing Property Inspections
- Insure all Rental Units are Rent Ready & Marketed Accordingly for prompt Rental of Properties
0-5 years of experience
- Provide budgeting and management of all aspects of property projects and scheduling which include tenant construction, repair and maintenance projects, and capital enhancement projects.
- Provide service to walk in customers on an “as needed” basis for rapid processing of critical requirements.
- Closely manage property accounts receivables and oversee any necessary legal actions.
- Manage all purchasing and obtain expenditure approvals as necessary. Process and approve vendor invoices as needed in connection with the building services, systems and contracts.
- Manage the Workspeed automated work ticket system to include entering, monitoring and closing tickets, posting announcements, preparing reports and graphs as requested.
- Maintain excellent tenant and building owner relations. Regularly meet with tenant contacts and designers to ensure expectations are met and issues are addressed in a timely manner.
Property Administrator Duties and Responsibilities
The duties and responsibilities of a property administrator will vary from company to company, but there are some duties the majority of property administrators will be required to complete on a regular basis. Property administrators are usually expected to do the following:
Show Properties Property administrators are often required to meet with prospective tenants and show them around a property. During the tour, they will answer any questions from the prospective tenants and discuss the application process.
Collect Fees Collecting rent or home owner’s dues (usually on a monthly basis) is a part of almost every property administrator’s job. They ensure all tenants pay their rent in a timely manner, and they may make payment arrangements for those who cannot. If a tenant does not pay, the property administrator may be responsible for sending out an eviction notice.
Arrange Repairs and Maintenance If homes or apartments in a community wish to retain their value, they must be properly maintained. Property administrators are often responsible for ensuring repairs are made, the grass is cut, buildings are painted, and the neighborhood remains aesthetically appealing.
Handle Tenant Complaints Property administrators are usually responsible for resolving minor neighborhood disputes between tenants or neighbors. Most neighborhoods allow tenants to place complaints, which are usually related to noise, garbage, parking, and yard maintenance. Property administrators are expected to resolve these issues in a timely and professional manner.
Pay Contractors Property administrators typically do not handle upkeep themselves. Instead, they hire contractors to cut grass, paint, and perform other maintenance tasks. The property administrator will pay these individuals, and they may have permission to negotiate prices with them.
Property Administrator Skills and Qualifications
Property administrators should enjoy working with others and performing a variety of administrative tasks on a daily basis. Licensing and educational requirements vary by employer, but most individuals in this role have at least an associate’s degree or equivalent experience. When hiring a property administrator, companies will often look for individuals who possess the following skills and abilities:
- Managerial Experience – managing a community can be hard work, and more than likely, property administrators will be tasked with overseeing other workers. To do this effectively, they will need supervisory or managerial experience
- Knowledge of Basic Bookkeeping Practices – property managers keep track of countless financial documents and they are responsible for paying contractors, collecting rent and fees, and filing any documents they receive. To do this, they must be comfortable performing basic bookkeeping tasks and using spreadsheets and other simple accounting programs
- Real Estate Knowledge – property administrators are tasked with overseeing entire communities, so they should have an elementary understanding of real estate concepts. They may even be required to work with realtors from time to time
- Communication Skills – excellent written and verbal communication skills are required for the role of property administrator. Administrators should be capable of convincing prospective tenants to join the community. They should also be able to resolve disputes between tenants peacefully
- Leadership Skills – most property administrators are responsible for supervising other employees. To do this successfully, they should be confident and know how to delegate the right tasks
Property Administrator Education and Training
To become a property administrator, most individuals will need at least an associate’s degree from an accredited community or technical college. To advance to a higher career level, a bachelor’s in real estate, business management, or marketing may be required, but some companies accept equivalent experience. During their associate studies, an individual will usually take courses in writing, critical thinking, mathematics, introductory level real estate, accounting, finance, and management.
Property Administrator Salary and Outlook
The Bureau of Labor Statistics (BLS) states the median annual salary of a property administrator (listed under property and community managers) is $58,670. Property administrators with earnings in the top tenth percentile grossed more than $128,630 annually, and those in the lowest tenth percentile earned $29,500 annually. Property administrators may also earn additional bonuses, as well as benefits packages that include paid vacation, health and disability insurance, and even stock options at some companies. The property administration industry is expected to grow by 10 percent through 2026, which is three percent higher than the national average of seven percent. This increase is largely attributed to an increased demand for single-family housing over the next few years.
Helpful Resources
Are you interested in learning more about the property administration industry? We have compiled a list of reliable resources for those interested in the field below.
National Association of Residential Property Managers (NARPM®) – NARPM® is an exceptional resource for individuals interested in
residential property management. The organization’s website offers a variety of educational resources for individuals interested in the field, as well as those who already work as property administrators. Visitors to the website will have the opportunity to join a chapter in their community.
The Book on Managing Rental Properties: A Proven System for Finding, Screening, and Managing Tenants with Fewer Headaches and Maximum Profits – written by husband and wife management team Brandon and Heather Turner, this book outlines ways to simplify the property management process. This book is written for individuals who already work in the field, but those who are interested can gain access to the inner-workings of the property administration industry.
Property Management Kit for Dummies – in this book, Robert S. Griswold provides basic strategies for handling tenants and properties more efficiently. The book is a part of the famed “Dummies” line of reading materials, so the concepts are presented in an easy-to-understand and concise manner.
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
