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0-5 years of experience
Obtained and received merchandise, totaled bills, accepted payments, and updated customers’ accounts.
- Executed daily operations of two part-time delivery drivers.
- Trained employees and achieved significant improvements in their productivity.
- Recorded and maintained sales and delivery information on daily sales and delivery records.
- Adapted easily to new software changes for the parts catalog.
- Kept record of sales, prepared inventory of stock, and ordered merchandise.
0-5 years of experience
Managed business operations with minimal guidance in the absence of owners, including scheduling changes, deposits, processing vendor invoices, and purchase order requests.
- Responsible for running a register, tallying daily income deposits, and maintaining inventory.
- Helped with the hiring and training of new employees, limiting the number of clerical issues on federal background forms.
- Instructed customers on the specifics of various weapons and tactical accessories.
0-5 years of experience
Worked the front registers while tending to customers
- Responsible for weekly restocking and labeling of store merchandise
- Assisted customers with general inquires
- Ensured that store’s merchandise shelves & displays were correct and organized
- Provided assistance to the store’s pharmacy register as while as distributing filled prescriptions to customers
10+ years of experience
- Provided customer service to various demographic groups
- Solicited the sale of merchandise through demonstrations and suggestive selling
- Maintained accurate and complete customer records
- Utilized several databases to order inventory from several major suppliers
- Instructed customers on how to carry out various techniques and how to operate and store products to achieve maximum results
- Communicated efficiently with store administration and fellow workers to ensure a healthy and safe work environment.
0-5 years of experience
Developed and promoted brand name through use of social media, Adobe Photoshop
- Managed and maintained an online network of 200+ customer base
- Administered, maintained, and updated website on daily basis
- Provided excellent customer service by addressing and resolving customer inquiries/issues in a timely manner
0-5 years of experience
Responsible for managing the sales floor and keeping it clean, greeting customers and helping them with their needs, and running register transactions.
- Collaborating with team members to give exceptional service throughout the entire shopping and purchasing experience.
- Building customer confidence by listening to their concerns and giving feedback.
- Balancing the needs of multiple customers simultaneously in a fast-paced retail environment.
- Attending monthly team meetings to voice concerns and offer constructive feedback to others.
- Maintaining organized and stocked shelves.
- Processing sales transactions accurately and in a timely fashion.
0-5 years of experience
Provided excellent and exceptional Customer service with prompt, efficient and courteous service
- Maintained a clean and Customer- friendly store, stocking and merchandising
- Rung customer purchases using electronic cash registers and giving correct change
- Restocked merchandise and handled receiving of products
- Made coffee, placed foods in warmer, oven, grill/ food area/ fountain machines
- Performed all regular cleaning activities and other tasks that were included on job assignments
6-10 years of experience
Conduct price audits
- Stock shelves ensuring that proper inventory levels are displayed
- Greet and assist customers in a timely manner
- Conduct sales transactions using cash processing terminals while ensuring the cash drawer is balanced daily
- Resolve issues and complaints made by customers in an efficient and professional manner
0-5 years of experience
Provided great customer service to each visitor
- Processed purchase transactions in a professional manner
- Effective met and exceeded daily sales goals
- Promoted company credit card enrollment
- Conducted inventory checks and replenished shelves as needed
- Creatively set up product displays to promote sales
0-5 years of experience
Professional photography and Photoshop skills used for business ads and appraisals.
- Establish positive work environments in a high volume work area through collaborative team efforts.
- Proven problem solving skills when faced with a variety of customer situations.
- Capable of handling multiple tasks to assure quality of service.
- Managing fine jewelry with expert care.
- Customer Service, Receptionist, Appointments by phone.
0-5 years of experience
Worked directly and professionally with feed companies and other sales
departments.
- Researched and gained knowledge on animal feeds, animal nutrition, animal care, and other animal products.
- Played an important role in educating customers on information about their pets and products that would best suite their pets.
- Worked well with co-workers to complete the needs each day for the customers and the store.
0-5 years of experience
- Creates 100% guest satisfaction by providing fast and friendly services and by exceeding guest expectations
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee
- Performs other duties as required to provide fast and friendly genuine services
0-5 years of experience
- Drive sales, promotional and other opportunities to maximize customer service in alignment with pro forma
- Drive sales by being familiar with current promotions and weekly communications
- Follow operational policies which reduce losses due to shrink and damaged goods
- Present, rotate, and date-check products to maintain company freshness standards
- Follow a daily task schedule to deliver company customer service and operational standards
0-5 years of experience
Assisted customers locating items, price check, and general questions.
- Arranged and maintained all clothing racks on the sales floor.
- Assisted with the arrangement of Displays and place new merchandize on the shelves.
- Collected and return items to the sales floor.
- Provided excellent customer service.
0-5 years of experience
Greeted customers and ascertained what each customer wanted or needed
- Helped locate or obtain merchandise based on customer needs and desires
- Computed sales prices, totaled purchases and received and processed cash or credit payment
- Answered questions regarding the store and its merchandise
- Maintained knowledge of current sales and promotions
- Placed special orders or called other stores to find desired items
- Checked for FIFO (outdated merchandise) and stocked shelves
- General cleaning in the store and parking lot
0-5 years of experience
Sorted gold jewelry and silver jewelry, flatware and holloware according to its gold and silver content. Prepared merchandise for display and sale. Weighed and packaged silver for shipment to smelter.
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Stocked and replenished merchandise.
- Priced merchandise and stocked shelves.
- Cleaned and organized the store.
- Welcomed customers into the store and helped them locate items.
- Verified that all customers received receipts for their purchases.
0-5 years of experience
Recommend and helped customers select merchandise based on their needs
- Exchanged returned merchandise for customers quickly and efficiently
- Confirmed that appropriate changed were made to resolve customer’s problems
- Informed customers about sales and promotions in a friendly and engaging manner
- Processed up to 40 customer orders per day
0-5 years of experience
Greeted customers in a timely fashion while quickly determining their needs.
- Responded to customer questions and requests in a prompt and efficient manner.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Stocked shelves with goods
- Collected carts from the parking lot
- Helped customers find things when they needed it
- Bagged food when the customers needed help
- Helped customers to their cars with their groceries
0-5 years of experience
Handled all customer requests and inquiries.
- Assisted in training new sales clerk.
- Assist customers with their shopping needs.
- Balanced checker’s cash drawer with consistently high level of accuracy
0-5 years of experience
Obtains or receives merchandise, totals bill, accepts payment, and makes change for customers.
- Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
- Obtains merchandise requested by customer or receives merchandise selected by customer.
- Answers customer’s questions concerning location, price, and use of merchandise.
0-5 years of experience
Welcome customers, maintain knowledge and help them with the selection of merchandise
- Handle cash, change and operate the cash register.
- Calculate sales discount to determine price.
- Keep record of sales, prepare inventory of stock, and order merchandise.
- Set up advertising displays or arrange merchandise on counters or tables to promote sales.
0-5 years of experience
Greeted customers and ascertained what each customer wants or needs
- Described merchandise and explained use
- Recommended, selected, and helped locate or obtain merchandise
- Computed sales prices, total purchases and received and processed cash or credit payment
- Answered questions regarding the store and its merchandise
- Prepared sales slips or sales contracts
- Maintained knowledge of current sales and promotions
- Maintained records related to sales
- Demonstrated use or operation of merchandise
- Placed special orders or called other stores to find desired items
0-5 years of experience
Assisted in the Cash Register
- Managed merchandise sales.
- Maintain awareness of company’s promotions and advertisements
- Responsible for tending to customer’s needs. Answers questions of the customers. Stock up inventory.
- Display maintenance and aid customers to locating merchandise.
- Handle responsibilities of promoting a safe working and shopping environment to maximize the experience of shopping
0-5 years of experience
Collect, count, and disburse money, do basic bookkeeping and complete banking transactions
- Communicate with customers, employees and other individuals to answer questions, disseminate explain information, take orders and address complaints
- Compile, copy, sort, and file records of office activities business transaction, and other activities
- Operate office machines such as photocopies ang scanners facsimile machine, voice mail systems and personal computer
- Compute record and proofread data and other information such as records or report
- Compute and distribute of staff salary
0-5 years of experience
Operated a cash register for cash and credit card transactions.
- Answered customer telephone calls and promptly and efficiently handled concerns and questions.
- Have knowledge of store products, prices, and locations.
- Communicate effectively with customers, coworkers, and management.
- Have knowledge of store policy.
- Use resources to learn and find answers to questions.
- Organize and restock store merchandise.
0-5 years of experience
- Assisted customers in selecting and purchasing cosmetic products
- Led training courses for incoming sales clerks
- Provided customer service at cash register and scanning stations for hundreds of customers daily
- Responsible for stocking, cosmetic products and videos
- Responsible for answering phone calls at cosmetic counter for customer service
0-5 years of experience
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Design and set up advertising signs and displays of merchandise to attract customers and promote sales.
- Answer customers questions about merchandise and advise customers on merchandise selection.
- Itemize and total customers merchandise selection at checkout counter.
0-5 years of experience
Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Plan store layouts or design displays.
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Operate cash register, handle money, and give correct change.
0-5 years of experience
Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Place special orders or call other stores to find desired items.
- Inventory stock and requisition new stock.
- Ticket, arrange and display merchandise to promote sales.
- Help customers try on or fit merchandise.
0-5 years of experience
File confidential records
- Key Entry level 1&2 computer skills
- Conducted a high security inventory weekly
- In charge of supervising 10 to 12 employees while packaging product to go out for shipment
- Responsible for getting sheets of money cuts and also shredded
- Required high security clearance
0-5 years of experience
Knowledge of all products sold by retail store
- Knowledge of credit card processing
- Ability to take stock off inventory and enter into the system
- Skilled in multi-tasking and addressing customers’ queries
- Ability to lift 50 + Ibs
- Ensuring all staff were properly doing there entitled descriptions
- Expert at dealing with our vendors each week and placing our selected orders
0-5 years of experience
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Compute, record, and proofread data and other information, such as records or reports.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Present loan and repayment schedules to customers.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
0-5 years of experience
Sales clerk in a convenience store setting.
- Stocking items when deliveries arrived.
- Customer service, helping customers find the items they were searching for.
- Pack customer purchases in bags or cartons.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Clean display cases, shelves, and aisles.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
0-5 years of experience
- Serves as active manager
- Coordinate employee availabilities and assist in organizing weekly schedule
- Train approximately 80% of associate sales clerk staff
- Ensure customer service is of the highest standards at all times
- Oversee stock control & receiving orders
- Translated transactions and store specials
0-5 years of experience
Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain records related to sales.
- Ticket, arrange and display merchandise to promote sales.
- Exchange merchandise for customers and accept returns.
- Clean shelves, counters, and tables.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Bag or package purchases, and wrap gifts.
0-5 years of experience
- Scanned and bagged merchandise with accuracy
- Received payment for purchases and gave correct change
- Received and displayed new merchandise
- Assisted customers with purchasing merchandise
0-5 years of experience
Assisted consumers with all merchandise requests both in store and via phone orders
- Received, stored and sorted merchandise from the loading dock to merchandise and fill the store
- Sales clerk at checkout counter on a regular basis
- Pushed, pulled, unloaded and carried merchandise in excess of 100 lbs
0-5 years of experience
Capturing moments through photograph in parks and resorts area
- Promoting Disney PhotoPass products to the guests
- Working with Disney high proficiency photo program to QA and enhance image quality to guests satisfaction and Disney PhotoPass standard
- Providing exceptional guests services per Disney’s standard
- Stocking merchandises according to visual binder and making sure that every merchandises were placed in order and accessible to guests
- Promoting PWP, purchase with purchase, to maximize each and every transactions
- Greeting and creating magical moment for every guests
- Working in confectionary, candy making, according to Disney Food Safety Standard
0-5 years of experience
Plant, spray, weed, fertilize, and water plants, shrubs, and trees, using hand tools and gardening tools.
- Harvest plants, and transplant or pot and label them.
- Feel plants’ leaves and note their coloring to detect the presence of insects or disease.
- Inspect plants and bud ties to assess quality.
- Dig, cut, and transplant seedlings, cuttings, trees, and shrubs.
- Move containerized shrubs, plants, and trees, using wheelbarrows or tractors.
- Clean work areas, and maintain grounds and landscaping.
- Haul and spread topsoil, fertilizer, peat moss, and other materials to condition soil, using wheelbarrows or carts and shovels.
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
0-5 years of experience
- Set up advertising displays to promote sales
- Stock shelves with merchandise and price them
- Answer customer’s questions concerning price and use of merchandise
- Prepare inventory of stock and order merchandise
- Responsibly handle money and credit card transactions
0-5 years of experience
- Using the database “ERA” to refer customer information.
- Scheduling appointments between customers and sales representatives.
- Multitasking operator duties with the up-keeping of the customer lobby.
- Handling and counting money.
- Restocking, handling, and counting inventory items.
- Filing and organizing inventory logs.
- Overseeing sales counter personnel.
0-5 years of experience
Process and place new merchandise on the sale floor
- Assist with price checks on unmarked apparel
- Scan and tag merchandise that is on clearance
- Help customers with any questions or regards they have while shopping
- Cleaning and organizing the store after closing hours
Retail Sales Clerk Duties and Responsibilities
The responsibilities of a retail sales clerk at a big-box store are likely to be different than those of one at a clothing boutique. Still, job postings show that many duties are common to retail sales clerks regardless of employer.
Customer Service Retail sales clerks aim to provide visitors with a positive experience. They offer friendly greetings, make themselves available for questions or help to find items, and resolve complaints quickly and politely. If a purchase needs to be retrieved from the stockroom, special ordered, loaded into the customer’s vehicle, or delivered to a residence, retail sales clerks make the proper arrangements.
Sales Employers want customers to make purchases – it is why they are in business. Retail sales clerks are central to this process. People cannot buy what they cannot find, so employees work to get merchandise matched appropriately. Retail sales clerks also may point out the benefits of certain products or explain the differences that distinguish one item from another. They may suggest other purchases that would complement the one being made, such as glassware that goes well with a set of dinnerware. Employers oftentimes provide sales targets that they want their clerks to meet.
Promotions As part of encouraging shoppers to buy more, retail sales clerks may make customers aware of special offers. For instance, a bridal salon could run a deal where the bride receives a free veil when she purchases her gown by a certain date. A discount store might offer a percentage off of today’s order if the patron signs up for the chain’s credit card.
Payment When customers have finished shopping, retail sales clerks total the bill. This might include actions such as scanning items, putting them into bags, processing a credit or debit card, accepting cash and giving change, and providing a receipt.
Retail Sales Clerk Skills and Qualifications
If you enjoy interacting with people, being a retail sales clerk may be a good career option. But plan on being patient as customers try to make decisions. Other good traits for retail sales clerks to possess include:
- Communication – listening carefully to understand customer needs and explaining options clearly are essential
- Salesmanship – promoting your store’s products and services in order to encourage purchases is at the heart of employment
- Professionalism – to reflect well on the employer, retail sales clerks need to look and act appropriately
- Attentiveness – perceiving what needs to be done to make the sale, such as physically walking a confused customer over to the correct aisle
Retail Sales Clerk Education and Training
While there are no formal educational requirements, retail sales clerks typically have a high school diploma or are in the process of obtaining one. New hires should expect a period of on-the-job-training where colleagues and managers teach them about store policies, customer service, the location of items, and checkout procedures. A background or interest in what you are selling can be helpful to securing employment. Some retail sales clerks start out as seasonal hires and parlay the experience into permanent employment.
Retail Sales Clerk Salary and Outlook
Retail sales clerks are usually paid by the hour. According to the Bureau of Labor Statistics (BLS), the national median hourly wage is $10.90. Retail sales clerks in the 10th percentile earn about $8.55 per hour, and the highest 10 percent make in excess of $19.90 per hour. Retail sales clerks may get a commission on items they sell, especially at places where purchase amounts tend to be large. Most employers offer their retail sales clerks discounts on merchandise sold at the store. Full-time retail sales clerks may be eligible for benefits such as healthcare and paid time off. The popularity of online shopping has decreased the number of brick and mortar stores. According to the BLS Occupational Outlook Handbook, job prospects for retail sales clerks should grow 2 percent between 2016 and 2026. However, some retailers are upping their game in terms of customer service, which creates jobs for retail sales clerks. And because turnover in this field is high, a good number of openings for retail sales clerks often can be found at any given time.
Retail Sales Clerk Resources
If you’re ready to take on the challenges of being a retail sales clerk, the following books and organizations can be helpful.
National Association of Sales Professionals – learn how to increase your influence and make more sales through training and educational opportunities offered by this group
Why We Buy: The Science of Shopping – people who understand customer behavior have an edge in the retail industry, and this book by Paco Underhill explores shopping habits in ways readers describe as “funny and insightful”
National Retail Federation – this professional organization is a go-to place for everything related to the retail industry, including hot trends and career advancement suggestions
The Customer Rules: The 39 Essential Rules for Delivering Sensational Service – author Lee Cockerell, former Executive Vice President of Operations at Walt Disney World, offers universal wisdom gained from experience in a handbook described by reviewers as “easy to read” and “understandable, but profound”
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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
