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Technical Sales Manager Resume Samples
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0-5 years of experience
Conducted interviews with key business users to collect information on business processes and user requirements.
- Capture manager, awarded five-year maintenance IDIQ contract with Military Sealift Command Fleet Service Center (MSFSC).
- Consistently exceeded sales expectations, lead team to key Joint High Speed Vessel (JHSV) contract award valued 17.9M over five-year period.
- Developed start-up and scaling cost estimates Chart Radar System expanded product to NOAA market, awarded two node systems on fourteen-research vessels, opened new tactical revenue value.
- Spearheaded proof of concept pilot program aboard USNS Carl Brasher, program fuel cost savings program currently under consideration by the Department of Energy.
- Increased annual sales from $255K to $5.7M per year. Recognized as top producer generating new business.
0-5 years of experience
Recruited in 2008 by top [company name] management to build a Technical Sales department, which led to an average of 35% growth each year through 2012. Used sound product knowledge to build unique relationships in a competitive industry, enabling [company name] to capture and retain market share which had not previously been realized.
- Successfully serviced over 650 diverse customer accounts both domestically and internationally, leading to significant and measured revenue growth each year.
- Created and implemented in-house and onsite technical sales training programs.
- Actively marketed product line to key designers, architects and high profile celebrity clients by using vast product knowledge to apply creative solutions to difficult challenges.
- Developed and coordinated new team processes which strengthened back-end performance and solidified product retention by 50%.
- Supported external sales staff by serving as a key liaison between manufacturer and customer accounts.
- Compiled incident data and made recommendations to engineering staff for key product improvements.
0-5 years of experience
Managed 11-person TSR team. Assisted in strategic planning to increase Revenue Units and Margin Units. Conducted technical training and managed account team to deliver revenue quota for enterprise server and storage products.
- Improved EMC storage revenue by $500K annually.
- Increased Nashville server mix 2% ($300K) within first quarter tenure and $1.2M annually.
- Significantly improved server knowledge and increased enterprise awareness by facilitating training for 175+ person Nashville sales organization.
10+ years of experience
Managed projects from sale to delivery; produced 100+ directories and 200,000+ ads per year.
- Developed directory production department; new operation reached 4+M in yearly sales with 48%
- Increased revenue stream from AT&T with move from 2 to 4 color directories.
- Outsourced ad creation to increase customer profit margins; reduced ad cost by 50%.
- Created workflow expectations for all new projects in partnership with production and sales team to establish strong customer relationships.
- Established strong record of customer satisfaction and repeat orders.
- Worked with prepress department to convert to digital file to plate workflow.
0-5 years of experience
Recruited, trained, and managed multiple technical engineering and development teams to establish channel partner program relationships
- Managed New England region, and expanded responsibility to also oversee New York/New Jersey as well as Canadian region
- Exceeded regional revenue goals by over 100% year over year
- Recognized as the trusted technology advisor for contacts at key accounts
- Expertise in storage efficiency and reliability, including performance and interoperability with high performance computing storage models
0-5 years of experience
Recruited, trained, and managed multiple technical engineering and development teams to establish channel partner program relationships
- Managed New England region, and expanded responsibility to also oversee New York/New Jersey as well as Canadian region
- Exceeded regional revenue goals by over 100% year over year
- Recognized as the trusted technology advisor for contacts at key accounts
- Expertise in storage efficiency and reliability, including performance and interoperability with high performance computing storage models
0-5 years of experience
Managed $1.5 million dollar multi-state territory providing service and training.
- Increased territory sales by $400,000 or 27% in 2006.
- Responsible for monitoring chemical injection systems and overall washroom performance
- Programmed and provided technical support for automated chemical injection systems.
0-5 years of experience
Directed all North American sales initiatives which represented $20 million of the annual revenues. Accountabilities included sales, technical support and market development activities. Involved with engineering and design to develop automation advancements and technical innovations for increased productivity.
- Member of management team assigned to generate new sales and customer technical training strategies for North American operations.
- Conducted on-site/off site technical training seminars for customers nationally.
- Developed updated machine software with software design house located in Europe. (ISSAC)
- Reorganized sales team based on strengths vs. weaknesses.
- Developed Warranty Program for all products sold throughout North America.
- Guided the account management and pricing strategy for major sales opportunity, closing major Tier 1 accounts.
6-10 years of experience
Started up and managed daily operation of HVACR parts and supplies retail store similar to Refricenter, Source1, and Totaline.
- Developed Sales Strategy, implemented Customer focused Company Culture, recovered lost accounts.
- Lead Supplier negotiations and acquired Toshiba, Whirlpool Appliances and Hilti Latin America Ltd distributorship.
- Effectively lead sales through rising competition, economic setbacks due Hurricane Luis, Marilyn, Bertha, Jose, George & Lenny.
- Reduced inventory holding costs by inventory optimization, reduced inventory stock from $2 Million to $1.2 Million.
- Responsible for Purchasing, Accounts Receivables, Accounts Payables.
- Read construction drawing, specs, recommended, selected, priced HVAC equipment. Submitted HVAC project bids.
- Networked with Consulting Engineers, Architects, General Contractors, Project Managers, and Project Engineers.
- Responsibly managed and executed Residential & commercial HVACR projects.
0-5 years of experience
Developed business models for project justification, including NPV, IRR and Payback calculations
- Managed large proposal efforts for US and Foreign Military contracts worth over $400M
- Negotiated contracts in pursuit of mutually beneficial agreements for both Buyer and Seller organizations
- Established teaming agreements with both domestic and international companies
- Secured contracts with Alenia, Sikorsky, Northrop, Airbus and Boeing
6-10 years of experience
Handled technical customer problems via telephone. Performed troubleshooting for customer problems that require in-depth product knowledge of over 50 products. Supervised repair department including troubleshooting, repair, billing and shipping. Performed customer application analysis to recommend appropriate product solution.
- Participated in and set up trade shows across the U.S. for various industries including animal and horticulture.
- Provided product training internationally to new hires including troubleshooting and repair: France, Venezuela.
- Performed customer field service for key accounts like Pilgrims, Tyson foods and U.S. Chemical.
- Observed and reviewed major installation sites to insure proper operation.
- Performed distributor training and training for key customers to teach proper maintenance and application use.
Technical Sales Manager Duties and Responsibilities
Work with Senior Management on Sales Strategy Technical sales managers work with senior management to create a sales strategy based on market research and sales data. This includes crafting a replicable sales pitch that every sales associate can use as a guide.
Train and Develop Associates Technical sales managers are responsible for handpicking and grooming their team of sales associates. This duty includes sitting in on the interview process and onboarding new hires, covering things such as product knowledge and sales strategies. They are also responsible for the continual professional development of their associates.
Conduct Product Presentations While sales associates may conduct product presentations on their own when they have built up enough experience, these presentations are developed and conducted by technical sales managers. One must have a thorough knowledge of the product or service being demonstrated to convey benefits and answer questions accurately.
Analyze Employee Sales Productivity to Make Strategy Decisions Technical sales managers have to possess an analytical mind to make meaning out of sales data. It is their responsibility to determine the key performance indicators for a given sales campaign, monitoring each employee’s productivity to make sure the team is meeting or exceeding the key performance indicators. They use this data to make strategic decisions, such as hiring, firing, or making tweaks to the sales pitch.
Present Sales Reports to Senior Management Technical sales managers are in constant communication with senior management. They create reports based on sales data at regular intervals and present the data in a way that helps senior management make clear decisions.
Technical Sales Manager Skills
Technical sales managers require more technical skills and knowledge to succeed than the average sales manager. They must be experts on whatever electronic product or technical service they sell and be tech-savvy to conduct product demonstrations. In addition to technical knowledge, technical sales managers must possess leadership qualities. In addition to these traits and areas of knowledge, the following skills are needed to find employment:
- Mastering technical features of products and services being sold
- Using client relationship management software to track and analyze sales productivity
- Evaluating and selecting sales talent based on company needs
- Training and coaching team to be great salespeople
- Conducting product demonstrations using public speaking and sales skills
Technical Sales Manager Education and Training
The most important factor for technical sales managers is technical sales experience. Most get this position after 3-5 years of succeeding as a technical sales associate. With that being said, some in this position possess a bachelor’s degree in business administration or marketing. The most relevant skills and knowledge come through on-the-job training.
Technical Sales Manager Salary
According to Glassdoor, the national average salary for technical sales managers is $91,050. Those at the bottom of the scale make $63,000, and those at the top of the scale make $123,000. The gap is based on location and commission structure.
Technical Sales Manager Resources
Are you passionate about sales and technology? If so, a career in technical sales may be for you. Check out the list of resources below to learn more about the career path of technical sales managers:
National Association of Sales Professionals – The National Association of Sales Professionals is an organization for sales professionals from all industries and has many technical sales managers among its ranks. Its website offers a career center and webinars covering general sales strategies applicable to all industries.
The Sales Management Association – The Sales Management Association serves sales managers in all industries. In addition to a national conference, this organization hosts regional conferences in several major cities across North America. It also has a blog, called “Management Matters,” that is updated regularly with the latest sales news and management strategies.
Jill Konrath’s Blog – Jill Konrath is the best-selling author of three books on selling in a technical environment. Her blog has great articles on the success mindset, as well as hard tips and strategies for making sales. She also has e-books and webinars for download.
The Salesforce Blog – Salesforce is the client relationship management software used by many sales professionals. The company blog is updated regularly with the latest sales news, sales strategies, and case studies on the role of data in today’s sales decisions.
Cracking the Sales Management Code: The Secrets to Measuring and Managing Sales Performance – The principles in this book are based on the latest research into the best ways to effectively manage sales performance. Every technique presented is backed by a real-world case study involving an industry expert. It is a great read for technical sales managers.
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Technical Sales Manager
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
