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Information Analyst Resume Samples
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0-5 years of experience
- Advised upper management and sales team in decision making regarding transactions with clients
- Generated over 40,000 leads with a potential $25.8 billion in prospective business transactions
- Retrieved and compiled information from court documents and performed research to collect and analyze data through Excel
- Coordinated and communicated with several departments in each step of the back-end process of every transaction
- Personally developed and standardized numerous processes and created manuals to facilitate everyday functions and to increase
- Managed and completed 50+ daily time-sensitive requests per month and independently created projects for research team
0-5 years of experience
Application Developer and Support of Funds Disbursement Authorization system for budget enhancement region-wide for more than 450 uses.
- Coordinated implementation and deployment of over 25 application releases region-wide for more than 250 end users.
- Elicit and develop clear, traceable requirements using interviews, document analysis, requirement workshops, survey, site visits, business process descriptions, use cases scenarios, business analysis, task and workflow analysis for 33 departments.
- Researched critical issues related to implementation provided resolutions for full project lifecycle.
- Analyzed weekly problem log and coordinated resolution steps for application bug fixes decreasing 20% problem issues.
- Provided Project Management expertise for $2.3 million dollar Customer Service Desktop replacement project.
- Subject Matter Expert for quality control of defects and enhancements resulting 10% increase for incremental releases system application response time.
6-10 years of experience
Provided clinical literature analysis, monitored current news and compiled competitive surveillance reports tailored to the needs of various colleagues.
- Conducted in-house database training and Information Services workshops and facilitated customer-focused vendor training resulting in an increased awareness of online resources.
- Executed over 150 “Secrets of the Internet” educational programs (conceived and designed by me) for 2,000 healthcare providers in collaboration with Sales and Marketing, opening doors, strengthening relationships and increasing market presence.
- Provided literature searches and indexing terminology instrumental to the development of the Global Sustiva Clinical Core Compendium.
- Streamlined product launches and regulatory submissions by creating standardized processes and providing specialized literature reports, resulting in faster issue resolution and enhanced quality control.
- Expanded potential market share and clinical trial opportunities by preparing reports evaluating the therapeutic landscape in emerging markets.
- BMS acquired DuPont Pharma in November, 2001; only half of the DuPont employees were offered opportunities at BMS.
0-5 years of experience
Worked with business associates to implement Hyperion (Brio) interactive dashboards & management reporting.
- Improved Business Intelligence reporting by capturing more accurate data from the intranet HR Phonebook and loaded into the Data Warehouse staging DB2 database.
- Performed reporting and data analytical functions to support Servicing, Fraud Prevention and Risk departments.
- Researched data integrity from the ETL process as it relates to Business Intelligence reporting.
- Lead for BICC team on the creation of Business/Technical Requirements, test plans & test scripts. Used HP Quality Center 10.0 to document QA/UAT test cases & defect tracking.
- Participated in cross functional projects with the Data Warehouse team to implement new data sources while ensuring consistent definitions were used in reporting & analytics.
- Delivered status presentations in Microsoft PowerPoint as requested by senior management.
0-5 years of experience
Responsible for providing classified information support to Technicians and Operators deployed to various military theaters.
- Maintained a highly detailed working awareness of foreign political, economic and military affairs with regards to their influence on Special Warfare operations.
- Directed a small staff of military and civilian information experts involved in collecting and processing information pulled from numerous unclassified and classified data networks.
- Quickly developed an excellent working proficiency of information gathering and processing software used to create various source information products.
- Produced hundreds of detailed time-sensitive tactical information products for Special Warfare operations in Iraq and Afghanistan.
- Maintained a 24/7 overview of information operations in order to provide constant and consistent support of real-time requests for information from military personal deployed throughout the globe.
0-5 years of experience
Served as escalation point for item synchronization and marketing processing issues or concerns.
- Ensured marketing data was collected for all 2010 Black Friday items which enabled all Tab and Special Promotion items to be on Lowes.com for purchase.
- Facilitated the data collection training class for the Product Information team of approximately 20 Specialists.
- Collected marketing data for all Kitchen & Bath print production items and provided a two week turnaround time, or less. Exceeded target time-to-market metrics by 7 days.
0-5 years of experience
Reviewed and analyzed over 5,000 pathology and cytology reports annually for clinical diagnosis information in order to select chemotherapeutic drug assays for individualized test results with 99.9% accuracy
- Completed ICD-9-CM Neoplasm coding on over 5,000 patient records annually with 99.9% accuracy
- Extracted oncology related data for entry into information management portal to track clinical information and maintain information fidelity and security of patients’ Electronic Medical Record
- Finalized test results sent to physician clients by performing quality control assessment and data proofing of accuracy on over 5,500 patient records annually
- Identified and implemented process improvements to streamline workflow and improve quality control measures within the Clinical Information Management department
- Compiled and distributed daily departmental workload
- Trained and on-boarded new employees on all information systems and departmental processes
- Served as one of the leads for software validations across multiple systems
- Wrote initial and maintained Standard Operating Procedures
- Performed as a lead on various projects to improve intradepartmental and interdepartmental workflow
- Exceeded all productivity metrics and set the departmental benchmarks
6-10 years of experience
Determine requirements and create technical solutions for client projects. Maintain client modules and jobs for completion of claims processing.
- Designed, coded, tested, and implemented application projects and enhancements in the Cash/Financial subsystem.
- Designed and implemented Cash/Financial subsystem modifications for the use of the National Provider Identifier (NPI).
- Created EDI 837 mini-cycle as solution for accepting 837s from Claims Scanning department, created reporting on Professional and Institutional 837s, and 837 transmission to NASCO.
- Lead project team member for the Output Management project to move the printing of EOBs, Checks, ERAs, and EFTs to third party print vender.
- Performed analysis, design and development of HIPAA 835 Electronic Remittance Advice (ERA) solution and Code Set revision.
6-10 years of experience
Information generalist for one of the world’s leading international insurance and financial service organizations.
- Provided practical and effective research services to AIG’s clients, brokers and employees via telephone and email.
- Maintained strong relationships with Business Knowledge Associate to obtain in-depth knowledge of current procedures, campaigns, and new product offerings.
- Coordinated contact between brokers and various underwriting divisions creating new business leads and generating revenue for the company.
- Monitored all product requests for services not offered, and met or exceed all service levels and department objectives on a weekly basis.
- Supported cross selling of products.
0-5 years of experience
Lead and supervised a 24hour worldwide deployable, ten man light combat mortar section.
- Ensure the welfare, morale, discipline, and training of all assigned personnel.
- Maintained 100 percent accountability and maintenance of all team equipment throughout the rated period of three deployments valued in excess of 2,500,000 dollars with zero loss.
- Expertly developed and executed the training of horizontal angle theory class to 20 senior non commissioned officers, 40 foreign national officers, and 60 soldiers resulting in being commended by the Battalion Command Sergeant Major.
6-10 years of experience
Functioned as online support contact between Trustar Wilmington Office and System Support and Programming teams in the Principal Des Moines Office.
- Assumed responsibilities as project leader in converting process used to store information associated with incoming checks and wire transfer of funds from virtual storage access method (VSAM) file structure to DB2 databases.
- Rendered expert oversight to a team of three programmers, supporting conversion of 401(k) plans to Express Recordkeeping system.
- Effectively facilitated training classes on Customer Information Control System (CICS) and BATCH processing for new hires.
- Played a leading role in training customers on new system functions and rendered assistance to staff programmers.
- Transformed written and oral specifications into structured COBOL code for new 401(k) record keeping system.
- Designed and created over 30 new online programs for CICS applications in 401(k) billing process.
0-5 years of experience
Provided systems analysis for Medical Management, Product Management, and Marketing Departments.
- Worked with client and project team members to develop specifications of data management systems.
- Determined scientific and statistical needs for the project. Wrote specifications for new database system.
- Analyzed plan’s structured and unstructured data across different systems and platforms through various data manipulation and merging techniques to develop advanced statistical/modeling analyses.
- Conducted meetings with the business, and captured functional business and technical requirements.
0-5 years of experience
Created and maintained an Oracle derived relational database program to modify employee benefit plan updates per client requirements.
- Audited associate pension benefit plans and employment information using Excel.
- Worked with administrators to ensure accurate processing of life status changes and changes to employment status utilizing SQL.
- Maintained employee benefit data including updating internal systems using Oracle based proprietary software and Microsoft Access.
- Conducted weekly client meeting to discuss new client acquisitions and pending changes to database requirements.
- Investigated discrepancies in pension data by auditing data verification reports using Excel.
0-5 years of experience
Analyzed, audited and processed member population data using SQL and Access databases.
- Tested, tracked and monitored data for quality, integrity and trend analyst.
- Conducted and performed research for population based reporting.
- Worked effectively with clients on data specification requirement and data issues.
- Completed and achieved deliverables through production applications.
- Developed Adhoc Reports using Microsoft Access.
6-10 years of experience
Served as Security Administrator of different banking system applications.
- Supervised 2 Information Analysts.
- Prepared monthly reports.
- Developed Security Database using MS Access.
- Discussed and evaluated system security features of different applications with different programmers, system owners and bank users and finalized with Audit Committee.
0-5 years of experience
Managed communications by working with internal units to develop and enhance information kits
- Tracked and analyzed survey results to determine market needs and implement initiatives in support of strategy
- Coordinated logistics for member symposiums, trade shows and workshops
- Hosted Business & Technology forums monthly
- Managed Y2K compliance project
- Provide monthly highlights and reported to management
- Audited user database
- Managed member correspondence and acted as liaison between developers and member users to add value to products, and to develop and enhance user relationship
- Reviewed Operations and Security Bulletins, and determined accuracy of information
0-5 years of experience
Researched new cases as assigned so legal judgments could be rendered.
- Scheduled and coordinated daily meetings for the office with the General Counsel of Homeland Security.
- Provided documentation for new government security clearances for the agency.
- Researched EEOC and civil rights cases as assigned.
- Maintained and updated the agency tracking database.
- Retrieved and distributed all incoming and outgoing mail.
6-10 years of experience
Protect the security of electronic medical records to ensure that confidentiality is maintained.
- Release information to persons or agencies according to regulations.
- Main duties were to review images quality as well as ensured that each scanned document was indexed to the correct patient, encounter and document type.
- Responsible for evaluating charts for missing documentation and assigned unlinked dictation deficiencies to the appropriate physician.
- Prepped and scanned paper records to electronic folder within 24 hours after patients discharged.
- Assured all Certificates of Death were properly completed in compliance with the state regulations and hospital requirements.
- Coordinated with family, funeral Homes and state facilities regarding the transporting of the deceased.
6-10 years of experience
Provided Information Systems support for the Sara Lee Company, and provided programming and support for Telephone Company Work Force Management System.
- Handled scheduling for numerous Sara Lee batch jobs for SAP and Unix servers.
- Performed requirements analysis and gathered customer specifications for new Telephone Company payroll programs, managed the programming performed by offshore programmers, and performed testing of the finished executables.
- Performed testing of new software version updates of the Work Force Management System, and managed and assisted testing performed by offshore personnel.
- Wrote and modified many software routines to support Work Force Management payroll, employee history, and vacation tracking for Telephone Company customers.
0-5 years of experience
- Assisted with management of Department’s computer hardware inventory.
- Maintained the inventory database, worked with administrative staff to track inventory, and provided reports to assist with purchasing decisions and planning.
- Assisted System Administrator of AS-400 system, reviewing and analyzing system logs and reports, per HIPAA Security regulations. Collected and entered data into AS/400 computer or other databases.
- Managed and maintained specialized Strong Ties databases to resolve problems and provide reports as needed.
- Created research databases and worked with Analyst/Programmer as needed to define interfaces between specialized databases and Department database.
- Provided AS-400 training for Department users, as needed.
- Provided backup for other staff as needed, including Department website modifications, using Contribute Software.
0-5 years of experience
Developed Excel Spreadsheet outlining batching of labeling project timelines
- Updated Distribution Lists for Regulatory Information Management Team (RIM)
- Gathered data for over 100 markets involved in the [company name] Hosted Pilot (PHP) Project
- Project Manager for 1.3 release of Certificates and Sample Tracking (CST)
- Created PowerPoint slides to educate [company name] employees on RIM’s role within the company
0-5 years of experience
Assisted with annual external, internal audits and GL account reconciliations.
- Identified process improvements in month-end close process.
- Minimized manual transaction processing by developing new procedures utilizing PeopleSoft’s functionality.
- Provided production support and technical tasks especially for PeopleSoft General Ledger and Fixed Asset modules.
- Recommended and demonstrated new functionalities to customers.
- Provided support with setup changes, system administration, implementations, testing, user training and business process documentation.
0-5 years of experience
- Facilitated and presented briefings of up to 60 individuals on Air Force Bases.
- Fused intelligence sources into relevant briefings for presentations to Group commanders and for the tri-base area.
- Ordered and organized inventory of maps and charts necessary to various missions.
- Acted as the primary contact for squadron safety program.
- Processed data and compiled paperwork for briefings for dissemination.
Information Analyst Duties and Responsibilities
Information analysts are hired by any company that has secure data to protect, or by security firms tasked with providing services to companies that want to keep their data safe. In any work environment, the basic tasks of the information analyst are essentially the same as follows:
Test Security Systems Information analysts look for potential problems that could cause security breaches in computer systems, mobile apps, and cloud software, which requires constant testing and scanning to be sure that data remains secure.
Write Risk Reports When potential threats to computer systems are discovered, information analysts write detailed risk reports that show exactly where the problems are, proposing solutions to secure the data.
Create Security Plans Information analysts write detailed security plans designed to protect system data, offering step-by-step instructions for everyone to follow to safeguard computer systems.
Put up Firewalls Information analysts erect firewalls to guard data and protect systems from potential dangers.
Consult with and Train Staff on Systems Everyone who uses the computer system must be well-versed in security practices to protect data, which requires training and consultation from the information analyst in charge of keeping systems safe.
Analyze Logs Information analysts must monitor data logs to check for possible data breaches and find problems the moment they happen.
Stay Up-to-Date on Current Viruses The information analyst must stay up-to-date on current viruses, and be aware of new potential security threats.
Information Analyst Skills and Qualifications
In addition to computer skills, information analysts need to possess a variety of abilities to successfully complete their daily tasks. Companies hiring information analysts will look for professionals who have experience with the following:
- Communication – information analysts write a variety of detailed reports and memos regarding system security relaying complex information in a simple, readable way
- Critical thinking – information analysts look for potential problems, finding ways to solve them
- Attention to detail – analyzing data logs and looking for security dangers is time-consuming, sometimes tedious work, requiring focus and a keen attention to detail
- Creativity – not all security problems are easy to solve, and some solutions will require new programs to be written, so the ability to think creativity is a must-have for information analysts
Information Analyst Education and Training
To become an information analyst, professionals need a bachelor’s degree in computer engineering, IT, or cybersecurity. Employers also want candidates to have CISSP certification. To be eligible to take the CISSP, cyber security certification exam, candidates must have five years of full-time work experience.
Information Analyst Salary and Outlook
In 2016, the median pay rate for information security analysts was $92,600 per year, according to Bureau of Labor Statistics. Information analysts earn about $45 per hour and receive full job benefits, such as health and life insurance and paid vacation leave. Some companies offer additional perks, such as stock options and profit bonuses for keeping systems safe. In 2016, there were 100,000 jobs available in this field, with a projected job growth of 28 percent through 2026. This is much faster than the national average.
Information Analyst Helpful Resources
Stay educated on the latest security developments and threats and hone the skills needed to become an information analyst with these resources:
Association of Independent Information Professionals – This association keeps members up-to-date on the latest security threats, provides information on continuing education, and offers forums so professionals can communicate with each other.
Head First Data Analysis: A Learner’s Guide to Big Numbers, Statistics, and Good Decisions – This book provides information on how to organize and analyze data, draw conclusions, and come up with solutions for data problems.
Society of Information Risk Analysts – The SIRA offers information-sharing platforms for professionals in the risk analysis industry to provide the latest data on security threats.
Information Systems Analyst (Passbooks) – This book contains the materials information analysts need to pass the CISSP exam successfully.
Association for Information Systems – This website provides resources for information analysts to keep them informed of the latest news, conferences, and educational resources related to securing computer systems.
Information Security Analyst Career (Special Edition): The Insider’s Guide to Finding a Job at an Amazing Firm, Acing the Interview & Getting Promoted – Use this book to find out how to get and keep a job as an information analyst.
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Information Analyst
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
