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Additional Administrative Resume Samples
Team Assistant Resume Samples
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0-5 years of experience
Provided Administrative support to Senior Executives, Project Managers and Project Team Members (consisting of Engineers, Designers and Drafters).
- Verified project site requirements by bringing each project to completion increasing efficiency and accuracy to reduce redundancy.
- Created and updated high volume of time-sensitive material: document drafting (proposals, specification determination, miscellaneous reports, permitting, schematic design, Construction Document and open correspondence).
- Planned and managed wide range of administrative duties such as travel arrangements, Outlook scheduling, business correspondence and planning meetings.
- Designed and used training manual for new hires of policies and procedures for Newforma, administrative functions and regarding equipment operation.
- Actively involved with tracking of submittal packages for each project to meet deadline
0-5 years of experience
Provided comprehensive support and exceptional team coverage to the Head of Equity Syndicate, Executive Directors, and Analysts within, but not limited to, my direct team.
- Promptly answered and forwarded calls to the appropriate persons among 15-20 employees.
- Coordinated domestic and international travel arrangements for client meetings and company conferences.
- Maintained calendars, including tracking and follow-up of internal and client meetings.
0-5 years of experience
Prepared confidential correspondence, reports, contracts, memoranda and other complex documents as requested by the Executive Director.
- Acted as an advocate of the organization’s customer service mandate for patients/families, providers and staff.
- Gathered, assembled, updated and maintained contact information, forms, records, and data.
- Acted as recording secretary for committees/meetings as assigned by the Executive Director.
- Communicated and coordinated regularly with appropriate staff to complete assignments and maximize the effectiveness and efficiency of the organization.
- Requisitioned supplies and materials as needed.
- Worked closely with designated administrative/management staff in scheduling and maintaining individual business and organization calendars.
- Supported other office staff by participating in coverage of the phones and front desk.
0-5 years of experience
Started as a footwear associate and quickly moved into the Sales Leader position.
- Ensured accurate balance of operational and customer service functions.
- Greeted and assisted multiple customers throughout various departments. Consistently built relationships with customers to create future sales experiences.
- Maintained an accurate brand statement at all times through actions and decisions.
- Received multiple awards for Associate of the Month, as well as Defender of the Month.
0-5 years of experience
Manage referral process for network of 15 hospitals with up to 100+ referrals per day.
- Effectively field high volume of inbound calls from patients and support multiple employees in varying capacities.
- Contribute to software implementation projects; implemented Excelion software to enhance medical charting.
- Trained 9 employees on new insurance software to support automation efforts.
- Earned several awards and recognition for stellar performance including Uncommon Caring Spot Awards, ESpots, and Uncommon Caring Quarterly Award.
- Created process that was instrumental in resolving back log of 5 months of previous medical records.
- Recognized as Super User for Kronos, EPIC, Release of Information (ROI), and Excellian.
- Oversee coordination of paper documentation for 40 nurses with daily workload of up to 120 individual documents.
- Perform phone triage, data entry, payroll processing, and administrative functions in deadline driven environment.
0-5 years of experience
Manage referral process for network of 15 hospitals with up to 100+ referrals per day.
- Effectively field high volume of inbound calls from patients and support multiple employees in varying capacities.
- Contribute to software implementation projects; implemented Excelion software to enhance medical charting.
- Trained 9 employees on new insurance software to support automation efforts.
- Earned several awards and recognition for stellar performance including Uncommon Caring Spot Awards, ESpots, and Uncommon Caring Quarterly Award.
- Created process that was instrumental in resolving back log of 5 months of previous medical records.
- Recognized as Super User for Kronos, EPIC, Release of Information (ROI), and Excellian.
- Oversee coordination of paper documentation for 40 nurses with daily workload of up to 120 individual documents.
- Perform phone triage, data entry, payroll processing, and administrative functions in deadline driven environment.
0-5 years of experience
Supported Managing Partner, 1 Director and Infrastructure Team
- Managed various complex calendars in Outlook, coordinated & scheduled meetings with time zone changes
- Coordinated & arranged heavy international/domestic travel
- Track & produce expense reports and pay monthly invoice bills
- Set up meetings, lunches & functions for internal and external meetings
- Acted as internal & external liaison and point of contact
0-5 years of experience
Reduced overhead by taking on more responsibility with creative and administrative projects.
- Analyzed key aspects of the business to evaluate the impact to time and margin.
- Responsible for compliance audits against policies and procedures of patient charts.
- Developed the patient visit schedule to insure that all patients were seen.
- Executed fundamental workforce planning tasks.
- Received multiple commendations for Excellent Customer Service by the Owner, and by the President, while also receiving the Vision and Values Award twice in 6 months.
- Orientated new employees upon hiring regarding company policies regarding equipment, supply ordering and scheduling.
- Effectively communicated between field staff and office staff regarding patient needs, employee needs, and vendor needs.
- Managed day to day reports utilizing Microsoft Office, with emphasis on Excel utilizing pivot tables.
6-10 years of experience
Assisted workers’ compensation nurses in processing certifications and authorizations while ensuring compliance with established regulations and guidelines. Completed accompanying paperwork and expedited service requests which contributed to accelerating client’s return to work date.
- Identified issues with office equipment availability during peak periods. Recommended and initiated flexible schedules for employees which eliminated workflow interruption and maximized resource utilization.
- Provided backup coverage for colleagues during periods of absence or time off. Leveraged good judgment and flexibility to address urgent or high priority assignments ensuring seamless service to internal and external customers.
- Provided proactive follow up and expedited customer requests for authorization or certifications which enhanced time management and contributed to high levels of customer satisfaction.
- Process Improvements
6-10 years of experience
- Maintained the Operating Room through stocking, cleaning, setting up rooms, and the care of trauma patients, resulting in timeliness and increased productivity
- Adhered to proper policy and procedure resulting in the best patient environment possible
- Provided excellent patient care from beginning to end, resulting in confidence in the company
6-10 years of experience
Provide administrative support for a team of 4 Clinical staff arrange member transportation, create vouchers, plan and set up meetings
- Complete data management for clinical team
- Consistently provide high level of customer service to members, providers, & internal staff – phone contacts of up to 50 per day & front desk responsibility
- Assist & support outcomes in an efficient & cost effective manner
- Audits & analyzes PMPM (per member per month) reports
- Monitors and update monthly progress & status of annual reviews and Member Centered Plan
0-5 years of experience
Helped provide oversight and direction of disaster or emergency response and recovery for Colorado.
- Interfacing with the Federal Coordinating Office (FCO)
- Helped to establish priorities for the Chicago emergency response team.
- Assisted with food, water, clothing, and shelter for Colorado disaster stricken residents.
- Assistant with the operation of clean-up, emergency home board up, gas and electrical hazardous markings/tagging.
- Actively participated in daily meetings, conference calls with Team Leaders on how to guide new Community Emergency Response team members.
6-10 years of experience
Facilitate the delivery of high quality administrative support to Partners, Senior Managers and Directors
- Contribute to the firm’s growth strategy and create opportunities to enhance the scope of administrative support
- Demonstrate excellent client relations; provide research for business development growth
- Exercise judgment and discretion with workflows and answering or redirecting inquiries
- Primary point of contact for client facing and internal staff; provide timely deliverables to help drive success
- Create and maintain engagement financials, client billing and budget analysis reports to assist managers with engagement economics
- Track and document completion of activities to increase metrics
0-5 years of experience
Responsible for the schedules of five executives of the nation’s largest biodiesel company
- Coordinate events and meetings with industry leaders, shareholders and REG executives around the country
- Lead coordinator for REG Annual Shareholder and Analyst Day held annually
- Orchestrate REG Board of Director’s on-site and off-site meetings quarterly
- Assist in the facilitation of all REG company-wide events including the annual picnic and holiday party with ~200 people in attendance
0-5 years of experience
Schedules patients and staff under the direction of the patient care coordinator.
- Coordinates referrals to therapy, medical social work, and home health aide.
- Maintains current patient demographics and enters activity into information system.
- Maintain orders within 30 day Medicaid guidelines.
- Screens phone calls for non-clinical issues.
- Daily and weekly productivity and patient census report.
- Maintains patient charts.
0-5 years of experience
Processed time and expense submissions and generates trip reports for SALT Team member
- Assisted with extensive and complex travel arrangements and monitors firm policy and compliance policy
- Submitted direct reports’ CPE internal and external trainings; tracks and monitors credits for requirements
- Assisted with various client project code requests for billing and reporting and made adjustments as requested
- Submitted billing requests, mails invoice and files in DMS – electronic Document Management System
- Maintained an extensive filing system using PwC’s Records Management database system
- Prepared written communication (Engagement Letters and Statement of Work) for client delivery
- Coordinated events and meetings for client and staff meetings and various activities requested by Partner/Director
- Accepted, pick-up and delivered mail and notifies recipient via e-mail or instant message for further instruction
- Transcribed detailed phones messages from clients and others regarding client engagements and requests
- Served as back-up to various Tax groups and performs other related duties as requested
0-5 years of experience
Helped business prepare expense reports to track daily sales
- Prepared travel, meal, and meeting arrangements for clients
- Created, edited, and proofread business proposals / presentations
- Assisted project support with other administrative duties including filing, document preparations, and follow-ups with customers
0-5 years of experience
- Review the credit reports of the mortgage buyer along with verifying the borrower’s credit history in terms of debts and payments.
- Send notification to the borrower requesting a written explanation of late payments or bankruptcy.
- Check and verify the entire loan package as given by the lender prior to underwriter review.
- Provided an elevated customer experience to generate a loyal clientele.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
6-10 years of experience
- Conduct monthly analysis and trending of near miss and incident data and communicate to the entire Remediation Management function through a monthly report for the purposes of identifying and mediating problem areas associated with health & safety.
- Currently lead project to synchronize definitions for all of the function’s defined practices to improve clarity of roles and processes within the function.
- Conduct training sessions with an average of 30 participants for Tr@ction (BP’s safety reporting system) users in order to clarify reporting procedures and improve the quality of system inputs.
- Helped to build, and currently maintain a SharePoint site, which has streamlined our means of communication with suppliers.
- Plan and facilitate several meetings internally and in conjunction with suppliers.
- Advise on content of the function’s Reporting and Investigation Defined Practice and ensure its alignment with the Tr@ction system.
- Revised and updated a guidance document on the use of the Tr@ction system.
- Contributed to a published Sustainable Remediation Forum (SURF) white paper.
0-5 years of experience
Provided timely and effective customer service to customers.
- Provided administrative support to the clinical and management staff.
- Responsible for coordinating services between insurance companies and patients.
- Ensured that patients insurance was verified.
- Processed physicians’ orders in order to receive payments from insurance companies.
- Improved the quality of care by assisting staff with patients’ needs and concerns.
- Ordered medical supplies for patients and maintained contact with various vendors.
- Answered and screened heavy incoming phone calls.
- Processed patients referrals submitted from the health insurance companies.
0-5 years of experience
Assistant to the CFO of North America. Provide support by managing busy travel schedule, handling expense reports, maintain organization of company’s documentation
- Responsible for review of all Non-Disclosure Agreements for the North America sales force
- Support to Accounts Payable by coding and entering invoices using SAP
- Travel Administrator for North American employees by providing support for company’s travel and expense program
- Assist President of North America with special projects, including facility closures.
- Back up support to Office Assistant
6-10 years of experience
Prepare and help assimilate new employees to the team and their duties.
- Act as computer champion to prevent unnecessary escalation to the MIS.
- Shadow staff to recognize their needs and brainstorm ways for improved job performance.
- Reviewed medical and pharmacy claims for proper reimbursement.
- Compensated our local facility partners for patient room and board.
6-10 years of experience
- Processed write offs and bankruptcies
- Processed accounts that are due for disconnection or reconnection
- Compiled spreadsheet reports on daily write off balances
- Involved in quarterly meetings to discuss extra incentives for co-workers that could help boost team morale
- Coached new employees on write off/bankruptcy functions
- Coordinated quarterly team appreciation events
0-5 years of experience
Performed patient registrations
- Responsible for obtaining referral and insurance authorization approvals from health plan or primary care physician office
- Documented patient calls on electronic and medical record phone notes
- Collected payments due at the time of service and handling all billing related matters
- Handled other administrative tasks, such as ordering supplies, responding to general mail and email inquiries, creating reports, etc.
0-5 years of experience
Assistant to 8 buyers with a volume of $1.2B last year by calendar management, phone management, supplier relations, and report facilitation
- Coordinate large events, and projects
- Facilitate all Remedy Tickets and coordinate between multiple areas to ensure total customer satisfaction and product quality
- Graduated from Leadership Foundations; Service Excellence Award 1st Quarter 2014
0-5 years of experience
Support the market and Internal Firm Services (IFS) Clients across all Lines of Service with administrative tasks such as generating invoices, managing time and expenses, calendaring and scheduling, booking travel arrangements, among a variety of admin tasks
- Provide services that demonstrates the highest levels of quality, accountability, and teamwork through interacting and collaborating with colleagues, following through with every request, meeting and exceeding deadlines
- Apply business acumen and specialized technical knowledge through training opportunities, application of knowledge obtained, and sharing knowledge learned
- Accelerate development to drive quality and growth
0-5 years of experience
Works effectively with staff at all levels to support a geographically dispersed team through ongoing and robust
outreach and communication
- Handles all equipment purchases for the team
- Completes event planning for activities from planning through final payment
- Skilled in using the travel booking and expense report software
6-10 years of experience
Register and schedule patients into Epic Excellian with high accuracy rate and in a timely manner
- Manage Epic Excellian Work Queue’s resolving multiple billing issues and concerns resulting in accurate claims
- Answer incoming calls, handle questions or direct individual to correct nurse
- Scan, fax, file and handle patient documentation in accordance with HIPPA rules
- Call medical insurance companies to obtain patients benefits, eligibility and authorization for homecare visit
0-5 years of experience
Prepare charts for all referrals, admissions, and discharges for over 85 patients
- Make sure all patient records are complete and accurate in patient’s charts
- Transcribe plan of cares in system; fax, file, run daily & weekly reports
- Process Physician orders to be signed & tracked in system
- Handle all incoming calls from patients, Nurses and Therapists
- Process Nurses’ & Therapists’ Daily Visit Record Logs
- Responsible for Nurses’ & Therapists’ Payroll
- Assure that charts are complete and accurate before final claims are released to Medicare
0-5 years of experience
Responsible for entering patent data in organizations data base.
- Program Manager for medical record filing, updating, and storage.
- Plan, de-conflict, and schedule appointments for nurses assigned to the organization.
- Trained in Medical Coding.
- Responsible for billing insurance companies and book keeping for the organization.
0-5 years of experience
Assistant to the managing partner and the Litigation Department
- Conducts legal research and pulls case law and statutes using Pacer and Westlaw
- Edits and proofs pleadings for the managing partner
- Organizes and updates litigation binders for trial, coordinating hard copies and electronic copies, and updating attorneys as necessary
- Manages the calendar for four attorneys, including scheduling flights, appointments, and hotels
- Uses Webview to document the billing hours for the managing partners and three other attorneys billing hours, and pays invoices as needed
- Creates and opens case files as the firm is retained by new clients
- Fills in for the six other departments as needed: Corporate, Real Estate, Patent, Contracts, Family Law, and Bankruptcy
0-5 years of experience
- Responsible for getting the store “Grand Opening Day Ready” each day.
- Stocking and organizing aisles, overheads, and building end-caps and promotions
- Create pack-out and pack-down list to be executed
- Maintain excellent communication with team members
- Keep team motivated through leading by example.
- Maintain safe and organized areas.
- Moving freight safely from designated staging areas as necessary.
0-5 years of experience
Coordinate and manage the schedule for all nurses, physical therapists, nutritionists, and occupational therapists for their visits to patients’ homes.
- Assist patients over the phone in a customer service capacity by answering questions and processing orders for materials or equipment.
- Place orders with multiple vendors for various supplies and durable medical equipment.
- Process payroll for staff.
- Manage the intake processes for new patients entering Home Care.
0-5 years of experience
- Provided Web Accessibility training for websites, forms, data tables, and Word documents

- Created websites in accordance with Web Accessibility

- Edited/recommended changes to existing websites to be in compliance with Web Accessibility laws
- Utilized applications such as Fangs, Juicy Studios, Colour Analyzer, Feng GUI, and Web Developer to ensure accessibility
0-5 years of experience
- Established and maintained patient medical records according to regulation
- Responsible for obtaining all necessary signature from physicians, staff and others as necessary for authorizations, certification, doctor’s orders and release of information from Hospice to other parties.
- Performs secretarial duties related to screening calls and facilitating communication for clinical services
- Kept daily schedule for all team members
- Entered patient care information into data base, monitored event tracking including recertification, dates and provided back up documentation to the billing department as requested.
- Prepared agenda and attended weekly meetings.
- Ordered DME and maintained record of order and delivery dates.
- Performed other duties for clinical services manager such as routing correspondence
- Responsible for sixteen (16) c.n.a’s., created c.n.a schedule every week for executive director, clinical director, nurses, facilities and c.n.a’s
- Responsible for contracting outside agencies and ordering all medical supplies and medical equipment
0-5 years of experience
Organizes and maintains calendars, phones, email, and meetings for 7 buyers, VP of department, Director of Global and Director of Finance
- Aids buyers and directors in making travel arrangements, formatting and managing their weekly team meetings and supplier summits, power point presentations, and schedules
- Configures DSS reports
- Resolves all departmental warehouse, customer, and merchandise remedy tickets
0-5 years of experience
Provide high quality administrative support to a team of 30 Team members
- Proactively manage diary in Outlook – scheduling/coordinating internal and external meetings
- Coordinate complex international/domestic travel itineraries
- Answer phone calls, field messages, and assist with inquiries
- Process intricate expense reports while minimizing overhead costs
- Handle and maintain confidential files in accordance with the firm policies
- Organize agendas and materials for meetings
- Resolve basic technical issues
0-5 years of experience
Contact customers to schedule interviews with Loan Consultants/maintain up-to-date calendars
- Schedule Intro Calls for Loan Processors/ensure accuracy on all calendars
- Work with customers as necessary on follow-up calls regarding mortgage/appointments
- Set-up of web (paperless) applications/pull credit and run various reports
- Process government searches on customers for CAIVRS via FHA Connection
- Various reports as requested by managers
- Maintained area birthday list/created monthly PowerPoint presentation for birthdays
0-5 years of experience
Provide administrative support to Managers, Directors and Partners
- Work with various databases to perform financial transactions
- Make travel arrangements including both domestic and international
- Work on special projects for our Recruiting and Human Resource departments
- Organize events
- Run monthly reporting for our customers
- Work with a team of Assistants within the Business Support Team providing superior customer service
0-5 years of experience
- Process all potential borrower web and paper applications.
- Establish and document in ELF potential borrower credit score and MERS
- Deliver CAIVRS, GSA and LDP in ELF.
- Initialize the communication with the borrower and set appointments for the loan consultants.
- Maintain an ongoing communication with other team assistants in other regions and share duties.
0-5 years of experience
Responsible for Campus-wide event planning and management which include school spirit activities and personal development programs and seminars.
- Recruits and coordinates volunteer teams, such as UCF Street Team, and staff events.
- Manages a volunteer team of 20+ participants.
- Creating and managing event attendance via Splashthat.com and Eventbrite.com
- Serves as University Liaison to/for Regional Campus students
- Assists with Regional Campus Transfer Orientation
- Created, hosted and developed KnightClass workshops on student and personal development
- Participates as student consultant on DirectConnect to UCF Pathway Project
- Working closely with UCF professional staff in order to develop innovative and creative ways to appeal to incoming and present students. Events such as Knights Bash, Spirit Splash: Valencia Edition and Valencia UCF Fashion Showcase.
0-5 years of experience
Responsible for administrative functions that assist in the daily clinical team operations.
- Perform data entry of multiple documents, Medicare Billing/Oasis/485 Experience, scheduling, and phone triage.
- Perform Payroll functions.
- Assemble medical records.
- Maintain personnel files.
- Assist the Director of Professional Services.
0-5 years of experience
Schedules patients and staff under the direction of the Patient Care Coordinator
- Coordinates referrals to therapy, medical social work, and home health aides
- Maintains current patient information and enters activity into information system
- Tracks clinical documentation
- Screens telephone calls for non-clinical issues
0-5 years of experience
Maintained/edited customer data in computer software programs
- Provided customer assistance for an insurance sales agent on various tasks
- Maintained customer and carrier documents in imaging data base
- Backed up on Multi-line phone system
0-5 years of experience
Responsible for administrative functions that assist in the daily clinical team operations.
- Performed data entry of multiple documents, scheduling, supply tracking, and phone triage.
- Assemble medical records.
- Perform data entry of Medicare Billing/Oasis/485s
- Weekly payroll functions
0-5 years of experience
Manage and replenish office supplies
- Interview candidates and assist in new hire orientation
- Assist teams with marketing campaigns by creating presentable materials
- Utilize Microsoft Outlook for meeting planning and coordinating
- Purchase order preparation and Invoice payment
- General administrative duties
0-5 years of experience
Intake of new patients, checking for qualifications, insurance coverage
- Human Relations tracking licensing and credentials of staff
- Auditing of patient chart
- Payroll
- Scheduling of personal, i.e., therapist, nurses for patient treatments
- Filing and general office duties
0-5 years of experience
- Interview candidates and assist in new hire orientation
- Assist teams with marketing campaigns by creating presentable materials
- Utilize Microsoft Outlook for meeting planning and coordinating
- Purchase order preparation and Invoice payment
0-5 years of experience
- Manage the logistics of national meetings. Schedule conference rooms and make catering arrangements. Set up live meetings and recordings of meetings. Participate in meetings and take meeting notes.
- Provide project support. Coordinate weekly status reporting. Manage the teams issue and risk logs. Follow up on action items as reported during meetings
- Manage SharePoint team portal. Upload documents to SharePoint. Add contacts to team portal. Update calendar with all team meetings.
- Create PowerPoint presentations to communicate key findings, budget, status updates.
- Ensure that invoices from third party providers are paid.
- Manage expenses of Directors on the team.
- Book travel arrangements including flight, hotel, and cars