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Medical Secretary Resume Samples
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0-5 years of experience
Handled the complete operation of the office on the front and back end including; billing, filing, scheduling, assisted with patients concerns, writing letters, gaining authorizations for specialty medications, diagnostic testing and office visits, utilizes coding (ICD 9 & ICD 10 codes)
- Liaison between impacted departments and ensuring proper communications & practices
- Maintained excellent patient relations and developed patient rapport
- Responsible for managing the concerns for 600+ patients
- Assisted patients with attaining there medical records from outside sources, making necessary appointments with regard to the patients’ health, e.g. Ultrasound, Bone Density, MRI, lab work, called in medication to patients pharmacy (under doctors orders)
- Aided in growing the practice from 0 to 600 patients from November of 2013
0-5 years of experience
Responsible for answering multiple phone lines and handling all calls professionally and efficiently
- Registered and scheduled patient appointments for three physicians
- Collected patients’ payments, posted the daily charges, and prepared daily deposits
- Handled inbound faxes from pharmacies, insurance companies, test results, and consultation requests from other physicians.
- Retrieved and scanned all patient medical information in MEDET system
- Gathered and recorded all patient information including health insurance eligibility, referring physician, past medical information, and test results.
- Scheduled patient x-rays, CT scans, and similar procedures as directed by the attending physician
- Assisted with patient procedures when shortfall in staffing demanded
0-5 years of experience
Front office duties, phones, greeting & directing of patients (average 75/day).
- Scheduled patient appointments for high volume medical facility (5 -7 therapists).
- Handled front office duties, phones, greeting and directing of patients.
- Assembled, compiled & maintained patient records and charts.
- Verified insurance and authorization for medical treatment of patients as needed.
0-5 years of experience
Provided administrative and office support for multi-physician practice
- Scheduled, rescheduled, confirmed and canceled patient appointments
- Coordinated care with referrals to other providers and/or scheduled outside services for patients
- Reviewed past due orders and scheduled appropriately
- Preauthorized radiology/cardiac testing through appropriate insurance if required
- Created and maintained charts, filed, faxed/mailed record requested by outside offices/patients
- Maintained and processed physician electronic orders and daily schedules
6-10 years of experience
Manage and maintain surgical and clinical schedules for a medical office with 5 doctors; the office deals with 80+ patients daily.
- Verify customer insurance benefits and handle pre-certification procedures to ensure patient insurance covers the medical procedure.
- Accountable for collecting, posting, and managing account payments and charges for office visits, procedures, and labs; prepared and balanced daily financial records and registers and submitted all forms and deposits to the accounting department.
- Process doctors’ credentialing applications to satisfy the requirements of various hospitals and insurance companies.
- Created, maintained, and updated files maintaining a calendar for all active cases, monitoring and tracking filing dates; prepared all invoices accepting payments from clients as needed.
- Assist customers with their issues, resolution of bills problems, and handled irate customers in a manner consistent with company policy.
- Supervised the administration of medical records, including preparation of all required forms, posting of posters, and privacy rules and practices.
- Consistently demonstrated record of assertive and diligent efforts to meet/exceed business objectives while maintaining high customer service quality ratings.
0-5 years of experience
Promoted within six months of employment
- Checked patients in and out for their appointments.
- Verified insurances and referrals and scheduled appointments
- Obtain authorizations for MRI and CAT scans.
- Answered multiple phone lines, Scanned documents, Xerox copies, faxed reports and sent emails
- Collected co-pays and prior balances.
- Maintained Medical records within EMR, Epic, Medical Manager, Chart logic and NYU E-Mail.
0-5 years of experience
Maintained patient appointment calendars, scheduled appointments, screened phone calls, prepared routine correspondence via Word documents
- Assisted with patient care by answering and carefully screening phone calls to determine patient needs, setting up appointments for all laboratory tests, x-rays, CAT scans blood tests, etc.
- Obtained and maintained patient insurance information. Obtained prior authorization from insurance companies and verify eligibility for services of rendered or received
- Registered all private patients into the medical billing and record software system
- Printed super bill and presented to the patient at the conclusion of each visits
- Entered the initial charge using the CPT codes. Collected any cash payment from time of services and present to supervisor for deposit
0-5 years of experience
Answered multiple telephone lines, and recorded and delivered messages in timely fashion.
- Received and greeted patients as well as internal and external parties in courteous and professional manner.
- Prepared and organized patient charts and updated with specialist correspondence.
- Provided patients with confirmations and courtesy reminder call.
- Assists patients on and off therapy benches.
- Maintains cleanliness of office.
6-10 years of experience
Managed all accounts receivable, payable and medical billing problems
- Entered all payments in account receivable log and balance at the end of each day
- Set up patient charts and updated existing patient records
- Assisted with account collections by phone and mail
- Compiled insurance data and determined co portions and deductibles
- Recorded medical charts, reports, or correspondence, using typewriter or personal computer
- Transmit correspondence or medical records by mail, e-mail
0-5 years of experience
Filed and prepared charts for patient consult, insurance verification.
- Confirmed and scheduled appointments and collected payments from patients.
- Performed vitals, drew blood, performed EKG’s, various lab tests, and injections.
- Recorded patients’ family history, present illness, vital signs and documented patients’ allergies.
- Translated and ordered prescriptions for patients.
- Prepared patients for examinations. Explained medical procedures to patients, followed-up.
- Assisted the doctor in educating patients about medications, examinations and procedures.
- Handled incoming, outgoing mail and inventory of office supplies.
0-5 years of experience
Answered telephones and routed messages to appropriate staff
- Scheduled and confirmed patient diagnostic appointments or medical consultations
- Greeted and interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms
- Retrieved and transmitted patient medical records for physicians or other medical personnel
- Planned, developed, maintained, or operated a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information
- Trained medical records staff
6-10 years of experience
Supported several doctors over seven year period including Pulmonologist, Rheumatologist, Internal Medicine, Bariatrics, and Family Medicine
- Greeted patients, answered multi-line phones, patient check-in and check-out, verified insurances, referrals, co-payments
- Proficient in electronic medical records, Athena, Emdeon, Revs, Microsoft Word
- Nominated for and won Employee of the Month
10+ years of experience
Performed all office duties including: answering multiline telephones, copying, faxing and filing
- Scheduled and confirmed patient appointments including referrals to other Physicians and inpatient/outpatient medical procedures
- Confirmed patient personal and insurance information
- Obtained insurance pre- authorizations from insurance companies
- Handled and labeled collected specimens
6-10 years of experience
Managed a medical front desk in areas of scheduling, billing, medical and insurance records management, including major carriers and Medicare.
- Maintained open lines of communication between patients, physician,
- Scheduled patients’ medical screenings, procedures and following up appointments for results.
- Systematically increased office organization by developing more efficient
- Responded to triage calls from patients to physicians.
0-5 years of experience
- Greeted and confirmed patient appointments
- Provided information regarding new doctors and patient programs
- Scheduled appointments for patients and assisted in referral requests
- Processed prescription requests in a timely manner
- Resolved patient concerns and ensured that walk-in patients are properly triaged
0-5 years of experience
- Greeted visitors, ascertained purpose of visit and directed to appropriate staff
- Verified patient insurance information, collected appropriate co-pays and/or balances due
- Balanced all payments at the day end.
- Scheduled and confirmed patient appointments.
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[Medical Secretary]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
