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Retail Sales Executive Resume Samples
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0-5 years of experience
Ranked 1st in 2007 with 172 retail units sold; and 2nd in gross revenue at $539,000.
- Increased sales by 23% in 2008, and finished 1st overall with 211 total units.
- Achieved yearly revenue increase in 2008 by 6% at $571,000.
- Prospected and followed up with clients to reach monthly sales goals.
0-5 years of experience
As a Sales Executive I had an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell products along with additional finance options.
- Take Customers through the 5 step Sales process, and guide them in the right direction when investing in the right type of product for the future.
- Demonstrates a high level of knowledge of products, services and procedures in assigned area and nearby departments.
- Acquired all financial data from client. Also performed credit analysis with consumer to find the right type of financing for the bank, and consumer.
0-5 years of experience
Represented [company name] to local retailers.
- Established a reputation for repairing damaged customer relationships.
- Fostered internal and external customer service through integration of production knowledge, adherence to deadlines, and personal attention to detail.
- Designed, edited, and proofread all special sections, i.e. bridal planner, automotive news section, Christmas planner, etc.
- Created speculative layouts that increased ad sales.
- Excelled in a deadline-oriented environment.
0-5 years of experience
Drove sales of telecommunication services such as mobile phone contracts, broadband, fixed line and TV products
- Reached and exceeded individual sales targets every month on each KPI by over 150% e.g. sold 22 fixed line products when the target for that KPI was 12
- Kept up to date with all newly released products & devices while learning to simplify complex technical information for clients
- Dealt with difficult customer complaints by clarifying the complaint, determining the cause of the problem & selected and explained the best solution to the problem
- Worked as part of a team in an extremely fast paced environment contributing to an overall store target
0-5 years of experience
Maintained current and new client relationships across the Retail vertical by creating strategic plans and partnering with clients to create strategic growth and customer focused marketing plans and initiatives to build their customer databases and marketing management capabilities for better customer retention and return on investment.
- Lead a team that consisted of retail sales representatives, technical representatives, legal representatives and customer representatives.
- Successfully established and managed new customer relationships through regular conference calls, face-to-face meetings, and electronic correspondence.
- Developed and explained business cases as well as white papers for customers, internal informational sessions and mentored sales trainee program.
- Lead and actively participated in recruitment and interview processes for new sales executives across the United States.
- Client list included: Wal-Mart/Sam’s Club, Eye Care Centers of America, MindWare, Jockey International, HEB, and Macy’s
- Collaborated with Acxiom’s Legal team to verify product compliance and privacy restrictions were in place and up to date with current laws and regulations.
10+ years of experience
Small Business SME – worked with team to deliver product knowledge, support and assist with getting them Small Business Certified; pulling daily reports to ensure team on track to hit 100%
- Account analysis and knowledge of all current pricing promotions to find ways to grow the business by offering new products and services
- Core support for different billing systems and other main programs to help peers ensure a good customer experience and accountability
- Ability to multi task between peers, customers and projects given to me and meet all deadlines
- Year end review 2012: hit 120%+ of goal on all 6 metrics (upgrades, new activations, accessories, features, customer feedback score, wired opps)
- Maintained fluency on multiple operating systems that are constantly being updated
0-5 years of experience
Maintained a computerised customer and prospect database.
- Planned and carried out marketing activities to agreed budgets, sales volumes, values, product mix and timescales.
- Reached forecasted target each month, as well as doubled my target in November 2011 by generating R240, 000 when my target was set at R119,000.
- Developed ideas and created offers for supplements and features.
- Responded to and followed up sales enquiries by post, telephone, and personal visits.
- Maintained and developed existing and new customers through planned individual support.
- Liaised with Editorial department for Advertorial and attended client functions necessary to perform duties and aid business and organisational development.
0-5 years of experience
- Achieved top 50 Sales Associates nationally.
- Developed sales by face-to-face interactions through walk-ins, mall kiosks, and special events.
- Trained and coached new associates.
- Routinely transformed complaints into sales, often when the customer’s visit was to cancel their service.
- Top retention rate of all salespeople in our region.
0-5 years of experience
Created leads and sales by face-to-face interactions through walk-ins, mall kiosks, and special events.
- Successfully operated in a complex sales matrix.
- Assisted with the coaching and training of new associates.
- Routinely transformed complaints to sales.
- Achieved top sales honors.
- Top retention rate of all salespeople.
- Created weekly employee schedule for multiple locations.
- Conducted daily point-of-sale batches and balancing of all cash drawers.
0-5 years of experience
Part of a 9 person sales team, noted as Sr. Salesperson
- Initiate cold calls and follow-up visits to retail outlets throughout the Stuarts Draft, Harrisonburg, Staunton and Waynesboro area
- Assisted advertisers with budgets, ad layouts, advertising campaigns
- Organized detailed record keeping
- Successfully increased advertising over a 4-year period through out the Harrisonburg area
- Participated on Strategic Planning committee, and Safety Committee
0-5 years of experience
- Oversaw the daily operations – sales department, customer service, managed inventory and inspection of new products
- Substantially improved the technical knowledge of the employees by conducting regular training sessions on the existing and new products, which ensured the customers could buy products without the help of a technical support
- Worked with the Marketing department to explore new areas and added 20% of untouched business areas which eventually increased the firm’s market base in addition to an increase in the volume of sales
- Setup an after – sales service department to improve the customer experience by providing a strong customer service
0-5 years of experience
Responsible for cultivating new and existing residential and commercial business customers.
- Maintained a rolling average of 108% of plan for 24 months.
- Played instrumental role in making the Brandon store number one in the nation in 2000 and 2001 with over one million in sales both years.
- Instrumental in motivating co-workers to continue their education through the [company name] tuition assistance program.
- Maintained 100% customer satisfaction as reported by Pell City for 6 consecutive months
- Internet Specialist for the Brandon Store.
6-10 years of experience
Sells classified and retail advertising (print and online) to contract and transient advertisers. Generates new business/revenue through inbound, outbound, and business to business calls. Serves as Inside Classified Manager as required, overseeing a staff of 11. Trains and develops staff and implements initiatives to increase sales. Coordinates and sells themed banner pages/sections. Participates in the hiring of new salespeople. Fills in as obituary writer as required. Maintains a high level of customer service and satisfaction.
- Increased online upsells 65%.
- Increased real estate ads 117%.
- Increased auction ads 145% generating more than $150,000 in revenue.
- Increased Business/Service Directory ads generating more than $50,000 in revenue.
0-5 years of experience
- Conducted B2B, inbound, and outbound calls for Sales
- Recognized for being the top sales representative in department on two separate occasions
- Trained new employees
0-5 years of experience
- Generated an average of $30,000 in monthly sales revenue.
- Consistently exceeded a number of weekly, and monthly sales quotas.
- Created an interactive store experience to gain customer confidence and generate sales.
- Maximized customer experience by addressing and prioritizing
- Maximize sales by creating consumer needs for additional products and accessories.
- Nominated employee of the month for having highest volume of sales in the district.
- Held responsible for making sure store marketing change outs were
0-5 years of experience
Promoted from Retail Sales Executive to Store Manager and later to District Manager
- Sold a complete line of wireless equipment and services
- Established new business through cold calling and telemarketing
- Responsible for hiring new employees
- Trained new employees in policies, procedures and sales techniques
- Monitored and managed store inventory
0-5 years of experience
- Maintained strong relationships with external customers. Basingstoke, UK
- Led sales and advertising efforts to increase company profits.
- Demonstrated superior leadership and sales abilities by fulfilling sales quotas reliably.
0-5 years of experience
Developed new business opportunities to place and position products to grow North American sales revenue.
- Presented potential customers a comprehensive overview of the organization’s structure, services, products and values.
- Supported packaging design/development for all product assortments in all sales channels.
- Participate in the development and implementation of account’s financial support program, business building program and support Customer Logistics Manager on supply chain programs.
6-10 years of experience
- Developed, organized, and promoted Back Alive Products in retail marker to jobbers, distributers, beauty supply houses and other retail wholesale outlets in NC and SC
- Displayed P.O.S. material for promotions, recruited and trained CSR for in store promotions
- Set up product knowledge classes for employees of my accounts and worked trade shows.
- Attained sales quotas, maintained contracts with established customers, and penetrated the market for sales and distribution of Back Alive Products to new accounts
0-5 years of experience
Improved to facilitate sales with customers and accounts/B2B
- Inbound and outbound calls
- Prospect for new accounts
- Exceeded month-to-month sales
- Reconciled complaints and maintained client relationship
0-5 years of experience
Responsible for overseeing the delivery of products and services to our customers.
- Managed a sales territory and analyzed customer’s preferences in order to determine sales potential and increase profits.
- Responsible for training of customers and provide feedback on how they may manage their document
- Examine sales reports to interpret what products will sell the best and what inventory is required.
6-10 years of experience
Promoted and sold cosmetics
- Acted as a make-up artist and sold to customers in stores and salons
- Created and coordinated new and special promotional events
- Trained employees on products and marketing techniques
0-5 years of experience
- Recruited third-party companies including Win Retails Sales, Synergy Sales, Round up Marketing, Credico and Platinum Advertising to varied retail stores exceeding sales quota by over 100% for one year
- Established a professional training manual for third party staff to enhance the company’s on-boarding process
- Hired and trained representatives for Comcast’s back-to-school summer program
- Developed weekly reports and performance reviews providing analysis and feedback to the company’s senior manager in the Florida region and third party companies
- Spearheaded the development of financial reports that aided in business decision-making processes.
- Increased sales to three times that of the third party company’s previous revenue over a 3 month period
- Evaluated customer complaints and effectively problem solve to optimize customer relationship and generate sales
0-5 years of experience
- Led Customer Experience with 92% satisfaction rating for 2010, 96% in 2011, and 94.5% in 2012
- Acted as Subject Matter Expert in multiple areas including COR Metrics, Customer Experience and Small Business
- Nominated as one of eight people to AT&T Retail Sales Consultant Development Program
- ATT Summit Contender- #12 2011 final rankings. Multiple Quarterly Winner
- Provided leadership in store when manager was not present by managing day to day operations and sale expectations
- Strong B2B presence through finding and maintaining leads with highest expectations of customer service
0-5 years of experience
- Managed & renewed existing customers and activated new customers.
- Consistently exceeded outstanding customer service.
- Assisted with billing issues
0-5 years of experience
- Scheduled and met with perspective customers to build relationships as well as present pricing for processing and equipment.
- Maintained professional phone skills and customer relations under highly pressured and sensitive situations.
- Updated bank partners regularly by conducting monthly manager meetings.
- Maintained referral relationships to expand business growth.
0-5 years of experience
Responsible for the Entire Sales and Service Production/Profit and Loss of the Branch
- Manage and Coach all Branch Employees on Sales and Systems Daily
- Train New Branch Employees on Sales and Systems (Legacy, TSYS2, NACAR & ALNOVA)
- Outside Sales Rep – Visiting Prospect Business Owners Selling Business & Personal Products
- Specialize in Cultivating Relationships with Professional Customers thru Exceptional Service
- Top 3 Branch out of 28 in the District in Sales Performance for 2nd Quarter 2015
0-5 years of experience
- Performed direct customer contact as telemarketer.
- Provided Customer Service to all clients.
- Heavy interaction with various credit companies to do background checks.
- Selected among peers/management as “Employee of the Month”.
0-5 years of experience
- Answered customer’s questions and addressed problems and complaints in person and via phone.
- Helped customers select products that best fit their personal needs.
- Ensure visually appealing and effective displays for the products.
- Educated customers on product and service offerings.
- Computed sales prices, total purchases and processed payments.
- Knowledgeable of current promotions, policies regarding payment and exchanges, and security practices.
- Operated a cash register to process cash, check, and credit card transactions.
0-5 years of experience
- Assume to MidValley Mega Shopping Center and Lot10 Shopping Mall.
- Manage the weekly and monthly sales reports from salespersons.
- Planing the promotion for value customer.
- Person in charge for retails sales.
- Assist to customers at respective field trip during promotion period.
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Retail Sales Executive
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
