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How to Format a Senior Business Analyst Resume
Stand out from other job candidates by choosing a robust resume format appropriate for your skills and experience.
Here, we will discuss the resume formats that will get you hired. For seasoned candidates working in the industry for 10+ years, the chronological resume highlights your work history, while the functional resume is best for entry-level candidates with less than three years of experience.
Let’s break down how you can structure your resume using the correct resume format according to your career level.
Chronological Resume
- 18 years in the workforce
- 11 years at this job
- BA English
- MBA Business Administration
Work Experience
Senior Business Analyst, Hilton
March 2012 – Present, Addison, TX
- Promoted to a senior business analyst for exceeding expectations; ranked among the top 10% for bonuses paid in the current review year.
- Oversees modules of a major global project that helped to reduce regulatory compliance violations by $2 million within the first operational quarter.
- Recognized by VPs for exceptional contributions to a critical $62 million project; third-party audit deemed the project most efficient in the company nationwide.
Functional Resume
- 3 years in workforce
- 1 year at this job
- BS Marketing Management
Professional Skills
Statistics
- Interprets custom data into easily understandable reports for 400 clients.
- Revises business performance metrics in collaboration with IT, which increases transparency on sales key factors.
- Analyzes unstructured data to build customer behavior models.
Problem-Solving
- Automates regulatory filing notifications for the international compliance team, producing significant time savings for the group.
- Assists in resolving complex compliance issues, positioning the company to remain in a foreign market.
Senior Business Analyst Resume Samples
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0-5 years of experience
Worked in Technology Architecture and Strategy team as a BA and Project manager.
- Worked on projects such as Identity and Access Management (IAM) and Self-service Password Reset project that led to 30% improved user productivity, reduced calls to help desk and 40% ROI.
- Worked with vendor management organization (VMO) for alternative analysis of products.
- Worked on senior executive presentations to receive funding for projects.
- Worked with PMO team in defining project delivery methodology and templates.
- Facilitated project status meetings and provided weekly status reports to all stakeholders.
0-5 years of experience
Identified accounts at risk for the total of $3.5 million book of business and developed new strategies,
resulting in 2% revenue increase in 6 months
- Enhanced business data visualization for the weekly Directors’ presentations
- Interpret custom data into easily understandable reports for total of 400 clients
- Revised business performance metrics in collaboration with IT, which increased transparency on sales key factors
- Analyzed unstructured data to build customers behavior models
6-10 years of experience
Project manage aspects of the testing, development, and execution of electronic applications (used by 50 compliance analysts, portfolio managers, and traders) designed to minimize regulatory and financial risks and optimize efficiency. Ensure team compliance with SEC guidelines, international regulators, and internal policies. Collaborate with IT support. Author test scripts, project plans, and case studies. Achievements:
- Promoted to senior business analyst for exceeding expectations: chosen as 1 of 5 associates, out of 70, for promotion in review period; ranked among top 10% for bonuses paid in current review year
- Oversaw modules of major global project that helped to reduce regulatory compliance violations by $2M within first operational quarter
- Recognized by VPs for exceptional contributions to critical, $62M project; third-party audit deemed project most efficient in company, nationwide
- Automated (through spreadsheets) regulatory filing notifications for international compliance team, producing significant time savings for group
- Assisted in resolving complex compliance issue, positioning company to remain in a foreign market
- Selected to present to and train multiple groups on technical applications
0-5 years of experience
Assisted in the transition from Periphonics Interactive Voice Response (IVR) system to an internal IVR system, 2 Way-Connect.
- Implemented new projects on the 2 Way-Connect platform.
- Oversaw maintenance projects on the Periphonics platform.
- Responsible for standardizing 2 Way-Connect documentation before the Voice Services Team trained on the new platform.
- Designed a full-color informative brochure for external customer use, detailing the 2 Way-Connect features and use instructions.
0-5 years of experience
Senior Business Analyst with responsibility to lead projects and provide analytical results for Financial and Inventory related projects.
- Led project teams, internal and external, to achieve project defined milestones and deliverables.
- Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams.
- Translated business user concepts and ideas into comprehensive business requirements and design documents.
- Created project plans in accordance with project management framework standards and procedures. Identified ongoing issues and gaps within project plans, in order to eliminate implementation issues.
- Planned, facilitated and reported on quality assurance testing efforts.
- Worked on transforming a Unisys based to a homegrown GUI based financial project, with $1.5 million budget.
0-5 years of experience
Ms. Cole was responsible for evaluating and assessing proposals generated to solve complex operational issues for external clients. She had the opportunity to hone her project and client relationship management skills in a series of consulting engagements that involved client financial management and logistics systems. She served as the senior analyst, supervising junior staff. In a hands-on role, she worked in concert with client finance and accounting team members on assessments and evaluations in preparation for generation and presentation of proposals to solve complex operational issues. She was responsible for managing vendor relationships involving the procurement of fixed assets, and was instrumental in driving successful bid awards and executing projects involving new concepts. Other accomplishments included:
- Served as project lead on major outsourcing engagements that included managing vendor relationships, supervising junior staff and driving successful bid awards.
- Led a team of professionals responsible for implementing an automated time and expense reporting system that involved over 300 onsite and 100 offsite personnel working across 6 locations.
- Managed the budget and schedule for a project to recruit, hire and train 250 employees in 6 locations.
- Coordinated engagement progress “actual to forecast” profits.
- Consistently drove process improvement through the development of new strategies.
- Singled out for maintaining 100% compliance with tracking, reporting and expense auditing obligations (against an average engagement compliance of 65-70%).
- Generated recommendations to improve the financial model that led directly to a bid award. Developed and implemented an interim solution that increased both functionality and usability of existing financial model.
6-10 years of experience
Worked collaboratively with Business Process Owners, Development, Business Architecture and Data Migration teams, and Operations management and staff to analyze and document business requirements, document and communicate functional specifications, and deliver screen prototypes, report prototypes, and working business functionality for an enterprise-wide consolidation of three legacy systems.
- Developed comprehensive, system-wide Data Dictionary identifying data elements and defining data attributes for 4200+ data elements.
- Wrote Functional and UAT test plans and performed detailed testing on eight application developments and implementations, a major hardware upgrade, and a major consolidation of three legacy systems.
- Responsible for leading testing efforts, ensuring that issues are identified, tracked, reported on, and resolved in a timely manner
- Performed Preliminary Requirements development and review on nine requested projects for purposes of sizing level of effort and prioritizing projects.
10+ years of experience
Accountable for the Property & Casualty Insurance duties. Provide analysis, development & maintenance of ISO Regulatory and Client-Specific Rates & Forms in fifty States for Multi-Lines of Business.
- Analyzed & managed business requirements process
- Created & developed functional & non-functional requirements for the full policy lifecycle automated rating & issuance systems
- Full issuance & maintenance support of Rates, Forms & Rules changes for 50 States; over 40 clients
- Rates/Forms rating, troubleshooting & testing in all platforms: DOS, Windows, Internet, .NET, NGA & Policy Web-Based.
0-5 years of experience
Managed multiple projects involving lines of business within commercial and retail banking to improve financial reporting. Role included implementing processes using financial systems to reduce time taken to report fee income, loans and deposits to executives and line managers
- Wrote SQL queries to extract data and in conjunction programming in R, performed analysis
- Applied advanced Excel modeling and data analysis techniques to transform detailed transactional source data into financial reports for executive presentation
- Designed process documentation on the project consistent with internal audit requirements
- Successful implementation enabled financial reporting team to present result to line managers 2 hours instead of 3 days after book close
0-5 years of experience
Responsible for consolidating the annual budget, monthly forecasting and fiscal close results for the Company
- Prepared and analyzed monthly and quarterly financial statements, and reports, including compilation and analysis of data to be included in monthly BOD communications
- Presented the President and CFO with consolidated forecast analysis and expense trending
- Assisted in the development and training of a new forecasting system for field managers
- Developed reports to compare budget and actual results for use by business managers in the field
- Interacted and supported all aspects of the external audit as well as mitigated findings in a timely manner
- Worked closely with IT department and external consultants to develop and support financial reporting and analysis requirements
0-5 years of experience
Spearheaded the design and implementation of an informal strategic marketing plan that reached 1 million people and attained an additional $30,000 in free publicity within the first month of execution
- Managed a team of fourteen analysts; delegated tasks as new contracts arrived
- General management duties including daily operations; employee time sheets, shift reports
- Established database of funding sources and developed methodology for ranking system
0-5 years of experience
Collaborated in the development of a Forecasting Model in order to effectively manage and schedule resources
- Managed the Product Development Pipeline for three products of ETS
- Produced and analyzed surveys, developed process maps to improve processes, reviewed plans, conducted audits, coordinated inter-departmental activities with operations, finance, engineering, planning, human resources and research and development to effect operational efficiency and ensure consistency with the organization’s long-term plan.
- Executed Activity Based Costing and Cost-Benefit Analysis for different projects
- Performed Data Analysis to gather customer insight and presented findings to upper management through business reports produced via Cognos 8 Business Intelligence and SharePoint Report Builder
- Designed a Scorecard to inform upper management on the state of different information system efforts
- Collated information to develop business requirement for our products and launched a problem reporting template in our SharePoint site
- Negotiated with Third Party Logistics on delivering on their commitments
0-5 years of experience
Senior business analyst for a leading provider of health information services to consumers,
physicians, healthcare professionals, employers and health plans.
- Managed implementation of complex solutions for Fortune 500 companies in healthcare and wellness services.
- Developed process documents to effectively manage the identification of requirements between the client and the development teams thus getting information to development faster and with fewer errors.
- Designed and implemented best practice solutions to match WebMD health and wellness tools with client goals, while keeping the end user experience as a top priority.
- Facilitated client sessions from requirements gathering through UAT. Created documentation utilized during training and in support of decisions made.
- Co-presented to a team of over 70 on Motivational Interviewing techniques as applied in client facing communications.
0-5 years of experience
Prepared and wrote Functional Requirements for the Product Control Data Warehouse project for Interest Rate Swaps and Credit Default Swaps
- Lead the IBIS Elimination project which was implemented from front to back for Futures and Options
- Wrote Business Requirements and test cases for IBIS Elimination conversion into the sub ledger.
- Supported Product Control and Financial Accounting with P&L breaks and system related issues with the sub-ledger for various OTC Derivatives and Listed Derivatives
- Retrieved and analyzed data from Opera V3 to facilitate Product Control and Financial Accounting with system issues and enhancements.
- Followed SDLC project methodology
0-5 years of experience
Created various financial models to accurately forecast revenue and expense
- Established model and process to forecast potential revenue utilizing multiple regression on multiple data sources for home natural gas usage
- Automated various reports that increased accuracy while decreasing reporting time
- Worked with team to successfully negotiate labor union contract that held wages to levels below Consumer Price Index
- Identified, pursued and implemented cost savings efforts that saved over $200,000 in expense (more than $60,000 ongoing)
0-5 years of experience
Planning, organizing, managing and teaching master data and product design of the ESP system to the office personnel and management team
- Documenting, defining business requirements and specifications for development
- Developed documentation for training along with team members that is also provided to the end users
- Partnered with the business to ensure short and long term business needs are addressed and met
- Built system and process roadmaps to ensure realization and standardization of business requirements
- Trained end users using web based training through Global Crossing Communications
0-5 years of experience
Provided budgeting, forecasting, financial analysis, reporting and financial process development to Vice President and Region Managers of global operational division with average portfolio of $4B.
- Developed financial models and processes to facilitate reporting for seven line units, including domestic and international, and presented results to Senior Management.
- Participated in Six Sigma projects as needed.
- Provided financial model development, financial analysis, and decision support for global projects and initiatives.
0-5 years of experience
Senior Business Analyst & Project Manager of a multi-hundred million dollar real estate investment firm
- Created a company-wide data tracking system from scratch (Excel, SQL & Tableau based)
- Trained and implemented system to over 150 employees firm-wide, which would drive their workflow, project tracking and data collection on a daily basis
- Managed project workflow and optimized operational workflow by increasing efficiency
- Analyzed target markets and KPIs to drive decisions of Acquisitions Team
- Synchronized data to Tableau in order to build real-time dashboards for Executives and Department Heads
- Created and presented reports to investors that analyzed past performance, projected future profitability and determined target markets, based on the data we collected and current macroeconomic research
0-5 years of experience
Lead Requirement Analyst for $6 million dollar project, impacting 30 internal domains and external vendor portals. Contributed to project vision and overseeing all requirements gathering.
- Organized and lead requirements gathering workshop series, tracked and resolved issues.
- Functioned as hands-on BA for 4 domains. Created all screen and report mockups for Business Intelligence Group, enhanced data warehouse architecture and specified vendor functional enhancements.
- Working with Technology on design, performed data analysis, resolved data issues, recommended system enhancements.
- Liaison between business leaders and the technology community, capturing business requirements for large mutual funds omnibus project, impacting 8 major financial and technical domains; personally responsible for four.
- Scheduled meetings and conducted national webinar requirements gathering workshops with VPs and other senior managers.
- Collaborated with enterprise and domain technical architects, other technology staff and QA to establish initial architecture, testing plan and to manage risk.
- Contributed to BA maturity model and Business Analysis Community
0-5 years of experience
Implemented an investments accounting software (TPG Trader) for a fixed income portfolio through Rapid Application Development (RAD) development style using standard SDLC waterfall approach with components of Six Sigma
- Analyzed securities for changes in Net Present Value (NPV) & Internal Rate of Return (IRR) of cash flows to identify EITF 99-20 candidates (Intex, Derivative Solutions, PolyPath)
- Extracted data from TPG (The Portfolio Genius) using ODBC connections to lead data validation efforts on specific populations of securities using Bloomberg Excel interface
- Performed a financial impact analysis of FAS 91 based cash flows created from Intex and Bloomberg
- Trained users on system functionality and process execution
10+ years of experience
Provided analytical support to global business team relating to profitability and working capital management.
- Developed early warning process highlighting current month sales, plant production and SG&A trends. Information communicated to business team for setting monthly expectations.
- Presented monthly financial results at global staff meeting. PowerPoint slides included variance analysis, trends, explanations and full year forecast.
- Developed Excel models with input from sales and manufacturing analyzing feasibility of new capital requests. Capital requests ranged from $1 million to $25million.
0-5 years of experience
Sole business analyst for a purchasing and estimating .net application, designed for vendor retrieval of purchase orders, schedules, bids/quotes and payment information.
- Supported and trained 65 divisions and all vendors, built an excellent rapport with division administrators resulting in better communications.
- Supported day-to-day operations including sales and training support, and all documentation for the application including testing all bug fixes, enhancements and release changes, and identified when additional regression testing is needed.
- Implemented two major releases to prepare application for SAP implementation. These releases included requirements, testing and post implementation support.
- Updated knowledgebase documentation in supported application with current rules and functionality.
0-5 years of experience
Worked as a Project Manager to provide appropriate Technical and Business acumen to Medical Practitioners to enable them at improving their processes and thus grow their business. I handled projects focusing on IT/Operations Automation and Information and Database Security.
- Gathered client requirements through Requirement Gathering Sessions and documented them
- Conducted regular meetings ensuring Project Tracking and control during the Execution Phase
- Worked to Architects to use Microsoft Access Database and Structured Query Language (SQL) and update the existing database used by doctors to enter their regular practice schedules and patient details
- Worked with Developers to enable features in the existing application which could enable medical practitioners and to enter data regarding the patient, drugs as well as other details related to the treatment provided to the patient
- Ensured proper reporting was maintained using the application and thus provided timely reports to the practices to help them understand and work on the most frequent issues that resulted in low success rates with patients
- Created Test Plans and scripts for the Quality Assurance and User Acceptance Testing
0-5 years of experience
Identified process improvements and streamlined departmental processes to reduce operating costs
- Analyzed operational processes to determine both internal and external end user impacts
- Consulted with external clients to define requirements and implemented new business platforms
- Directed division wide training for corporate end to end processes and procedures
- Developed and presented business improvements to external business partners
- Coached and mentored employees on department processes and procedures
0-5 years of experience
Successfully co-led end to end business analysis for large software replacement projects-from vendor selection, requirements gathering, design, implementation and quality control.
- Selected vendor for workforce management solution replacement at Target by co-leading RFI (Request for information), RFP (Request for proposals) process
- Rolled out Kronos workforce management system chain wide to 1800 Target stores, 34 distribution centers and headquarter locations in a multiyear initiative that would bring $33M of labor productivity savings annually
- Led and gathered well planned and defined requirements for multiple modules including forecasting and scheduling functions of workforce management resulting in development of clear designs for technical development
- Developed and led an efficient change control process to prioritize critical changes to system to support business needs resulting in 50 % less time required to manage change request than existing process
- Instituted a very well defined Control Plan with key productivity metrics working with cross functional business and technology teams to track success of project
- Currently leading strategic initiative to determine Target’s workforce management roadmap and prioritizing appropriate technology solutions to support them.
- Currently leading Target’s quarterly business reviews with Kronos to analyze and improve vendor performance and partnership. Influenced Kronos product team to reduce Target’s customization footprint by 15%
- Designed an efficient product gap management process with Kronos to communicate, prioritize and get disposition on key gaps from the product team.
0-5 years of experience
Developed enterprise business architecture that accommodated current and emerging technologies as per the task outlined in the Statement of Work.
- Utilized enterprise business architecture artifacts (As-Is process models, Concept of Operations, Analysis of Alternatives) to understand current business processes and analyze the options for providing necessary functionality to promote operational improvements, cost savings, reduced task redundancy in future service-oriented environment.
- Provided Enterprise Business Management Services that developed a business operating model, requirements analysis and management and Integrated Product Team (IPT) facilitation.
- Incorporated BPMN 2.0 in business analysis.
- Identified, elicited and documented the functional and system requirements of the current project as per the objectives outlined in the project’s Statement of Work.
- Participated and conducted Joint Application Development (JAD) sessions with stakeholders to resolve cross-user group issues.
- Successfully delivered the monthly iterations of the Functional Requirements document to the client complete and on time as per the project schedule.
- Managed the project schedule and timelines for the deliverables.
- Received Citizant Team award for supporting the DHS agency’s Technology Infrastructure Modernization program and for our team’s efforts towards the completion of the DHS Acquisition Process through Acquisition Decision Event (ADE) 2B.
0-5 years of experience
- Responsible for directing industry focus of sales activity through macroeconomic and comprehensive supply chain analysis
- Developed current strategic plan for Realization as part of senior executive team
- Restructured business development campaign format, resulting in integrated execution that drove qualified lead generation
- Developed strategic plan and negotiated contracts for Project Flow, a major project management industry conference,
0-5 years of experience
Identifying business requirements and assisting in the development of the SAP Blueprint within the areas of Sales Order Processing, Master Data, Billing, Project Systems and Document Management System
- Develop and executed web based training curriculum for the Contract-To-Cash scenario of the Sales and Distribution module
- Delivered business process documentation, SharePoint on-line help, training material and quick reference guides
- Managed testing activities, developing and executing a User Acceptance Testing plan
- Provide post go-live support for user problems reported to the Service Desk
- Managed a six member cutover team to extract 10,000 electronic contracts from legacy document file system and upload into the SAP Documents Management System
- Documented business requirements and provided input into the customer hierarchy solution for Airline Alliance affiliations
- Conducted demos, and presentations, and organized and facilitated core team meetings
0-5 years of experience
Managed software and configuration changes on Test and Production environments for fixed income and foreign exchange front office trading systems. Systems supported were Altair, Sierra and Pioneer Sales Workstation for the entire trade lifecycle
- Analyzed causes of production problems and developed methods for improvement
- Resolved all trading issues by coordinating with clients, dealers and internal units
- Assisted in planning and support of User Acceptance Test
- Created numerous simple to complex queries involving self joins, correlated sub-queries, functions, cursors
- Provided Capital Markets subject matter expertise to the IT team throughout the project. Reviewed development and test deliverables as needed
0-5 years of experience
Served as a Senior Business Consultant, responsible for working with business development and corporate finance departments; to assess internal controls and corporate governance (Sarbanes-Oxley) issues. Made recommendations to improve the internal control procedures and efficiency of the firm. Documented testing results based on [company name] processes and procedures.
- Ensured alignment of all business units and processes with GAAP.
- Tested and reviewed the accuracy of data as part of a divisional quarterly balance sheet review in conjunction with corporate reporting.
- Designed, tested, and documented business processes and internal controls for a new ERP System Implementation.
- Tracked and managed a database of internal audit findings that included reviewing recurring status activity reporting with corporate SOX framework.
0-5 years of experience
Worked with the Project Manager and development resources to deliver IT solutions for our clients. Responsible for developing functional and technical requirements and supporting all phases of the systems development life cycle as it relates to successfully delivering an application solution that meets those requirements.
- Gathered Requirements and managed translation of those requirements into technical specifications, the creation of project technical documentation, test plan development and testing support.
- Acted as liaison to the development team to ensure their understanding of the requirements.
- Created test plans including use cases, test scripts and acceptance criteria.
- Developed white-paper to analyze the As-Is (current) application environment and worked with client to model the To-Be (future) system.
0-5 years of experience
Managed project financials – budgeting, capacity planning, costing, etc for the client.
- Led client projects in Financial Planning and Forecasting initiatives as part of their growth strategy.
- Worked extensively on testing and streamlining the client side enterprise risk systems.
- Elicited, analyzed and prepared business requirements and documented the same; facilitated conversion to FRD’s.
- Prepared SOW, and proposal development for additional project resource allocation.
- Prepared gap analysis for the client’s operations and provided in the emerging markets.
- Performed research and analysis for project planning of future investments of clients.
0-5 years of experience
Functional analyst responsible for production support and development of PS enterprise-wide special projects.
- Accomplished implementation of PS Benefits Administration and eBenefits in four months and company’s first completely electronic Open Enrollment.
- Lead analyst for 401(k) Automation Project (inbound/outbound implementation).
- Key member of three-person team involved in full life cycle of implementation of Horizon MyWay consumer driven health plan for 2005 Open Enrollment.
- Customized PS eBenefits to enforce government and company business rules for consumer-driven health plan, including Health Savings Account.
- As part of Ben Admin implementation, led re-engineering effort of Benefit & HR interfaces including re-implementing of the Horizon account code structure for the enrollment interface.
- Provided production support including daily informal training for PS Human Resources, Benefit Administration, eBenefits, eRecruit, Position Management, payroll and other applications within PS HRMS.
- Led in renovations of H&W interfaces, which includes FTP/PGP, negative testing and archiving of interfaces.
0-5 years of experience
Drafted and analyzed Business Requirements for Production Issues, System Enhancement and Business Process Improvements, including functional designs and process flows
- Initiated and managed new projects using SDLC methodologies, including conducting health checks on project milestones ensuring deadlines are met
- Documented current Operating instructions and procedures regarding Business Operations and Processing
- Facilitated TFS work items and consulted executives by organizing system disruptions or projects to decision priorities
- Conducted daily, weekly and Adhoc meetings with the business and IT, along with documenting meeting agendas and minutes while capturing action items
- Tested software deployments for both UAT and Production sites
- Directed Quality Analysts with the best approach for test planning and composition of test scripts to administer
- Assembled and audited weekly invoicing for client liaisons to submit for customer remittance
0-5 years of experience
Lead IT team in GAP Analysis identifying “out-of-box” functionality and custom development activities
- Conducted organization-wide presentation of project plan, milestone, and deliverables
- Developed IT development activities matrix from GAP Analysis with estimated work hours per IT resource maintaining alignment with project deliverables and implementation
- Lead/Conducted daily meeting with IT Resources to measure development activities against project milestones
0-5 years of experience
Global File Share Services Project: Implementation of an infrastructure global file share service for all users to mitigate risk, to standardize and consolidate critical files in a secure environment, and to maintain standards and controls regarding sensitive business content. This was a multi-year critical infrastructure project involving an estimated 80+ countries globally.
- Researched global branches / departments and analyzed file sharing of company files for each area
- Coordinated file clean-up and migrations to other file share environments, such as SharePoint or new file share
- Developed detailed requirements specific to each branch /department
- Worked closely with Technical Lead to develop new file share environment by branch/department
- Worked with branch / department managers to verify user access to files; trouble-shooting as needed
- Worked closely with Project Manager for project planning, forecasting, and weekly status reports
0-5 years of experience
Worked with cross functional groups to gather business requirements and identify “as-is” and “to-be” processes to develop a functional specification and translate requirements to develop a technical specification.
- Communicated process change to approximately 40,000 employees in 31 countries.
- Provided knowledge in the implementation, upgrade and support of PeopleSoft to guide the design, configuration, setup and testing of the PeopleSoft application.
- Led fit/gap sessions and made recommendations on best practices, solve complex business process issues, and interact with the technical team to define system specifications.
- Prepared system-related documentation, e.g., business requirements, fit/gap analysis, functional specifications, training materials, and user manuals.
- Worked with business users at all organizational levels to define business processes and provide advice on the use of PeopleSoft to support business requirements.
0-5 years of experience
Served as senior business analyst responsible for enhancements to loss mitigation work flow tool.
- Analyzed and collectively managed current and proposed enhancements based on numerous key characteristics that aligned with organization’s overall goals. Worked with business leaders to receive enhancement acceptance or rejection.
- Gathered and documented business and system requirements through interviews and close collaboration with business stakeholders. Facilitated discussions to build consensus on completeness and accuracy of requirements.
- Collected and submitted weekly updates and pertinent data on each assigned enhancement.
- Managed, coordinated and executed entire data migration across four different work sites due to staffing changes.
6-10 years of experience
Role focused on business process improvement. Compile requirements from department heads then create automated solutions reducing non-value added time spent.
- Created a Java scheduling program that updates the department’s critical reports. The system eliminated the need for multiple employees manually running their daily, weekly, and monthly reports.
- Architected, designed, and created a complex VB Access system to track production shortages. These systems are used company wide as a means of communication between material logistics and purchasing to track and plan production in the plant.
- Created over 30 Visual Basic Excel add-ins providing self-service reporting to all employees. These add-ins act as an aggregating interface to multiple business applications including SAP.
- Managed more than $20 million per year spend accomplishing a 5% reduction year over year.
- Utilized MS Access and Hyperion to fulfill various data requests from all levels of management.
- Created multiple modules in MS VBA to perform numerous tasks (e.g. Email Distribution, Excel file creation, Repetitive Analysis in Excel).
- Interfaced with Quality, Manufacturing, Receiving, Engineering, and Finance departments to resolve any issues related to supplier portfolio.
- Acted as ACE lead responsible all data and metrics for the IPT presented to executive management team.
0-5 years of experience
- Successfully handled the monthly financial responsibilities for Global Information Security ($135MM expense budget and headcount of 1,059) including monthly forecasting, budgeting, journal entries and accruals
- Prepared, distributed and reviewed with Senior Management a consistent set of monthly financial packages for Global Information Security
- Assisted in the completion of the 2012 Budget and Forecast for Global Information Security
- Completed Project Expense Proposals and tracked the costs associated with each project
- Performed monthly data analysis for planning, budgeting, cost tracking and cost analysis
- Completed monthly headcount tracking at a detailed level
- Created 2012 Hiring Plan and updated on a monthly basis for new hires and replacements
- Reviewed and tracked consulting expenses on a monthly basis
0-5 years of experience
Responsibilities focus on the design and implementation of technical and process solutions to business problems, adding value to our client by publishing high quality reports and data sets for marketing, analytics, forecasting, program management and accounting.
- Developed working knowledge of electrical engineering calculations, energy efficiency improvements, and monitoring and verification process.
- Demonstrated proficiency with all MS Office products to create desired reports, presentations charts and graphs.
- Promoted to Senior Business Analyst after first annual review, followed by additional responsibilities as a Change Request Manager and a member of the IT Steering Committee.
- Developed accounting workflow and tools that increased controls and accuracy while reducing turnaround for their report from ten days to only hours.
- Provided technical editing and QC support in the development of 2013 program documentation and updated databases with new tables and measures.
- Assisting in design and implementation of SOX compliant payment processing system with IT and QC team leadership.
- Proven ability to coach and enable team members, manage priorities from multiple managers and fulfill individual contributor responsibilities simultaneously while contributing to cross program initiatives and leadership roles.
- Managed Engineering workloads and project assignments in the absence of a local Operations Manager.
6-10 years of experience
Analyzed and gathered user requirements and created functional design documentation along with detailed product requirements for project development teams. Met with customers regularly to assess their needs and ensure the desired features were reflected in the end product.
- Conducted usability sessions and design reviews with internal and external customers.
- Successfully managed and led an Agile development team.
- Obtained Scrum Master Certification.
- Acted as Product Owner, organizing and conducting release planning sessions.
- Trained and mentored other business analysts.
- Worked closely with multiple development, UX and QA teams to transition user requirements into QA test cases.
- Subject Matter Expert for integration products, commercial property and casualty insurance, ACORD form and data standards.
0-5 years of experience
Consulted, engaged and collaborated with stakeholders from both the business side
(CMS) as well as other SDLC contractors
- Conducted business process mapping and analysis
- Lead the mapping of over 27k line of business measures to enterprise service
- Lead an analysis and data class mapping for over 6k healthcare quality measures
- Elicited and documented user stories for a set of web-based services used to manage
- Elicited and documented user stories for a customized change management process for Serena Business Center, intended to accommodate the needs of 5 lines of business
0-5 years of experience
- Served as Senior Business Analyst for [company name], complete rewrite of Navy Maintenance Database application, through the entire software lifecycle – Requirements documentation, Design documentation, Development, Quality Assurance Testing, SQL queries, Implementation, and Verification in Production
- Served as key Business Analyst, captured business owner requirements, created system design documents, wire frames, and use cases
- Documentation creation and revision of system design documents and peer review
- Created, maintained, presented and communicated daily and weekly status updates to Project Management Team
- Applied Level 5 CMMI
- Projects managed in SharePoint and Microsoft Project 2007
- Projects developed in PHP, SharePoint and .Net
0-5 years of experience
Collected requirements to add credit card servicing functionality to existing Phone Bank operations team
- Collected requirements and performed project management duties for numerous enhancements to sales and service banker platforms
- Performed research to seek out possible future revenue streams for the Phone Bank through the incorporation of enhanced automated cross-selling functionality
- Collected requirements for projects to enrich the Phone Bank’s ATM and Check Card servicing abilities
0-5 years of experience
Collected requirements to add credit card servicing functionality to existing Phone Bank operations team
- Collected requirements and performed project management duties for numerous enhancements to sales and service banker platforms
- Performed research to seek out possible future revenue streams for the Phone Bank through the incorporation of enhanced automated cross-selling functionality
- Collected requirements for projects to enrich the Phone Bank’s ATM and Check Card servicing abilities
0-5 years of experience
Monitored, developed & implemented financial software for CFD’s, NDF’s, swaps, swaptions, bonds, options and futures.
- Provided, monitored and supervised operational support & analysis for business clients in trading and portfolio accounting.
- Analyzed, tested and deployed software applications, code, and scripts with technical developers for business users & clients.
- Facilitated and participated in new business initiatives, enhancements & updates to existing business lines.
0-5 years of experience
Responsible for all BSA/AML related software including, BAM, Bridger Insight and Metavante CTR.
- Responsible for ongoing maintenance, rule making and system performance of the BAM AML system.
- Researched and analyzed system related issues, working with software vendors, IT and business areas.
- Managed and organized software conversions, as well as enhancements and new deployments.
- Managed and tracked the status of open items/projects.
- Managed relationship(s) with system vendors.
- Analyzed business activities to identify areas of potential process improvement
0-5 years of experience
- Headed large-scale project to revamp existing web reporting tool to US accounting specifications
- One of five who implemented new fund accounting system and integrated with surround applications
- Assembled, reviewed, and approved business/functional requirements documentation
- Examined business needs, identified bugs in operating and warehouse databases through SQL queries
- Coordinated releases with Technology, Product and Accounting groups, tracked reporting defects and fixes
- Led project to automate shareholder trade processing, provided data mapping and processing logic
- Compiled user acceptance test plans, conducted regression testing on new version releases
0-5 years of experience
- Assisted Project Manager with implementation planning of projects using MS Project.
- Worked with customers and prospects to create high level business requirements providing the basis for the design and implementation of customized software solutions. Documents created with MS Word.
- Analyzed business requirements and prepared detailed functional specifications required to program the modifications in accordance with contract delivery dates. Detailed requirements created with MS Word.
- Reviewed test conversion output and uncovered discrepancies resulting in 100% compliance with approved functional specifications. Implementation tracking of issues maintained in client specific libraries.
- Consistently received client satisfaction ratings of excellent for performing contract duties in an outstanding manner.
Senior Business Analyst Resume FAQ.
What are the responsibilities of a senior business analyst?
Senior business analysts study a company’s processes to identify opportunities and strategies to improve productivity. They are responsible for executing business strategies that ultimately lead the company to improve business efficiency.
The senior business analyst’s responsibilities include developing new strategies to optimize the company’s performance and efficiency. They also create a business analysis, outlining issues and solutions for the company,
This analysis includes budgeting and forecasting, planning and monitoring.
What are the critical skills needed to work as a senior business analyst?
The following are the 14 most crucial mix of soft, hard and technical skills to advance your career as a senior business analyst:
- Strategic thinking
- Quality control
- Data visualization
- Database proficiency
- Programming languages
- Software development
- Leadership
- Communication
- Problem-solving
- Technical understanding
- Business operations
- Client management
- Multitasking
- Teamwork
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Senior Business Analyst
Last edited by: Gabriela Barcenas, CONTENT STRATEGIST -
Gabriela Barcenas
CONTENT STRATEGISTGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
