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Medical Administrative Assistant Resume Samples
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0-5 years of experience
Planned and instructed in the Medical Administrative Assisting Program using a wide variety of teaching aids to engage adult learners in active learning.
- Developed program manual including lesson plans, quizzes and tests both hard copy and electronic.
- Created weekly schedules of instruction for 3-5 levels of learners, while maintaining open entry open exit philosophy.
- Maintained and updated student records and completed attendance input daily through online system and hard files
- Provided individual guidance to students on industry program progress, specific career needs, career culture and life skills through monthly meeting and maintaining monthly reporting forms.
0-5 years of experience
- Managed all new patient referrals and scheduled all postop and follow-up appointments
- Answered telephone calls, took messages, and communicated with other members of medical team regarding patient care
- Handled all filing and records management
- Verified insurance and collected copay’s
- Assisted in ordering supplies, taking inventory, and stocking and cleaning exam rooms and mail distribution
- Assisted with physician license renewals and medical staff renewals.
0-5 years of experience
Handled patient, team member and physician calls, concerns and correspondence.
- Registered guests and assisted patients during appointments.
- Managed all Medical records for patients, lawyers and clinics.
- Assisted manager, clinical coordinator, and surgical coordinator.
- Registered new patients and scheduled appointments in the health port system.
- Maintained and inventories office supplies and products.
- Processed co-payment and/or co-insurance to patient accounts.
0-5 years of experience
Greeted patients, scheduling, checking in/out, and updating confidential client information.
- Posted payments to patient’s accounts.
- Answered multi-line phones, faxing, filing, typing, sending business correspondence, etc.
- Updated confidential client information files, scanned documents into patient charts, and managed files as needed.
- Obtained, released and scanned medical records.
- Ordered supplies for office.
- Organized & conducted staff meetings
- Recruited, interviewed, hired, and trained new employees
- Developed and delivered Power Point training tools for HIPAA and OSHA Compliance
- Delegated job duties to front back office
0-5 years of experience
Pulled charts daily for patients who are scheduled for the medical, mid-level and dental clinics
- Reviewed medical records to ensure correctness and completeness
- Retrieved and delivered medical records requested by facility professionals
- Pulled charts as needed for special audits and inserted any laboratory results/other results
- Ordered forms and other necessary office supplies when needed
- Made copies of records in response to in-coming medical releases by via fax or mail
- Maintained a 99% accuracy rate in filing of loose reports and loose paperwork
- Attended all medical in-service training/seminars
- Transcribed medical reports
- Trained medical records staff
0-5 years of experience
Provide customer service to patients as they check in for services, register patients in electronic medical Record systems, EPIC, Star, Vision and Cerner.
- Collect payment and post charges to patient accounts.
- Post and reconcile charges using ICD and CPT codes for end of day charges.
- Maintain work schedule for MOA staff.
- Selected to coordinate and compile metrics for team’s report card.
- On-boarding mentor and trainer for new staff.
6-10 years of experience
Performed a variety of administrative and clerical duties that were necessary to run a healthcare organization efficiently.
- Used various medical database programs for patient demographic input.
- Focused on problem sensitivity for patient care and oral expression.
- Communicated with supervisors and peers about documenting and recording patient files and otherwise obtaining information from other medical facilities.
- Resolved conflicts, settled disputes and insured patient satisfaction.
- Followed-up with request for medical records from physicians, insurance disability lawyers and other facilities.
- Screened and assessed patient calls while collaborating with clinical technician to determine need for immediate care.
- Collected all co-pays and insurance verification prior to appointment scheduling or at time of visit for new patients.
- Utilized knowledge of medical terminology and procedures in order to prepare patient charts.
- Responsible for disseminating immediate incoming faxes for pre-surgical correspondence to appropriate surgery scheduler.
0-5 years of experience
Meet and greet patients upon arrival
- Answered, screened and directed inbound phone calls
- Scheduled appointments for patients in person and by phone
- Collected co pays, deductibles and payments of private patients
- Medical records, maintain, updating and scanning patient records into EMR
- Obtained and verified patient / insurance information
- Assisted in ordering office supplies
- Accepted letters and packages delivered to the front desk and distributed to appropriate staff
- Maintained a neat and clean reception area
- Opened and closed office for business
6-10 years of experience
Welcome and greet all patients as they enter the office and on the phone
- Enter patient demographics electronically using Practice Fusion medical record software
- Verify insurance eligibility and verification for specific procedures to ensure accurate payment
- Obtain prior authorization from respective insurance companies for surgeries and DME procedures
- Claims follow up to ensure payment are made in accordance to guidelines
- Filing and organizing of medical records and documents
- Manage accounts payable and receivable for the business
0-5 years of experience
Responsible checking the patient portal for the practice on a daily basis.
- Scan incoming medical records into the Electronic Health Record.
- Greet patients at check in.
- Collect necessary payments from patients at check out.
- Schedule surgical procedures and pre operative testing for patients.
- Obtain precertification with the insurance company for all surgical and office procedures.
- Receive and distribute in-coming mail and faxes on a daily basis.
0-5 years of experience
Served as registration for patient appointment check-in desk
- Scheduled patients for future clinic appointment for various departments
- Obtained medical charts from Records Department for scheduled exams
- Made teleconference calls to inform patients of lab, x-ray and culture results
- Transcribed immunization records
- Served as a back-up medical assistant for pediatrics and family practice clinic
0-5 years of experience
Greet patients, ascertain purpose of visit, direct to appropriate staff
- Schedule/reschedule patients, accept payments via cash or charge card
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Complete insurance or other claim forms.
- Contact medical facilities or departments to verify MRI and other procedures
0-5 years of experience
Welcomes patients and visitors.
- Submit electronic insurance claims
- Manage filing and forms for the office
- Ability to prioritize and organize a heavy workload
- Use of Microsoft Office Outlook, Word, Excel, PowerPoint
- Maintains business office inventory and equipment by checking stock to determine inventory level.
- Initiate and maintain correspondence with patients and families.
0-5 years of experience
Greeting patients in a courteous and professional manner.
- Answering telephone calls, actively listening, problem solving and directing to appropriate personnel if necessary.
- Payment collecting and posting, insurance verification.
- Appointment scheduling and confirming.
- Scanning documents into patient medical records, working knowledge of EClinicals medical software.
0-5 years of experience
Assist the practice managers with the daily duties of the office
- Complete administrative duties for the managers and physicians
- Provider credentialing with hospitals and health insurances
- Order supplies and marketing material for the office and staff
- Assist with billing, scheduling, and translating
0-5 years of experience
Develop and administer class lecture for 30+ students through educational demonstration.
- Create course outlines and syllabus.
- Develop and administer student testing for medical administration pursuant to state accreditation.
- Develop desirable health care student goals and evaluate their success.
- Motivate and lead others toward execution of tasks.
- Prepare course benchmarks (such as quizzes and exams) and maintain student grades/attendance reports.
- Help prepare students for internship/externship.
- Evaluate and supervise students in the one-on-the-job training experience.
- Inspire students to provide quality patient care.
- Coach students to develop productivity skills.
0-5 years of experience
- Provided administrative assistance to therapists and medical doctors
- Maintained patients’ medical records
- Released confidential records to medical providers
0-5 years of experience
Processed explanation of benefits (EOB) for both chiropractic and medical care
- Responsible for verification of medical benefits for all new patients
- Chart preparation for appointments for the following day
- Checked patients in and out for appointments
- Cleaned patient rooms after each visit
0-5 years of experience
Compiled and mailed correspondence
- Worked with the Administrative Assistant to the Department of Nursing in compiling nursing personnel evaluations, time and attendance records and other payroll issues
- Disposed of confidential materials pertaining to facility residents and staff
- Copied and faxed documents
- Assembled and distributed bi-weekly pay checks
- Performed receptionist duties in Nursing Administrative office
- Participated in activities with facility residents
- Assisted the Director of Nursing, Staffing Coordinator and Unit Managers in organizing offices
- Entered confidential information into the database
- Audited data in facility electronic medical records (EMR) system
0-5 years of experience
- Managed independently a wide range of administrative assistant duties in the Medical Director Office.
- Followed up with Consultation Reports with the attending providers
- Entered important documents by corresponding through email or fax
- Distributed confidential patient’s files to appropriate offices.
- Categorized and Index complex files into filing System.
0-5 years of experience
Answering the telephone calls in a professional and courteous manner within minimum rings
- Handling incoming and outgoing correspondence
- Collect and fax all necessary documentation
- Processing requests for medical records
0-5 years of experience
Schedule skilled nursing visits
- Answered multi-phone lines
- Input data through Folxcare Software
- Quarterly utilization reviews and reports
- Reauthorization for nursing care
- Coordinate nursing visits prior to scheduling
- Investigate an resolve complaints and concerns
- Verified doctors orders and insurance
0-5 years of experience
Verify patient eligibility and benefits with insurance companies
- Obtain referrals from insurance companies for MRI’s, CT Scans and medications
- Bill insurance companies for patient visits
- Maintain and send out medical records
0-5 years of experience
Answer telephones, and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries and medical consultations.
- Greet visitors, ascertain purpose of visit, and direct then to appropriate staff.
- Operate office equipment, voicemail and word processing.
- Complete insurance and other claim forms
- Interview patients to complete documents, case histories, and forms such as intake and insurance forms
- Receive and route messages and documents such as laboratory results to appropriate staff
- Compile and record medical charts, reports and correspondence, using typewrite or personal computer
- Transmit correspondence and medical records by mail, email or fax
- Maintain medical records, technical library and correspondence files
0-5 years of experience
Welcome patients, families and visitors
- Check in patients
- Verify and fill in essential information in the medical record
- Enter patient demographics and insurance information into the system
- Help disable and patients with physical difficulties
- Check and confirm patients appointments and get referral if needed
- Verify insurance coverage and Pre-Cert for Radiology procedures
- Notify the medical assistant when a patient is ready
- Maintain appointment schedules for five doctors
0-5 years of experience
- Scheduling and coordinating appointments.
- Managing day-to-day operations.
- Updating and organizing medical records and billing.
- Maintaining professional demeanor and strict confidentiality.
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[Medical Administrative Assistant]
Last edited by: Gabriela Barcenas, CPRW, Content Writer II -
Gabriela Barcenas
CPRW, Content Writer IIGabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.
